Searching for Street Outreach

A non-profit resource centre servicing community front line outreach workers and family with support.

Services offered include:

• certified discernment and safety training courses
• drop-off and pick-up of every day basic living supplies for individuals living on the street
• use of a certified kitchen to prepare food for front line outreach workers
• use of facilities for team meetings, life groups and special events

Health agency that addresses public health issues and promotes healthy living

• immunization and screening for communicable diseases
  
• health education programs
  
• family and child health
  
• dental health
  
• sexual health
  
• injury prevention
  
• environmental health
  
• physical activity
  
• public health standards enforcement

A program of Shalem Mental Health Network; an open arts studio where street-involved youth can begin to reconnect to themselves, others, and their community through the creative arts while gaining valuable life and work skills.

Studio is located at the Gasworks, 141 Park Street North, Hamilton.

Drop-In program that provides spiritual and social support and connections to community services.

A street outreach program for women in the sex trade. Offers support, friendship, assitance, and prayer.

Health agency that addresses public health issues and promotes healthy living

• immunization and screening for communicable diseases
  
• health education programs
  
• family and child health
  
• sexual health
  
• injury prevention
  
• environmental health
  
• physical activity
  
• public health standards enforcement

Street Outreach Services that engage individuals who are experiencing mental illnesses and are homeless or living in shelters. City of Hamilton Mental Health and Street Outreach staff work in the community at many locations. This team helps persons who are homeless connect to income sources, health care, housing and support services. The team works on the street, in shelters and in the community.
Emergency or crisis services not provided. For access to emergency or crisis services, contact COAST Hamilton or ConnexOntario.

Community-based early intervention program that is designed to help young people who are at risk of or in the early stages of homelessness. Services offered include: family mediation and reunification, school re-engagements and retention support, intentional case management, engagement in employment, and assistance identifying and connecting to both natural and formal support networks.

Multi-agency resource centre for at-risk youth residing within the community. Case coordinator assists the youth in navigating community and internal services based on their identified needs.
Services include:
* 24 Hour a day intake and admissions
* Meets basic needs by providing all meals and snacks, clothing, laundry and hygiene products, etc.
* Advocacy and Case Co-ordination
* Recreational / Therapeutic programming
* On-Site Access to Mental Health Services and Consulting Psychiatry
* On-Site Access to a General Practitioner and/or Nurse Practitioner
* On-Site Addiction / Substance Use Supports (Alternatives for Youth)
* On-Site sexual health clinic
* On-Site Withdrawal Management Assessment and Monitoring (St. Joseph's Hospital)
* Aftercare services through our Community Resource Centre

The Notre Dame Community Resource Centre, is a multi-agency resource centre for at-risk youth residing within the community who are between 16 and 21 years of age. Youth have access to a number of outreach support services and programs to assist them in remaining housed; diverting them from homelessness and street involvement.

A case coordinator assists the youth in navigating community and internal services based on their identified needs.

Provides health services for people with chronic or infectious diseases who are unable to visit the doctor's office. Services are provided by physicians, registered nurses, midwives, and outreach workers.

COVID19 -- services available by phone only, physical office closed
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Community legal clinic

• legal representation in the many areas of law including education, criminal matters, child welfare, human rights, financial assistance or support and leaving home
• legal information and assistance to youth, professionals and community groups
• also to parents in limited circumstances
• community development and outreach
• advocacy
• seminars
• accepts collect calls
• funded by Legal Aid Ontario

Street Youth Legal Services (SYLS) -- legal advice and outreach to street-involved youth at shelters and youth services

Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

Parkdale site is temporarily closed. Please see link for more details UPDATE RE: Notice of Closure: Parkdale Site, 1229 Queen Street West | Parkdale Queen West Community Health Centre (pqwchc.org)
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups

Community-led health teams develop programs to improve the social supports and conditions that affect long-term health

Anonymous HIV Testing - HIV information and testing * privacy is protected with no identification required * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results

Case Management - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration

Counselling - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration

Dental Services - West End Oral Health Clinic - COVID -19: closed * individuals needing support with dental urgencies call 416 338 6565 Mon-Fri 8a.m. - 4 p.m

Diabetes Management Program - Supports for people living with prediabetes or diabetes * one-on-one or group consultation on monitoring blood sugar levels, medications, healthy eating, exercise, and other lifestyle choices * registered nurse and dietitian on staff

Harm Reduction Programs - Harm Reduction Group Programming - Group programming with a focus on Hepatitis C virus, HIV prevention and support, harm reduction, education and awareness * topics include harm reduction, high risk activities, safer sex, positive prevention, health promotion, access to community resources

Harm Reduction Programs - Harm Reduction Outreach and Satellite Programs - Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

Harm Reduction Programs - Harm Reduction Room - An environment for people to discuss safer drug use and safer sex practices * referrals to programs and support in the community

Harm Reduction Programs - Supervise Consumption Site (SCS) - An environment for people to use drugs under staff supervision * sterile injection and inhalation supplies available * education, referrals, peer support, and nursing services

Housing Support - COVID-19: Services suspended

ID Clinic - COVID-19: services suspended * individuals needing to replace or obtain ID can call THE PAID ID CLINIC Project at 416 691 7407 weekdays from 9 a.m. - 2 p.m..

