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Open for counselling and supports by phone, virtually or in-person. Call office for an intake Connecting Seniors Program provides information and services to seniors and their families regarding changing accommodation, legal and financial advice, counselling, advocacy, elder abuse assistance, referrals, public education workshops and presentations. |
Open for counselling and supports by phone, virtually or in person. Call office for information. Adult Protective Service Workers (APSW) support individuals 18 years and older who have a developmental disability who live or are planning to live independently in their community. APSW's assist people with planning , coordination and case management of community resources, advocacy, facilitation of community access and inclusion, monitoring of supports, resource information and community development. APSW support is voluntary and focuses on the individual's needs, strengths and goals. |
Volunteers available to provide information sessions or public presentations about elder abuse prevention.
- Senior Support Team's mission is to prevent and respond to elder abuse by working in partnership with the community and by providing an opportunity for change and healing to people affected by elder abuse, thereby enhancing the safety and well being of older adults
- Senior Support Team's mandate includes providing information and consultation, direct intervention, investigating matters of a criminal nature, education and training and community development
The Family Violence Project offers services such as:
- police trained to deal with family violence
- personal counselling for adults and children
- assistance with developing safety plans
- shelters
- crisis/medical support for sexual assault
- financial counselling
- children's services
- support groups
- outreach services to the community
- legal services
- specialized elder abuse services
- rural outreach services and specialized programs
- all under one roof.
The office is responsible for:
- protecting mentally incapable people
- protecting the public's interest in charities (including complaints about charities)
- searching for heirs of estates administered by the office
- investing perpetual care funds
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
Services include:
- Family Support Program
- Respite Support
- Transitional Aged Youth Planning Program
- Bramble Retreat - child and youth
- Bramble Retreat - adult
- Host Respite
- Adult Protective Services
Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
Toll Free - Information not related to accessing services: 1-844-264-2993 ext 2105 (1-844 -CMHA-WW 3)
Fax - Referral: 1-844-437-3329
TTY: 1-877-688-5501
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- access to help for vulnerable older adults and their families, especially those who have experienced or are at risk of abuse
- referral to community resources and informal seniors groups when appropriate
- temporary safe bed available through selected retirement homes with regard to elder abuse
- consultation for health professionals through the response network is available
The Salvation Army Crisis / Hope Line providing telephone and intervention to individuals experiencing crisis.
(905) 546-8300
Office: 905-546-8300
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Services include:
- conducting investigations of possible need for public guardianship
- managing financial affairs and making decisions about the personal care of those under public guardianship
- appointing private guardians of property
- arranging legal representation in capacity proceedings
- acting as litigation guardian or legal representative
- administering the estates of deceased Ontario residents
- protecting charitable property
Office: 905-546-8300
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Information and support is available to seniors, their families or service providers. Programs and presentations are researched, developed and presented on a variety of topics (such as quality of life issues, frauds and scams, personal/home safety, etc.). Reports of abuse (physical, financial, psychological, or neglect) are forwarded to the officers for assessment and further investigation if required. Cases identified as criminal offences are followed up. Major cases may be referred to the Crimes Against Seniors Unit for further investigation.
Office: 905-523-8600
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Team members are trained to identify client needs and directly link them to the appropriate services.
Outreach offers services such as:
- Crisis Intervention
- Practical Support and Outreach
- Education
- Advocacy
- Coordination of Services
Open for counselling and supports by phone, virtually or in person. Call office for information. Adult Protective Service Workers (APSW) support individuals 18 years and older who have a developmental disability who live or are planning to live independently in their community. APSW's assist people with planning , coordination and case management of community resources, advocacy, facilitation of community access and inclusion, monitoring of supports, resource information and community development. APSW support is voluntary and focuses on the individual's needs, strengths and goals. |
Office: Non-emergency 905-825-4747 ext 5243; Calling from North Halton 905-878-5511 ext 5243
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Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:
- issues of neglect
- financial abuse
- physical and/or psychological mistreatment
To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.
HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.
Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse
Education and Awareness - trained presenters provide workshops to community groups
- sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused
Community navigator will meet with individuals and/or caregivers to provide:
- health care system navigation
- assistance in filling out required forms or providing information required to access most appropriate services such as housing, financial support, etc.
- dealing with elder abuse/hoarding issues
- referrals to mental health agencies
- linking to support and services
Services include:
- Connection Specialist works one-on-one with older adults by offering information and making referrals to support a sense of belonging
- also supports community through awareness-raising and capacity-building education called LITE (Loneliness, Isolation to Empowerment) education
Signs that someone may be socially isolated include:
- physical health changes such as bruising, weight loss and weakness which can be a result of declining health or possibly a sign of elder abuse
- mental or emotional health changes such as fear or confusion
- general lack of interest and acting withdrawn
- changes in personal hygiene or appearance
- changes in eating and nutritional status
- behaviour or personality changes
- poor living conditions, disrepair, clutter and hoarding
- Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
- also available via phone/virtually telephone reassurance, supportive counselling and service coordination
- Family Health Organization, GAIN Community Team
- Adult Day Program -- in person and virtual care
- Diabetes Education Program -- assessment, consultation, group education
- Wellness and Community Development Program -- in person and virtual platform
- Vocational Training Centre -- in person and virtual platform
Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
- for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
- social and recreation activities, lunch, snack, personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
- transportation available
- public education, seminars, workshops, information and referral
- individual counselling with nurse, dietitian and social worker
- health and education workshops, seminars
- caregiver education and support, information and referral
- workshop licensed by Self-Management Resource Centre
- caregiver support, volunteer development
- congregate dining -- fee, subsidies available
- transportation -- fee
- referrals, follow up
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment, intensive case management, personalized care plan, service navigation
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check
Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings
Office: 289-569-1201
Crisis: 905-459-7777
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Referral to Family Services of Peel outreach worker as appropriate, with client consent
Office: 905-451-2123
Crisis: 905-278-9036
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For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm
Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information
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Comprehensive wraparound service teams for individuals with complex needs and severe mental health issues
- short and long-term counselling and case management for individuals with mental health and substance use issues
- grants and financial support individuals experiencing housing issues
- mobile outreach for people living on the streets or who are under-housed and have mental health and addiction issues
- court support, and pre-charge diversion program (Caledon)
- system navigation and case management for seniors experiencing neglect and abuse
BounceBack Ontario, 1-866-345-0224, bouncebackontario.ca
Online and virtual mental health supports (see separate listing Canadian Mental Health Association, Ontario)
Support Services for Male Survivors of Sexual Abuse
Includes individual counselling, group counselling, e-counselling and phone counselling
Regional lead agency of Support Services Network for Male Survivors in Ontario (central region)