Searching for Assistive Devices

Financial assistance for assistive devices -- subsidizes mobility equipment, ramps, tub transfer benches, wheelchairs (both manual and electric), grab bars, seat cushions, commodes, beds, transfer boards, bath chairs, computer software

Subsidized gym memberships -- for persons with disabilities

Accessible gym equipment-- funded by RH Mobility and housed at Ed Sackfield Fitness Centre

Community development -- works with other organizations to foster inclusion and create new programs and events for persons with disabilities

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud

Government program which pays for oxygen and oxygen delivery equipment (100% for older adults and those on social assistance, home care or residing in a long-term care homes and 75% for all others), such as tanks, tubes and masks * also helps pay for delivery, set-up and maintenance

Financial assistance to Ontario residents with long term physical disabilities for assistive devices essential for independent living

Pays a percentage or fixed amount of the cost of equipment * 8,000 pieces of equipment or supplies are covered by the program * includes prostheses, wheelchairs/mobility aids and specialized seating systems, enteral-feeding pumps and supplies, ostomy supplies, monitors and test strips for insulin-dependent diabetics, insulin pumps and supplies for children, hearing aids, respiratory equipment, orthoses (braces, garments and pumps), visual and communication aids, oxygen and oxygen delivery equipment * does not cover repair costs

Oral and Maxillofacial Rehabilitation Program (OMRP) - Funding for patients for implants * implants support jaw and facial prosthetic devices which restore jaw function (chewing, swallowing, etc) * patients usually have had jaw reconstruction surgery

For an in-depth list of ineligible items, visit https://www.ontario.ca/page/assistive-devices-program#section-5

Services and Programs:

• Home Oxygen Therapy

Programs and Services

• First Aid, CPR and Automated External Defibrillators (AEDs)
• Workplace Safety and Mental Health First Aid Courses
• sales of first aid kits and supplies for home, work or play
• purchase AEDs for the workplace or for the family
• Home Alone and Babysitting courses for children

Medical First Response Services -- trained volunteers provide first aid assistance at venues such as community fairs, concerts and sporting events

Therapy Dog Services -- volunteers and their dogs make regular visits in partnerships with hospitals, palliative care units, older adults' residences, workplaces and schools

Youth Services Program -- provides training in first aid, health care, life and safety skills and promotes social, educational and personal development through community service and leisure activities for youth

Car Seat Safety Program -- volunteers educate and coach parents/guardians in the use of child restraint systems

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Income Supports:

Health benefits -- prescription drugs, dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Supports children and parents who are facing life-threatening or life-long illness


Programs and Services

• hospital and home-based case management and advocacy
• Aaron's Apple -- financial assistance for uninsured medical costs for children 18 years and younger
• Penina's Helping Hand -- support services for young children of a seriously ill parent
• financial support for parents who need to take time off work to care for a seriously ill child
• meal delivery, transportation services, home support including help with shopping and errands
• hospital visits and friendship support
• overnight and vacation respite
• counselling, crisis intervention and bereavement services
• afterschool program and tutoring
• social and recreation opportunities, specialized camps
• toy drive, hair donation program, volunteer opportunities

Some programs in partnership with other community organizations

Offers home care supplies to clients and caregivers * Products include incontinence products, bathroom accessories, aids for daily living, mobility products, nursing supplies and urological care supplies * All incontinence products include free home delivery.

COVID19 -- For updates on COVID response at Baycrest, patient and visitor safety during COVID

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Geriatric hospital

• nonsectarian
• inpatient and specialized outpatient programs and services
• complex continuing care
• rehabilitation
• palliative care

Outpatient and community programs

• day programs for frail and cognitively impaired seniors
• dental clinic for the frail elderly
• geriatric assessment
• audiology and hearing aid dispensary
• counselling and referral service * memory and aging program

Assistive Technologies Clinic

• 416-784-3600

Seniors Support Program

• friendly visits or emails for seniors or family caregivers

Baycrest Home Care Services

• 416-964-6402

Holocaust Resource Program

• consultation, counselling, and education for survivors and families

Café Europa

• monthly drop-in program for survivors

Mental health programs

• geriatric psychiatry assessment, support and referral
• mood clinic
• day hospital for depression

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- ​automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Income Supports:

Health benefits -- prescription drugs,,dental care, vision care

• medical supplies, including diabetic and surgical supplies
• transportation to medical treatment if cost exceeds $15 per month
• Pregnancy and Breastfeeding Nutritional Allowance
• Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support

Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics

• batteries for mobility devices and hearing aids
• guide dogs
• Special Diet Allowance may be available

Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit and essential furniture

Employment incentives and benefits -- Employment and Training Start-Up Benefit

• child care costs
• Work-related benefit
• Transitional health benefit
• Employment Transition Benefit

Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit

Employment Supports -- job preparation, job search, starting a business

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides hot and frozen meals, seniors' social, health and wellness programs, friendly visiting and Project Lifesaver

Hot and Frozen Meals

• meals prepared fresh daily and can be ordered 1 to 3 times a week on a long-term or temporary basis
• hot meals are available in minced form
• special meal options are available for those with dietary needs or restrictions
• frozen meals are available/delivered every two weeks
• daily meal orders or cancellations must be received by 9 am

Friendly Visiting

• regular visits from caring volunteers
• in-person or over the telephone (COVID dependent)
• provides friendship and support
• 3 types of visits offered: Let's Get Together, Let's Do Lunch or Let's Exercise

Health and Wellness Programs for Seniors

• promote and support senior health, wellness and independent living
• guest speakers or entertainers
• seasonal parties and special luncheons
• exercise class
• discussion group
• creative activities
• programs available in local senior buildings and throughout the community

Project Lifesaver Caledon

• for individuals who may wander due to cognitive impairment including Alzheimer's Disease, autism, Down Syndrome and acquired brain injury
• individuals are equipped with a wrist transmitter which sends a radio signal that can be tracked

Volunteer opportunities

COVID19

• visit website for list of current changes and closures including visiting policies
• expanded virtual programming

Pediatric rehabilitation and complex continuing care hospital

Inpatient Services

• brain injury rehabilitation
• specialized orthopedic and developmental rehabilitation (SODR)
• complex continuing care

Outpatient Services

• augmentative and alternative communication; writing aids service
• autism diagnosis and treatment services
• brain injury rehabilitation, concussion centre
• cleft lip and palate/craniofacial service
• clinical seating
• creative arts and music therapy
• dental clinic - by referral by physician or dentist only
• Get Up and Go - pediatric pain service
• feeding
• orthotics, prosthetics and myoelectrics
• respite
• snoezelen rooms for inpatients and the community
• spina bifida and spinal cord services
• swim programs
• therapeutic recreation and life skills
• youth engagement and employment programs

Early Learning and Development

• infant and child development consultation and early intervention
• consultative support to childcare centres on programming, occupational therapy and school transitions
• 2 nursery schools -- see separate entries

Adult Services

• orthotics
• prosthetics and myoelectrics
• swim programs

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Spinal Cord Rehabilitation Program -- inpatient and outpatient treatment including physical and occupational therapy

Outpatient Clinics/Services

• assistive technology service
• bone density diagnosis and treatment
• gynecology/urology clinics
• KITE Innovations and Rehab Clinic - holistic neurological treatment
• neurophysiology clinic- diagnosis and management of peripheral nerve disorders,
• seating clinic
• Together in Movement and Exercise (TIME) - community-based exercise program for those with balance and/or mobility challenges

LEAP Service -- pain self management education program; available only with internal referral from Toronto Rehab's Brain and Spinal Cord programs

Employment Resource Centre in partnership with Spinal Cord Injury Ontario -- see separate entry

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Planning and development of services under the Child and Family Services Act, including child welfare, child treatment, child and family interventions, child development, and adoption information

• provincial authority for supervising agencies providing these services, including children's aid societies
• also planning and development of services for adults with developmental disabilities

Special Services at Home (SSAH) -- financial assistance for the purchase of in-home supports for children with physical and developmental disabilities, and for adults with developmental disabilities

Assistance for Children with Severe Disabilities Benefit (ACSD)

• financial assistance for families who have children with severe physical and developmental disabilities
• monthly amount based on severity of disability, family income and special costs incurred

COVID19 -- Assessments by Access York are by telephone only


Provides financial assistance to stabilize housing to eligible York Region residents who are homeless or at risk of homelessness and who are not receiving funds from Ontario Work or the Ontario Disabiity Support Program

Eligible Expenses

• first and last month's rent
• rental arrears
• assistance with mortgage payments or arrears
• utility arrears
• utility security deposit
• utility reconnection fees
• moving costs
• identification replacement
• funds for urgent medical needs
• landlord and tenant mediation

Follow up services are provided

Specialists in ostomy, continence, incontinence and wound care products * OOS Medical carries many brands including Hollister, Coloplast, Convatec, Derma Sciences, Smith & Nephew, Molnlycke, Mentor, Med-RX, Medline, & Bard * Manufacturer of AMICI Intermittent Catheters, AMICI Ileostomy Catheter, SG3 Ostomy Deodorant, Flange Seal Rings, Pouch Liners, Seal N Toss & Protecta Skin Barrier.

Customers can also purchase products on-line at OstomyWeb.com.