Searching for Crisis Lines For Abused People

Provides shelter and services for women and children experiencing abuse. Services include:

• 24-hour support line (call or text - 905-356-5800)
• Counselling and emotional support for women and children/youth who are being or who have been abused
• Development of safety plans
• Transitional and housing support
• Public education programs
• Referrals

Family Court Support Worker Program -- information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate

Services are available on an in-shelter or office visit basis.

Provides support, individual and group counselling to women, men, victims/survivors of human trafficking and others who have experienced rape, sexual assault, incest and childhood sexual abuse * 24 hour crisis support line - offering support/information for recent or past rape, sexual assault and abuse

Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln

Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings

Volunteer Program: Contact office for more information

Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence

Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions

Workshops available for professionals who come into contact with survivors of sexual assault and/or their families

Member agency of Support Services Network for Male Survivors in Ontario (west region)

Network made up of volunteers from many community groups that work toward the prevention of elder abuse

Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse

Education and Awareness - trained presenters provide workshops to community groups

• sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused

24 hour confidential crisis line offering support for individuals experiencing domestic violence. Can offer emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.

Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:

• issues of neglect
• financial abuse
• physical and/or psychological mistreatment

To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.

HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.

A regional enforcement unit, supervised by a Detective Sergeant, divided into three teams of specially trained investigators, two drug teams and one human trafficking team, who investigate all major drug and Human Trafficking matters in the Region of Halton

• teams work in conjunction with all three districts in the Halton Region

The unit is responsible for:

• human trafficking investigations (both domestic and international - including but not limited to the sex trade, forced labour or domestic servitude)
• prostitution investigation (including street prostitution, escort services and disorderly houses - common bawdy houses)
• adult entertainment premises investigations (including commercial massage parlours)
• gaming-related investigations
• liquor licence premises investigations

Human trafficking is the exploitation, manipulation or control of a person by violence, or threats of violence, to provide a sexual service or forced labour.

To provide confidential information or tips related to human trafficking contact:

• HRPS Drug and Human Trafficking Unit, 905-825-4747 ext 5331 or email HTVICE@haltonpolice.ca

For more information about the Halton Regional Police Service Drug and Human Trafficking Unit, contact:

• 905-825-4747 ext. 5331, or email Drugs@haltonpolice.ca

An early intervention program that provides group supports for children who have witnessed woman abuse, by offering opportunities to share their feelings regarding the abuse and violence they have witnessed, in a creative and supportive environment.

Youth Lodge (Tsi Tionkwatention A'no:wara Rason:ne, a Mohawk word meaning My Home On Turtle Island)

• a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
  
• provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
  
• residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming

Ratiweintehta's (They are Learning) Alternative Learning Classroom located at the Youth Lodge

• clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
  
• educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits

Indigenous Child Welfare Prevention program offering individual, couple, family and group counselling, as well as a variety of social, recreational and leisure programs and seasonal special events.

Service Coordination:

• client intake interviews
  
• information gathering
  
• coordinating and monitoring service plans
  
• coordinating services for clients
  
• client advocacy
  
• referrals

Band Representative:

• attending and participating in court proceedings involving Children's Aid Societies
  
• consultations and consent to adoptions
  
• outreach and repatriation service
  
• receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies

Family Support Unit:

• individual counselling
  
• family counselling
  
• group counselling
  
• life skills counselling
  
• community parenting programs
  
• community education workshops as requested

Clinical Services Unit:

• assessment and service planning in relation to treatment goals
  
• individual counselling
  
• family/sibling counselling
  
• couple counselling
  
• facilitating therapeutic groups (such as social skills, anger management)
  
• presentations on psychosocial or mental health issues
  
• referrals to external agencies
  
• liaison with schools and other service providers
  
• Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues

Behaviour Consultant Services:

• a short term service option through the Clinical Services Unit

Primary Prevention Services:

• workshops for the community (such as stress management)
  
• special events for the community (such as community awareness agency events)
  
• community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
  
• Resource Development Services has a library and free computer access for community use
  
• volunteer recruitment training and support

0-6 Early Intervention Intensive Services:

• enhance parental and family functioning
  
• strengthen family support
  
• build on existing skills
  
• decrease risks of developmental delays
  
• prevent family breakdowns
  
• support other community services in helping young children and their families
  
• support well-being throughout the community

Mobile Crisis Services:

• 24 hours a day, 7 days a week
  
• provides immediate crisis response services to children and families in their school, home or community

Childrens Mental Health:

• provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
  
• to assess and develop individual service plans
  
• assist in development and delivery of programs and services to the broader community

Housing program is for individuals who choose to live independently and violence-free. It offers services for maintenance, revitalization and enhancement for single-parent families in safe, temporary housing

Shelter program provides stabilization through a safe, homelike atmosphere for individuals and their children who are seeking safety from abuse and violence. Program provides in-house individual and group counselling

Provides services to individuals who are being abused, are abusive and/or at risk for abuse.

