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• Assessment of income and expenses
• Money management advice
• Credit Counselling
• Budgeting assistance
• Debt management program
• Advocacy
• Public education, in-house or out in the community

• Assessment of income and expenses
• Money management advice
• Credit Counselling
• Budgeting assistance
• Debt management program
• Advocacy
• Public education, in-house or out in the community

• Assessment of income and expenses
• Money management advice
• Credit Counselling
• Budgeting assistance
• Debt management program
• Advocacy
• Public education, in-house or out in the community

• safeguards Canada's food supply and its plant and animal resource base enforces standards established by Health Canada
• verifies industry compliance with federal laws, including registration and inspection of abattoirs and food processing plants
• inspects and assesses imports of animals, animal products, aquatic animals (includes finfish, molluscs and crustaceans) and their products, plants, plant products and soil
• monitors humane transportation and slaughter of livestock
• enforces fair packaging and labelling laws
• coordinates food recalls
• certifies food, plant and animal exports
• regulates products derived through bio-technology

• yard maintenance
• snow removal
• illegal dumping
• trees
• business and establishment licensing
• signs
• property standards including zoning and fencing
• special noise, heat, and public nuisance by-laws

• Attend a police stations and speak to the on-duty Staff Sergeant or request a standard Public Complaint form.
• Submit a written complaint by mail to Hamilton Police Service, 155 King William St., Box 1060 LCD 1, Hamilton ON L8N 4C1.
• Submit online through the Office of the Independent Police Review Director at www.oiprd.on.ca

Advocates provide services that are free, confidential, follow the patient's requests, and are independent from the hospital, and help patients who have concerns about their care, treatment, or quality of life.

Patients in a facility with an advocate can request help with:

• navigating the hospital system
• resolving concerns and negotiating with hospital staff
• referrals to outside community agencies and resources, if necessary
• making informed decisions
• maintaining responsibility for their wellness and recovery
• being involved in all decisions which affect their care, life and treatment

The role of the Landlord and Tenant Board (LTB) is to:

• resolve disputes between landlords and tenants through mediation or adjudication
• resolve eviction applications from co-ops
• provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)

The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.

Sets and enforces the licensing, educational and ethical standards of the profession, in the public interest

• any immigration consultant who provides Canadian immigration and citizenship services, whether domestically or abroad, must be licensed by the College

There are two types of complaints:

• against the policies of, or services provided by, the Halton Regional Police Service
• against the conduct of a Halton Regional Police Service officer

Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.

Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.

Suspected food-borne illnesses, complaints of unsafe food handling practices and food recalls are investigated by Public Health Inspectors

• conducts surveillance and inspections of food premises that sell or serve food to the public to ensure regulatory standards are being met
• responds to reports of food-borne illnesses or outbreaks, unsafe food handling practices, food recalls, adulteration and consumer complaints
• liaises with special event coordinators and food vendors to ensure adherence to safe food handling practices at special events within Halton
• provides information, support, and food handler training and certification for businesses and the public on how to handle food safely
• discloses food safety inspection results by posting results at the food premises and online

Food premises such as restaurants, take outs, day care centres and institutions are inspected regularly

Website contains information regarding:

• About Food Safety
• Dinewise
• Food Safety Offences Report
• Food Safety General Public Information
• Food Safety Inspections
• Food-borne Illness
• Raw Milk

There are two types of complaints:

• against the policies of, or services provided by, the Halton Regional Police Service
• against the conduct of a Halton Regional Police Service officer

Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.

Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.

• answer concerns regarding the care at Oakville Trafalgar Memorial Hospital (OTMH), Milton District Hospital (MDH) or Georgetown Hospital (GH)
• the service is available to all inpatients, outpatients, clinic patients, Emergency patients and the community
• Patient Relations Advisor is available and will listen to patients and family members and offer recommendations about the steps which can be taken in resolving their concerns * facilitate effective communication between the patient and their health care team

There are two types of complaints:

• against the policies of, or services provided by, the Halton Regional Police Service
• against the conduct of a Halton Regional Police Service officer

Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.

Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.

• online child care finder includes licensing reports
• assesses licensed programs in accordance with the Child Care and Early Years Act
• investigation of complaints
• information and assistance for those with intent to provide licensed child care

• building permits
• inspections and zoning
• emergency and disaster preparedness
• environmental protection
• garbage/recycling collection and complaints, including reports of illegal dumping
• human rights
• housing standards and complaints (apartments and rooming houses)
• marriage licenses and wedding chambers
• noise complaints
• pest control
• property taxes
• road maintenance and traffic information
• water and sewers
• for more information CLICK HERE