Searching for Immigration / Sponsorship
Located near Welland
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card and Interim Federal Health Program, immigration interviews, and citizenship.
Refugee claims can be made at this office during designated hours. Application form available from website must be completed.
Permanent Resident (PR) Card are mailed, in some cases may be asked to pick up a card at a local office.
To report suspected citizenship fraud, call or email Citizenship-fraud-tips@cic.gc.ca.
Services include:
- Training for community groups, service providers, and legal workers
- Public legal education that is culturally sensitive and delivered with accessibility in mind
- Legal support and services for disadvantaged queer clients
Processes refugee claimants, clients finalized for permanent residence, permanent residence cards, and citizenship tests, interviews and ceremonies. In-person help by appointment only. Once application has been received, IRCC will contact you to schedule an appointment if deemed necessary by the processing office.
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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The program offers assistance in accessing a wide range of settlement services including:
- orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- needs assessments along with information and referral to community services
- short term adjustment counselling
- assistance with education, health care, housing
- assistance with citizenship applications and citizenship test preparation
- job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement
- interpretation and translation
- cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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The program offers assistance in accessing a wide range of settlement services including:
- orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- needs assessments along with information and referral to community services
- short term adjustment counselling
- assistance with education, health care, housing
- assistance with citizenship applications and citizenship test preparation
- job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement
- interpretation and translation
- cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
The program offers assistance in accessing a wide range of settlement services including:
- orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- needs assessments along with information and referral to community services
- short term adjustment counselling
- assistance with education, health care, housing
- assistance with citizenship applications and citizenship test preparation
- job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement
- interpretation and translation
- cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures
Visit Website
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card
Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care
- information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre
Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca
Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060
Refugee claims -- forms available on website and may be submitted online
For any application, appointments may be offered at
- 325 Milner Ave, Suite 200, Scarborough,
- 3085 Glen Erin Drive, Mississauga, or at
- 5343 Dundas St W, Ste 105, Etobicoke
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program including support groups and health education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- day or evening classes
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects
Visit Website
- services provided by phone, online or in-person; walk-ins welcome
- group sessions offered in-person and online
- LINC classes offered in-person and online
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Settlement Services -- needs assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications, including citizenship applications
- connection with community and volunteer opportunities
- seasonal income tax clinic
- monthly Service Canada clinics OAS, GIS, CPP, CPP disability and survival benefits
- weekly English conversation circle
Financial Literacy Services-- Newcomers are assisted to build skills and tools they need to take control of their financial lives. Through weekly guided sessions newcomers understand financial literacy concepts in addition to the connection between income and careers, and how student loans work.
Refugee Settlement Services -- a full range of settlement services tailored to the needs of newcomers in Arabic, Dari, Farsi, and Ukrainian languages.
Women's Wellness Services- wellness support services available in women-only setting to support newcomer women in enhancing their wellness literacy. Women participate in weekly wellness-related sessions to overcome their day-to-day challenges through guided wellness-focused activities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse; individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
Newcomer Mental Health Program -- culturally appropriate counselling support for newcomer individuals, couples and families
- Crisis Intervention Services - additional support for clients who encounter problems and crisis adjusting to life in Canada
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
Visit Website
- orientation and information workshops
- translation and interpretation services
- housing
- referrals regarding government services, including social assistance
- assistance in filing forms for social insurance numbers, driver's licensing, child tax benefit
- referral assistance in accessing health services and related referrals
- assistance in completing Citizenship and Immigration forms, sponsorship applications
- referral to lawyers, legal aid, doctors
- basic language skills in English upon assessment by Achēv -- see separate entry
- offers morning and evening classes
- bus fare for eligible attendees
- employment sector specific information sessions
- referral to Para-professional counseling services to individuals, families and youth
- referral to Youth at risk para-professional counseling
- English language classes referrals
- accessing education, whether grade schools or higher education
- supply chain management
Office: 905-949-0049 ext 1266
Visit Website
- information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
- Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
- resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
- settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications
For information on the Accelerating Career Advancement Program for internationally trained individuals CLICK HERE
Services provided at itinerant sites in partner agencies and libraries across Peel Region
HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction
- community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
- community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
- volunteer opportunities
Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients
- practical assistance
- home and hospital visits
- treatment, support groups
- housing and employment support
- youth program
Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals
- orientation
- information and referrals to community services
- assistance in accessing services
- assistance in finding a doctor and living with treatment
- assistance with immigration system
- form and documentation completion
- housing and employment help
- interpretation and translation
- social opportunities and networking
Member agency of Toronto Drop-in Network (TDIN)
Office: 416-954-1000
Visit Website
Refugee Protection Division: panel determines refugee claims, for more detailed information, click irb.gc.ca/en/applying-refugee-protection/Pages/index.aspx
- appeals of negative decisions may be heard at Refugee Appeal Board or other bodies, for more information, click irb.gc.ca/en/filing-refugee-appeal/Pages/index.aspx
