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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Debt and money management programs and education
- credit and budget counselling, debt management programs for individuals, couples and families having financial and credit management issues
- delivers services to the Community Service Order for Adults and the Youth Diversions/Referral Programs (through police referrals only)
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Community Resource Centre
- administrative assistance to community residents and groups
- information and referral services to community and government resources
- access to computers, photocopying, printing and fax
- group activities, workshops and one-on-one support for newly arrived immigrants and refugees of all ages to help integrate them into their new community and establish social and professional networks
- social and recreational mental health
- wellbeing programs for seniors, adults and youth
- Service Navigation Program -- support residents of Jane and Finch and of Northwest Toronto in accessing mental health services and social supports
- financial literacy and support services for low income individuals, families, newcomers and/or youth
- income tax clinic
- workshops and resources
- one-on-one support with a mobile community financial worker for those facing financial barriers
- assists seniors from various ethnocultural groups to live independently and remain healthy
- social and recreational workshops, social groups
- in partnership with other senior focused community agencies to ensure seniors are provided with the support they need
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National Consumer Relations Centre
Customer Care: 1-800-871-3250 Free reports: 1-800-465-7166
Visit Website
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Short Description
Retains credit history files and scores for consumers - free Equifax credit score and report
Prepares credit history files for commercial clients
Online resources, educational materials and products
Prepares credit history files for commercial clients
Online resources, educational materials and products
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Short Description
Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Credit Canada Debt Solutions, Head Office / North York Office
1-800-267-2272 Office: 416-228-3328 ; 416-228-DEBT
French (SOS Dettes): 1-866-615-1226
Visit Website
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Short Description
Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Housing Services
Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing
- housing counselling
- information and referral
- matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings
- voluntary trusteeship service
- street outreach to persons who are homeless, Streets to Homes follow up support for clients who have been placed in housing
Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing
- must have legal status in Canada and meet income requirements
- clients of Ontario Works and Ontario Disability Support Program may be eligible
- landlord and tenant mediation
- money management advice
- follow-up search assistance and community referrals
- also interest-free loans for first and last month's rent deposit to move into more affordable housing
- also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
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Short Description
Community services and supports
- information and referral
- assistance with filling out government forms
- assistance with Ontario Works/ODSP
- assistance with pensions
- government, trusteeship service
- document replacement and certification
- commissioner of Oath/affidavits
- interpretation and translation
- voice mail service
- personal income tax services
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Personal money management including debt assessment, credit counselling, budgeting assistance and debt repayment options
- mediation between debtor and creditor
- consumer debt repayment programs
- consumer credit education including online resources
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Parent/Caregiver & Children Programs
- drop-in hours
- toy and resource lending library
- structured recreation programs for parents/caregivers and children newborn to age 5
- child care registry
- homework help and recreational activities
- summer and March break day camps
- workshops, seminars
- Saturday and evening courses for adults
- income tax clinic (March-April)
- financial planning clinic by appointment
- computer lab with Internet access open to the public
- English conversation circle
- luncheon club
- day trips
- social and recreation activities
- osteo exercise
- cards club
- computer courses
- information and referral
- volunteer opportunities
- room rentals
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Short Description
Community Access Services
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
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Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Credit Canada Debt Solutions, Scarborough Town Centre Branch
1-800-267-2272 Office: 647-427-8478
Visit Website
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Short Description
Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Short Description
Credit counselling, debt management and consolidation programs
- money management education and budgeting assistance
- information and referral
- online resources on consumer debt and money management, including
myMoneyCoach - webinars and workshops
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Short Description
Support centre * peer support * caregiver support * art therapy, Brain Fog, cancer exercise, Healing Journey * family programming, yoga, meditation, relaxation, visualization * bereavement support, gay/lesbian support * lending library, monthly speaker series
Money Matters Resource Centre -- case management and information on government and employer-based income replacement programs
Long-Term Disability/Employment Law Clinic -- eligible clients receive pro bono summary advice from lawyers regarding the impact of cancer on employment matters such as disclosure at work, duty to accommodate, or understanding long-term disability benefits
Financial Advice Clinic -- eligible members discuss asset use and financial planning with a Certified Financial Planner
Money Matters Resource Centre -- case management and information on government and employer-based income replacement programs
Long-Term Disability/Employment Law Clinic -- eligible clients receive pro bono summary advice from lawyers regarding the impact of cancer on employment matters such as disclosure at work, duty to accommodate, or understanding long-term disability benefits
Financial Advice Clinic -- eligible members discuss asset use and financial planning with a Certified Financial Planner
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Short Description
Corner Drop-In
- breakfast, lunch
- showers, laundry, phones, mail services and computers
- assessment and support of OW/ODSP/CPP applications
- identification and legal support
- community nurses
- vaccination clinic
- psychiatrist
- primary care
- general practitioner
- case management
- safer drug use supplies
- overdose prevention site
- information and referral for issues related to HIV/Hep C
- money management assistance
- harm reduction
- follow-up support services for participants referred through the Streets to Homes program
- housing support and referral
- housing Connections Community Partner
- supportive housing for chronically homeless men
- application through CASH
- support, employment readiness and job matching services
- employment, volunteering and educational opportunities
