Denise House (The)

Women's Shelter

Home Agency Service

COVID19 - Remains open * all programs and services operational * staff available to answer crisis help line, 905-728-7311 or toll free 1-800-263-3725, and can provide crisis counselling, support and safety planning

Shelter support and crisis counselling services include:
  • secure emergency shelter for women and children fleeing abuse of any kind whether physical, emotional, sexual, or financial
  • up to 27 crisis beds available
  • confidential 24-hour crisis and supportive assistance by telephone or in person at the shelter
  • emergency transportation to the shelter
  • food, clothing and basic personal necessities
  • supportive counselling for women, safety planning
  • children's program staff to support your children
  • help finding community resources and supports
  • legal and court support referrals and information about your rights
  • assistance with special priority for rent geared to income housing
  • language interpretation can be arranged with notice
  • crisis counselling and transitional support
  • Community Support Workers provide support to women and their children who are currently involved in an abusive relationship, are planning on leaving or have left a partner and would like further options to move forward
  • help establish short and long-term goal planning, based on individual needs
Support and follow-up are provided through telephone support, email, home visits or an alternative safe location to meet
  • short-term supportive counselling
  • goal planning
  • safety planning
  • advocacy, resources and referrals
  • housing support groups for women and youth/children
Women 16 years and older with or without children fleeing violence and abuse
Application Process
Intake process
24-Hour Crisis Line
905-728-7311 - Local
24-Hour Crisis Line
1-800-263-3725 - Toll Free
Web Site
Visit Website
Mailing Address
c/o King Stevenson Postal Outlet
PO Box 30560
Oshawa, ON, L1J 8L8
English, French, French - French speaking caseworkers on staff, Other - free access to interpreters of many languages
Sandra McCormack, Executive Director
Documents Required
Bring identification if available
Accessible - on the main level
Social Media
Agency Information
View Agency Profile
Information Durham
Last Updated On
December 8, 2022
Hours of Operation
Open 24/7
Mon-Sun 24 hours ; call for intake
Service Area(s)
Durham Region