Searching for Utility Assistance Programs
Located near Woodstock
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Emergency food assistance for persons in need * formula and diapers when available
Clothing Assistance
Supplies clothes change of season or for life altering events.
Thrift Store
Sale of used clothing, books and household items.
Low-income Electric Assistance Program (LEAP)
Access Centre to apply for LEAP - a one time hydro utility payment assistance program * grant is credited directly toward hydro portion of bill * program begins December 1st each year* available once only
- accessible parking permit
- birth and death registration
- building permit
- business license and permit
- dog license
- filming in Brant
- financial assistance
- lottery license
- marriage license
- open air burning and permit
- oversize overweight loads permit
- planning application
- public works permit
- site alteration permit
- special events permit
- vehicle for hire
Low-income Energy Support Program (LEAP) - click here. Intakes done for electricity and natural gas suppliers where the household has an unpaid balance, client is behind on electricity or natural gas bill, or is facing having service disconnected. This done with the United Way Simcoe/Muskoka. Please note for Festival Hydro customers this does not cover water or sewage fees and support is available from the City of Stratford Social Services, 519-271-3773 Ext 200, or click here. Most common suppliers for LEAP include Enbridge and Hydro One.
Ontario Electricity Support Program (OESP) - click here. Customers of an electricity utility and in a lower-income home, may qualify for a reduction on monthly electricity bill. For Ontario Electricity Support Program (OESP) - assistance with all electricity providers in the region, most common suppliers for OESP include ERTH Power Corporation (Previously Erie Thames Powerlines), Hydro One, Festival Hydro and KITCHENER-WILMOT HYDRO INC.
Office: 519-271-3773 Ext 200
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The Housing Access Centre is a part of the City of Stratford Housing Division and is responsible for managing the Coordinated Access Centralized Wait List for rent-geared-to-income (RGI) assistance. Units are available in the communities of Atwood, Listowel, Milverton, Mitchell, St. Marys, and Stratford.
Applicants may select from building selections in public housing, social housing (non-profit and co-ops), as well as rent subsidized units in privately owned buildings under the Rent Supplement program.
Centrally located out of the Social Services office, services include:
• Answers to questions about community housing in Stratford, Perth County and St. Marys
• Processing new applications for subsidized (rent-geared-to-income) housing
• Determine eligibility for RGI assistance according to the Housing Services Act, 2011
• Update applications for subsidized housing with required information changes
• Manage and maintain a Centralized Waiting List for Social Housing Providers within Perth Stratford
Financial assistance to people experiencing homelessness to obtain and retain housing and to people at risk of homelessness to remain housed. . Programs available include: rental arrears, utility arrears, assistance with last month's rent, assistance with moving costs (does not include storage), furniture for new addresses, home repairs that would otherwise not be completed and may place individual's health and welfare at risk. Programs also include emergency shelter stays at local motels. |
Low-income Energy Support Program (LEAP) - click here. If you're behind on your electricity or natural gas bill or face having your service disconnected, you may qualify for emergency financial help through LEAP. Please note for Festival Hydro customers this does not cover water or sewage fees and support is available from the City of Stratford Social Services, 519-271-3773 Ext 200.
