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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID-19: Building is closed to the public but service is still accessible by phone.
Confidential health information relating to public health issues including
Confidential health information relating to public health issues including
- Beach safety
- Dental health
- Outreach nursing
- Pregnancy and parenting
- Tobacco hotline
- Vaccines
- Vectorborne Diseases (West Nile Virus & Lyme Disease)
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Tobacco Hotline
1-888-505-6074 ext 7393Office: 905-688-8248 ext 7393
Canadian Cancer Society Smokers Helpline: 1-877-513-5333
Visit Website
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Enforces the smoking by-laws and Smoke Free Ontario Act within the Niagara Region. Available to report offences. The hotline also is a service to smokers who want information or who want to quit. Information can also be obtained on second hand smoke issues and the law.
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Non-profit and charitable counselling, support and referral service for women-identified individuals experiencing addiction or affected by the addiction of another.
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
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Short Description
Out-patient assessment and counselling services specific to problem gamblers. Service is flexible and confidential and is available at various locations throughout the Niagara Region. Counselling for family members/significant others is also available.
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Short Description
Non-profit and charitable counselling, support and referral service for women-identified individuals experiencing addiction or affected by the addiction of another.
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
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Short Description
Provides primary healthcare to the residents of Niagara Falls along with health promotion programs and community development services. Registered patients have access to family physicians, nurse practitioners, registered nurses, a dietitian and social workers. There is also a Health Promotion team that provides community programs and outreach support. Open to the community. NOT A WALK-IN CLINIC.
Services include:
Services include:
- Primary Health Care Services
- Dental Services
- Counselling
- Dietitian
- Health Promotion Programming (Free, available to everyone)
- Outreach support (for clients)
- COPD Care
- Birth Certificate Clinic - Friday afternoons
- Smoking cessation support for clients
- LGBTQ2+ support and groups
- Occupational Therapy
- Kinesiologist
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Short Description
A free and confidential harm reduction program that offers sterile injection and disposal supplies to people who inject drugs.
The following services are available:
The following services are available:
- needles and syringes in various sizes
- sharps containers
- ties, filters, alcohol swabs, sterile spoons
- condoms, lubricant, dental dams
- information on safer sex, safer injection
- non-judgemental supportive counselling and referrals
- nursing services in the office and in the van providing HIV, Hepatitis and STI testing, pregnancy tests, vaccines and minor wound care
- Hep C outreach worker is available for support, information and referrals
- Addictions counselor is available in the StreetWorks van
- Beyond the N.O.D. Niagara Overdose Diversion Program
- Opioid Overdose Prevention training and Naloxone (Narcan) distribution
- Consumption and Treatment Services (CTS)
- A safe place to get information about how to be safe, get connected and use substances supervised by harm reduction staff. Paramedics are onsite to provide immediate intervention in the event of an overdose.
- Also offer naloxone training, basic wound care and referrals to social programming and treatment
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Short Description
COVID-19: Groups are currently run virtually. Not all groups are run ongoing.
CHRONIC PAIN SELF MANAGEMENT: A 6 week workshop for people who live with an chronic or ongoing pain who want to learn ways to better live with their pain and improve their quality of life.
GENDER QUEST: A support group for adults in any stage of gender transition, including those questioning their gender, modeled after Sherbourne Health Centre's Gender Journeys group.
HOT TOPICS IN HEALTH: A monthly drop-in session that provides information on different Hot Topics in health as chosen by our clients. Topics could range from health conditions such as high blood pressure or diabetes to healthy behaviours such as sleep and mindfulness.
QUIT SMOKING GROUP: A smoking cessation program that helps people develop a personal quit plan, deal with any barriers or challenges related to quitting and access 6 months worth of free Nicotine Replacement Therapy (eg. patch, gum, lozenges and inhalers). * limited access currently to COVID-19*
TAKE CHARGE! CHRONIC DISEASE SELF MANAGEMENT: A 6 week workshop for people who live with an ongoing health problem who need help identifying coping strategies, setting goals, managing stress, making healthier lifestyle choices, working with their healthcare team and living life to the fullest.
TRANS/GENDER-QUESTIONING YOUTH GROUP: A monthly social support group for gender diverse youth aged 14-19 years. Provides an opportunity to meet other trans and gender questioning youth for discussion, movies, guest speakers and snacks.
