Distress Centre of Ottawa and Region

Mental Health Crisis Line

Home Agency Service

Description
Mental health crisis line and access to a mental health crisis team

First point of public access to the mental health crisis response system
  • screening, assessment, referrals, support in a crisis, suicide intervention and transfer to the local crisis team or to emergency services when advisable
  • staffed by trained volunteers, supported by professional staff
The crisis team works closely with hospital emergency rooms, psychiatrists and police to ensure a safe and comprehensive response
  • crisis intervention, assessment, consultation, and links to community supports in a least intrusive approach to enable individuals in crisis to remain in their own environment
  • consultation and advice can be provided to family
  • follow-up and support can be provided for certain cases to help resolve the crisis
  • composed of crisis counsellors, registered nurses and/or social workers
Eligibility
Individuals 16 years and older

Application Process
Call the crisis line
Office
613-238-1089 - Administration
Crisis
1-866-996-0991 - or 613-722-6914
Fax
613-722-5217
Web Site
Visit Website
Email
office@dcottawa.on.ca
Languages
English, French
Contact
Charles Laframboise, Executive Director
Email: claframboise@dcottawa.on.ca
Phone: 613-238-1089 ext 224
Fees
None
Documents Required
No documents required
Accessibility
Not Applicable
Legal Status
(50) Non Profit
Social Media
Agency Information
View Agency Profile
Copyright
Community Navigation of Eastern Ontario / Navigation communautaire de l’Est ontarien
Last Updated On
August 24, 2022
Hours of Operation
Open 24/7
Mon-Sun 24 hours
Service Area(s)
  • Ottawa
  • Prescott and Russell United Counties
  • Renfrew County
  • Stormont, Dundas and Glengarry United Counties