Searching for Consumer Protection / Complaints
Located near Windsor
Distance: 200km
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Short Description
- Dental referral services via website only
- patient relations offers mediation services related to issues/complaints with billings or treatments
- assists patients in locating a new dentists
- Professional association, voluntary membership
- online assistance in locating a dentist who is accepting new patients
- public education on oral health
Find a Dentist in Your Area Click Here
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Professional Standards - Police or Police Services Complaints
1-888-515-5005 Office: 226-674-1360
Office of the Independent Police Review Director: 1-877-411-4773
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Short Description
Independently investigates complaints by the public about the conduct of a police officer employed by the Windsor Police Service.
Ontario Civilian Police Commission(OCPC)
If assistance is needed when filling out the complaint form:
- Investigates complaints about the policies or services provided by the Windsor Police Service
- Complaints must be filed within 6 months of the incident
- Professional Standards also investigates complaints filed through the Ontario Civilian Commission on Police Services
- A complainant can go into a police station and simply have a conversation to clear up a question or complaint
- Local resolution allows the police to solve, explain, clear up or settle a matter considered to be less serious directly with the complainant
- If the complaintant does not get a resolution they can file a complaint with the Office of the Independent Police Review Director(OIPRD)
Ontario Civilian Police Commission(OCPC)
- Independent quasi-judicial civilian tribunal
- functions separately from police
- conducts hearings regarding appeals of police disciplinary penalties
- conducts investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards
- conducts reviews of local decisions relating to public complaints at the request of complainants
If assistance is needed when filling out the complaint form:
- Many local community organizations may offer assistance with the complaint and often provide translation services
- a lawyer is not needed to file a complaint, but a lawyer or legal clinic may provide advice and assistance with the complaint
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Short Description
Citizen's reporting program including:
There is also a link for the Road Watch form that can be filled out by hand and either mailed, fax or dropped off at Windsor Police Click Here
- scams and fraud (only if victim to)
- identifty theft
- traffic complaints
- theft
- drug activity
- sexual assault
- lost property (government identification, accessible parking permits, bank cards)
There is also a link for the Road Watch form that can be filled out by hand and either mailed, fax or dropped off at Windsor Police Click Here
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Health Inspections - Lack of Heat in Rental Unit Complaints
1-800-265-5822 Office: 519-258-2146
Visit Website
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Short Description
What to do if there is no heat in a residential rental unit?
- Contact the landlord and ask for the heat to be fixed immediately. Keep records of how many attempts to contact the landlord.
- If the building has six or more units, call 311 to put in a complaint to be forwarded to the City of Windsor By-Law - the health unit does not enforce municipal by-laws
- If the building that has five or less units, call the Health Unit - The inspector may make a site visit and formally notify the landlord of contravention to the Residential Tenancies Act, 2006 and document their observations. The tenant can submit an MFIPPA to the health unit to request a copy of the report for the Landlord and Tenant Board.
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Short Description
Patient Representative's
- To provide patients and families with an opportunity to express feeling about their experiences. This includes concerns, suggestions, complaints and compliments.
- To provide a way that conflicts may be resolved in a manner that supports the patients, family members and staff members.
- To improve the experience of our patients.
- To collect quantitative and qualitative data on patient satisfaction which will be used to identify quality improvement projects.
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Short Description
Medical physician referral service
Click here to find doctors accepting new patients
- refers the general public to doctors who are accepting new patients
- handles complaints brought against physicians
Click here to find doctors accepting new patients
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Short Description
Patient Representative's
- To provide patients and families with an opportunity to express feeling about their experiences. This includes concerns, suggestions, complaints and compliments.
- To provide a way that conflicts may be resolved in a manner that supports the patients, family members and staff members.
- To improve the experience of our patients.
- To collect quantitative and qualitative data on patient satisfaction which will be used to identify quality improvement projects.
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- Facilitates the resolution of patient and family concerns in a timely manner with respect, compassion and fairness for all involved.
- Help patients and families move through different service areas and connect them with the people or information that they need.
- Support a culture of quality and patient safety in a patient and family-centered environment.
- Receive compliments from patients and families so information can be passed on of the commendations to staff on the excellent care they provide
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Import and export inspection, humane transport, animal welfare and disease control
Delivers and/or coordinates the full range of operational administrative services required for domestic and import related permissions, which includes:
Delivers and/or coordinates the full range of operational administrative services required for domestic and import related permissions, which includes:
- licenses
- permits
- registration (excluding export certification activities)
- checks animals (livestock) for possible reportable infectious diseases
- handles import and export inspection of animals, animal products and animal byproducts
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- Routine inspections of food premises throughout the county.
- Ensuring food is prepared, stored and served in a safe manner.
- Investigating complaints of foodborne illness and other food-related complaints.
- Preventing the distribution and sale of unfit food.
- Provision of food handler training for food service workers and management.
- Distribution of Food Safety information to the general public.
