Durham (Region of). Social Services Department

Family Services

Home Agency Service

Community Counselling
  • intake, assessment, counselling, referral, groups
  • short-term individual, couple, family and group counselling
  • job stress, workplace violence, conflict
  • addiction, substance abuse, anger, anxiety, depression
  • personal stress, budgeting, self-esteem
  • conflict resolution, extended family, separation/divorce
  • communication, abuse/violence, bereavement
  • child-care, parenting, school problems
  • balancing work and family life
  • caring for elderly parents

Partner Assault Response (PAR) (see separate listing)
  • mandated structured group program for men and women who have been found and/or pled guilty to domestic violence
Employee Assistance
  • intake, assessment and referral
  • counselling for employees and their family members
  • critical incident counselling and support services
  • organizational support and wellness seminars for employee groups
Adult Community Support Services (see separate listing)
  • assessment, information and referral
  • service coordination and system navigation
  • case management
  • advocacy and supportive counseling for adults with a developmental disability

Member agency of Support Services Network for Male Survivors in Ontario (central region)

First Nations and Inuit Health Non-Insured Health Benefits Counselling

Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family

Retired or medically released Canadian Forces personnel and their families
Live and or works in Durham Region
First Nations and Inuit eligible for non-insured health benefits
Application Process
Call intake to make an appointment
Note - requests for counselling for all clients through central intake only
Family Services / Intake
905-666-6239 ext 5
Family Services / Intake
1-888-721-0622 ext 5 - Toll Free
Web Site
Visit Website
Mailing Address
PO Box 623, 605 Rossland Rd E
Whitby, ON, L1N 6A3
English, Other - Interpreting services available
Fees are based on income and family size
Counseling fees will be discussed during intake call and if fee is a barrier, it can be discussed with the counselor
Documents Required
May vary; contact for information
Fully Accessible
Agency Information
View Agency Profile
Information Durham
Last Updated On
January 5, 2023
605 Rossland Rd E
Whitby, ON, L1N 6A3
Cross street: Garden St and Rossland Rd
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Hours of Operation
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm

Intake Mon-Fri 9 am-5 pm
Service Area(s)
Durham Region