Distress Centre of Ottawa and Region

Patient Discharge Wellness Check Service

Home Agency Service

Description
Telephone call to patients who were recently discharged from the hospital for a mental illness
  • calls will be made within a period of three to seven days following discharge
  • during the call, the worker and patient will cover areas such as present wellness, medication compliance, safety check and referral follow-up
  • additional referrals can be provided where necessary
  • a transfer to the appropriate Mental Health Crisis Team will be made should the patient be found to be in crisis and deteriorating
  • should the patient be found to be at imminent risk, emergency services will be contacted
Eligibility
Patients 16 years and older following discharge from specific hospitals for a mental illness

Participating hospitals

  • the Cornwall Community Hospital

  • the Hôpital Montfort (Montfort Hospital)

  • the Pembroke Regional Hospital

  • the Queensway Carleton Hospital



Application Process
When eligible patients are discharged, they will be offered the option of receiving a Wellness Check call from the Mental Health Crisis Line, written consent from the patient is required before any Wellness Check call can be made
Office
613-238-1089 - Administration
Fax
613-722-5217
Web Site
Visit Website
Email
office@dcottawa.on.ca
Languages
English, French
Contact
Judy Grunwald, Director of Corporate Services
Email: jgrunwald@dcottawa.on.ca
Phone: 613-238-1089 ext 223
Fees
None
Documents Required
As per the application process
Accessibility
Not Applicable
Legal Status
(50) Non Profit
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
August 24, 2022
Hours of Operation
Mon
9:00 am to 7:00 pm
Tue
9:00 am to 7:00 pm
Wed
9:00 am to 7:00 pm
Thu
9:00 am to 7:00 pm
Fri
9:00 am to 7:00 pm
Sat
9:00 am to 7:00 pm

Mon-Sat 9 am-7 pm
Service Area(s)
  • Ottawa
  • Prescott and Russell United Counties