Searching for In-person Crisis Services
Located near Welland
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
- Canadian Tire Jumpstart Program
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Provides 24 hour emergency medical care and crisis intervention to all individuals (male and female) who have been sexually assaulted or victims of domestic violence within the last 12 days. Services are provided through a specialized team sensitive to the needs of survivors. Options of care include emotional support, prophylactic treatment of sexually transmitted diseases, HIV post exposure prophylaxis, pregnancy prevention, and the collection of forensic evidence to assist in the legal process. Victims of domestic violence have options of medical treatment, documentation of injuries, safety planning and police involvement.
For emergency treatment, go to any emergency department in the Niagara Region. The Sexual Assault/Domestic Violence Treatment Program nurse will be paged.
Counselling Program: Offers short-term trauma counselling to recent victims (within 2 years of the assault/abuse) of sexual violence or intimate partner violence to individuals 16 years of age and older. A social worker is available to answer questions and/or determine eligibility for counselling services every Wednesday morning between 9 am-12 noon. Call for information.
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
Office: 905-984-8684
StreetWorks Outreach Van: 905-328-6715
Visit Website
Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
- education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
- referral to qualified medical, dental, mental health and legal services
- crisis intervention
- support groups
- friendly visiting
- counselling services
- community outreach
- caregiver support
- supportive housing
- 24 hr, case management, 'to-your-door' home supports for community residents
- immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
- StreetWorks-needle exchange
- Safe Injection Site
- Naloxone training
- volunteer groups providing fundraising events
- Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
A regional resource that works with individuals who frequent the Emergency Department for mental health or addiction issues or experience opioid dependency issues on a short term basis. Ensures linkage and connection to primary health care, and ongoing mental health and social services. The USAT team provides support through various points of service (e.g. NHS, WMS, Seque Clinics, and New Port Treatment Centre) as well as home visits. A collaborative initiative of Quest Community Health Centre, Niagara Health System (NHS), Canadian Mental Health Association (CMHA) of Niagara and Community Addictions Services of Niagara (CASON). |
- service coordination
- crisis intervention
- advocacy on behalf of the client
- referrals
- peer counseling
- one to one activities
Both clients and participants are invited to join in workshops, presentations, healing circles, talking circles, tradition based activities and recreational activities that are offered by the program.
Supports such as one to one and group counselling, crisis intervention and art therapy are available. The program also provides referrals and advocacy as well as family support.
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
- no direct reimbursement to victims for support listed above
- financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims
Funded by the United Way of Halton & Hamilton.
Crisis: If you are in immediate danger call 9-1-1 Mon-Sun 24 hours: Halton Women's Place Burlington 905-332-7892 ; Halton Women's Place Milton 905-878-8555 ; Sexual Assault & Violence Intervention Services (SAVIS) 905-875-1555
Visit Website
The regional sexual assault and domestic violence care centre of Halton
- team is made up of Registered Nurses (RN), Sexual Assault Nurse Examiners (SANEs) and physicians who provide care on an emergency basis
- RN's work with paediatricians when caring for children
- a registered social worker is also available
- offers choice of care
- services can be provided with or without police involvement
Services include:
- acute care for an assault has occurred within the last 12 days including crisis intervention and emotional support, documentation of assault and injuries, safety planning, and referrals to community agencies for further support
- non-acute care for an assault has occurred more than 12 days ago
- follow-up care
- sexual assault
- domestic abuse
Visit Website
Burlington, ON, L7S 1C5 (58km)
Provides a Full-Continuum Model of Care, planned and designed according to needs of the patients
- provides early detection and early intervention
- removes barriers and the unnecessary challenges for patients and families trying to navigate a complex system
Adult Mental Health Programs & Services:
- General Psychiatrist Consultation Clinic
- Short-term treatment
- Intensive Case Management
- Medication Clinic
Youth & Adolescent Mental Health Programs & Services
- Child & Adolescent Psychiatric (CAP) Program
- Youth Early Intervention (YEI) Program
Innovative Programs and Services
- Prioritizing Health Through Acute Stabilization and Translation (PHAST)
- Program of Assertive Community Treatment (PACT)
Burlington, ON, L7S 0A2 (58km)
A community outreach program, serving residents of Halton
- also known as Hospital without Walls, the program is organized as a mobile interdisciplinary team that provides round-the-clock clinical treatment, rehabilitative, and support services to individuals with a severe and persistent mental illness, in their homes
Services provided by PACT include:
- comprehensive case management with a rehabilitation focus
- crisis assessment and intervention
- symptom assessment and management
- administration and monitoring of medication
- activities of daily living
- social and leisure skills development
- supportive counselling
- education
- consultation
- support to caregivers
A housing program supporting individuals experiencing episodic or chronic homelessness in acquiring and maintaining safe, affordable, and stable housing in Hamilton. Offers intensive case management, referrals, supports, and help obtaining government assistance.
Similar programs are offered in Halton and Brantford.
Office: Home and Community Care Support Services Burlington Office 905-639-5228
Crisis: COAST Halton 1-877-825-9011 * for emergencies call 911
Visit Website
Provides support to clients and families living in the community or retirement homes
* provides a holistic assessment of the person and their responsive behaviours, focusing attention on discovering the causes and
the care approach that addresses the reason for the behaviour
* develops a care plan collaboratively outlining strategies for care partners to manage the responsive behaviours
* connects older adults and their care partners with community supports and needed services
* supports clients and caregivers through education and advocacy
Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.
If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone's physical safety.
- mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- help is available Monday to Sunday, 24 hours a day
- not an emergency response unit
- if your situation is a life-threatening emergency, call 9-1-1
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
905-338-4123
Crisis: 1-877-825-9011 (Halton Crisis Outreach and Support Team, COAST)
Visit Website
Provides a comprehensive range of outpatient services to children, youth, adults, and seniors * services include psychiatric consultation and assessment, treatment, community outreach, day programming, bridging support, and community education workshops * referrals are screened and processed by one-Link
Outpatient services for adults:
- Community Support Team (provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community)
- Community Treatment Order (CTO) (allows individuals with severe and persistent mental illness to receive treatment, support and supervision in their own community)
- Concurrent Disorders Program (offers help to individuals who have a concurrent addiction and mental health issue)
- Community Outreach and Support Team (COAST) 1-877-825-9011
- Older Adult Mental Health Clinic (provides assessment, consultation, treatment and follow-up services to older persons with mental health issues, including behavioural and psychological complications associated with neurodegenerative diseases)
- Halton Geriatric Mental Health Outreach Program 905-681-8233
- Mental Health Day Program (six week intensive group program * focused on crisis management, symptom stabilization, education, group and individual counselling and the coordination of resources for follow-up after discharge)
- Medication Clinic (provides long-term medication management for adults diagnosed with serious and persistent psychiatric illnesses)
- Medication Review Clinic (provides short-term psychiatric assessment, treatment initiation and stabilization to individuals who are followed by family physicians in Halton)
- Outpatient Psychotherapy Services (individual and group therapy for individuals experiencing depression and anxiety disorders)
- Phoenix Program, Early Intervention Service for Psychosis (clinical partnership between Joseph Brant Hospital, Halton Healthcare, North Halton Mental Health Clinic, Halton ADAPT and the Schizophrenia Society of Ontario that provides comprehensive clinical services for individuals in their first episode of psychosis)
Outpatient services for children and adolescents
- Child and Adolescent Psychiatric Inpatient Service (CAPIS) Day Hospital (provides assessment, stabilization, and treatment for children and youth, up to the age of 17 years, experiencing acute mental health symptoms)
- Child and Adolescent Clinic (outpatient services offering specialized programming for transitional aged youth, attention deficit disorders, and anxiety)
- Eating Disorders Clinic (provides multidisciplinary consultations, assessment and short-term treatment to meet the needs of adults, children, youth and their family members)
- Navigator Service (provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services)
- Phoenix Program, Early Intervention Service for Psychosis 905-845-2571 ext 4800
- Recovery Through Education for Adolescents and Children in Halton (REACH) (provides intensive mental health treatment and education services in a local community high school to prevent hospitalization or to support students as they transition from the inpatient unit into a community setting)
Services and Programs:
- Child and Adolescent Services
Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region
Crisis Intervention
- Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
- when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
- sudden death
- homicide and suicide
- assault, including sexual assault
- domestic violence
- elder abuse
- robberies
- motor vehicle collisions
Victim Quick Response Program
- provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime
- for more information, visit OAK0194
Mobile Tracking System
- a GPS tracking device that acts as a personal alarm for individuals identified as at risk of further violence
- places a priority on victims safety and promotes an improved response to victims
Project Lifesaver
- a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals
- for more information, visit OAK9152
Vulnerable Person Registry
- this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation
- for more information, visit OAK0076
A Victim Services Unit office is located in each of the Service's four divisions:
- continuing to operate during COVID
- comprehensive care that includes crisis support, health and forensic services
- follow up and counselling services will also continue to be provided
--------------------------------------------------
Assessment and treatment for those who have been recently sexually assaulted, those who have been recently assaulted by a partner or children who have been abused
Chantel's Place
- one-to-one care in a safe, private, secure unit
- assessment, documentation of injuries
- treatment
- safety planning, emotional support
- information concerning medical, legal and counseling options
- follow-up medical care
- free counselling for people who have been referred through the medical services
- counselling at Mississauga Hospital site
Children's Mental Health workers provide:
- initial response to individuals and families in crisis
- immediate support, rapid stabilization and relief of symptoms to support early identification and intervention
- follow-up support
- development of safety and crisis plans
- assess need for emergency medical and psychiatric services
- assist in the development, delivery and evaluation of community information and support sessions and workshops
Service Coordination:
- client intake interviews
- information gathering
- coordinating and monitoring service plans
- coordinating services for clients
- client advocacy
- referrals
Band Representative:
- attending and participating in court proceedings involving Children's Aid Societies
- consultations and consent to adoptions
- outreach and repatriation service
- receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies
Family Support Unit:
- individual counselling
- family counselling
- group counselling
- life skills counselling
- community parenting programs
- community education workshops as requested
Clinical Services Unit:
- assessment and service planning in relation to treatment goals
- individual counselling
- family/sibling counselling
- couple counselling
- facilitating therapeutic groups (such as social skills, anger management)
- presentations on psychosocial or mental health issues
- referrals to external agencies
- liaison with schools and other service providers
- Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues
Behaviour Consultant Services:
- a short term service option through the Clinical Services Unit
Primary Prevention Services:
- workshops for the community (such as stress management)
- special events for the community (such as community awareness agency events)
- community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
- Resource Development Services has a library and free computer access for community use
- volunteer recruitment training and support
0-6 Early Intervention Intensive Services:
- enhance parental and family functioning
- strengthen family support
- build on existing skills
- decrease risks of developmental delays
- prevent family breakdowns
- support other community services in helping young children and their families
- support well-being throughout the community
Mobile Crisis Services:
- 24 hours a day, 7 days a week
- provides immediate crisis response services to children and families in their school, home or community
Childrens Mental Health:
- provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
- to assess and develop individual service plans
- assist in development and delivery of programs and services to the broader community