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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID-19 Important Information: this location has now reopened for in-person service either waiting in line for first come first served, or by the option of filling out a service request for an appointment; see more information here |
A financial assistance program pays monthly benefits to most Canadians age 65 and older regardless of income or assets
- An individual's employment history is not a factor in determining eligibility, nor does the applicant need to be retired.
- OAS pensioners pay federal and provincial income tax.
- must be legal resident of Canada for at least 40 years to receive full pension
Guaranteed Income Supplement (GIS)
- Supplement added monthly to Old Age Security for those with limited or no income
- amount of supplement is adjusted quarterly
- reapply when income taxes are filed (end of April)
- not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada
Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement
- based on combined income of the couple
- allowance is adjusted quarterly
- residence requirements
- proof of age required
- reapply when income taxes are filed (end of April)
Allowance for the Survivor
Monthly allowance for widowed spouses 60-65 years
- Death, Marriage and applicant's Birth Certificate required
- based on limited or no income
- deceased spouse need not have received Old Age Security
- apply when income taxes are filed (end of April)
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Short Description
Monthly retirement pension including:
- survivor benefit (subject to qualifying period)
- benefit for dependent children
- death benefit (lump sum payment to estate, or persons responsible for funeral costs)
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Provides free and confidential services (advice, education and representation) in workplace insurance matters (formerly called workers' compensation) to non-unionized workers and their survivors
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Workplace Safety and Insurance Board, Windsor District Office
1-800-387-0750 Office: 416-344-1000
Visit Website
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Short Description
Independent trust agency that administers compensation and no-fault insurance for Ontario workplaces offers:
WSIB-funded program that provide injured workers free information, advice and education about their WSIB claims.
To find Injured Worker Outreach Services in Ontario Click Here
- For employers: no-fault collective liability insurance and access to industry-specific health and safety information
- For workers: loss of earnings benefits and health care coverage
WSIB-funded program that provide injured workers free information, advice and education about their WSIB claims.
To find Injured Worker Outreach Services in Ontario Click Here
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Short Description
COVID-19 Important Information: this location has now reopened for in-person service either waiting in line for first come first served, or by the option of filling out a service request for an appointment; see more information here |
A financial assistance program pays monthly benefits to most Canadians age 65 and older regardless of income or assets
- An individual's employment history is not a factor in determining eligibility, nor does the applicant need to be retired.
- OAS pensioners pay federal and provincial income tax.
- must be legal resident of Canada for at least 40 years to receive full pension
Guaranteed Income Supplement (GIS)
- Supplement added monthly to Old Age Security for those with limited or no income
- amount of supplement is adjusted quarterly
- reapply when income taxes are filed (end of April)
- not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada
Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement
- based on combined income of the couple
- allowance is adjusted quarterly
- residence requirements
- proof of age required
- reapply when income taxes are filed (end of April)
Allowance for the Survivor
Monthly allowance for widowed spouses 60-65 years
- Death, Marriage and applicant's Birth Certificate required
- based on limited or no income
- deceased spouse need not have received Old Age Security
- apply when income taxes are filed (end of April)
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Short Description
Monthly retirement pension including:
- survivor benefit (subject to qualifying period)
- benefit for dependent children
- death benefit (lump sum payment to estate, or persons responsible for funeral costs)
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Short Description
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:
- Employment Insurance
- Social Insurance Numbers
- Canada Pension Plan
- Old Age Security
- Apprenticeship Incentive Grant
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Short Description
COVID-19 - The office is now open to the public on a part-time, appointments-only basis. Clients must call first to make an appointment. We also continue to assist clients by working remotely.
Provides referrals, legal advice, legal representation, Tenant Duty Counsel services, public legal education and community outreach.
Areas of law include:
Part-time satellite offices (by appointment only):
Wallaceburg Community Resource Centre
939 Dufferin Ave, Wallaceburg
Blenheim Municipal Building
35 Talbot St, Blenheim
Tilbury Information and Help Centre
20 Queen St N, Tilbury
Provides referrals, legal advice, legal representation, Tenant Duty Counsel services, public legal education and community outreach.