Office: 519-759-3330
Social Assistance Services: 1-833-771-1163
Personal Case Information: 1-800-808-2268
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Assistance includes income support for basic needs and shelter for eligible persons as well as access to benefits such as:
- drug coverage for most of the cost of prescription drugs for eligible family members
- special diet requirements due to a medical condition
- pregnancy nutritional/breastfeeding allowance for coverage of dietary needs during pregnancy and for 12 months after delivery if breastfeeding
- health-related Items such as diabetic supplies, surgical supplies and, dressings, approved medical transportation of $15 or more per month, and a guide dog benefit
- employment-related benefits when starting a new job or employment assistance activity
Ontario Works Employment supports help you become job-ready. Service Coordinators can help you access employment supports and provide more information
If you receive Ontario Works assistance and are actively involved in an employment assistance activity or have started a job, you may also be eligible to receive assistance with related expenses
Eligible low-income Brantford and Brant County residents, and residents receiving Social Assistance benefits, can get help with the cost of funerals, cremations, and burials. Eligibility is determined on the deceased person's income and assets, not the family member who is making the application
The fund may be able to help with:
- utility arrears
- utility deposits
- housing-related arrears
- last month's rent
Services include:
- diversion and prevention - stabilizes those at imminent risk of homelessness to maintain their housing or find alternative accommodation through access to case management and financial supports
- financial management services - acts as homelessness prevention for voluntary and mandatory clients needing support with their finances to maintain housing stability. The service ensures the payment of rent and utilities and access to case management supports
- ID clinic - provides financial supports to obtain a birth certificate, health card and other forms of ID. Staff will help complete the applications and may help with the cost of renewal or application fees
- rapid rehousing - Immediate access to short-term case management and financial support to avoid or exit emergency accommodations into permanent housing with necessary wrap around supports
- Housing Stability Fund - program can help obtain and maintain stable housing by providing utility arrears and deposits, housing related arrears or last month's rent
- outreach - community-based support
- access to emergency shelter
Crisis: 519-883-2100
Fax: 519-621-0117
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Crisis: 519-883-2100
Fax: 519-621-0117
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519-964-3663 ext 300
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Housing Stability Bank includes:
Rental Assistance Program - Interest-free loans to assist with rental arrears, first month's rent (ODSP recipients only) and/or last month's rent
Emergency Utility Assistance - Grants (until grant funds are exhausted annually) or interest-free loans to assist with utility arrears (gas, electricity or water)
- Effective Jan 1, 2017, to obtain an Emergency Utility Assistance Gas Arrears Grant through the Housing Stability Bank, applicants must first complete intake process conducted by the United Way of Greater Simcoe * final applications will be processed by the Housing Stability Bank
- To determine eligibility and complete intake application, call the United Way of Greater Simcoe toll free at 1-855-487-5327
- Once eligibility is determined, the Housing Stability Bank will contact eligible applicants to set up an appointment to begin processing their application at a Housing Stability Bank location
Ontario Electricity Support Program (OESP) - Ongoing assistance applied directly as credit on the bills of eligible low-income electricity consumers/households * credit amount based on the number of people living in the home and total household income * consumers may apply online (OntarioElectricitySupport.ca), or with the assistance of Housing Stability Bank locations * contact the Housing Stability Bank for more information
MONEY COACH Services - One-to-one coaching regarding financial matters * includes budgeting, banking, direct deposits, credit and debt management, benefit entitlement, completing applications * call 519-964-3663 ext 340 or 341 to make an appointment
Health-related:
- dental care for adults
- vision care for adults
- prosthetic appliances
- funerals and burials
- heating payments and payments for low-cost heating energy conservation measures
Non-health-related:
- vocational training and retraining
- travel and transportation that is not for health-related purposes
- moving expenses
- any other special service, item or payment authorized by the Director
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Financial assistance available to eligible people and families who are homeless or at risk of becoming homeless * assistance with hydro and rent arrears
Program sponsored by the Government of Ontario and administered by the County of Middlesex to address local priorities * people on Ontario Works (OW) and Ontario Disability Support Program (ODSP), as well as low-income residents of Middlesex County may be eligible
Program runs throughout the year until funding has been depleted * maximum grant is $500 per household per year * grant is credited directly toward electricity company.
Assistance with applying to OESP (Ontario Electricity Support Program) is also offered at this location.
