District of Nipissing Social Services Administration Board

Ontario Works

Home Agency Service

  • Provides short term financial assistance to individuals and families in need
  • Offers Extended Health Benefits to qualifying individuals
  • Provides support and assistance to program participants in meeting their participation responsibilities
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
Participants can access a variety of programs and support services including but not limited to:
  • Assistance to Young Parents
  • Computer and internet access
  • Community Placement Program
  • Employment counselling in various areas, including job searching and researching job opportunities
  • Employment Resource Centre
  • Employment related costs
  • Employment Placement Program
  • Funeral and burial expenses
  • Service Canada job bank website
  • Transportation costs
  • Workshops to assist with Job Readiness, such as interview skills, resume writing, and cover letter writing
Welfare Fraud Hotline: 1-800-394-7867
Individuals must:
  • be 16 years of age and older
  • a resident of Ontario
  • be in immediate financial need to help pay for food and housing costs
  • be willing to take part in activities that will help find employment
  • sign a Participation Agreement

Amount of financial assistance provided is determined by various factors including:
  • Assets
  • Family size
  • Housing costs
  • Income

Extended Health Benefits
Individuals and families who:
  • were eligible for Ontario Works in the previous months, or
  • are no longer eligible for Ontario Works because they received a payment for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
Application Process
Individuals can apply online or by contacting the office
705-474-1923 - Application Line
Toll Free
1-877-319-5411 - Application Line
Toll Free
1-800-808-2268 - Interactive Voice Response (IVR)
Web Site
Visit Website
English, French
Documents Required
The following documentation for each family member is required to complete application:
  • Copy of Canada Child Tax Benefit statement (for children under 18 years of age)
  • Copy of mortgage or rental agreement and accommodation costs such as utilities and insurance
  • Health card
  • Information about assets owned, such as a Registered Retirement Savings Plan, personal vehicles, etc
  • Information about other income and money, such as a pension
  • Proof of identity, such as birth certificate
  • Proof of immigration status, if required
  • Proof of Social Insurance Number
  • Recent bank statement for all bank accounts
  • Vehicle ownership, if applicable
  • Record of Employment and/or most recent pay stubs
  • Notice of Assessment
Fully Accessible
Legal Status
(20) Regional Government
Agency Information
View Agency Profile
211 Ontario North
Last Updated On
August 9, 2022
540 Valois Dr
Mattawa, ON, P0H 1V0
Located on Main St near McConnell St (Hwy 17)
Open in Google Maps
Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)