Additional groups are available to clients. For more information, call or visit.
CHRONIC PAIN SELF MANAGEMENT: A 6 week workshop for people who live with an chronic or ongoing pain who want to learn ways to better live with their pain and improve their quality of life.
GENDER QUEST: A support group for adults in any stage of gender transition, including those questioning their gender, modeled after Sherbourne Health Centre's Gender Journeys group.
HOT TOPICS IN HEALTH: A monthly drop-in session that provides information on different Hot Topics in health as chosen by our clients. Topics could range from health conditions such as high blood pressure or diabetes to healthy behaviours such as sleep and mindfulness.
QUIT SMOKING GROUP: A smoking cessation program that helps people develop a personal quit plan, deal with any barriers or challenges related to quitting and access 6 months worth of free Nicotine Replacement Therapy (eg. patch, gum, lozenges and inhalers). * limited access currently to COVID-19*
TAKE CHARGE! CHRONIC DISEASE SELF MANAGEMENT: A 6 week workshop for people who live with an ongoing health problem who need help identifying coping strategies, setting goals, managing stress, making healthier lifestyle choices, working with their healthcare team and living life to the fullest.
TRANS/GENDER-QUESTIONING YOUTH GROUP: A monthly social support group for gender diverse youth aged 14-19 years. Provides an opportunity to meet other trans and gender questioning youth for discussion, movies, guest speakers and snacks.
Additional groups are available to clients. For more information, call or visit.
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Short Description
Provides a number of programs to the community:
CARDIOPULMONARY RESUSCITATION (CPR), AED AND FIRST AID TRAINING: Contracts to provide CPR and First Aid Training services to organizations. For information call 905-358-5552 ext 102.
HEALTHY HEART SCHOOLS' PROGRAM: Primary prevention program provides grade nine students with information about their individual heart health profiles to guide them toward making responsible decisions (in partnership with Niagara Region Public Health, the various local school boards, Brock University, and Sick Kids History Childhood Obesity Research Team). Within a five day teaching block, the program provides measurements of fitness, height, weight, blood pressure, total cholesterol and CPR training. Provides the opportunity to present information on reducing the risk factors of heart disease to every person in the Niagara Region at least once in their lives. For information call 905-358-5552 ext 111.
CORPORATE WELLNESS PROGRAMS: Corporate health services provide employers with the education and tools to create a healthy and energetic work culture.
PUBLIC ACCESS DEFIBRILLATION (PAD) PROGRAM: A team with background in pre-hospital care provides quality assurance in maintaining PAD programs. Provides defibrillation training and advocates for timely access to defibrillation throughout Niagara. For information call 905-358-5552 ext 102.
HEALTHY DAILY LIVING PROGRAM (HDL):
SMOKING CESSATION PROGRAM: Offers an on-site smoking cessation program. For information call 905-358-5552 ext 102.
COOKING FOR A HEALTHIER YOU: Provides cooking classes at a location determined by the group/organization/corporation. The cost will cover tastings of food prepared and hand outs. For information call 905-358-5552 ext 118.
HeartCORE: Furnished with MedX circuit training equipment. Weekly circuit style workouts are completed in less than 15 minutes and are performed with slow, controlled movements. An energy coach provides one-on-one attention, ensuring proper technique and safe, effective progression of the exercises.The program is suitable for most people as it offers individualized instruction, resistance loads that are geared toward age and initial fitness level, plus the weekly sessions encourage adequate recovery time. Weekly exercise sessions will increase muscle strength, flexibility, bone health and much more. Additional health benefits include better insulin sensitivity and lower cholesterol. For information call 905-358-5552 ext 109.
CYCLE SAFETY EDUCATION: School Bike Rodeos, Bike Safety Instructors, new to you bike program. For information call 905-358-5552 ext 108.
Partnerships within the Heart Niagara office inclide: Epilepsy Niagara, Family Counselling Centre (Tue) and Community Tax Clinics.
CARDIOPULMONARY RESUSCITATION (CPR), AED AND FIRST AID TRAINING: Contracts to provide CPR and First Aid Training services to organizations. For information call 905-358-5552 ext 102.
