Distress Centre Durham

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COVID19 - Phone support continues * Text service available by texting 258258 * Web Chat service available by going to website

Helpline telephone service to those in distress * volunteers trained in active listening, crisis intervention and suicide prevention techniques * emotional support, encourage caller initiative and provide referrals to community resources as necessary * confidential service * resource and referral information on suicide and related topics

Community Contact Call-Out Program and Seniors' Reassurance Call-Out Program (55 and up) gives on-going emotional support to callers who have limited support or resources

Suicide Survivor support groups for those who have lost a loved one to suicide

Suicide Survivor Call Out Program The call-out member receives a scheduled call from a trained volunteer who is also a Survivor of Suicide

Community Education workshops on active listening, loss, crisis and suicide prevention and intervention are available to schools, businesses, agencies and groups

Prideline Durham emotional support, crisis intervention, and community referral information specific to the concerns and issues of the LGBTQ community in Durham Region
Until further notice - outside of hours Mon-Fri 7 am-11 pm call Durham Mental Health Services C.A.L.L. (Crisis Access Linkage Line) 1-800-742-1890
Those experiencing distress
Age Requirements: Ages: 18 years and up;
Seniors' Reassurance Call-Out Program Ages: 55 years and up
Application Process
Call helpline
Toll Free
1-800-452-0688 - Helpline
905-430-3511 - Administration
905-430-2522 - Helpline
Web Site
Visit Website
Susan Ward, Director of Volunteer Services
Email: susan@distresscentredurham.com
Documents Required
May vary; contact for information
Not Accessible
Legal Status
Nonprofit - Unincorporated
Social Media
Agency Information
View Agency Profile
Information Durham
Last Updated On
April 19, 2022
306 Brock St N
Whitby, ON, L1N 4H7
Intersection: Brock St N and Mary St;
Open in Google Maps
Hours of Operation
Open 24/7
Sun-Mon 24 hours
Text and Web Chat Mon-Sun 2 pm-2 am
Community Contact Call-Out Program and Seniors' Reassurance Call-Out Program (55 and up) calls scheduled between Mon-Fri 8 am- 8pm
Prideline Mon-Fri 6 pm-10 pm
Service Area(s)
Durham Region