Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Development of safety plans
- Transitional and housing support
- Public education programs
- Referrals
Services are available on an in-shelter or office visit basis.
Crisis: 905-734-1212
Crisis: 905-382-0689
Crisis: 905-563-6674
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- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, or other community location. Counsellors have access to psychiatric and psychologist consultation.
Crisis staff are able to go out to a crisis situation after information is collected over the phone and an on-site intervention is assessed as appropriate. For safety reasons, Crisis services will not go into violent situations where there is risk of client or staff harm. These situations require police involvement. If appropriate, intervention can occur after the violence has de-escalated in order to prevent an intensification of the crisis.
Services include: Crisis counselling, family support, referrals to resources, advocacy, community information, workshops (see Coping With Stress in the Family), access to psychiatric consultation, and crisis bed.
Crisis: 905-682-4584
Crisis: 905-329-4011
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Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
Emergency Response Team - committee meets within 24 hours of a potentially abusive situation being identified to create a strategy to address the abuse
Education and Awareness - trained presenters provide workshops to community groups
- sessions include identifying and defining abuse and neglect, prevention, intervention, and support for older adults who have been abused
The regular meeting list is available online.
Office: 905-529-4343
24-Hour Crisis Line: 905-529-7878
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Access Line 289-266-0036
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Provide an interprofessional approach to the assessment and treatment of children, youth and families in difficulty
Services include:
Crisis Service
* provides immediate outreach for children and youth, their caregivers and community members
Virtual Walk-in Clinic
* provides quick access to therapeutic intervention with a trained therapist or counsellor
* the entire family or individual family members are welcome to attend
Mental Health Services include:
* brief therapy, 3-4 sessions
* group therapy, provides support and treatment that targets specific problems
* therapy, provides assessment and treatment
Trauma Group
* program consists of a trauma group for parents/caregivers, trauma assessments and trauma specific therapy
Intensive Treatment Services include:
* Intensive Counselling Service (ICS): provides a range of intervention and support services to high-need children/youth (aged 6-18) and their families
* live-in treatment at Aberdeen House
Specialized Consultation & Assessment Services include:
* Psychological Services: assessments/consultations are considered for children and youth when there is a concern about learning, developmental, cognitive and/or social emotional functioning
* Autism and Behavioural Services
* Fetal Alcohol Spectrum Disorder (FASD) Services: provide consultation, coaching, education, training and service coordination to families, caregivers & professionals who are supporting individuals (up to age 18 or 21 if registered in school) with suspected or diagnosed FASD
Peer Support
* for both caregivers and youth, focusing on decreasing isolation and creating opportunities for connections with others
Partnership Programs include:
* Halton Coordinated Service Planning: provides children and youth with multiple and/or complex special needs, and their families, with a high level of seamless and family-centred care
* Caroline Families First: uses an evidenced-based wraparound model of care for families who are struggling with mental health needs (referrals are made directly from a physician that is connected to the program)
Prevention Services include:
* Positive Space Network: builds community and creates safer spaces for 2SLGBTQ+ youth ages 6-24 in Halton Region by creating youth-focused programming and by providing mental health support
* Halton Families for Families: connects, supports and engages with Halton families who are impacted by a child/youth's mental health struggles
* Danielle's Place - Eating Disorder Support and Resource Centre: offers a range of groups for female-identifying and non-binary youth ages 8-16
* Our Community Cares: program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems
* EarlyON Child and Family Centre Burlington: provides a welcoming and inclusive space for all children ages birth to six years and their families to participate in programs on-site, virtually, and outdoors
See the listings for the Milton Office and Oakville Office for information on programs and services at these locations
- provides support to clients and mitigate risk of overdose fatalities
- provides stigma-free space
- dispatches emergency resources where required
- provides links to additional care, services and resources as required
24-Hour Crisis Line: 905-523-6277
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1-877-268-8416
905-825-3622
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Oakville, ON, L6L 5G8 (60km)
Crisis Support Workers provide support and assistance to survivors of human trafficking. Services include:
- crisis intervention
- crisis housing
- basic needs
- emotional support
- advocacy & accompaniment
- safety planning and/or risk assessment
- supportive counselling
- practical assistance for transportation & service accessibility
- system navigation and housing supports
- life skills and mentorship
1-877-268-8416
Intake and information 905-825-3622
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Oakville, ON, L6L 5G8 (60km)
- 24-hour crisis line
- free individual counselling for ages 16 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
Public Education
- customized public education workshops are available for elementary and high school students, community members and agencies in Halton
- for more information or to book a free presentation contact savis@savisofhalton.org, or visit - savisofhalton.org/public-presentations
Anti-Human Trafficking Services
- Case Workers provide support and assistance to survivors
- for more information, see listing - OAK0170
Halton Collaborative Against Human Trafficking
- created to raise awareness about human trafficking in Halton and surrounding area
- for more information, see listing - OAK0047
Provides non-medical residential withdrawal management, 24-hour telephone crisis support, early treatment groups, a taking steps group, day and residential treatment, and aftercare for women with substance use issues. Part of the Shelter Health Network, Womankind Addiction Service was created in the amalgamation of Hamilton Women's Detox Centre and Mary Ellis House.
