Salvation Army (The)

Booth Centre Ottawa - Outreach Services

COVID-19 (20 March 2020): Street outreach services are still currently offered during regular hours.

Outreach services, assesses the needs of homeless people in Ottawa
  • Transportation: Emergency based transportation service for homeless and shelter-staying clients such as transport from street to shelter, shelter to more appropriate shelter, and to and from hospitals where an ambulance is not needed and a nurse or social worker can confirm the client has been seen and discharged by a doctor
  • Supplies (for clients who live on the street and choose not to come in a shelter only): Life-sustaining necessities such as a sleeping bag, boots, jackets, socks, gloves, water, etc. * does not provide food
  • Referrals/Assessment : Can meet the client at their location and provide an assessment for advocacy or referral to the social services network of Ottawa
  • Homeless individuals 16 years and older
  • Transportation: There must be a demonstrated need for the service such as the client cannot bus, is too intoxicated to travel safely or has no other means to get there
  • Not for transportation to and from private residences and the client must be mobile enough to get in and out of the vehicle on their own

Application Process
  • to report the location of a homeless person who may need help, call the City of Ottawa and the intake worker will contact the outreach van
  • for general information, call the Ottawa Booth Centre
613-241-1573 - Ottawa Booth Centre
613-580-2626 ; 3-1-1 - City of Ottawa
Web Site
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English, French
Kristen MacDonald, Coordinator of Outreach and Housing Services
Documents Required
No documents required
Fully Accessible
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Agency Information
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Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
December 9, 2021
171 George St
Ottawa, ON, K1N 5W5
Cross street: Rideau St and Waller St
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Hours of Operation
Outreach Team Mon-Sun 11 am-3 am * during Cold Warning issued by Ottawa Public Health Mon-Sun 24 hours * during Heat Warning issued by Ottawa Public Health Mon-Sun 7 am-3 am
Service Area(s)