Areas of law include:
- Tenant rights
- Ontario Works, Ontario Disability Support Program, Employment Insurance, Canada Pension Plan and CPP Disability
- Disability issues
- Employment law including the Employment Standards Act, Human Rights in the Workplace and Sexual Harassment in the Workplace
- Wills and powers of attorney
Part-time satellite offices (by appointment only):
Wallaceburg Community Resource Centre
939 Dufferin Ave, Wallaceburg
Blenheim Municipal Building
35 Talbot St, Blenheim
Tilbury Information and Help Centre
20 Queen St N, Tilbury
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Federal Government Services, St Thomas
1-800-622-6232 (1-800 O-Canada)Canada Pension Plan: 1-800-277-9914
Employment Insurance: 1-800-206-7218
Visit Website
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Short Description
Access to Government of Canada services, benefits and documentation
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment; wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment; wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
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Short Description
Workplace safety education and training system * promotes the prevention of work-related injuries and illnesses * provides wage loss benefits, medical coverage and help getting back to work
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Short Description
Administers the province's workers compensation system for employers and workers * provides disability benefits for injured workers and survivor benefits for work-related deaths and assisting in early and safe return to work
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Short Description
Promotes workplace health and safety * administers Ontario's no-fault workplace insurance for employers and their workers
Insurance - Administers the province's workers compensation system for employers and workers * provides disability benefits for injured workers and survivor benefits for work-related deaths and assisting in early and safe return to work
Workplace Compensation - Workplace safety education and training system * promotes the prevention of work-related injuries and illnesses * provides wage loss benefits, medical coverage and help getting back to work
Insurance - Administers the province's workers compensation system for employers and workers * provides disability benefits for injured workers and survivor benefits for work-related deaths and assisting in early and safe return to work
Workplace Compensation - Workplace safety education and training system * promotes the prevention of work-related injuries and illnesses * provides wage loss benefits, medical coverage and help getting back to work
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Federal Government Services, London
1-800-622-6232 (1-800-OCanada)Canada Pension Plan: 1-800-277-9914
Employment Insurance: 1-800-206-7218
Visit Website
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Short Description
Access to Government of Canada services, benefits and documentation
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment, wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment, wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
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Short Description
Non-profit, volunteer-led organization supporting workers injured on
the job, and their friends and family * assistance with Workplace Safety
and Insurance Board claims * educational and social activities *
referral to other community services
the job, and their friends and family * assistance with Workplace Safety
and Insurance Board claims * educational and social activities *
referral to other community services
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Short Description
COVID-19 Normal business hours have resumed with Covid protocols in place - walk in services offered when capacity allows.
Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones
Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others.
Student/youth employment services available -- see separate entry.
Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones
Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others.
Student/youth employment services available -- see separate entry.
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Short Description
Arm's length agency of the Ontario Ministry of Labour, Training, and Skills Development. Works to educate, advices, and represent non-union workers who have been injured at work or who have been threatened or punished for following health and safety laws.
Services include:
Services include:
- summary advice and representation through all stages of the Workplace Safety and Insurance Board (WSIB) claims process or the Workplace Safety and Insurance Appeals Tribunal (WSIAT)
- information on the polices and procedures of the WSIB and WSIAT
- advice and representation through the stages of an application and hearing of an application and hearing before the Ontario Labour Relations Board
- self-help information for workers to handle their own claims or applications where appropriate
- referrals to other organizations
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Short Description
COVID-19 -- offices are open but call ahead to ensure someone is available to assist you; call 1-800-387-0750 Mon-Fri 8:30 am-4:30 pm or use online services at wsib.ca/en/onlineservices
For Frequently Asked Questions about WSIB claims during COVID-19 CLICK HERE
For more information on WSIB's response to COVID-19 CLICK HERE
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Promotes workplace health and safety
For Frequently Asked Questions about WSIB claims during COVID-19 CLICK HERE
For more information on WSIB's response to COVID-19 CLICK HERE
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Promotes workplace health and safety
