District of Muskoka

Administration Offices

Home Agency Service

COVID-19 Response
During the COVID-19 Pandemic, public access to District Facilities is limited. For the latest updates on all District programs and service impacts, visit https://www.muskoka.on.ca/en/community-services-and-support/covid-19-support.aspx

Many of the services including paramedic services, long-term care, water and wastewater, waste management and road operations will continue to operate as usual. Social housing facilities will continue to be maintained and other housing supports, social assistance and emergency assistance programs will also continue to be provided by phone, online or by email. Information and services can be accessed by calling 705-645-2100 or by email at info@muskoka.on.ca.

Low income individuals and families (including seniors) in need can get a grocery card by contacting the Emergency Shelter / CHPI desk: 705-645-2412 ext 4363 or emailing emergencyshelter@muskoka.on.ca

Regular Service
Administers services and facilities for the District such as
  • emergency services
  • property taxes, landfill
  • waste management
  • planning
  • lagoons
  • water and sewer services
  • roads
  • Muskoka airport
  • child care
  • social housing funding
  • Pines Long-Term Care facility
  • Port Carling Locks
Departments include
  • Engineering and Public Works
  • Health Services
  • Community and Planning Services
  • Finance and Corporate Services
No restrictions

Residency Requirements: Towns of Bracebridge, Gravenhurst and Huntsville, and the Townships of Georgian Bay, Muskoka Lakes and Lakes of Bays; comprising approximately the area from Severn Bridge to Melissa and Dwight to Georgian Bay
Application Process
Call, drop in or visit website for information.
Toll Free
1-800-461-4210 - 705 area code only
Automated phone system
TTY Relay Operators for the hearing impaired using TTY telecommunications systems available through Bell Canada by dialing 711 . Contact Bell Canada for additional information
Web Site
Visit Website
Mailing Address
District Administration Building, 70 Pine St
Bracebridge, ON, P1L 1N3
Amy Back, District Clerk
Email: clerk@muskoka.on.ca
Phone: 705-645-2100 ext 4253
Communications Officer
Molly Ross
Email: molly.ross@muskoka.on.ca
Phone: 705-645-2100 ext 4314
Documents Required
Details will be provided if required.
Fully Accessible
Agency Information
View Agency Profile
Community Connection, 211 Central East Region Contact Centre
Last Updated On
November 3, 2022
District Administration Building, 70 Pine St
Bracebridge, ON, P1L 1N3
Cross street: Pine St and Sander Dr
Open in Google Maps
Hours of Operation
Winter: Mon-Fri 8:30 am-4:30 pm * Summer: Mon-Fri 8 am-4 pm (May long weekend to Labour Day)
Service Area(s)
Muskoka District