Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Office: 905-734-1141
Crisis : 1-877-336-2433 (1-877-FEMAIDE)
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Children's Mental Health Program:
A wide variety of services are available to assist children, youth and families coping with mild to moderate mental health issues. Individualized assessment, counselling, case management and follow-up services are available to French-speaking children who have been exposed both directly and indirectly to some form of trauma such as violence, abuse, intimidation, war or torture.
The Service Coordination Program provides assistance to children and youth who require specialized mental health services that are currently not available in French. Services in this program may include: accompaniments and interpretation services, assisting English-speaking mental health professionals in the development of case plans for French-speaking clients, carrying out client assessments, counselling/treatment and case management services as agreed upon and in collaboration with the English-speaking service provider.
Adult Counselling Services:
Counselling services for those facing issues such as depression, bereavement, relationship difficulties with children etc.
Provides counselling and transitional support services for individuals identifying as women and for women who have been or are currently victims of abuse and/or sexual abuse. Also offering services for men who have been victims of abuse and/or sexual abuse during their childhood. Practical assistance such as accompaniments to lawyers' appointments, referrals to shelters or other housing options and safety planning are available. Off site services may be available to abusive partners through the Partner Abuse Response (PAR) program.
The CSC also partners with a 24 hour French Language Crisis line for victims of woman abuse Femaide 1-877-336-2433 1-877-FEMAIDE.
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
- Adoption Services
- Foster Care Services
- Family Counselling Centre
- Child Care Programs
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
- Adoption Services
- Foster Care Services
- Family Counselling Centre
- Child Care Programs
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
Sexualized Treatment Out-Patient Program (STOP): A mental health treatment based program for children/youth over the age of twelve who are exhibiting sexual behaviour problems or have been charged with a sexual offence.
In a separate treatment program, STOP also treats children and youth who have been victims of sexual assault/abuse.
High Risk Suicidal and High Risk of Violence: A program for youth that have been identified as being at an elevated risk to harm themselves or others. Often these youth are identified and referred to Pathstone by community partners including police, schools, hospitals, or child welfare. These youth are provided intensive individualized service designed to reduce the imminent risk they pose to themselves or others. Once risk has been reduced the youth is referred to a more appropriate and less intense service or program.
A multi-service regional agency offering programs and services to support children, youth, families and adults. Mandated by the Child and Family Services Act to respond to any concerns regarding the possible abuse or neglect of children through investigation, protection, prevention and treatment programs for children and their families
Provide a variety of community programs such as:
- Adoption Services
- Foster Care Services
- Family Counselling Centre
- Child Care Programs
A safe place to help, heal and end child abuse for children and youth throughout Niagara who have experienced alleged physical abuse, sexual abuse, become the targets of internet luring, or were the unwilling witness of violence. The environment is child-focused and private, providing a safe and non-threatening space for children/youth to disclose their abuse experiences to specially trained teams from the Niagara Regional Police Service and Family and Children's Services Niagara who respectively, investigate to determine criminal charges and protection needs. These professionals conduct joint, forensic interviews that provide recorded evidence to take forward through the justice system. Mental health professionals from Family Counseling Centre Niagara provide much needed follow-up support at no cost and without a wait list. The existence of the Kristen French CACN minimizes the number of times children must tell their story, reducing the trauma of disclosure and ensures a coordinated, cost-effective delivery of service to Niagara's children, youth and their supportive family members. Opened in 2008, Kristen French CACN is a registered charity that serves Niagara's 12 municipalities, helping children and families cope with the life altering impacts of child abuse. |
French Language services: 1-855-550-3571
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If you suspect a child is in need of protection or is being neglected or abused call.
- You do not have to be certain that abuse or neglect has occurred in order to report it.
- You can report anonymously.
- You are protected from liability resulting from any report made in good faith and on the basis of reasonable grounds.
- The duty to report applies to all children ages 0-15.
- You are encouraged to report any known or suspected child abuse or neglect for youth aged 16 and 17.