Office: Non-emergency 905-825-4747 ext 5243; Calling from North Halton 905-878-5511 ext 5243
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Working in partnership with community service agencies, the HRPS' Elder Services Unit responds and assists seniors and their families in a number of key areas, including:
- issues of neglect
- financial abuse
- physical and/or psychological mistreatment
To deter and prevent the perpetuation of crime against seniors living and working in the community, the Halton Regional Police Service Elder Services Unit offers a series of topical presentations to older adults, their families and service providers.
HRPS' Elder Services Unit consists of three Seniors Crime Investigators, an Elder Services Coordinator, District Community Response Officers and the Victim Services Unit.
Office: Non-emergency 905-825-4777 ; Automated attendant 905-825-4747 ; Calling from North Halton 905-878-5511
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A regional enforcement unit, supervised by a Detective Sergeant, divided into three teams of specially trained investigators, two drug teams and one human trafficking team, who investigate all major drug and Human Trafficking matters in the Region of Halton
- teams work in conjunction with all three districts in the Halton Region
The unit is responsible for:
- human trafficking investigations (both domestic and international - including but not limited to the sex trade, forced labour or domestic servitude)
- prostitution investigation (including street prostitution, escort services and disorderly houses - common bawdy houses)
- adult entertainment premises investigations (including commercial massage parlours)
- gaming-related investigations
- liquor licence premises investigations
Human trafficking is the exploitation, manipulation or control of a person by violence, or threats of violence, to provide a sexual service or forced labour.
To provide confidential information or tips related to human trafficking contact:
- HRPS Drug and Human Trafficking Unit, 905-825-4747 ext 5331 or email HTVICE@haltonpolice.ca
For more information about the Halton Regional Police Service Drug and Human Trafficking Unit, contact:
- 905-825-4747 ext. 5331, or email Drugs@haltonpolice.ca
Office: 905-528-5100 x3132
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Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.
If anyone is at immediate risk of serious harm, CALL 911 instead. This includes medical distress or injuries, violence/use of weapons, or any immediate threat to someone's physical safety.
overdose at the location provided by the caller. Can also provide referrals to harm reduction products or assistance with home detoxing.
- mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
- help is available Monday to Sunday, 24 hours a day
- not an emergency response unit
- if your situation is a life-threatening emergency, call 9-1-1
- COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service
- a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
- provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
- residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming
Ratiweintehta's (They are Learning) Alternative Learning Classroom located at the Youth Lodge
- clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
- educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits
Children's Mental Health workers provide:
- initial response to individuals and families in crisis
- immediate support, rapid stabilization and relief of symptoms to support early identification and intervention
- follow-up support
- development of safety and crisis plans
- assess need for emergency medical and psychiatric services
- assist in the development, delivery and evaluation of community information and support sessions and workshops
Service Coordination:
- client intake interviews
- information gathering
- coordinating and monitoring service plans
- coordinating services for clients
- client advocacy
- referrals
Band Representative:
- attending and participating in court proceedings involving Children's Aid Societies
- consultations and consent to adoptions
- outreach and repatriation service
- receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies
Family Support Unit:
- individual counselling
- family counselling
- group counselling
- life skills counselling
- community parenting programs
- community education workshops as requested
Clinical Services Unit:
- assessment and service planning in relation to treatment goals
- individual counselling
- family/sibling counselling
- couple counselling
- facilitating therapeutic groups (such as social skills, anger management)
- presentations on psychosocial or mental health issues
- referrals to external agencies
- liaison with schools and other service providers
- Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues
Behaviour Consultant Services:
- a short term service option through the Clinical Services Unit
Primary Prevention Services:
- workshops for the community (such as stress management)
- special events for the community (such as community awareness agency events)
- community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
- Resource Development Services has a library and free computer access for community use
- volunteer recruitment training and support
0-6 Early Intervention Intensive Services:
- enhance parental and family functioning
- strengthen family support
- build on existing skills
- decrease risks of developmental delays
- prevent family breakdowns
- support other community services in helping young children and their families
- support well-being throughout the community
Mobile Crisis Services:
- 24 hours a day, 7 days a week
- provides immediate crisis response services to children and families in their school, home or community
Childrens Mental Health:
- provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
- to assess and develop individual service plans
- assist in development and delivery of programs and services to the broader community
