Searching for Crisis Lines

Provides shelter and services for women and children experiencing abuse. Services include:

• 24-hour support line (call or text - 905-356-5800)
• Counselling and emotional support for women and children/youth who are being or who have been abused
• Development of safety plans
• Transitional and housing support
• Public education programs
• Referrals

Family Court Support Worker Program -- information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate

Services are available on an in-shelter or office visit basis.

Provides a free, confidential, 24-hour distress line.

• uses trained volunteers
• assist callers to solve their own problems
• information and referrals
• intervene in life-threatening situations
• extensive pre-service training programs for distress line
• suicide prevention and intervention workshops
• communication skills training

ONTX provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone. Text 258258 or visit website to connect by instant message.

COVID-19: Continuing to use methods other than face to face sessions to provide mental health services to children, youth and their families. Crisis and Support Line remains open 24/7.

A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.

Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.

Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.

Provides support, individual and group counselling to women, men, victims/survivors of human trafficking and others who have experienced rape, sexual assault, incest and childhood sexual abuse * 24 hour crisis support line - offering support/information for recent or past rape, sexual assault and abuse

Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln

Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings

Volunteer Program: Contact office for more information

Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence

Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions

Workshops available for professionals who come into contact with survivors of sexual assault and/or their families

Member agency of Support Services Network for Male Survivors in Ontario (west region)

Network made up of volunteers from many community groups that work toward the prevention of elder abuse

Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse

Education and Awareness - trained presenters provide workshops to community groups

• sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused

Regular group meetings of a fellowship of men and women who share their experience, strength, and hope with each other that they may solve their common problem and help others to recover from alcoholism.

The regular meeting list is available online.

Confidential telephone support and crisis intervention. Provides referrals to local community supports and inpatient programs including the Good Shepherd Barrett Centre for Crisis Support.

Provides a range of free mental health services for children and youth from birth to 17, as well as their families

• Crisis Line provides immediate support for children and youth, their parents/caregivers, and community members

Programs and services include:

• Aberdeen House: co-ed live-in treatment program for youth ages 12 to 15
• Access and System Navigation: one point of access for those who require information or services from a community-based mental health agency in Halton
• Autism and Behavioural Services: delivered by therapists with experience providing Applied Behaviour Analysis (ABA) services to children and youth
• Coordinated Service Planning: supports families who are involved with multiple services
• Danielle's Place: offers groups that promote body confidence for female-identifying and non-binary youth ages 8 to 16 (and their siblings)
• EarlyON Child and Family Centres: programs encourage children's social, emotional and developmental milestones and opportunities for growth
• Nelson Youth Centres: group treatment and counselling for children in grades 1 to 8
• Queer@ROCK: prevention-based programming and supports for 2SLGBTQIA+ children, youth, and families
• ROCK Hubs: integrated virtual and in-person services and supports, increased access to mental health, and early intervention and prevention services
• Virtual Walk-in Clinic: provides quick access to a single-session therapeutic conversation that focuses on immediate issues

Other ROCK offices in Halton include: Acton, Georgetown, Milton and Oakville

A free and confidential hotline that people with addictions can call to hear messages to help with cravings for alcohol, drugs, or gambling.

The Salvation Army Crisis / Hope Line providing telephone and intervention to individuals experiencing crisis.

Peer-run and peer-driven remote safe consumption line

• provides support to clients and mitigate risk of overdose fatalities
• provides stigma-free space
• dispatches emergency resources where required
• provides links to additional care, services and resources as required

Volunteer opportunities are available

24 hour confidential crisis line offering support for individuals experiencing domestic violence. Can offer emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.

Provides anonymous and confidential crisis support, counseling, safety planning, information, and referrals for women that have experienced abuse or violence.

Provides non-medical residential withdrawal management, 24-hour telephone crisis support, early treatment groups, a taking steps group, day and residential treatment, and aftercare for women with substance use issues. Part of the Shelter Health Network, Womankind Addiction Service was created in the amalgamation of Hamilton Women's Detox Centre and Mary Ellis House.

Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:

• issues of neglect
• financial abuse
• physical and/or psychological mistreatment

To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.

HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.