Crisis: If you are in immediate danger call 9-1-1 Mon-Sun 24 hours: Halton Women's Place Burlington 905-332-7892 ; Halton Women's Place Milton 905-878-8555 ; Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
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The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
* identify and remediate the traumatic impact of interpersonal abuse
* provide support, education and intervention to all non-offending family members or caregivers impacted by their child's trauma
* for sexually abused and/or abusive children, adolescents and their families
* family and individual assessment, treatment and long term support
* group therapy for female and male victims, non-offending mothers, juvenile sex offenders and offending parents
* self help component for the offending adolescent and a comprehensive family assessment
* also offers Training and Consultation programs
* Trauma Assessments: determines the effects of interpersonal abuse, most effective treatment approach
* Trauma Treatment: following assessment, a client may enter into a recommended combination of individual and family therapy
* Sexualized Behaviour Assessments/Treatment for children under 12 years that are involved in inappropriate sexual behaviours
* Risk Assessments/Treatment for sexually offending youths between the ages of 12-18 years, to understand the circumstances leading to the sexual offending behaviour(s), risks, strengths and treatment needs
* Sibling Incest Assessments/Treatment for families where sibling-on-sibling sexual abuse has occurred including a trauma assessment for the victimized child, a risk assessment
Mon-Sun 24 hours 905-333-4441
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Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a North Halton Office in Milton
Services offered for:
- addictions
- eating disorders
- trauma resolution
- post-traumatic stress disorder
- people who grew up in troubled families
- assessing childhood trauma
- therapy
- education
- workshops are offered on many topics (on hold due to COVID)
- treatment of food addiction
- contact person for AA (12-step program) and Over-eaters Anonymous
Adult children of alcoholics and other dysfunctional families - contact and networking services offered as there are presently no local group meetings
- confidential mutual support group provides aid and support for adult children living or have lived with a problem drinker, or other dysfunctional families
- provides mutual understanding, discussion, and emotional support
Registered with the College of Registered Psychotherapists of Ontario
Non-emergency 905-825-4747 ext 8970
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Responsible for investigating all reported cases of sexual assault as well as child abuse cases where the following has occurred:
- there is serious injury inflicted on a child
- the child has previously been a victim of abuse that has been investigated by police or the Halton Children's Aid Society
- the suspect under investigation has been previously investigated for abuse
CASA investigators are specially trained in:
- major case management
- search warrants
- interviewing
- sexual assault investigations
- offences against children
The CASA Unit maintains close working relationships with a number of community-based agencies, including:
- continuing to operate during COVID
- comprehensive care that includes crisis support, health and forensic services
- follow up and counselling services will also continue to be provided
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Assessment and treatment for those who have been recently sexually assaulted, those who have been recently assaulted by a partner or children who have been abused
Chantel's Place
- one-to-one care in a safe, private, secure unit
- assessment, documentation of injuries
- treatment
- safety planning, emotional support
- information concerning medical, legal and counseling options
- follow-up medical care
- free counselling for people who have been referred through the medical services
- counselling at Mississauga Hospital site
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Support, resources, and community for survivors of childhood sexual abuse, including information and referrals, support groups and presentations
Child Abuse Investigation and Support Site
Child-friendly interview room for child welfare personnel and Toronto Police investigators
Child, Youth and Parents
Advice and support for children and youth 6-18 years, who have or are experiencing child abuse or neglect, and their parents/caregivers
- recognizing signs of abuse
- disclosure
- where to get help
- how to stay safe
- bullying
- healthy relationships
Gatehouse Adult Support Network
Peer led group support for adult survivors of childhood abuse, including men's support group for adult survivors of child sexual abuse
Visual Art Therapy
Programs in partnership with Full Circle Therapy Centre; visit website for registration details
Youth In Transition Worker assist in long/short term plans and decision making with regards to:
- housing
- education
- health
- mental health
- legal
- employment
- life skills
- personal goals & well being
Outreach Services available:
- Intake - the first person a client will speak to, whether by the Crisis Line or walk-in. The Intake Worker will complete the Intake package with the client to determine the appropriate programs and services
- Transitional Support Services - provides supportive, individual long and short-term transitional planning, safety planning, advocacy and referral services to individuals who are seeking violence-free lives and a holistic well-being
- Women's Program: Women's individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
- Child & Youth Program: Children's individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
- Youth Lodge: 6-bed co-ed residence for youth ages 12-18 experiencing serious difficulties in their lives
- Men's Program: Support and counselling available for men who have been abused or are abusive
- Emergency Shelter: 24-hour safe shelter for abused individuals and their children; provides in-house individual and group counselling
- Next Step Housing: Individuals and their children who require housing on reserve may stay up to 2 years Individual and group counselling supports are available
- Community Education: Available to present information to the community regarding the dynamics of abuse and its effects on individuals, families, and communities
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- services provided by phone, online or in-person; walk-ins welcome
- group sessions offered in-person and online
- LINC classes offered in-person and online
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Settlement Services -- needs assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications, including citizenship applications
- connection with community and volunteer opportunities
- seasonal income tax clinic
- monthly Service Canada clinics OAS, GIS, CPP, CPP disability and survival benefits
- weekly English conversation circle
Financial Literacy Services-- Newcomers are assisted to build skills and tools they need to take control of their financial lives. Through weekly guided sessions newcomers understand financial literacy concepts in addition to the connection between income and careers, and how student loans work.