- DineSafe Lambton
- Food Handlers Certification
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Short Description
Lambton Public Health works with the community to assess, promote and protect health, prevent disease and injury, and advocate for healthy public policy. Programs and services include:
- Accessibility information
- News Releases
- Public Health Advisories
- Alcohol and Other Drugs
- Cancer Prevention
- Child Health
- Communicable Diseases
- Dental Health
- Determinants of Health
- Emergency Preparedness
- Environmental Health
- Air Quality
- Food Safety
- Healthy Schools
- Immunization
- Infant Health
- Nutrition and Healthy Eating
- Pregnancy and Before
- Prevent Injuries
- Rabies Control
- Safe Water
- Sexual Health
- Smoking and Tobacco
- Workplace Wellness
- Classes & Clinics
- Resource Materials
- Newsletter
- Health Reports
- Health Links via the website
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Provides patient advocacy and rights advice services for psychiatric patients while in hospital, as well as systemic advocacy and public education
- assists patients with resolving individual or systemic issues
- seeks to resolve issues that are impacting patient rights and entitlements
- provides rights advice services
- offers public education through speaking engagements
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Regulates the integrity and accuracy of trade measurement in Canada, to contribute to a fair and competitive marketplace * administration and enforcement of two Acts of Parliament:
- Weights and Measures Act, RSC 1985, c W-6
- Electricity and Gas Inspection Act, RSC 1985, c E-4
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Nonprofit organization that sets standards for honest business behaviour * investigates and reports on instances of deceptive or unethical business practices including fraud and misrepresentation * mediation and arbitration services to settle disputes between consumers and businesses * provides reports on any business about which the BBB has compiled basic information * general consumer information * reports on charitable organizations and others requesting donations
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Helps to protect the rights and interests of mentally incapable adults who have no one else to act on their behalf in accordance with the Substitute Decisions Act (SDA)
The office is responsible for:
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
The office is responsible for:
- protecting mentally incapable people
- protecting the public's interest in charities (including complaints about charities)
- searching for heirs of estates administered by the office
- investing perpetual care funds
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
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Information about licensing child care centres and private-home daycare agencies
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Advocacy and rights advice services for patients with concerns about treatment, legal and human rights, quality of life, quality of care and basic dignity while in hospitals * Assists with resolving individual or systemic issues * offers public education and speaker sessions
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Specialists facilitate compliments, complaints, and conflicts to a reasonable outcome as a mediator between the patient/family and the health-care team * information on rights and responsibilities
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Federal food safety, animal health and plant protection enforcement agency * ensures compliance with five federal acts that govern food products: Meat Inspection Act, Fish Inspection Act, Canada Agricultural Products Act, Food and Drugs Act and the Consumer Protection and Labelling Act * enforces the food safety and nutritional quality standards established by Health Canada * investigates consumer complaints concerning food health hazards * website posts allergy alerts, food label warnings and investigations into animal health
For concerns about food safety or hazards in restaurants, contact local public health unit
For concerns about food safety or hazards in restaurants, contact local public health unit
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Short Description
CAS is required by law to have a complaints procedure
Contact the CAS worker or supervisor for a copy of the complaint procedure brochure or the local CAS and ask to have a copy mailed * informal complaints do not need to be in writing but formal complaints must be in writing * a concern/complaint regarding an issue that has been decided by the Court, is currently before the Court, or falls under the Labour Relations Act is not eligible for review
Contact the CAS worker or supervisor for a copy of the complaint procedure brochure or the local CAS and ask to have a copy mailed * informal complaints do not need to be in writing but formal complaints must be in writing * a concern/complaint regarding an issue that has been decided by the Court, is currently before the Court, or falls under the Labour Relations Act is not eligible for review
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The Bureau investigates the following types of anti-competitive practices:
Can refer criminal matters to the Attorney General of Canada and has the power to bring civil matters before the Competition Tribunal
The Information Centre is the first point of contact for the public
- price fixing
- bid-rigging
- false or misleading representations
- deceptive notice of winning a prize
- abuse of dominant position
- exclusive dealing
- tied selling and market restrictions
- refusal to deal
- mergers
- multi-level marketing plans and schemes of pyramid selling
- deceptive telemarketing
- deceptive marketing practices
Can refer criminal matters to the Attorney General of Canada and has the power to bring civil matters before the Competition Tribunal
The Information Centre is the first point of contact for the public
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Federal animal health protection offering inspection programs related to animals across Canada. Sets, inspects and enforces standards for animal health. Complex mandate includes inspection of federally-registered meat processing facilities, environmental assessment and verification of humane transportation of animals.
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Professional Association for Personal Support Workers in Ontario
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College of Veterinarians of Ontario
Office: 519-824-5600Fax: 519-824-6497
Toll Free: 1-800-424-2856
Visit Website
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Short Description
Protects and serves the public interest through regulation of the practice of veterinary medicine.
- veterinarians are licensed, facilities are accredited, standards and policies are developed and maintained
- investigations and resolutions process
- licenses approximately 5,200 veterinarians, accredits over 2,300 facilities in Ontario
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Inspection services, quarantine programs related to food, animal health, plant protection
* enforces food safety, nutritional quality standards established by Health Canada
* responds to food borne illness outbreaks through food safety investigations and recalls
* guards against entry of foreign animal diseases to protect human and animal health
* prevention and control of the spread of certain foreign animal diseases
* sets standards and verifies industry compliance with federal acts and regulations
Complaints related to health concerns in restaurants and cafeterias should be referred to the appropriate public health unit.
Canadian food safety system is an area of shared jurisdiction between provincial, territorial and federal governments and is composed of medical, public health, and food inspection systems.
Rabies is a reportable disease under the Health of Animals Act. All suspected cases must be reported to the Canadian Food Inspection Agency (CFIA) for immediate investigation by inspectors.
* enforces food safety, nutritional quality standards established by Health Canada
* responds to food borne illness outbreaks through food safety investigations and recalls
* guards against entry of foreign animal diseases to protect human and animal health
* prevention and control of the spread of certain foreign animal diseases
* sets standards and verifies industry compliance with federal acts and regulations
Complaints related to health concerns in restaurants and cafeterias should be referred to the appropriate public health unit.
Canadian food safety system is an area of shared jurisdiction between provincial, territorial and federal governments and is composed of medical, public health, and food inspection systems.
Rabies is a reportable disease under the Health of Animals Act. All suspected cases must be reported to the Canadian Food Inspection Agency (CFIA) for immediate investigation by inspectors.
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