District of Sault Ste Marie Social Services Administration Board

Ontario Works

Home Agency Service

  • Provides short term financial assistance to individuals and families in need
  • Offers Extended Health Benefits to qualifying individuals
  • Provides information to recipients about participation requirements including seeking employment, basic education, volunteer work, or self employment
Participants can access a variety of programs and support services including but not limited to:
  • Child Care
  • Clothing Needs
  • Community Placement Program
  • Discretionary Benefits
  • Drug Benefits
  • Employment Resource Centre
  • Employment Start-up Costs
  • Enhanced Employment Placement Program
  • Funeral and burial expenses
  • Learning, Earning and Parenting
  • Pay-Direct to Landlord
  • Special Diets Allowance
  • Transportation
Individuals must:
  • be 16 years of age and older
  • a resident of Ontario
  • be in immediate financial need to help pay for food and housing costs
  • be willing to take part in activities that will help find employment
  • sign a Participation Agreement

Amount of financial assistance provided is determined by various factors including:
  • Family size
  • Housing costs
  • Income

Extended Health Benefits
Individuals and families who:
  • were eligible for Ontario Works in the previous months or
  • are no longer eligible for Ontario Works because they received a payment for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
Application Process
Individuals can apply online or by contacting the office
Toll Free
1-866-363-6007 - Office
Intake line
Toll Free
1-800-394-7867 - Welfare Fraud Hotline
Toll Free
1-800-808-2268 - Interactive Voice Response (IVR)
Web Site
Visit Website
Mailing Address
PO Box 277
Sault Ste Marie, ON, P6A 5L8
English, French
Alison Kohler, Director, Income and Employment Supports
Email: a.kohler@socialservices-ssmd.ca
Phone: 705-759-5453
Documents Required
The following documentation is required to complete application:
  • Copy of Canada Child Tax Benefit statement (for children under 18 years of age)
  • Copy of mortgage or rental agreement
  • Health card
  • Information about assets owned, such as a Registered Retirement Savings Plan,
  • Information about other income and money, such as a pension
  • Proof of identity, such as birth certificate
  • Proof of immigration status, if required
  • Proof of Social Insurance Number
  • Recent bank statement for all bank accounts
  • Record of Employment and/or most recent pay stubs
Fully Accessible
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Agency Information
View Agency Profile
211 Ontario North
Last Updated On
June 23, 2023
540 Albert St E
Sault Ste Marie, ON, P6A 5L8
  • Located on Albert St E in the S end of downtown Sault Ste Marie
  • Closest intersection is at Albert St E and Brock St
  • Situated near St Luke's Anglican Cathedral

Open in Google Maps
Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)
  • Algoma, Unorganized, North Part
  • Prince Township
  • Sault Ste. Marie