HEALTHY HEART SCHOOLS' PROGRAM: Primary prevention program provides grade nine students with information about their individual heart health profiles to guide them toward making responsible decisions (in partnership with Niagara Region Public Health, the various local school boards, Brock University, and Sick Kids History Childhood Obesity Research Team). Within a five day teaching block, the program provides measurements of fitness, height, weight, blood pressure, total cholesterol and CPR training. Provides the opportunity to present information on reducing the risk factors of heart disease to every person in the Niagara Region at least once in their lives. For information call 905-358-5552 ext 111.
CORPORATE WELLNESS PROGRAMS: Corporate health services provide employers with the education and tools to create a healthy and energetic work culture.
PUBLIC ACCESS DEFIBRILLATION (PAD) PROGRAM: A team with background in pre-hospital care provides quality assurance in maintaining PAD programs. Provides defibrillation training and advocates for timely access to defibrillation throughout Niagara. For information call 905-358-5552 ext 102.
HEALTHY DAILY LIVING PROGRAM (HDL):
- Prevent and reduce future risk of heart disease
- Manage diabetes better
- Reduce risk of more heart problems for people who have had angina, a heart attack, by-pass surgery, heart failure or a history of heart disease
- Improve good cholesterol
- Change lifestyle choices
- Offers a variety of workshops as well as risk reduction services such as: clinical assessment for risk of heart disease, intervention to help quit smoking, lower blood pressure, improve cholesterol and blood sugars
- Fitness: reviewing personal risk score and fitness to choose an activity plan based on one's cardiovascular risk level (fee charged)
SMOKING CESSATION PROGRAM: Offers an on-site smoking cessation program. For information call 905-358-5552 ext 102.
COOKING FOR A HEALTHIER YOU: Provides cooking classes at a location determined by the group/organization/corporation. The cost will cover tastings of food prepared and hand outs. For information call 905-358-5552 ext 118.
HeartCORE: Furnished with MedX circuit training equipment. Weekly circuit style workouts are completed in less than 15 minutes and are performed with slow, controlled movements. An energy coach provides one-on-one attention, ensuring proper technique and safe, effective progression of the exercises.The program is suitable for most people as it offers individualized instruction, resistance loads that are geared toward age and initial fitness level, plus the weekly sessions encourage adequate recovery time. Weekly exercise sessions will increase muscle strength, flexibility, bone health and much more. Additional health benefits include better insulin sensitivity and lower cholesterol. For information call 905-358-5552 ext 109.
CYCLE SAFETY EDUCATION: School Bike Rodeos, Bike Safety Instructors, new to you bike program. For information call 905-358-5552 ext 108.
Partnerships within the Heart Niagara office inclide: Epilepsy Niagara, Family Counselling Centre (Tue) and Community Tax Clinics.
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Short Description
A program that creates opportunities for community members to learn about healthy lifestyles and participate in active living activities. Provides the urban Aboriginal community with hands on experience through:
Also focuses on youth leadership by encouraging and supporting youth to promote healthy lifestyles amongst their peers and to be healthy living leaders in their community. The program will prepare youth for leadership roles through training, mentoring and community event involvement.
- interactive workshops
- healthy nutrition information
- cooking classes
- fitness training
- smoking cessation support
- sport and recreational activities
Also focuses on youth leadership by encouraging and supporting youth to promote healthy lifestyles amongst their peers and to be healthy living leaders in their community. The program will prepare youth for leadership roles through training, mentoring and community event involvement.
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Short Description
Non-profit and charitable counselling, support and referral service for women-identified individuals experiencing addiction or affected by the addiction of another.
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
WARM provides individual support and support groups where people with similar shared experiences can relate to one another and receive support. WARM also offers education al tools and coping strategies to help contribute to healthy individuals, families and communities.
All WARM groups are influenced by a feminist, trauma informed, harm reduction model, utilizing tools from CBT and DBT. WARM provides the opportunity for participants to stay at home and maintain families and employment while accessing counselling and support.
