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Elder Abuse Response Service
1-888-933-1831 Office: 519-966-5010
Crisis Phone: 519-973-4435
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Helps older adults deal with neglect, bullying and abuse which can include:
- Financial or property misuse
- Physical or sexual abuse
- Mental or emotional abuse
- Caregiver neglect or self-neglect
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Assists individuals with a developmental disability to live independently in their chosen community. APS workers engage directly with the individual through a person-centered, supportive approach to do the following:
The APS workers collaborate with community-based partners to ensure the rights of individuals with a developmental disability are respected. Supports and advocacy are also provided to assist with legal or housing issues that may arise. In addition, APS workers provide service navigation to youth entering the adult developmental services sector.
- Provide advocacy, crisis intervention, and case management to support independent living
- Develop, implement, and maintain an Individual Support Plan (ISP)
- Support the individual in identifying personal strengths and needs to support social inclusion
- Inform the individual of their legal rights
- Assist the individual in identifying and developing a network of informal supports within the community (e.g. mentors, friends, extended family, etc.)
- Provide voluntary trusteeship services to assist with budgeting for necessary expenditures (e.g. rent, food, clothing, etc.)
The APS workers collaborate with community-based partners to ensure the rights of individuals with a developmental disability are respected. Supports and advocacy are also provided to assist with legal or housing issues that may arise. In addition, APS workers provide service navigation to youth entering the adult developmental services sector.
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Helps older adults and persons with disabilities maintain their independence and quality of life.
Home Help
Client Intervention and Assistance
CareLink Health Transit
Home Help
- a broker service, which matches clients to skilled, self-employed Home Helpers, based on client-identified needs and goals.
- free in-home assessment ensures all client needs are addressed.all assessments are completed by the Home Help Service Coordinator who is a registered healthcare professional.
- affordable rates range from $20-$25 per hour for a variety of services from general housekeeping to personal support and respite.
- nutritionally balanced, home-style meals developed by dietitians.
- lactose free, gluten free, minced, and pureed meals are available by request.
- pricing ranges from $2.75 to $7 for single items; savings bundles available.
- free delivery in Chatham-Kent twice monthly.
Client Intervention and Assistance
- provides short-term social work services that support and empower individuals to live independently, with dignity, in the community.
- possible services include 1:1 supports, personal assessments, service coordination, system navigation, and advocacy.
- client directed, confidential, and delivered at no cost.
CareLink Health Transit
- provides accessible, non-urgent medical transportation services.
- trips range from local to out-of-town and may include medical or therapeutic appointments, social activities and other destinations that support the activities of daily living.
- flat rate fares vary based on single destination and 3 hour service window applies.
- additional destinations can be added at a fee of $5 per destination.
- additional fees will be applied to driver wait times in excess of three hours at $20/hour.
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Sarnia-Lambton Elder Abuse Awareness Network
Office: 519-344-2062 ext 2150Crisis: 1-866-299-1011
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Short Description
Representatives of community businesses and organizations dedicated to raising awareness concerning the abuse and neglect of older adults * The vision of the Sarnia-Lambton Elder Abuse Awareness Network is to create a Sarnia-Lambton that is free from abuse for all older adults, through education, training, service co-ordination and systems advocacy.
For additional information regarding the prevention of elder abuse visit Elder Abuse Prevention Ontario
For additional information regarding the prevention of elder abuse visit Elder Abuse Prevention Ontario
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COVID-19 - Fitness Classes (soon) and Diners Club (has returned) are returning. Essential services continue with pre-screening protocols for Transportation, Meals on Wheels, Personal Support and Crisis Intervention. As COVID-19 municipality stages are implemented, services may change; contact the office directly for latest updates.
