District of Parry Sound Social Services Administration Board

Ontario Works and Housing Stability Program

Home Agency Service

Offers programs to financially assist those in need:
  • Ontario Works (OW) - Provides financial assistance and employment and life stabilization supports to assist individuals with their basic needs and accommodation while focusing on obtaining paid employment. The Ontario Works Program also makes referrals to the Ontario Disability Support Program for those individuals with a health problem that prevents them from seeking employment.
  • Emergency assistance is also available to people who are in a crisis or an emergency situation (e.g. people who have lost their homes, are leaving an abusive relationship and/or are worried about their safety)
  • Homelessness Prevention Program (HPP) - Assists those that are homeless or at risk of being homeless with financial assistance with rent or mortgage arrears, hydro, oil, propane or other items or services that may prevent homelessness.
Also an intake agency for the Ontario Electricity Support Program (OESP), a program that reduces the electricity bill of lower-income homes. Provides a monthly credit to eligible customers based on household income and size. Credit will apply directly to eligible customer's electricity bills.

OW - Resident of Parry Sound District. Eligibility depends on assets and income. Students 16-18 years, attending school but not living at home must meet strict criteria to be approved for assistance. Ages: 16-65 years.

HPP - OW and ODSP recipients and low income individuals.
Application Process
Call for information.

For OW, please call the office 705-746-8886 ext 500 to start an application. Additionally, applicants can apply online at https://ontario.ca/socialassistance or call IBAU at 1-888-999-1142.

For HPP:
  • Social assistance recipients must contact their case worker.
  • Individuals not on social assistance should call the office 705-746-8886 ext 500 to start an application.
Toll Free
1-800-661-3230 - Ontario Works East
705-386-2358 - Ontario Works East
Web Site
Visit Website
Mailing Address
PO Box 1600
South River, ON, P0A 1X0
Melissa Fagan, Supervisor
Email: mfagan@psdssag.org
Phone: ext 5415
Manager of Income Support and Stability
Jeff Degagne
Email: jdegagne@psdssab.org
Phone: 705-386-2358 ext 5414
Documents Required
Details will be provided if required.
Fully Accessible
Legal Status
(20) Regional Government
Agency Information
View Agency Profile
Community Connection, 211 Central East Region Contact Centre
Last Updated On
June 15, 2022
16 Toronto Ave
South River, ON, P0A 1X0
Cross Street: Toronto Ave and Isabella St, Located across from the Beer Store in South River.
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Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Parry Sound District