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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
211 South West Region Customer Contact Centre
1-866-686-0045 Office: 2-1-1
Alternate Number: 519-258-0247
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Short Description
Confidential information and referral service
- trained specialists assess caller needs and offer referral and short term advocacy to assist persons in accessing appropriate health, social, government, community and human services
- website available for self serve to search resources, order 211 promotional material or emergency activation
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Short Description
Rapid access to mental health, substance use services, primary care, community and social services including:
- mental health counselling
- addiction counselling
- Peer support
- Primary care
- Family navigation
- Youth outreach work
- Educational groups
- Recreational activities
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Short Description
Comprehensive information and referral hotline
Find a 211 Call Centre in the United States
2-1-1 Online Database Search for Southeastern Michigan, click on website link
- provides information on community and government programs and services for the Southeastern Michigan area which includes Lapeer, Macomb, Monroe, Oakland, Washtenaw, and Wayne counties
Find a 211 Call Centre in the United States
2-1-1 Online Database Search for Southeastern Michigan, click on website link
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Short Description
Education and resource support around how to improve quality of life, be connected with community and how to find programs and supports
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Short Description
Community Information and Referral Centre
- provides free information to the public requesting community social services, non-profit organizations and government programs
- assistance with form-filling Leamington and Kingsville Site
- Income tax Preparation Clinics during tax Season (Call for details)
- a call-in, referral and walk-in centre for emergency intervention, advocacy or support
- employment
- education and training
- counseling services
- community support
- community information
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Short Description
The centre provides free, confidential information and referral services to the general public
- food bank
- assistance in completing government forms
- distribution of literature and information on various subjects of interest
- assistance in organizing and typing resumes
- photocopying and facsimile services
- coordination of volunteers and special community projects
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A partnership between Employment and Social Services (ESS) and the Chatham Kent Public Libraries (CKPL). Community Navigators assist residents with navigating systems (Housing, Education, Employment, and Income); working with technology, and connecting with supportive community services.
Services include:
Services include:
- Provide one to one instruction in accessing government, social and health services online
- Provide referrals to other social services, employment and educational programs in the community
- Assist patrons with completing applications for government programs and benefits
- Completing personal income tax returns for qualifying low-income residents
- Employment Support:
- Create, edit, copy and proofread resumes
- The development of a cover letter
- Complete online job applications
- Interview information and preparation support
- Assistance with research on potential employers
- Finding and understanding Labour Market information
- Deliver workshops and clinics including the Rent Smart program and I.D. clinics
- Provides computers to qualifying low-income youth, families and eligible charitable and non-profit organizations via the Computer Connects program
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Short Description
Helps older adults and persons with disabilities maintain their independence and quality of life.
Home Help
Client Intervention and Assistance
CareLink Health Transit
Home Help
- a broker service, which matches clients to skilled, self-employed Home Helpers, based on client-identified needs and goals.
- free in-home assessment ensures all client needs are addressed.all assessments are completed by the Home Help Service Coordinator who is a registered healthcare professional.
- affordable rates range from $20-$25 per hour for a variety of services from general housekeeping to personal support and respite.
- nutritionally balanced, home-style meals developed by dietitians.
- lactose free, gluten free, minced, and pureed meals are available by request.
- pricing ranges from $2.75 to $7 for single items; savings bundles available.
- free delivery in Chatham-Kent twice monthly.
Client Intervention and Assistance
- provides short-term social work services that support and empower individuals to live independently, with dignity, in the community.
- possible services include 1:1 supports, personal assessments, service coordination, system navigation, and advocacy.
- client directed, confidential, and delivered at no cost.
CareLink Health Transit
- provides accessible, non-urgent medical transportation services.
- trips range from local to out-of-town and may include medical or therapeutic appointments, social activities and other destinations that support the activities of daily living.
- flat rate fares vary based on single destination and 3 hour service window applies.
- additional destinations can be added at a fee of $5 per destination.
- additional fees will be applied to driver wait times in excess of three hours at $20/hour.
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Religious organization * social and educational programs * assists immigrants and newcomers
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Short Description
Confidential telephone support for people feeling anxious, isolated, lonely, sad, stressed, or need someone to talk to * callers can speak with warm, caring, and trained volunteers and receive supportive and helpful responses * information about community services also provided
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Short Description
Central Intake service offered by Community Support Providers in London and Middlesex. Service includes information about existing community support services and how to register and access these services. CSS Central Intake is able to connect individuals to multiple community support services through a single intake
Meals and Nutrition - Community dining, Meals on Wheels (hot and frozen)
Education and Support - Adult day program, individual and group supports, caregiver supports, education, information and system navigation
Safety and Reassurance - Visiting and telephone reassurance, education and behavioural supports, support on hospital discharge, and personal emergency response systems
Health and Wellness - Social programs, group fitness, self-management, bathing, health education, falls prevention, medication management supports
Support in the Home - Personal supports, housekeeping, in-home meal preparation, respite, and caregiver relief
Transportation - Rides to medical and wellness appointments. Rides for social activities, errands, and shopping may be available in some instances
Intensive Support Programs - Assisted living, adult day programs, overnight and day respite, and supportive housing, senior's wrap-around program
Specialized Services - Supports for people with memory loss/dementia, acquired brain injury, adults with disabilities and their caregivers
Meals and Nutrition - Community dining, Meals on Wheels (hot and frozen)
Education and Support - Adult day program, individual and group supports, caregiver supports, education, information and system navigation
Safety and Reassurance - Visiting and telephone reassurance, education and behavioural supports, support on hospital discharge, and personal emergency response systems
Health and Wellness - Social programs, group fitness, self-management, bathing, health education, falls prevention, medication management supports
Support in the Home - Personal supports, housekeeping, in-home meal preparation, respite, and caregiver relief
Transportation - Rides to medical and wellness appointments. Rides for social activities, errands, and shopping may be available in some instances
Intensive Support Programs - Assisted living, adult day programs, overnight and day respite, and supportive housing, senior's wrap-around program
Specialized Services - Supports for people with memory loss/dementia, acquired brain injury, adults with disabilities and their caregivers
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Short Description
Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives * Information Oxford
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Short Description
Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives
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Short Description
Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives
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Short Description
Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives
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Short Description
Confidential, non-judgmental, telephone and online support for those wanting to quit smoking. Text messaging support also available.