Outreach Services available:

• Intake - the first person a client will speak to, whether by the Crisis Line or walk-in. The Intake Worker will complete the Intake package with the client to determine the appropriate programs and services
• Transitional Support Services - provides supportive, individual long and short-term transitional planning, safety planning, advocacy and referral services to individuals who are seeking violence-free lives and a holistic well-being

Ganohkwasra provides services to individuals who are being abused, are abusive and/or at risk for abuse. Community Counselling offering the following services:

• Women's Program: Women's individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
  
• Child & Youth Program: Children's individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
  
• Youth Lodge: 6-bed co-ed residence for youth ages 12-18 experiencing serious difficulties in their lives
  
• Men's Program: Support and counselling available for men who have been abused or are abusive
  
• Emergency Shelter: 24-hour safe shelter for abused individuals and their children; provides in-house individual and group counselling
  
• Next Step Housing: Individuals and their children who require housing on reserve may stay up to 2 years Individual and group counselling supports are available
  
• Community Education: Available to present information to the community regarding the dynamics of abuse and its effects on individuals, families, and communities

COVID19 24/7 Crisis Line Support Program, Central Intake Line, Emergency Shelter Program, and Community Support and Outreach Program continue without disruption, as well as all support and counselling programs and services; enhanced screening in place using Ontario Ministry of Health Assessment Tool, PPE, and antigen test

• community and client meetings available by phone or online
• sexual violence counselling available by phone or online
• online Anti-Black Racism Sexual Violence Support Group
• 24/7 Crisis Line Support Program 905-403-0864, 905-676-8515, or 1-855-676-8515
• Central Intake Line 905-676-0257 or 1-800-676-0257 for Transitional Housing supports available 9 am-4:30 pm
• for donations, contact Julie Shultz, Development Manager, julie@embrave.ca
• visit website for updates and service information

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24-hour Crisis Line Support Line Program
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake

Central Intake Line for Transitional Housing Supports in Peel Region
First point of contact for transitional housing support program and community outreach services

• one-to-one support
• risk assessment and safety planning
• emotional support
• legal support (criminal, family, immigration)
• housing supports
• information and referrals
• problem-solving, advocacy
• shelter access

Emergency Shelter Program
24/7 intake for individuals and there dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence

• capacity 54
• stay up to 4 months
• service provided regardless of geographical location
• referrals to alternative shelters as required based on safety or capacity issues

Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)

• pressuring/convincing
• sexual assault
• childhood sexual abuse
• sexual harassment
• online sexual violence

Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support

Emergency shelter, capacity 32

• counselling and referrals
• advocacy and follow up
• court and immigration escort
• children's program and counselling
• legal and housing assistance

Transitional Housing and Outreach Support Program (TH&O)
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau

COVID19 Call crisis line 416-724-1316 for intake, assessment and COVID19 procedures

Emergency short term shelter, capacity 35

• crisis intervention and counselling
• information and referral
• advocacy, awareness and education
• supportive groups for women and children
• children's programs
• average stay 6-8 weeks
• public education

Crisis intervention and culturally sensitive counselling, support and referral * support for families and friends of survivors * support groups * information on alternatives to legal justice system * court support, accompaniment and advocacy program * research, public education, workshops * comprehensive volunteer training * all services confidential * trans-positive environment

Information and referral to community support services to meet long term needs including crisis and follow-up services



Member agency of Support Services Network for Male Survivors in Ontario

Francophone helpline for women

• crisis intervention
• support and referral to community agencies
• confidential calls

24-hour telephone crisis and support line, includes emotional support, safety planning and information and referrals; live chat includes confidential and anonymous online counselling

Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women

• liaison with diverse communities
• confidential and anonymous

Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511

COVID19 Telephone support line 1-833-900-1010 and online chat available 24 hours a day, 7 days a week; for local services, visit website for Referral Directory; in an emergency call 911

Confidential, victim-centered phone line and online chat connecting victims and survivors with social services, local emergency services including law enforcement, and transition and long-term supports/services (also receives tips from the public)

Referral directory

• online directory of services
• online library of resources

COVID19 Emergency shelter and crisis line open; other programs offered online or by telephone, call for details

Shelter (capacity 30) includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program; 24 hour crisis line

COVID19 Emergency shelter open, new referrals accepted if space permits; other services offered remotely where possible, call for details

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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support

• capacity 33

Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes

Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills

VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities

• music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
• in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes), and Man Up (mentorship)

COVID19 Emergency shelter and crisis line open; shelter accepts new clients with referral from Assaulted Women's Helpline, call 416-863-0511

Emergency shelter, capacity 25

• counselling
• ​crisis intervention by telephone
• child care program
• referrals and advocacy