Provides a range of support services for older adults and adults with disabilities. Services include:
Provides a range of support services for older adults and adults with disabilities. Services include:
- Non-Urgent Stretcher Van Transportation
- Accessible Transportation
- Homemaking / Home Help (incl. laundry, light housekeeping, meal preparation & errands)
- Personal Support
- Caregiver & Respite Support
- Home Maintenance
- Meals on Wheels (rural County only)
- Diners Club (Seniors Luncheons - call office for locations)
- Exercise Classes for Seniors
- Crisis Intervention
- Housing Support
- Seniors Cruise in June.(currently on hiatus)
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Helps to protect the rights and interests of mentally incapable adults who have no one else to act on their behalf in accordance with the Substitute Decisions Act (SDA)
The office is responsible for:
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
The office is responsible for:
- protecting mentally incapable people
- protecting the public's interest in charities (including complaints about charities)
- searching for heirs of estates administered by the office
- investing perpetual care funds
Guardianship Investigation and Provision - Investigates situations in which an adult is alleged to be mentally incapable and suffering, or at risk of suffering, serious harm as a result * makes decisions (decision maker of last resort) about financial affairs, medical treatment and admission to long-term care for adults who are mentally incapable of doing so when there is no one else, such as a family member, willing and able to provide this service * appoints guardians and will serve as court-appointed representative in litigation cases
Power of Attorney - Kits are available that help you appoint the person you want to make decisions for you when you are no longer able to do so for yourself
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Elder Abuse London Middlesex
519-645-1104Crisis: Support line daily 24 hours: 519-601-8055 or 1-844-360-8055
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Promotes the awareness and education of elder abuse to the general public and service providers * conducts presentations on elder abuse * assists with ongoing research * supports the development of an overall community response to elder abuse
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Open for counselling and supports by phone, virtually or in person. Call office for information. Adult Protective Service Workers (APSW) support individuals 18 years and older who have a developmental disability who live or are planning to live independently in their community. APSW's assist people with planning , coordination and case management of community resources, advocacy, facilitation of community access and inclusion, monitoring of supports, resource information and community development. APSW support is voluntary and focuses on the individual's needs, strengths and goals. |
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24-hour telephone crisis and support line, includes emotional support, safety planning and information and referrals; live chat includes confidential and anonymous online counselling
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Ontario. Ministry of the Attorney General. Office of the Public Guardian and Trustee
1-800-366-0335 Office: 416-314-2800
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Short Description
Manages financial and/or personal affairs of persons who are mentally incapable where no one else is able to do so
- makes medical treatment decisions for persons who are mentally incapable where no one else is able to do so
- investigates allegations of serious harm against vulnerable adults
- administers certain estates of persons who die without a will and without any family in Ontario
- deals forfeited personal property not located in, on or under forfeited land
- as the Accountant of the Superior Court of Justice retains all money, mortgages and securities paid into, or lodged with, the Court on behalf of minors and litigants
- protects the public interest in charitable property
- invests perpetual care funds of some cemeteries
- free power of attorney kits -- contact local office or visit website
- brochures available online
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Community services
- community outreach
- information and referral
- mediated access and intervention
- computer programs
- supporting seniors in community
- virtual empowerment learning programs
- cancer screening awareness
- elder abuse awareness and prevention
- reducing loneliness and social isolation
- alliance building
- special projects and research
- provincial speakers and lecture programs
- organizing and presenting annual Ontario's Premier Seniors Conference and Information Fair
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COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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Elder Abuse Prevention Ontario
Call 911 in emergenciesSeniors Safety Line: 1-866-299-1011
416-916-6728
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Short Description
Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse
Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)
Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)
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Short Description
COVID-19 -- in-house programs are cancelled
Assists Canadians affected by the life-long trauma of abuse
Boutique - open to the public
Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial
Dreambuilds -- provides funding to agencies to make facilities more victim-friendly
- Vehicle Donation Program -- accept cars, trucks, motorcycles donations
- call 1-855-234-5677 to arrange pick-up
Assists Canadians affected by the life-long trauma of abuse
- education and advocacy
- supports child and adult victims of abuse
- elder abuse awareness and prevention program
Boutique - open to the public
- offers gently used clothing, accessories and housewares sold at reasonable prices
Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial
Dreambuilds -- provides funding to agencies to make facilities more victim-friendly
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Advocates for and supports shelters and transition houses by providing practical training, culturally appropriate resources and opportunities to network in a supportive environment
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