Refugee Settlement Services -- a full range of settlement services tailored to the needs of newcomers in Arabic, Dari, Farsi, and Ukrainian languages.
Women's Wellness Services- wellness support services available in women-only setting to support newcomer women in enhancing their wellness literacy. Women participate in weekly wellness-related sessions to overcome their day-to-day challenges through guided wellness-focused activities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse; individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
Newcomer Mental Health Program -- culturally appropriate counselling support for newcomer individuals, couples and families
- Crisis Intervention Services - additional support for clients who encounter problems and crisis adjusting to life in Canada
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
- help protect children from abuse and neglect by caregivers
- support families through early intervention
- Indigenous teams available
Toll Free: 1-866-658-9022
Toll Free: 1-800-532-9135
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- MissingKids.ca -- online resource centre includes database of missing children in Canada * support to families in finding their missing child * educational and prevention materials
- Commit to Kids, www.commit2kids.ca -- assists child-serving organizations in creating a safe environment * sexual abuse prevention
- Cybertip!ca, www.cybertip.ca -- tipline for reporting online sexual exploitation of children * Self/Peer Exploitation Guides -- resource guides for schools and families * information for supporting youth when a sexual image or video has been created and shared with peers, reducing negative impact, and guidance to limit circulation
- Don't Get Sextorted, DontGetSextorted.ca -- online resource for youth includes tips on safely responding to coercive behaviours * lesson for educator
- Kids in the Know, www.kidsintheknow.ca -- interactive personal safety education program for children, works to reduce risk of sexual exploitation
- NeedHelpNow.ca -- online information and resources for youth 13-17 years affected by self/peer exploitation incidents including sexting * practical steps to regain control of situation such as step-by-step information for contacting websites/online services to request image/video removal and sample complaints * guidance on safe adult involvement, self-care and recognizing when situation has gone too far
- Protect Kids Online, ProtectKidsOnline.ca -- online comprehensive safety information for educators and parents on phone and online technologies
- Family Violence Services, Mothers In Mind in-person services on hold until further notice -- phone contact available to clients
- call 416-603-1827 for details on available services, or visit CDI website for general information
Multiservice agency providing early intervention, family violence, child development services, licensed child care centres
Early Intervention -- mental health services for children with social, emotional or behavioural problems
- child and family programs, including family, parent and community counselling
- Intensive Community and Home Services
- child care consultation services and intensive resource support
- school based programs
- SNAP (Stop Now and Plan) intervention and treatment program for children 6-11 years -- see separate entry
- individual and group counselling
- on-site counselling for women and children living in shelters
- school liaison program for children in shelters
- treatment services for children and youth who have been sexually abused
- training and support to professionals providing this treatment
Integra Program -- clinical services for children 8-18 years with diagnosed learning disabilities and mental health issues -- see separate entry
Child and Adolescent Services for Abuse and Trauma (CASAT) -- for children and youth 4-18 years, and their families, affected by sexual abuse or other interpersonal traumas, such as physical or emotional abuse, or exposure to domestic violence
- includes counselling and mental health consultation
- Understanding Child Sexual Abuse -- guide for parents and caregivers, available online, in English, Mandarin, Punjabi, Spanish
Pediatric acute care hospital
- dental clinic, physician referral required
- emergency department, see separate entry
- classroom for children with epilepsy in elementary school struggling with school or who learn differently from peers
- psychiatry
- for children who need medical care not available in their own country
- Herbie Fund -- provides financial support for children from around the world requiring treatment not available in their own countries to receive surgical care at SickKids in Toronto
- assessment of child abuse and neglect
- care and support for children and teenagers who may have been mistreated
- referrals for parents/guardians
- consultation for medical professionals and community workers regarding child abuse and neglect
- health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
- coordinated approach to care
SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries