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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
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Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Safe, spacious temporary residence, residential services include:
- in-house emergency case management
- trauma counselling
- support groups
- legal assistance
- food and clothing
- Fathering After Separation or Divorce - parenting program
- assistance with housing applications
- agency referrals for additional resources
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Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills
- capacity 73
- maximum length of stay varies according to individual case plan
- safe environment
- spiritual care
- recreational events
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COVID19 Essential services available, including wraparound services for female survivors of human trafficking
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
- 6 bedroom transitional residence, stays up to one year
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COVID19 Shelter open with enhanced safety measures; visit website for details
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
Family Reconnect Program works with youth and families to rebuild relationships
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
- capacity 40
Family Reconnect Program works with youth and families to rebuild relationships
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Shelter and Support Services
1-800-661-8294 Office: 905-722-3220
Crisis: 905-787-8604
Crisis: 905-722-3220
TTY: 905-787-8264
TTY: 905-722-6223
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Short Description
COVID19 Emergency shelter and crisis line open, call 1-800-661-8294
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
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Anduhyaun Emergency Women's Shelter
Office: 416-243-7669 ext 226Crisis: 416-920-1492 ext 221
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Short Description
COVID19 Shelter open, call for information
Residence and emergency shelter (capacity 18) including counselling for residents and non-residents, crisis intervention and sexual assault counselling
Residence and emergency shelter (capacity 18) including counselling for residents and non-residents, crisis intervention and sexual assault counselling
- Full-Moon ceremony, Sharing Circle and Healing Circle
- life skills program and cultural activities from Indigenous perspective
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FCJ Refugee Centre
Office: 416-469-9754Office Services - WhatsApp: 437-217-3786
Migrants Worker Mobile Program: 647-971-2153
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COVID19 -- virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
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Migration
Settlement Shelter
Primary Health Care Clinic - by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
English Language Learning (ELL)
Youth Program -- for newcomer youth regardless of immigration status offering mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking -- holistic support and a full range of services through the process including orientation, legal information, immigration options, housing, employment support, and counselling
Migrant Protection Clinic Program
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Migration
- legal information and support on immigration and refugee issues, work permits, student permits, permanent resident applications, and other issues
- new clients may drop in Mondays 9:30 am-4 pm
Settlement Shelter
- transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
- help with the refugee process, including legal, mental health, social services and other referrals
- support and accompaniment to appointments
Primary Health Care Clinic - by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
English Language Learning (ELL)
Youth Program -- for newcomer youth regardless of immigration status offering mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking -- holistic support and a full range of services through the process including orientation, legal information, immigration options, housing, employment support, and counselling
Migrant Protection Clinic Program
- travelling clinic where FCJ staff help local agency staff to conduct a clinic
- help for migrants needing support
- coaching for local staff to understand immigration processes
- mobile service to support migrant workers by informing them about labour and immigration laws, human rights, and community supports
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Residence and emergency shelter
- crisis intervention
- counselling for residents
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COVID19 Emergency shelter open and accepting new referrals, call for details
Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills programs
Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills programs
- capacity 56
- maximum length of stay varies according to need
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Nellie's Shelter
Crisis: 416-461-1084Office: 416-461-8903
Fax: 416-461-0976
Fax: 416-461-0970
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Emergency shelter and support, including clothing, food, crisis intervention, counselling, children's program, referrals, advocacy, housing supports, workshops
- capacity 36
- stay up to four months, or longer if dealing with legal or immigration issues
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COVID19 In-person pre-booked appointments available, and some groups resumed, contact for information; masking mandatory, and proof of double vaccination required prior to first appointment
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
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COVID19 Emergency shelter open with enhanced safety precautions and screening; before visiting, call first for details on intake
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
- capacity 94
- 2 emergency crisis beds for survivors of human trafficking and sexual exploitation
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Transitional housing, and access to immediate and specialized supports, including mental wellness, substance use, health care and crisis case management
- also longer term supports such as housing, vocational and educational planning
- capacity 5
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Transitional housing including comprehensive wraparound support services
- 24 hour support
- life skills training, educational and vocational assistance, community-based trauma counselling and addictions treatment, and aftercare services
