Welcome Centre Immigrant Services

Markham North Welcome Centre

COVID19 -- contact individual centres for service updates; services available by phone, email or video; call 1-877-761-1155 or email info@welcomecentre.ca for more information

One-stop service to guide and support immigrants and newcomers

Settlement and Integration Services
  • needs assessment and Information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits
  • youth, women and older adults programs and services
LINC (Language Instruction for Newcomers to Canada) upon assessment by Ach─ôv -- see separate entry
  • language skills training in English for work or studies, Canadian culture, settlement and employment information
Enhanced Language Training for Accounting and Financial Professionals -- 13 week sector specific language training and career orientation
  • individual counselling and action plan development
  • volunteer placement, mentoring, networking, resume and interview preparation
English as a Second Language -- adult English for life and work in Canada, part time or full time options

Employment Supports
  • needs assessment and individual action plan with one to one coaching
  • pre-employment workshops, job search assistance with resumes, cover letters, job search tips and interview coaching
  • information on accreditation and qualifications
  • Job Search Workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
Transportation reimbursement and childminding available to eligible individuals

Other Services
  • appointments with York Regional Police
  • assistance to find or maintain housing, eviction prevention, Tuesdays, in partnership with The Housing Help Centre (see separate entry)
Managed by a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Information and Community Services (CICS), Job Skills, and Social Enterprise for Canada
Immigrants and newcomers who are permanent residents, applicants for permanent resident with letter from Immigration, Refugees and Citizenship Canada that application for landing approved, convention refugees
Application Process
Call or walk in
Toll Free
Web Site
Visit Website
Mailing Address
8400 Woodbine Ave
Ste 102-103
Markham, ON, L3R 4N7
Arabic, Cantonese, English, Farsi, French, Hindi, Italian, Korean, Mandarin, Punjabi, Russian, Spanish, Tamil, Urdu, Vietnamese, Interpretive Services, Other - Specific phone numbers for languages on Contact page, www.welcomecentre.ca/contact/index.html
Documents Required
May vary; contact for information
Fully Accessible
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Agency Information
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Last Updated On
September 13, 2021
8400 Woodbine Ave, Ste 102-103
Markham, ON, L3R 4N7
Cross street: Woodbine Ave and Hwy 7
Open in Google Maps
Hours of Operation
8:30 am to 8:30 pm
8:30 am to 4:30 pm
8:30 am to 8:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 8:30 pm
8:30 am to 8:30 pm

Mon-Fri 8:30 am-4:30 pm, also Mon, Wed 4:30 pm-8:30 pm, weekend language classes Appointments to meet with police officer Tue mornings
Service Area(s)
York Region