- administers no-fault workplace insurance for employers and their workers
- disability benefits for workers who are injured on the job or contract an occupational disease, or who have sustained sudden, traumatic mental stress or chronic stress injury that is the result of a work-related stressor (conditions apply, call for details)
- facilitates return to work
- administers survivor benefits for spouse, child or other dependant of a worker who died as the result of workplace injury or disease
- financial incentives for safe employers
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COVID19 -- staff working remotely, providing representation and legal advice services via phone and email
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Community legal clinic
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Community legal clinic
- representation through all levels of Workplace Safety and Insurance Board
- case consultation and training for other agencies
- funded by Legal Aid Ontario
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Short Description
Monthly retirement pension, beginning as early as 60 years or as late as 70 years
Disability benefits -- for contributors under 65 years
Program of Employment and Social Development Canada, delivered by Service Canada
Retirement Hub - information and resources on pensions and retirement planning
- full pension if started at 65 years
- reduced pension if started before 65 years
- increased pension if started after 65 years
Disability benefits -- for contributors under 65 years
- allowance for dependent children
- children's benefit for dependent children of deceased contributor
- death benefit (lump sum payment to estate, or persons responsible for funeral costs)
- pension credits earned by either spouse may be divided equally (credit splitting) on termination of marriage or common law partnership
Program of Employment and Social Development Canada, delivered by Service Canada
Retirement Hub - information and resources on pensions and retirement planning
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Short Description
Old Age Security (OAS)
Allowance -- Monthly benefit for low income spouses (60-64 years) of GIS recipients; based on combined income of the couple
Allowance for the Survivor -- Monthly benefit for low income widowed spouses 60-64 years
Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Old Age Security decisions, see separate entry
Programs of Employment and Social Development Canada, delivered by Service Canada
Guaranteed Annual Income System (GAINS), 1-866-668-8297 -- monthly supplement to low income Ontario seniors receiving OAS and GIS
Retirement Hub - information and resource on pension and retirement planning
- Monthly pension to legal residents of Canada 65 years and older
- full pension to those who have lived in Canada for at least 40 years after turning 18
- partial pension may be available
Allowance -- Monthly benefit for low income spouses (60-64 years) of GIS recipients; based on combined income of the couple
Allowance for the Survivor -- Monthly benefit for low income widowed spouses 60-64 years
Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Old Age Security decisions, see separate entry
Programs of Employment and Social Development Canada, delivered by Service Canada
Guaranteed Annual Income System (GAINS), 1-866-668-8297 -- monthly supplement to low income Ontario seniors receiving OAS and GIS
- program of the Ontario Ministry of Finance
Retirement Hub - information and resource on pension and retirement planning
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Short Description
Community legal clinic
- assistance and representation in all matters under jurisdiction of Workplace Safety and Insurance Board
- support groups
- workshops and seminars
- funded by Legal Aid Ontario
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Old Age Security Programs, Ottawa - No Physical Address
Office: 1-800-277-9914 Office: 1-800-277-9915
Visit Website
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Short Description
Old Age Security (OAS)
Monthly pension to persons 65 or over regardless of income or assets
Supplement added monthly to Old Age Security for those with limited or no income
Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement
Monthly allowance for widowed spouses 60-65 years
Programs of Human Resources and Social Development Canada, delivered by Service Canada)
Click here for the Benefits Payment Calendar
Monthly pension to persons 65 or over regardless of income or assets
- must be legal resident of Canada for at least 40 years to receive full pension
- also full pension for persons who were 25 years or older as of July 1, 1977, and who resided in or had a visa to enter Canada that was valid on that date, or who had resided legally in Canada prior to that date and after reaching age 18, and who resided in Canada immediately before approval of the application
Supplement added monthly to Old Age Security for those with limited or no income
- amount of supplement is adjusted quarterly
- reapply when income taxes are filed (end of April)
- not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada
Monthly allowance for spouses 60-64 years of Old Age Security pensioners receiving Guaranteed Income Supplement
- based on combined income of the couple
- allowance is adjusted quarterly
- residence requirements
- proof of age required
- reapply when income taxes are filed (end of April)
Monthly allowance for widowed spouses 60-65 years
- death, marriage and applicant's birth certificate required
- based on limited or no income
- deceased spouse need not have received Old Age Security
- apply when income taxes are filed (end of April)
Programs of Human Resources and Social Development Canada, delivered by Service Canada)
Click here for the Benefits Payment Calendar
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