Detention Reviews and Admissibility Hearings: detention reviews and admissibility hearings conducted for persons believed to be inadmissible or removable from Canada; located at 385 Rexdale Blvd, 1-833-222-0408; for more information, click irb.gc.ca/en/detention-hearings/Pages/index.aspx
- legal, crisis intervention and emotional support
- weekly support group
- Network of Iranian Queer HIV/AIDS Program, info@niqha.net -- education and support to people with HIV/AIDS and other STIs (sexually transmitted infections)
- SHER Fund, Safe House and Emergency Relief for LGBT refugees residing in Turkey to pay living expenses
- Parents and Friends of Lesbians and Gays of Iran Program -- support to parents and families of LGBT individuals
- information and referral
- newsletter, magazine
- assistance identifying nature of legal issue, advice and assistance on steps to take
- help drafting basic legal document for use in Canadian justice system
- where appropriate, referrals to pro bono and other lawyers for ongoing services
- referrals to support services
Settlement and ESL: 416-807-1983
Spiritual Support: 416-682-2510
Visit Website
Citizenship, Immigration and Refugee Services
- assistance with applications for citizenship, passports and protected person travel documents
- help with spouse, common-law partner and child sponsorship applications
- refugee system navigation and related procedures such as work/study permits, permanent resident applications as protected person/Convention refugee
- assistance with applications to become permanent resident based on Humanitarian and Compassionate (H&C) grounds
- help with permanent resident card and other Canadian identification forms
- assistance with study permit renewal and work permit applications for international students; information about pathway to become permanent residents
- help for migrant workers such as work permit assistance for vulnerable people
Community Resources
- assessment, information and referral to food programs, clothing and furniture banks, employment centres, schools and education resources, health centres
- assistance with applications for government programs such as Ontario Works, Employment Insurance, Legal Aid, transitional and subsidized housing
- provided through chaplain - referral and resources for religious communities, one-on-one spiritual counselling, and for ceremonies such as weddings, funerals and blessings
Afghan Women's Support Program -- provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
Office: 416-363-1066
Visit Website
Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects
- National Trauma Informed Care Program
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Represents refugee claimants at hearings before the Immigration and Refugee Board, and on applications to the Federal Court
- claimants must obtain Legal Aid certificate
- lawyer and paralegal assigned to each case
Also represents immigration detainees at Toronto West Detention Centre, Immigration and Refugee Board of Canada Immigration Holding Centre, Vanier Centre for Women (Milton), Maplehurst Correctional Complex (Milton) and Central East Correctional Centre (Lindsay) at detention reviews on a duty counsel basis, detainees must be financially eligible for legal aid but need not obtain a certificate
- provides summary legal advice in income maintenance (CPP, OAS, EI, GAINS) workers rights, tenant rights, immigration, social assistance (OW, ODSP), tenant issues, general administration (notary, commissioner for taking oaths)
- may provide representation
- summary advice/referral in domestic violence cases
- community organizing
- community education
- law reform
- referrals
- funded by Legal Aid Ontario
- orientation to life in Ontario; information on immigration issues
- accessing government resources including social assistance, income security, child tax benefits
- assistance with search for housing and social housing
- emotional support
LINC (Language Instruction for Newcomers to Canada): provides basic English skills in English, upon assessment by YMCA of Greater Toronto --see separate entry
Language Instruction Giving Hope to Trauma Survivors (LIGHTS) Program: alternative language program that provides functional English as a second or additional language (ESL/EAL) instruction to vulnerable newcomers who experience emotional, cognitive, or academic barriers to learning in traditional English classes
Visit Website
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card
Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care
- information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre
Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca
Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060
Refugee claims -- forms available on website and may be submitted online
For any application, appointments may be offered at
- 325 Milner Ave, Suite 200, Scarborough,
- 3085 Glen Erin Drive, Mississauga, or at
- 5343 Dundas St W, Ste 105, Etobicoke
- capacity 20
- information and referral (legal aid, immigration, social assistance)
- settlement services, reception
- Christian environment
Transitional housing for residents ready to move into the community
- capacity 20
- shared kitchen and bathrooms
- various locations in North York and East York
Non-residents immigration consultation and referral
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP)
- employment support services
- one-to-one settlement counselling and referrals
- newcomer mental health program -- supportive counselling, referrals, group sessions based on coping strategies, skill building and self help
- form filling including applications for asylum
- orientation sessions
- culturally sensitive services for the Roma community
- programs focused on Syrian or Arabic-speaking refugees include settlement assistance, mentorship, help with job search
- newcomer outreach at libraries and other community spacies
- workshops, one-to-one settlement services, community referrals
- outreach program based in elementary and secondary schools from mid-August to end of June, and social service agencies from July to mid-August
- individualized action plan, settlement information and referral, group activities
- career mentorship
- citizenship education circles
- Settlement Online Connects - English conversation circles and Computer Basics Training for Newcomers to Canada
- Canada Connect -- newcomers paired with Canadian mentor for English conversation, navigating Canadian culture and expanding network
- Newcomers Explore and Appreciate Toronto (NEAT) -- newcomers gain Canadian volunteer experience in event planning, social media marketing and project management; participate in guided walks/outdoor activities including Wintegration - special winter outdoor activities
- Newcomers Speak Up for Success -- 10 week public speaking program for newcomers; held online during COVID
- Interview Squad -- program led by human resource professionals to prepare newcomers for job search, especially interviews
- Artegration -- cultural experiences and/or volunteering for newcomers available through community partners such as Luminato Festival, Soulpepper Theatre, Aga Khan Museum, Arts in the Park, Koeffler Centre for the Arts
- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity - training for a Cybersecurity Fundamentals Certificate
- training, mentoring, networking, and help with resumes and interview preparation
- for newcomers and internationally trained professionals
- personalized job search plan, labour market information, resume preparation, networking, interview preparation
Bike Host
- matches volunteer mentors with newcomers to encourage cycling
- Fun and safe Bike to School
- programming for persons 55 years or older from low income, newcomer or racialized communities
- recreational activities and wellness workshops, settlement, information & referral, English classes
- Global Roots Garden - intergenerational program, see separate listing