- Description
- Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance - Eligibility
- Toronto residents 18 years and older in financial need, determined by a review of income, assets and living expenses, youth 16-17 years may be eligible
- people not eligible for social assistance benefits may qualify for one-time help with medical costs
- Employment Centre -- open to all Toronto residents
- people not eligible for social assistance benefits may qualify for one-time help with medical costs
- Application Process
- Apply online or call the Application Centre 416-338-8888 option 3
- clients are assigned to offices according to postal code -- see separate listings or online office locator
- homeless people can call the Application Centre
- Toll Free
- 1-888-465-4478
- Office
- 416-392-8623
- Ontario Works Application Centre
- 416-338-8888
- Fax
- 416-696-3475
- TTY
- 416-392-2823
- Web Site
- Visit Website
- Mailing Address
- PO Box 3888 Stn Industrial Park
Markham, ON, L3R 5T2
Canada - Languages
- English, French
- Fees
- None
- Documents Required
- May vary; contact for information
- Accessibility
- Wheelchair accessible building including main entrance and barrier free washrooms ; braille and voice elevator, lowered buttons ; entrance close to parking
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- January 23, 2023
- Address
- Metro Hall, 55 John St, 11th Fl
Toronto, ON, M5V 3C6
Cross street: University Ave and King St W
Open in Google Maps - Hours of Operation
- Mon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm - Service Area(s)
- Greater Toronto Area
