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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 -- office open with reduced schedule Tue-Thu 10 am-3 pm; phone, and online support and referrals available - call or email organization
Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information
Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion
Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information
Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion
- health and social services information and resources
- sexual health education and supplies
- lending library
- social and recreational activities
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Short Description
LGBTQ2 support, resources and education network
- support with questions or concerns about sexual orientation or gender identity and expression
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Family Services York Region, Richmond Hill
1-888-820-9986 Office: 905-883-6572
Office: 1-888-967-5542
Visit Website
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Short Description
COVID19 All FSYR offices closed, no walk-in service until further notice; telephone, email and/or video counselling available; call, email or visit website for updates and information
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
- virtual appointments 15-90 minutes depending on individual needs
- call 905-895-2371 Mon-Tue, Thu 10 am-5 pm (excludes holidays) to book appointment
- not a crisis service
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
- safe access to individual, couple and family counselling, group services and community outreach support
- counsellors attend sensitivity and awareness training, with experience in areas such as coming out, sexual orientation, gender identity, life transitions, relationships, discrimination, parenting
- community consultation and training services
- for information contact Barb Urman 1-866-415-9723, 905-415-9719, burman@fsyr.ca
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Short Description
COVID-19 No walk in service; counselling and assistance available by telephone; call, email or visit website for details
Flexible, community-based mental health services, including assessment, crisis support, case management
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
Helping Youth Towards Solutions
Harm reduction approach, includng individual and group counselling, and family education and support
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for LGBTQ youth
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
Transitional Support Services
Residential Support Services for youth and adults offered at various locations
Flexible, community-based mental health services, including assessment, crisis support, case management
- individual, family, group and short term counselling
- substance use treatment
- sexual assault harm reduction treatment for offenders (limited capacity)
- school-based prevention and consultation
- skill development
- after school groups
- summer work experience opportunities
- preparation for independence
- youth and family involved in service planning and decisions
- consultation for parents, schools, agencies, communities
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
- day/school support services
- respite/residential care
Helping Youth Towards Solutions
Harm reduction approach, includng individual and group counselling, and family education and support
- outreach to secondary schools
- day school support service, in collaboration with Toronto District School Board
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community
- discrimination
- anger
- violence and abuse
- substance abuse
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for LGBTQ youth
- Compass social group for LGBTQ youth 13-24 years, with or labelled with intellectual disabilities, includes workshops and recreational activities
- reachOUT Newcomer Network settlement services and community capacity building
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
- voluntary participation for youth in City of Toronto
- referral from Youth Justice Services for youth in City of Toronto, York-Simcoe area, Halton Region, Peel Region
Transitional Support Services
- day program for adults with developmental disabilities includes life skills and self care, household management, budgeting skills
- residential program (capacity 5) includes supported living, 24 hour staff support, maximum stay up to 2 years
Residential Support Services for youth and adults offered at various locations
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Short Description
COVID19 Office closed for in-person service; virtual access available for counselling and support groups, and telephone counselling also available; call, email or visit JACS website for information
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
- annual recovery retreat
- resource centre for addiction education, awareness and recovery
- outreach to schools, camps, youth groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
- Couples in Recovery
- Fostering Wellness
- Guided Meditation
- Here to Help
- Men's Support Group
- Orthodox Women's Support Group
- Rainbow Group
- Time for a Change
- Women's Support Group
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Short Description
Academic, commercial and technical, day and night, credit and general interest classes
Support Services -- guidance counselling
For more information see branch listings
- after school programs, child care, food programs
- adult education and services
- Alternative Schools programs
- English as a Second Language (ESL), literacy, citizenship and heritage language classes
- French immersion
- International Baccalaureate
- special education including education programs for children and youth 14-21 years with developmental disabilities
- * support services
- Pre-Apprenticeship/Apprenticeship Programs -- hairstylist 416-394-6961
- employment services
- ESL resource centres
- Enhanced Language Training (ELT)
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- Essential Skills Upgrading (Literacy and Basic Skills, LBS)
- Learning4Life -- adult general interest courses, fee, visit tdsb.on.ca/Adult-Learners/Learn4Life for course and registration informaton or email communityprograms@tdsb.on.ca
- newcomer services
- reception centres for immigrants and refugees -- see separate entries
- culturally focused schools include Africentric Alternative Elementary School 416-395-5251, First Nations School of Toronto 416-393-0555, Triangle Program LGBTQ Secondary School 416-393-8443
Support Services -- guidance counselling
- home instruction
- interpreting services for families and schools
- psychiatry * psychology
- reading and speech correction
- social work * transportation for persons with physical disabilities
- Parenting and Family Literacy Centres, 416-394-2067
- Welcoming Communities for newcomers -- see separate entry
- youth alienation programs include advocacy, outreach to youth in community agencies and shelters
- all services may not be available in all locations
