Searching for Interpretation / Translation

Programs and Services

• Information and referral for housing, employment, government services and legal/human rights
• assistance filling out government forms
• supportive counseling, problem solving
• settlement and orientation for immigrants and refugees
• translation and interpretation
• employment Including: supported job search, job matching and placement, job retention services
• business development advisory
• language and skills development
• youth programs
• free childcare services for clients while in class or receiving services

Access to:

• Resource area
• tools and information
• Job searching
• Resume/Cover letter assistance
• Computer access, newspaper, phone/fax and job postings
• Placements, supports and incentives Second Career and Apprenticeship application & registration and Interview preparation, mentoring and coaching.
• Self-service information and resources

Employers:

• can receive assistance with identifying their human resource skill requirements;
• matching of position/workplace needs to participants' skills, capabilities, interests and experience
• support for developing on-the-job training plans and monitoring of placements to support success and retention.

Professional interpretation and translation services

• Services are available in over 70 languages
• Click here for more details about translation assignments and interpreter services

Interpretation for service providers working with victims of domestic violence, sexual violence and human trafficking

COVID-19 Service Delivery Update: Hearing Aid Clinic is open by appointment only. We continue to offer our other services virtually.

Specialists provide advice and communication solutions to help open the lines of communication and help break down barriers. Services include the following:

• Interpreting services
• Captioning services
• Communication devices

Non-profit agency providing rehabilitation services for the blind, visually impaired and deaf-blind individuals


Services include:

• Camps
• vision rehabilitation and technical aids
• rehabilitation teaching
• assistance with reading
• Independent living
• Low vision Services
• referrals for service animals
• Independent travel
• Orientation and Mobility
• Early intervention services
• Deafblind services
• Library services
• elearning
• Virtual programs including career support, tech training, youth groups, cooking classes, book clubs

Professional interpretation and translation services

• Services are available in over 70 languages
• Click here for more details about translation assignments and interpreter services

Interpretation for service providers working with victims of domestic violence, sexual violence and human trafficking

Settlement, system navigation and community orientation for refugee claimants.

• assistance with refugee claim process, CBSA, IRCC
• connection to community services and supports like Legal Aid, Social Assistance and Housing
• referrals to experienced refugee claimant lawyers
• transitional housing
• help with translation and interpretation
• orientation to Canadian life
• connection to established Canadians who can help individual or family settle
• help finding permanent housing, furnishings, dishes, and other household items
• assistance locating volunteer and employment opportunities
• operates as an emergency shelter for anyone when space permits

Volunteer opportunities available both at Matthew House, and by friending Refugee Claimants and helping them settle in community. See website for more information.

Orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community

Orientation Services
Provides settlement assistance to New Canadians in need of housing, translation, employment, immigration services and more

• Referrals to language training, employment services and other community services
• information workshops and other topics provided regularly
• referral to job search and employment counseling
• assistance to access a range of settlement services

Welcoming Communities
Cultural competency training for employers and other interested groups, and Citizenship Training Classes.

Language Instruction for Newcomers to Canada (LINC)
Provides language training at no cost to eligible adult learners

• tutoring services available
• child care and transportation available if eligible
• provides language certificate to qualified individuals eligible to apply for Canadian citizenship

Provides official translations of documents and oral interpretation services in over 60 languages * regular and certified translators and interpreters available * oral interpreters are trained in community and medical interpretation

Provides trained interpreters and translators to community agencies, government, professionals, and businesses * language testing * health settlement navigation

Interpretation Service - Trained interpreters for health, legal, education, government and social service providers and professionals to communicate effectively with clients and patients * services can be delivered on-site or remotely

Translation Service - Translation of printed documents

Training Program - Recruits and trains professional community interpreters * trains service providers to work more effectively with interpreters

Emergency After-Hour Interpretation Service - Interpreters are available after regular office hours * requests are made by calling the office

Multicultural Health Settlement Navigation - first language navigators available to all community partners to support newcomer clients navigate health services community

COVID19 -- full-time in-person services have resumed, Mon-Fri 9 am-5 pm; call 416-533-8545 or email info@spanishservices.org; appointments only - no walk-ins


Settlement Program

• information, counselling and referral
• assistance with completing government and social services application forms
• ESL classes
• commissioner of oaths
• interpretation and translation services
• monthly settlement workshops