Income Tax Clinic - Income tax filing for low-income individuals and families * self-employed not included

Newcomer Programs - Child Minding Training - Opportunities for newcomer women and women living on a low income to develop skills and knowledge in early childhood development and community-based child minding and child care

Newcomer Programs - Newcomers and Families - Health promotion programming for newcomers aims to help newcomers and their families increase their physical, mental and emotional wellbeing through accessing health services, programs, and community resources

Primary Health Care - A range of health care services * no Ontario Health Insurance required for general services

Seniors Program - Seniors Programming Details - Promotion on health aging through regular group educational, social and physical activities as well as advocacy on issues affecting the wellbeing of low-income and marginalized seniors

Toronto - Roncesvalles Ave - Pregnancy and Parenting Programs - Parkdale Parents' Primary Prevention Project (5Ps) - Offer support, nutrition and community programs information for pregnant families and families with infants 0-3 years of age

Women's Program - KAPOW - A harm reduction-based, sex positive, trans-inclusive, peer-supported drop-in * health education workshops, safer sex and drug use information *

Youth Programs - Guys Can Cook - Leadership and skills development opportunity for young men * learn how to plan a menu and cook practical nutritious and affordable meals * facilitated by a chef, dietitian, and health promoter

Community health centre

• family physicians, medical clinics and nursing care
• home visits by nurses
• dietitians and nutrition counselling
• anonymous HIV testing
• diabetes education program
• 24-hour medical hot-line
• immunization
• free diagnostic and specialist services for uninsured immigrants without legal status

French Social/Medical Interpreter Service

• interpretation in hospitals, clinics or doctors' offices
• homeless outreach and intervention
• assistance in obtaining identification
• advice on obtaining social assistance through Ontario Works

HIV/AIDS program

• case management
• anonymous HIV testing
• accompaniment
• information and referral on housing, income supports, employment and legal issues
• prevention, education and advocacy
• Afro-Caribbean forum last Friday of each month
• servicevihsida@centrefranco.org

Community Health Promotion Services

• health promotion workshops
• African suppers to discuss health and HIV-AIDS prevention
• peer-facilitated HIV-AIDS education
• volunteer opportunities
• Christmas basket program for disadvantaged families

Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

COVID19 -- Contact for details on in-person service changes and enhanced safety measures; call Muhaari A. Director of Programs & Services at 416-831-9729 or email a.muhaari@black-cap.com for support and information.


HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients

• practical assistance
• home and hospital visits
• treatment, support groups
• housing and employment support
• youth program

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

COVID19 129 Peter St referral centre open for walk-in service; clients needing a shelter referral call Central Intake Mon-Sun 24 hours at 416-338-4766 or toll free at 3-1-1 or 1-877-338-3398 (nearest payphone located at Queen St W and Bathurst St)

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Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

• assistance in accessing permanent housing
• individual plan development and intense ongoing advocacy
• assists with obtaining social assistance
• accompaniment to appointments including social assistance, housing, health care, legal consultation
• landlords recruitment
• rent negotiations assistance
• arranges long term supports for tenants and landlords
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

• 24 hour drop-in with access to showers and snacks
• laundry 9 am-10 pm
• capacity 8

Walk-in Homeless Shelter Referral Service

• phone available to walk-in clients for self referral to shelter system

Multiservice agency

Haven's Closet -- selection of seasonal clothing

First Care -- for pregnant women and parents of newborns to age 3

• provides diapers and baby food, food aid, clothing and support

Food Bank -- see separate record

Hope with Wheels -- mobile outreach van providing food, hygiene products, sleeping bags twice a week to homeless in downtown Toronto

• hot lunch two Saturdays a month at St Margaret's Anglican Church -- see separate listing

Seniors program -- for isolated or less fortunate seniors

• provides food, hygiene kits, friendly visits and calls, social events and referrals to other services

COVID19 Virtual and in-person supports available

Multi-service agency, including outreach assistance, telephone support and harm reduction supplies; referrals to food, legal and counselling; peer support counselling; arts and recreation seminars and events

Crisis Peer Supports
Includes family violence and child welfare supports; senior supports and referrals; culturally appropriate intervention program for at-risk youth and families; referrals to legal and medical services

