- Description
- COVID19
- Office closed but walk-ins are welcome to come to the service desk. Contact by phone or email recommended.
- Rental listings available to clients by email, website, community agencies and at the service desk. Advocates for clients with landlords by phone
- Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed remotely
- Outreach services by appointment only
- Income Tax Program is provided by drop off or telephone if the clients lives in the rural areas.
Regular Service
The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.
THC assists Northumberland low-income residents with:- Navigating through the social service system
- Completing government forms
- Advocating with other community agencies and organizations
- Money Management (budgeting and financial literacy)
- Helping with the preparation of income tax returns
- Meal planning and grocery shopping assistance, senior check in for seniors
- Providing one-on-one tutoring to residents who would like to improve their language skills
- Providing English as a Second Language classes for newcomers
- Drop off location for translations (any language)
- Assisting through financial grants or advocating with the utility company
- Free photocopying and faxing
- Providing information and referrals
- Distributing back packs for kids and food hampers for families
- Supporting clients to find affordable housing
- Housing Support
- Income Assistance
Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices
- Eligibility
- No restrictions
- Application Process
- Call for information
- Phone
- 905-372-2646
- Toll Free
- 1-888-698-3382
- Office
- 905-372-2646
- Fax
- 905-372-2205
- Web Site
- Visit Website
- info@thehelpcentre.ca
- Languages
- English, English, Spanish - Interpretation, Programs
- Contact
- Patricia Orantes, Executive Director
Email: patricia@thehelpcentre.ca - Fees
- Service - Document Translation Services ; None
- Documents Required
- Details will be provided if required
- Accessibility
- Fully Accessible
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Connection, 211 Central East Region Contact Centre
- Address
- 1005 Elgin St W, Suite 301
Cobourg, ON, K9A 5J4
Cross street: Elgin St and Burnham St; The Fleming Building
Open in Google Maps - Hours of Operation
- Mon9:00 am to 5:00 pmTue9:00 am to 5:00 pmWed9:00 am to 5:00 pmThu9:00 am to 2:00 pmFri9:00 am to 5:00 pmSat9:00 am to 5:00 pmSun9:00 am to 5:00 pm
Mon, Tue, Wed, Fri 9 am-5 pm * Thu 9 am-2 pm Appointments only after 2 pm Dates: All Year - Service Area(s)
- Northumberland County
