- Description
- COVID-19 (20 March 2020): Street outreach services are still currently offered during regular hours.
Outreach services, assesses the needs of homeless people in Ottawa- Transportation: Emergency based transportation service for homeless and shelter-staying clients such as transport from street to shelter, shelter to more appropriate shelter, and to and from hospitals where an ambulance is not needed and a nurse or social worker can confirm the client has been seen and discharged by a doctor
- Supplies (for clients who live on the street and choose not to come in a shelter only): Life-sustaining necessities such as a sleeping bag, boots, jackets, socks, gloves, water, etc. * does not provide food
- Referrals/Assessment : Can meet the client at their location and provide an assessment for advocacy or referral to the social services network of Ottawa
- Transportation: Emergency based transportation service for homeless and shelter-staying clients such as transport from street to shelter, shelter to more appropriate shelter, and to and from hospitals where an ambulance is not needed and a nurse or social worker can confirm the client has been seen and discharged by a doctor
- Eligibility
- Homeless individuals 16 years and older
- Transportation: There must be a demonstrated need for the service such as the client cannot bus, is too intoxicated to travel safely or has no other means to get there
- Not for transportation to and from private residences and the client must be mobile enough to get in and out of the vehicle on their own
- Application Process
- to report the location of a homeless person who may need help, call the City of Ottawa and the intake worker will contact the outreach van
- for general information, call the Ottawa Booth Centre
- Office
- 613-241-1573 - Ottawa Booth Centre
- Office
- 613-580-2626 ; 3-1-1 - City of Ottawa
- Fax
- 613-241-2818
- Web Site
- Visit Website
- Languages
- English, French
- Contact
- Kristen MacDonald, Coordinator of Outreach and Housing Services
Email: kristen_macdonald@saobc.org - Fees
- None
- Documents Required
- No documents required
- Accessibility
- Fully Accessible
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
- Last Updated On
- December 9, 2021
- Address
- 171 George St
Ottawa, ON, K1N 5W5
Cross street: Rideau St and Waller St
Open in Google Maps - Hours of Operation
- Outreach Team Mon-Sun 11 am-3 am * during Cold Warning issued by Ottawa Public Health Mon-Sun 24 hours * during Heat Warning issued by Ottawa Public Health Mon-Sun 7 am-3 am
- Service Area(s)
- Ottawa