Violence Against Women (VAW) Program

• individual crisis counselling and group counselling by telephone or in person
• support groups for isolated women and their children
• information and orientation about legal rights
• assistance leaving the abusive home, finding transitional housing and applying for social assistance

Volunteer Program

Volunteer opportunities with ESL classes, food security assistance and interpretation and translation assistance

Seniors Program

• art-based workshops
• informational workshops

Legal Clinic, see separate record

HIV and AIDS Prevention Services, see separate record

Limited in-person appointments available in Keele and Finch offices; services also continue to be offered via telephone, email or online
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Settlement Services

• immigration counselling
• assistance with sponsorship applications
• escort, translation and interpretation, legal referral

Newcomer Skills at Work

• employment mentoring, training in leadership and civic engagement

Community Mental Health Program

• individual counselling, parenting support group, group workshops

Services for Refugees

• mental health counselling or group workshops
• individual counselling on post-traumatic stress disorder (PTSD), grieving and the refugee process, stress management, anxiety or depression, family intervention
• peer support and social engagement through workshops on life skills, emotional intelligence or parenting skills
• sponsorships -- counsellors support people sponsoring refugees under the Group of 5 category and, post-arrival assist with settlement counselling, action plans and form-filling
• volunteer interpreters available

Services may be provided at other locations

Provides programs and services to Lao communities across Ontario

Services

• information and referral including employment
• settlement and counselling
• translation and interpretation
• documentation and form filling
• social and cultural events
• community radio program, sports activities
• advocacy, community development and volunteer recruitment
• annual music and cultural festival

COVID19 -- Offices closed until further notice

• hearing aid clinics open by appointment only
• core services offered virtually continuing to provide emergency support services
• Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
• Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca

Multiservice agency for adults who are Deaf, Deafened, or hard of hearing

• audiology and speech-language pathology
• communication devices
• hearing aid services and hearing tests
• support for coping with hearing loss
• American Sign Language (ASL) classes for individuals and businesses

CHS Interpreting Services -- professional ASL interpreters for medical, legal, business, employment, social and government services

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students

Also site for head office

COVID19 -- Service available; check Facebook page for updates

• association of ASL-English Interpreters, Deaf Interpreters, LSQ-French Interpreters
• professional development and networking opportunities
• acts as advisor to service providers, public education and advocacy
• for listing of of OASLI interpreters, go to Canadian Association of Sign Language Interpreters (CASLI) website, go to Advanced Search and select OASLI, click www.casli.ca/directory

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities

Telephone support line and document translation service; information on consular, travel, and financial assistance

Interpreters, including interpreters for women who are victims of domestic violence and sexual violence, as well as those who have been sexually exploited through human trafficking

• certified translations
• interpreter training
• language testing
• language consulting
• social enterprise

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

Accredited and certified by the Canada Translation Bureau, Public Works, Immigration and Refugee Board, and other agencies of the Government of Canada in a variety of specialties including:

• certified Spanish translations, interpretation, and transcriptions
• remote telephone interpreting
• simultaneous and consecutive interpreting in conference or court
• translation of technical web sites, magazines, books and catalogues
• translation of documents required for immigration to Canada such as, driver's license, birth certificates, criminal reference checks, marriage certificates etc.
• FOR TRANSLATION SERVICES leave a detailed message of the services needed, including attached copies of the files requiring certified/regular translations
• FOR INTERPRETING SERVICES leave a detailed description of service required, dates, time and place, conditions required, the subject and related information of the interpreting

Member of the Simcoe County Local Immigration Partnership Council (SCLIP); a community partnership focused on the development of settlement strategies for newcomers while promoting positive relationships, opportunity, and use of local resources effectively

Referrals and appointments, basic counselling and medical interpretation for Mushkegowuk Cree patients

• Geaganano Residence located at 176 Johnson St, Kingston: Provides accommodation for eligible Cree patients and their families.

Provides interpretation and translation services to the non-English/non-French speaking community

• facilitates equitable access to health, social, legal, education, and other community services
• interpretation services to and from 60+ languages (in person/by phone)
• translation services to and from 45+ languages
• provides CILISAT testing and online training for cultural interpretation, medical knowledge and terminology

Call to inquire about languages available, capacities change on a regular basis