Personal Support Recovery Programs: Individual Support, Women's Support Groups, Workshops, Information and Referrals, Educational Resource Sharing Library
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Short Description
Health agency that addresses public health issues and promotes healthy living
- immunization and screening for communicable diseases
- health education programs
- family and child health
- dental health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
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Rapid Access Addiction Medicine clinic, Dunnville - Broad St E
1-866-987-7226 519-758-0008
Visit Website
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Short Description
Clinic providing holistic medical treatment for individuals with drug or alcohol use
Services provided:
Services provided:
- medical treatment for mental health and substance use, withdrawal and cravings
- assessment of substance use concerns and treatment planning
- education on overdose prevention and naloxone
- connection to community supports and treatment programs
- Indigenous mental health and addictions counselling and traditional healing
- help to navigate the mental health and addictions system
- alcohol
- benzodiazepine
- cocaine
- methamphetamine
- opioids
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Mental Health and Addiction Services, Dunnville - Broad St W
905-229-2045 * 905-229-2046 Crisis: CAST (Crisis Assessment and Support Team) 1-866-487-2278
Visit Website
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Short Description
Addiction Program - assessment and outpatient counselling for people of all ages experiencing issues with alcohol, drug use and gambling. Mental health and peer support also available. Assistance is available to family and friends. Additionally, counsellors are available through the guidance offices of high schools. Community education is a major component of this program
Adult Mental Health Program - community-based, client-focused services to adults with mental illnesses or with concurrent disorders (mental illness and addictions) including assessment, consultation, treatment, education, support, and advocacy. It is an interdisciplinary staff (physicians, nurses, social workers, with support from addiction counsellors and peer support as required)
Specialized Geriatric Services - provides non-emergency clinical assessment, consultation, treatment and education to older adults, their families, and service providers who are, or know of, someone who is experiencing mental health issues combined with age-related difficulties
Adult Mental Health Program - community-based, client-focused services to adults with mental illnesses or with concurrent disorders (mental illness and addictions) including assessment, consultation, treatment, education, support, and advocacy. It is an interdisciplinary staff (physicians, nurses, social workers, with support from addiction counsellors and peer support as required)
Specialized Geriatric Services - provides non-emergency clinical assessment, consultation, treatment and education to older adults, their families, and service providers who are, or know of, someone who is experiencing mental health issues combined with age-related difficulties
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Short Description
Offers Opioid Substitution Therapy (ex. methadone treatment) for opioid addiction as well as Cognitive Behavioural Therapy and counselling to those addicted to street and prescription drugs.
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Confidential, non-judgmental, telephone and online support for those wanting to quit smoking. Text messaging support also available.
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Offers Opioid Substitution Therapy (ex. methadone treatment) for opioid addiction as well as Cognitive Behavioural Therapy and counselling to those addicted to street and prescription drugs.
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Short Description
A confidential, community-based addiction treatment center that provides medication-assisted treatment for people who are struggling with an opioid addiction along with counselling and recovery-oriented care.
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Short Description
Program based on Outpatient Harm Reduction Model including:
- Methadone Treatment
- Suboxone treatment
- Sublocade treatment
- Kadian treatment
- Hepatitis C screening and treatment
- Doctor's services
- Care referrals
- Naloxone kits
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Short Description
Addiction services including:
- Methadone/Suboxone
- counselling
- on-site pharmacy
- needle exchange program
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Short Description
Offers Opioid Substitution Therapy (ex. methadone treatment) for opioid addiction as well as Cognitive Behavioural Therapy and counselling to those addicted to street and prescription drugs.
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Short Description
Short-term outpatient addiction clinic serving those with substance abuse issues. The purpose of the clinic is to provide quick access to care for addiction issues, including assessments, counselling and prescriptions for medications that may help with lessening cravings and withdrawal symptoms.
Services include:
* Rapid assessment
* Pharmacological treatment
* One on one counselling
* Referrals to community resources
Services include:
* Rapid assessment
* Pharmacological treatment
* One on one counselling
* Referrals to community resources
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Short Description
Due to COVID-19 services are currently being offered by phone or video-conferencing. In-person appointments are available on a limited basis. Contact or visit the website for details.
Provides information, counselling, and programs on alcohol, drugs, and gambling.
Services include:
Provides information, counselling, and programs on alcohol, drugs, and gambling.
Services include:
- counselling
- methadone case management
- referrals to residential treatment
- needle syringe program for dropping off used needles and picking up supplies
- group programs to teach skills such as coping skills, relapse prevention, mindfulness
- support groups
- information and referral
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Short Description
Drug treatment rehabilitation centre. Methadone maintenance treatment for opiate addiction.
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Short Description
Health agency that addresses public health issues and promotes healthy living
- immunization and screening for communicable diseases
- health education programs
- family and child health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
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