Service Canada

Employment Insurance

Temporary financial assistance and support in finding new employment
  • able-bodied claimants must be seeking employment to remain eligible
Basic benefit rate is 55% of average insured earnings up to a maximum amount. In 2022, the maximum amount is $638 per week.

Family Supplement: for low income families who receive the Canada Child Benefit
  • amount based on annual net family income up to $25,921 and on the number of children in the family and their ages
  • entitlement will be added to EI payment
Special Benefits:
  • sickness benefits
  • compassionate care
  • benefits for the self-employed
  • benefits for Canadians living abroad
  • family caregiver benefit for children
  • family caregiver benefit for adults
  • fishing benefits
Maternity or parental benefits
  • 15 weeks maternity benefits
  • 35 week standard parental benefits which can be shared by the two parents (children born or adopted)
  • 61 weeks extended parental benefits which can be shared by both parents (children born or adopted
For information from Employment and Social Development Canada regarding the Employment Insurance sickness benefits for those affect by COVID-19: Click Here
  • for individuals without access to the Internet, or facing other barriers, a Service Canada Outreach Support Centre is available by phone at 1-877-355-2657 Mon-Fri 8:30 am to 4 pm
Application Process
Apply online at * it takes approximately 60 minutes to complete the application

A checklist of information needed to apply and of when to apply is available on the website

A benefits finder is also available on the website
1-800-206-7218 - English, toll free
1-800-808-6352 - French, toll free
1-800-529-3742 - Toll free
Web Site
Visit Website
English, French
Documents Required
No documents required
Not Applicable
Social Media
Agency Information
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Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
April 17, 2023
Hours of Operation
Telephone information service Mon-Sun 24 hours
call Mon-Fri 8:30 am-4:30 pm to speak to an agent
Service Area(s)