District of Thunder Bay Social Services Administration Board (The)

Housing Security Fund

Home Agency Service

Provides financial assistance to individuals or families who are homeless or facing homelessness to obtain or maintain housing

To establish a new residence:
  • financial assistance for rental costs
  • financial assistance for utility connection charge/deposit
  • financial assistance for moving expenses
To avoid eviction or disconnection of utilities:
  • financial assistance for rental arrears
  • financial assistance for utility and fuel arrears (gas, hydro, water, hot water tank rental, propane, oil or wood)
  • financial assistance for tax arrears
Note: This program does not provide financial assistance to individuals living on a First Nations Reserve. Individuals can contact their Band Office to inquire about rent or utility arrears.
  • Individuals receiving Ontario Works or Ontario Disability Support Program benefits; or
  • Individuals who are considered low-income (as defined by income/asset levels, AND
  • Individuals who have received an eviction notice due to rental arrears, or
  • Individuals who have had a utility or the heating to the current residence cut off, or
  • Individuals who have received a disconnection notice for a utility or the heating to the current residence, AND
  • have satisfied the Administrator of the program that they will not be evicted and/or will retain the use of their utilities if payment is made

Note: Cannot access the program if any member of the household has received financial assistance under the Housing Security Fund within the past 24 months
Application Process
  • Pick up application at 231 May St S, or
  • Call office to have application mailed out
Toll Free
Web Site
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English, French
Documents Required
Documentation required to support application may include:
  • Bank statements for all bank accounts for the last 8 weeks
  • Current statement for all investments
  • Pay stubs for the previous 8 weeks
  • Employment Insurance benefits for the last 4 weeks
  • Support Payments
  • Child Tax Credit
  • Canada Pension
  • Old Age Security
  • Private Pensions
  • Workplace Safety and Insurance Board benefits
  • Ontario Student Assistance Program funding
  • Information on assets and their value
  • Native Band Allowance
  • Rental or Roomer/Boarder income
  • Self-employment income
  • Eviction notice
  • Service disconnection notice
  • Gas arrears notice
  • Hydro arrears notice
  • Water arrears notice
  • Tax arrears notice
  • Hot Water Tank rental arrears notice
  • Most recent propane or oil invoice or statement
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Agency Information
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211 Ontario North
Last Updated On
March 1, 2023
231 May St S
Thunder Bay, ON, P7E 1B5
Located on the corner of May St S and Arthur St E
Open in Google Maps
Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)
  • Thunder Bay
  • Thunder Bay District