Toronto Downtown East (DTE) Outreach Services
Access to harm reduction supplies, services, supports and referrals, 4 days a week in Toronto Downtown East; call 416-518-4824 or email harmreduction@equitablenow.ca; note that the front-line harm reduction outreach team is in the field and might not return calls immediately

Housing Supports
Advocacy and assistance in finding housing, shelter and food access services

Immigration
Settlement services and support, including orientation, advocacy and community support letters, crisis peer support; translation, interpretation, and referrals for immigration and sponsorship issues

Employment
Assistance in job search, resume writing, interview preparation, mentorship; employment training and education development; peer support for individuals experiencing long-term unemployment

The Works Van - operate Monday to Saturday from 6:30 p.m. to 11:00 p.m. Calls to request service are taken between 4:30 pm. and 6:30 pm

Services include:

• distribute harm reduction supplies
• safer drug use education
• safer disposal of sharps education
• Naloxone training and distribution
• testing, vaccinations and wound-care (when nursing staff available)

Street Outreach- Outreach services to surrounding Victoria and Dundas area and other areas as needed.

Services include:

• connect with people who use drugs
• increase awareness and use of supervised injection services throughout Toronto
• promote good neighbour practices among people who use drugs, including safe disposal of drug use supplies
• collect discarded harm reduction supplies found while doing outreach
• provide education to workers and staff at local businesses on safer needle handling and disposal practices
• coordinate with other outreach activities in the community
• liaise with other service providers, including Streets to Home, mental health supports, and detox and drug treatment services
• provide safer drug use education, including overdose prevention and response
• provide safer drug use supplies, and distribute naloxone
• encourage safer drug use supply disposal

Call 311 for assistance with concerns about discarded drug-use supplies around your business or residence

Deliver harm reduction materials and resources to people who use drugs and live in our catchment area * supplies and resources include new, sterile needles, distilled water, tournies, cookers, safer crack stems, filters, as well as injection and smoking kits, delivered through unmarked personal vehicles to your home or a coffee shop

Referrals offered upon request * supplies delivered within 20 to 40 minutes of a call depending on the weather and the number of calls received

Access to a range of harm reduction supplies and materials and equipment including needles and syringes, safer crack kits, safer crystal meth kits; safer injection kits, stems screens etc * also provide harm reduction informant and education, and referrals to a wide range of services and resources

COUNTERfit Fixed Site - Access to a range of harm reduction supplies, materials and equipment including needles and syringes, safer crack kits, safer crystal meth kits, safer injection kits, stems screens, etc * provide harm reduction informant and education, and referrals to a range of services and resources

COUNTERfit Women's Harm Reduction Program - Support for marginalized women who use drugs * provide a safe space for open discussion, access to health care, engagement in harm reduction and provide employment and training opportunities

Harm Reduction Mobile Outreach - Deliver harm reduction materials and resources to people who use drugs and live in our catchment area * supplies and resources include new, sterile needles, distilled water, tournies, cookers, safer crack stems, filters, as well as injection and smoking kits, delivered through unmarked personal vehicles to your home or a coffee shop

KeepSIX Consumption and Treatment Service (CTS) - COUNTERfit Harm Reduction program's Supervised Consumption Services

Toronto Community Hepatitis C Program (TCHCP) - Support , education and treatment to people living with or at risk of acquiring Hepatitis C infection

COVID19 -- Services offered:

• harm reduction supplies
• ID Safe
• Overdose Prevention Site
• mental health case management for existing clients
• nursing clinic for urgent issues/wound care

Visit website or call before going for updates


Nursing Clinics

• primary care nursing with onsite and outreach clinics
• service provided by registered nurses or nurse practitioners
• no Ontario Health Insurance required
• call or visit website for hours and locations

Walk-in Services

• personal and feminine hygiene supplies
• safer sex supplies
• socks and underwear, sleeping bags (and gloves, toques, long-johns, during fall and winter)
• information and referral
• access to telephone and fax

Harm Reduction

• safe injection and crack smoking kits
• volunteer kit making
• community outreach
• weekly drop-in

Overdose Prevention Site -- Monday-Friday 10 am-4 pm

Identification Replacement -- assistance with replacing birth certificates, Records of Landing (Verification of Status), health cards or marriage and death certificates

ID Safe -- identification storage facility and secure mail service

Community Health Program -- for homeless and under housed persons with mental health issues needing support and crisis intervention

Outreach worker connects with homeless people and assists with housing issues, income supports, medical referrals, access to harm reduction supplies, support to deal with alcohol and drug use * free walk in
counselling for the homeless where they speak with a counsellor every Wednesday
from 9:30am - 11:30am, first come first serve