The Help Centre

The Help Centre


Description
COVID19
  • Office closed but walk-ins are welcome to come to the service desk. Contact by phone or email recommended.
  • Rental listings available to clients by email, website, community agencies and at the service desk. Advocates for clients with landlords by phone
  • Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed remotely
  • Outreach services by appointment only
  • Income Tax Program is provided by drop off or telephone if the clients lives in the rural areas.

Regular Service
The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.

THC assists Northumberland low-income residents with:
  • Navigating through the social service system
  • Completing government forms
  • Advocating with other community agencies and organizations
  • Money Management (budgeting and financial literacy)
  • Helping with the preparation of income tax returns
  • Meal planning and grocery shopping assistance, senior check in for seniors
  • Providing one-on-one tutoring to residents who would like to improve their language skills
  • Providing English as a Second Language classes for newcomers
  • Drop off location for translations (any language)
  • Assisting through financial grants or advocating with the utility company
  • Free photocopying and faxing
  • Providing information and referrals
  • Distributing back packs for kids and food hampers for families
  • Supporting clients to find affordable housing
See separate listings for:
  • Housing Support
  • Income Assistance

    Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices
Eligibility
No restrictions
Application Process
Call for information
Phone
905-372-2646
Toll Free
1-888-698-3382
Office
905-372-2646
Fax
905-372-2205
Web Site
Visit Website
Email
info@thehelpcentre.ca
Languages
English, English, Spanish - Interpretation, Programs
Contact
Patricia Orantes, Executive Director
Email: patricia@thehelpcentre.ca
Fees
Service - Document Translation Services ; None
Documents Required
Details will be provided if required
Accessibility
Fully Accessible
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Community Connection, 211 Central East Region Contact Centre
Address
1005 Elgin St W, Suite 301
Cobourg, ON, K9A 5J4
Cross street: Elgin St and Burnham St; The Fleming Building
Open in Google Maps
Hours of Operation
Mon
9:00 am to 5:00 pm
Tue
9:00 am to 5:00 pm
Wed
9:00 am to 5:00 pm
Thu
9:00 am to 2:00 pm
Fri
9:00 am to 5:00 pm
Sat
9:00 am to 5:00 pm
Sun
9:00 am to 5:00 pm

Mon, Tue, Wed, Fri 9 am-5 pm * Thu 9 am-2 pm Appointments only after 2 pm Dates: All Year
Service Area(s)
Northumberland County