Thrift Store: 519-631-3206
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Coats for Kids - Free winter coats for those in need * all ages * call for an appointment
Community and Family Services - Emergency assistance provided in the form of clothing, food, small household items, LEAP and counselling
Grocery Store Gift Card - May be provided once every 4 months * people in need must make an appointment at 105 Edward St, Unit 3 to receive any assistance * bring proof of household income, identification of all household members, 30 day bank statement(s) for all members of household who have an income and monthly bills
Ontario Electricity Support Program (OESP) - Monthly credit to help cover electricity bills, based on household income and the number of people living in the home * other levels of assistance may be available for Indigenous households, homes with medical equipment that have high-energy needs and homes heated through electricity * call 519-633-4509 for an appointment or visit OntarioElectricitySupport.ca to apply online
Thrift Store - Low cost used clothing and household items * Mon-Fri 9am-5pm and Sat 9am-3pm
LEAP Emergency Financial Assistance - Access centre to apply for LEAP (Low Income Energy Assistance Program) one-time emergency financial assistance for Epcor and Erth Power customers
Administers housing assistance programs, including assistance with utility costs
Programs include:
Housing Links for People (HeLP) Program - assistance with rental arrears, utility arrears, temporary housing, assistance with moving costs, emergency assistance with daily living costs and other forms of assistance to prevent homelessness
Housing Allowance Program - subsidies to tenants with private landlords to reduce tenant rent to affordable levels
Home Repair Program - financial assistance to low-income homeowners facing necessary repairs
Affordable Homeownership Program - financial assistance with down payment for first time home buyers
Low Income Energy Assistance Program - assistance with hydro arrears in St Thomas
Union Gas Emergency Assistance Program - Interest-free loan/grant program * people may be eligible if utilities, including gas, water or electricity, are going to be disconnected or already have been disconnected
- food vouchers for local grocery store
- offer material and spiritual aid regardless of race, colour or creed
- offer eligible individuals and families help with rent and utilities in emergency situations
- preventative action to help those at risk of homelessness
- individualized plans for those struggling to attain a long-term residence
- prevention assistance supports households in preserving their current housing situation
- diversion support assists adults and families in finding housing outside of shelter
- prevention and diversion services help stabilize current situations while assisting with a permanent housing solution
- assess needs of individuals and families through a standardized assessment tool
- assist with aquiring suitable housing
- identify intervention recommendations
- supports their transition to a case manager
- previously known as the Warming Centre
- provides coffee, shower, and overnight shelter
- accommodates up to 27 people on a first-come, first-served basis
- supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach
- individuals experiencing chronic homelessness, mental health issues and / or addiction
- Mon-Sun, 24/7 support services
- supports approximately 40 people who are experiencing homelessness
- Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
- focus is to provide access to food, showers, nursing, harm reduction, and court support
- individuals have their own rooms, common space, etc.
- support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals
- supports a caseload of individuals and families who have completed the common assessment tools
- a recovery-oriented approach to ending homelessness
- quick movement from homelessness into independent and permanent housing
- provide additional supports and services as needed
Toll Free: 1-800-265-7294 ext 3712
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Administers funds from the Emergency Energy Program (EEP) and Low Income Energy Assistance Program (LEAP-E). Households must fall under established low-income thresholds and asset levels.
EEP: assistance with heat or hydro arrears and reconnection costs, or minimum fuel fill (oil or propane). Payments made directly to energy providers.
- Households may apply for emergency assistance from this fund once (subject to change).
- Assists applicants in completing the Ontario Electricity Support Program (OESP) application.
LEAP-E: assistance with hydro arrears and reconnection costs for Guelph Hydro customers. Payments made directly to Guelph Hydro (now Alectra Utilities)
- Households may apply for emergency assistance from this fund once per year.
Toll Free Phone: 1-800-265-7294
Fax: 519-824-9990
TTY: 1-800-855-0511
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Temporary income and employment assistance for low income individuals and families in immediate financial need. Requires a financial assessment to determine eligibility for services.
Employment Supports and Benefits
- caseworkers work closely with participants to develop individualized action plans that address unique needs
- participants guided through each stage and encouraged to stay on track
- employment benefits to assist clients in finding and starting a job
- basic educational upgrading
- English as a second language training
- job specific skills training
- job search assistance (resumé writing, interview preparation)
- access to volunteer and employment placements
Discretionary Benefits for recipients of Ontario Works assistance, or Ontario Disability Support Program assistance.
Other programs include:
- Learning, Earning and Parenting (LEAP) - for young parents, ages 16-25 years
- Self-Employment - training and supports to operate a business; delivered in partnership with Business Centre Guelph-Wellington
- Life Skills Case Management - intensive support for those who are experiencing issues related to addictions or mental health
- services for empoyers
Services include:
- bi-monthly food hampers ; bread, baked goods and produce
- clothing, personal care items ; small household items
- baby items
- utility support ; transportation
- prescriptions ; glasses
- emergency accommodations ; mattresses
- referrals
- Christmas Hampers
- backpacks/School Supplies ; summer camp