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Telephone and live chat peer counselling and information
- covering issues such as bullying, drugs and alcohol, domestic violence, mental health, suicide and self-harm, relationships, marriage and divorce, sexuality, sexual assault, spirituality and religion
- free-web-theraphy program for Canadian residents
- confidential, anonymous and non-judgmental
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Short Description
Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness and addiction.
Offers a wide range of programs, serving clients aged 12 and up on-site at several locations across York Region and South Simcoe, as well as remotely and in community settings.
Also provides mental health education and training programs to organizations looking to build knowledge, skills and resilience in their teams.
Programs delivered in South Simcoe specifically include:
Offers a wide range of programs, serving clients aged 12 and up on-site at several locations across York Region and South Simcoe, as well as remotely and in community settings.
Also provides mental health education and training programs to organizations looking to build knowledge, skills and resilience in their teams.
Programs delivered in South Simcoe specifically include:
- Assertive Community Treatment Team
- Early Psychosis Intervention
- case management
- court support and diversion
- supportive housing
- youth wellness
- family education and supports
- MOBYSS (mobile youth service including primary care, supportive counselling and peer support).
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Short Description
Multicultural Youth Helpline and Services
- youth and family situation professional assessment
- support plan development
- stay-in-school initiatives
- parent and family support including coaching, health counselling, parental guidance
- referral assistance
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Ontario Health - Cancer Care Ontario - Ontario Renal Network
Public Inquiry Line: 1-855-460-2647 416-971-9800
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Short Description
Renal services information and leadership * manages delivery, standards, and guidelines for renal care services in Ontario * agency of provincial government * educational resources for health providers and patients
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Online information, resources and educational webinars for caregivers supporting family members, friends, and neighbours
SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)
- online caregiver support groups for all ages, including young caregiver online support group for ages 15-25 years
SCALE Program (Supporting Caregiver Awareness Learning and Empowerment)
- information sessions
- online group coaching and one-on-one telephone counselling
- registered caregiver participants connect by phone or online/virtual discussion with an assigned mentor, the Peer Mentors share their experience and knowledge
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Short Description
COVID19 Office closed for in-person service; virtual access available for counselling and support groups, and telephone counselling also available; call, email or visit JACS website for information
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
- annual recovery retreat
- resource centre for addiction education, awareness and recovery
- outreach to schools, camps, youth groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
- Couples in Recovery
- Fostering Wellness
- Guided Meditation
- Here to Help
- Men's Support Group
- Orthodox Women's Support Group
- Rainbow Group
- Time for a Change
- Women's Support Group
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Short Description
COVID19 Free support, including text counselling, information, and referrals, available to anyone in any type of crisis through text or Facebook Messenger
Support and information in any type of crisis by trained volunteers crisis responders
Support and information in any type of crisis by trained volunteers crisis responders
- youth 5-25 years, text CONNECT to 686868, or message through Facebook Messenger
- adults 25 years and older, text WELLNESS to 686868, or message through Facebook Messenger
- available in English and French
- does not provide medical advice
- access text or Messenger also available on website
- individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
- individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
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Short Description
COVID19 Telephone, text, and online counselling and support available, including online resources such as COVID19 information; for telephone counselling in English and French call 1-800-668-6868, also available in Arabic, Dari, Mandarin, Pashto, Russian, and Ukrainian through interpreters
Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
- telephone, text and online (live chat) counselling and emotional support, and information and referral on a wide range of topics; anonymous and confidential
- chat available through cell phone, laptop, tablet, and desktop computer
- 24/7 e-mental health support through Facebook website or Messenger app
- Resources Around Me national searchable online database of community resource listings
Crisis Text Line open to all in crisis, available by texting 686868 (see separate listing)
Peer2Peer, (Peer-to-Peer Community), peertopeer.kidshelpphone.ca
Community support online forum for youth 12-26 years to share experiences, offer inspiration and ask questions; available in English and French; confidential
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Student-Senior Isolation Prevention Partnership - Toronto
Office: No public telephone numberVisit Website
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Short Description
COVID-19 - Telephone support and health information around COVID-19 for isolated seniors, provided by volunteer medical students and health professionals; volunteers do not provide medical advice
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