A regional enforcement unit, supervised by a Detective Sergeant, divided into three teams of specially trained investigators, two drug teams and one human trafficking team, who investigate all major drug and Human Trafficking matters in the Region of Halton

• teams work in conjunction with all three districts in the Halton Region

The unit is responsible for:

• human trafficking investigations (both domestic and international - including but not limited to the sex trade, forced labour or domestic servitude)
• prostitution investigation (including street prostitution, escort services and disorderly houses - common bawdy houses)
• adult entertainment premises investigations (including commercial massage parlours)
• gaming-related investigations
• liquor licence premises investigations

Human trafficking is the exploitation, manipulation or control of a person by violence, or threats of violence, to provide a sexual service or forced labour.

To provide confidential information or tips related to human trafficking contact:

• HRPS Drug and Human Trafficking Unit, 905-825-4747 ext 5331 or email HTVICE@haltonpolice.ca

For more information about the Halton Regional Police Service Drug and Human Trafficking Unit, contact:

• 905-825-4747 ext. 5331, or email Drugs@haltonpolice.ca

An early intervention program that provides group supports for children who have witnessed woman abuse, by offering opportunities to share their feelings regarding the abuse and violence they have witnessed, in a creative and supportive environment.

Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis.

Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.

If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone's physical safety.

A free anonymous phone service that people who use drugs can call if they are located within Ontario. The operator will stay on the phone with the caller while drugs are used, in the event that the operator receives no response after administration of narcotics the operator will call 911 and alert them to a possible
overdose at the location provided by the caller. Can also provide referrals to harm reduction products or assistance with home detoxing.

Provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

• mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
• help is available Monday to Sunday, 24 hours a day
• not an emergency response unit
• if your situation is a life-threatening emergency, call 9-1-1
• COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service

Youth Lodge (Tsi Tionkwatention A'no:wara Rason:ne, a Mohawk word meaning My Home On Turtle Island)

• a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
  
• provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
  
• residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming

Ratiweintehta's (They are Learning) Alternative Learning Classroom located at the Youth Lodge

• clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
  
• educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits

Direct and indirect services for children and youth experiencing mental health and addiction related difficulties

Children's Mental Health workers provide:

• initial response to individuals and families in crisis
• immediate support, rapid stabilization and relief of symptoms to support early identification and intervention
• follow-up support
• development of safety and crisis plans
• assess need for emergency medical and psychiatric services
• assist in the development, delivery and evaluation of community information and support sessions and workshops

Indigenous Child Welfare Prevention program offering individual, couple, family and group counselling, as well as a variety of social, recreational and leisure programs and seasonal special events.

Service Coordination:

• client intake interviews
  
• information gathering
  
• coordinating and monitoring service plans
  
• coordinating services for clients
  
• client advocacy
  
• referrals

Band Representative:

• attending and participating in court proceedings involving Children's Aid Societies
  
• consultations and consent to adoptions
  
• outreach and repatriation service
  
• receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies

Family Support Unit:

• individual counselling
  
• family counselling
  
• group counselling
  
• life skills counselling
  
• community parenting programs
  
• community education workshops as requested

Clinical Services Unit:

• assessment and service planning in relation to treatment goals
  
• individual counselling
  
• family/sibling counselling
  
• couple counselling
  
• facilitating therapeutic groups (such as social skills, anger management)
  
• presentations on psychosocial or mental health issues
  
• referrals to external agencies
  
• liaison with schools and other service providers
  
• Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues

Behaviour Consultant Services:

• a short term service option through the Clinical Services Unit

Primary Prevention Services:

• workshops for the community (such as stress management)
  
• special events for the community (such as community awareness agency events)
  
• community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
  
• Resource Development Services has a library and free computer access for community use
  
• volunteer recruitment training and support

0-6 Early Intervention Intensive Services:

• enhance parental and family functioning
  
• strengthen family support
  
• build on existing skills
  
• decrease risks of developmental delays
  
• prevent family breakdowns
  
• support other community services in helping young children and their families
  
• support well-being throughout the community

Mobile Crisis Services:

• 24 hours a day, 7 days a week
  
• provides immediate crisis response services to children and families in their school, home or community

Childrens Mental Health:

• provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
  
• to assess and develop individual service plans
  
• assist in development and delivery of programs and services to the broader community

Housing program is for individuals who choose to live independently and violence-free. It offers services for maintenance, revitalization and enhancement for single-parent families in safe, temporary housing

Shelter program provides stabilization through a safe, homelike atmosphere for individuals and their children who are seeking safety from abuse and violence. Program provides in-house individual and group counselling