- residence up to 2 years
- capacity 6
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
Emergency Shelter Program, 416-392-5522, 416-392-5527
Emergency accommodation in dormitory setting, with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals, and access to lounge, resource room, computers
Long Term Program, 416-392-5542
Long term accommodation for men 50 years and older in residential crisis with a documented need for 24-hour bed access, men 18-49 years with chronic health problems may be accepted
O'Neill House Program/Seaton House Overdose Prevention Site (SHOPS), 416-392-5407
Housing transition program for men 18 years and older who are homeless for the first time, including newcomers
Annex Harm Reduction Program, 416-397-5598, 416-338-3190
Overnight wet shelter for men 18 years and older, ineligible for service in other programs due to chronic alcohol use, or who are vulnerable in other programs due to their behaviours related to alcohol use and/or mental illness
Infirmary Program, 416-392-5598, 416-338-3190
Acute, respite, chronic and palliative care for men 18 years and older with complicated health care issues currently using the hostel system, including medical assessment, primary care and clinical case management
George Street Revitalization includes Seaton House programs, with residents moving to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Emergency Shelter Program, 416-392-5522, 416-392-5527
Emergency accommodation in dormitory setting, with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals, and access to lounge, resource room, computers
- capacity 240
- laundry and lockers available
Long Term Program, 416-392-5542
Long term accommodation for men 50 years and older in residential crisis with a documented need for 24-hour bed access, men 18-49 years with chronic health problems may be accepted
- capacity 134
- includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program/Seaton House Overdose Prevention Site (SHOPS), 416-392-5407
Housing transition program for men 18 years and older who are homeless for the first time, including newcomers
- capacity 50
Annex Harm Reduction Program, 416-397-5598, 416-338-3190
Overnight wet shelter for men 18 years and older, ineligible for service in other programs due to chronic alcohol use, or who are vulnerable in other programs due to their behaviours related to alcohol use and/or mental illness
- capacity 100
- includes Managed Alcohol Program (MAP) and client centred case management services
Infirmary Program, 416-392-5598, 416-338-3190
Acute, respite, chronic and palliative care for men 18 years and older with complicated health care issues currently using the hostel system, including medical assessment, primary care and clinical case management
- capacity 28
- in partnership with St Michael's Hospital (see separate listing) and University of Toronto Faculty of Medicine
George Street Revitalization includes Seaton House programs, with residents moving to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
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COVID19 Emergency shelter open and accepting new referrals; enhanced screening and safety measures
Emergency shelter, including crisis individual and group counselling, practical information and assistance with legal services, housing support, food, clothing and personal care items, action plan development, life skills development, self esteem, parenting groups, computer training, and activities and homework club for children
Emergency shelter, including crisis individual and group counselling, practical information and assistance with legal services, housing support, food, clothing and personal care items, action plan development, life skills development, self esteem, parenting groups, computer training, and activities and homework club for children
- safety planning for residents and non-residents
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COVID19 Call for intake, and information on in-person, phone, email and online services
Long-term transitional housing, including trauma counselling, basic needs and essential support to re-establish independence; also settlement services, and information and referral on legal aid, immigration, social assistance
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
Long-term transitional housing, including trauma counselling, basic needs and essential support to re-establish independence; also settlement services, and information and referral on legal aid, immigration, social assistance
- capacity 7
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
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Emergency shelter, capacity 32
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
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Julliette's Place / Homeward Family Shelter
Crisis: 416-724-1316Office: 416-724-7322
Office: 416-724-1500
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Short Description
COVID19 Call crisis line 416-724-1316 for intake, assessment and COVID19 procedures
Emergency short term shelter, capacity 35
Emergency short term shelter, capacity 35
- crisis intervention and counselling
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- average stay 6-8 weeks
- public education
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COVID19 Emergency shelter and crisis line open; other programs offered online or by telephone, call for details
Shelter (capacity 30) includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program; 24 hour crisis line
Shelter (capacity 30) includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program; 24 hour crisis line
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COVID19 Emergency shelter open, new referrals accepted if space permits; other services offered remotely where possible, call for details
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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes), and Man Up (mentorship)
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COVID19 Emergency shelter and crisis line open; shelter accepts new clients with referral from Assaulted Women's Helpline, call 416-863-0511
Emergency shelter, capacity 25
Emergency shelter, capacity 25
- counselling
- crisis intervention by telephone
- child care program
- referrals and advocacy
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The Redwood
Shelter: 416-533-8538Crisis: 647-370-8300
TTY: 416-533-3736
Office: 416-533-9372
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Short Description
COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 33
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
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