- Acudetox, social action, mindfulness meditation and wellness group
- Sunday afternoon movie
- peer supports
- social, recreational and volunteering opportunities
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Short Description
Financial empowerment counselling, one-on-one with trained financial counselors
- help to accessing and restoring government benefits
- debt management
- financial literacy workshops including budgeting and money management, debt and credit management, low-income retirement planning
- support to open a Registered Education Savings Plan through SmartSaver RESP guide
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Short Description
Community support
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
- financial literacy skills
- landlord and tenant mediation
- follow-up support and community links
- grants to low-income households who are in rental arrears or need to move into more suitable housing
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
Community services
Children's programs
Youth programs
- counselling information and referral services
- volunteer tutors for children and youth
- voluntary trusteeship program
- free Internet access
- seasonal income tax clinic
Children's programs
- social and recreation activities after school program summer day camp
- Kidz Klub
Youth programs
- social recreation arts and education activities
- Boyz 2 Men -- dance club/li liweekend activities
- GEMS (Girls Empowerment for More Success) Jr.-- sports leadership arts and social activities homework help games outings and group discussion
- weekly group program including life skills, information and support in several languages
- East African Women's Circle, violence prevention program
- conversation club
- free childminding available
- family support program -- counselling on family issues
- Monday, Wednesday 12:30 pm-3:30 pm
- persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
- $10 for 3 months
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Financial literacy -- unbiased and independent online financial tools, programs, information and blogs
- www.InspireFinancialLearning.ca -- financial literacy programs and tools for teachers, students and parents
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Drop-In -- community centre
Supportive Housing -- permanent supportive housing for psychiatric survivors who have experienced homelessness, 39 units
Member agency of Toronto Drop-in Network (TDIN) * lead agency for the FoodReach program
- community meals program
- activity and recreation program
- housing and crisis intervention referrals
- voluntary trusteeship service
- telephone
- showers
- mailing address for members
- internet
- one on one support for people experiencing mental health and/or addiction concerns
- supports include accompaniment, referrals, advocacy, and skills building
Supportive Housing -- permanent supportive housing for psychiatric survivors who have experienced homelessness, 39 units
Member agency of Toronto Drop-in Network (TDIN) * lead agency for the FoodReach program
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Short Description
Adult drop-in
Health services
- take away meals with snack and beverage
- laundry and shower access Monday-Friday 9 am-12:30 pm
- 1:1 client support including housing help, Voluntary Financial Trusteeship (open for referrals), information and referral
- clothing bank - 2nd and 4th Wednesday of month 9 am-10:30 am
- women's group - 1st and 3rd Tuesday of month 1 pm-2 pm
- men's group - Thursday 12:30 pm-2 pm
- women's support group - 2nd and 4th Tuesday of month 12 noon-1 pm
- men's support group - 2nd and 4th Monday of month 12 noon-1 pm
- social and recreation activities
- seasonal free tax service
- Downtown Legal Services Satellite Clinic - 3rd Wednesday of month 10 am-12:30 pm
Health services
- walk in COVID-19 vaccine clinic -- Monday 9:30 am-11:30 am
- nursing services -- Friday 10:30 am-12 noon
- dental clinic -- call for eligibility criteria and appointment, ext 290
- Narcotics Anonymous, Tuesday and Thursday 2 pm-3 pm
- Sunday dinner 5 pm-6 pm
- Sunday worship service 6 pm-7 pm
- 1:1 counselling support Monday-Friday 9 am-12 noon
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Short Description
Financial Empowerment and Problem Solving program (FEPS)
- support, information, resources and training with financial issues
- opening a bank account
- social assistance benefits
- debt problems
- income tax return preparation
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Short Description
Permanent supportive housing and mobile housing supports, including mental health supportive housing (HOST), addiction supportive housing (ASH), and group homes; includes intensive case management, trustee case management, independent living skills development, and art and recreation programs
Community based programs:
Trustee Case Management
Individualized financial planning and support, such as rent and bill payment, budgeting and savings, income collection, financial literacy skills development, and service referrals
Intensive Case Management
Long term individualized case management and mental health supports, including assistance in maintaining housing and mental and physical needs, essential life skills development, support in building connections
- Scarborough group home living program includes 24 hour onsite staff support
- North York group home living program includes moderate support
Community based programs:
Trustee Case Management
Individualized financial planning and support, such as rent and bill payment, budgeting and savings, income collection, financial literacy skills development, and service referrals
Intensive Case Management
Long term individualized case management and mental health supports, including assistance in maintaining housing and mental and physical needs, essential life skills development, support in building connections
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Short Description
COVID19 Shelters and respite centres open
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Seniors Services
Includes escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
Supportive Housing Programs for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
High Risk Youth Project
One-on-one peer counselling, and social, recreational, and educational activities
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
- takeaway breakfast available Friday 10 am at 30 St Lawrence
- takeaway dinner available Monday, Tuesday, Thursday 6 pm at 30 St Lawrence
- no communal dining
- meals on wheels open, call for details
- some programs remain remote, other have begun in-person activities, check website for details
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
- summer day camp
- English as a Second Language (ESL) classes
- breakfast program Friday 10 am
- assistance with budgeting, identification, government forms Monday-Friday 1 pm-4 pm
- income tax clinic February-April
- community development
- youth health promotion worker
- employmentsServices including Literacy and Basic Skills
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Seniors Services
Includes escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
- home support services includes homemaking services such as laundry, vacuuming, and light meal preparation (fee)
- Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshops
Supportive Housing Programs for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
- 4 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op, New Hibret Co-op
High Risk Youth Project
One-on-one peer counselling, and social, recreational, and educational activities
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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