- day school program
- secondary credit courses offered through the Internet
- partnership with Ministry of Education
For more information see branch listings
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Short Description
Long term care facility, capacity 337
- 2 short stay respite care beds and 17 convalescent care beds
- lesbian/gay/bisexual/transgender-positive environment
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COVID19 -- All public health guidelines are followed including daily screening of clients
Support and training to children and youth with learning challenges, neurodiversities and other challenges
Support and training to children and youth with learning challenges, neurodiversities and other challenges
- direct instruction following Ontario curriculum; supports high school credits through local school or the Independent Learning Centre (ILC)
- cognitive behaviour therapy (CBT), social coaching, and self-regulation
- ASDAN certified Life Skills programs including job skills
- 18+ social club; LBGTQ+ group for young people with mental health and/or ASD
- sensory room, recreation fitness room
- opportunities to volunteer/assistance in setting up volunteer opportunities
- academic morning
- extracurricular afternoon, field trips
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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Short Description
Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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Short Description
COVID19 Update -- intake by phone, counselling online or by phone
Residential Placement Advisory Committee -- reviews placement of children who reside within the jurisdiction, also reviews placement of children 12 years and older who object to their placement
- residential treatment still operating -- call for more information
- The Studio is closed but youth can access staff via instagram at @StudioatSkylark
- community services including counselling, day treatment, residential treatment
- for day and residential treatment, see branch listings
Residential Placement Advisory Committee -- reviews placement of children who reside within the jurisdiction, also reviews placement of children 12 years and older who object to their placement
- information on availability of resources
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Short Description
A collective voice for immigrant serving agencies and to coordinate response to shared needs and concerns
Positive Spaces Initiative, www.positivespaces.ca -- website with information and resources to help agencies better serve LGBTQIA+ newcomers (lesbian, gay, bisexual, trans, two-spirit, queer, questioning, intersex, asexual, pansexual, genderqueer)
Accessibility Initiative (AI), www.ocasi.org/accessibility-workshops -- training for settlement sector employees to better serve immigrants with disabilities
Allies in Refugee Integration (ARI), ocasi.org/allies-refugee-integration - aims to increase and strengthen collaboration between settlement service providers and refugee sponsorship groups in Ontario
SettleNet.org, settlenet.org/ -- bilingual National Settlement Sector Community of Practice (CoP) where settlement sector staff, leaders and those in related fields can learn, share, connect and collaborate
- advisory and resource body for community service agencies, government and other stakeholders in regard to matters of immigrant services
- stimulates and conducts research for the sector
- information exchange among member agencies
Positive Spaces Initiative, www.positivespaces.ca -- website with information and resources to help agencies better serve LGBTQIA+ newcomers (lesbian, gay, bisexual, trans, two-spirit, queer, questioning, intersex, asexual, pansexual, genderqueer)
Accessibility Initiative (AI), www.ocasi.org/accessibility-workshops -- training for settlement sector employees to better serve immigrants with disabilities
Allies in Refugee Integration (ARI), ocasi.org/allies-refugee-integration - aims to increase and strengthen collaboration between settlement service providers and refugee sponsorship groups in Ontario
SettleNet.org, settlenet.org/ -- bilingual National Settlement Sector Community of Practice (CoP) where settlement sector staff, leaders and those in related fields can learn, share, connect and collaborate
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website featuring LGBTTIQ related news, events, discussion boards, and directory of local resources and welcoming local businesses
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Focus
on newcomers, women, families and seniors * peer outreach and support * food
skills groups and food programs * community garden * health education *
prenatal nutrition and support * lesbian, gay, bisexual, trans and queer
(LGBTQ) services * expressive arts * research and advocacy on newcomer,
immigrant and refugee issues
on newcomers, women, families and seniors * peer outreach and support * food
skills groups and food programs * community garden * health education *
prenatal nutrition and support * lesbian, gay, bisexual, trans and queer
(LGBTQ) services * expressive arts * research and advocacy on newcomer,
immigrant and refugee issues
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Short Description
Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
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Short Description
COVID19 Contact for information on virtual or in-person programs
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Peer facilitated educational workshops in high schools and community settings, on issues faced by LGBTQ2S (lesbian, gay, bisexual, transgender, queer, Two Spirit) youth
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Peer facilitated educational workshops in high schools and community settings, on issues faced by LGBTQ2S (lesbian, gay, bisexual, transgender, queer, Two Spirit) youth
- training and resources on the prevention of homophobic, biphobic, transphobic harassment and violence
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Short Description
COVID19 Most services available by virtual care or telemedicine, call ahead for details; sexual health drop in suspended; if clients need an in-person appointment, call first for screening
Community health centre
Primary health, sexual and reproductive health, and mental health care
Assistance finding food, housing, employment and legal aid
Community health centre
Primary health, sexual and reproductive health, and mental health care
- drop-in clinic
- telephone access to physician or nurse practitioner
- hormone therapy for trans clients
- birth control counselling
- emergency contraception
- birth control including IUD insertions, prescriptions, condoms
- pregnancy testing and counselling, including pregnancy options
- medical abortions up to 9 weeks gestation
- prenatal care
- sexually transmitted infections testing and treatment
- anonymous HIV testing
- mental health case coordination
- individual and group counselling
- no Ontario Health Insurance required for general services
Assistance finding food, housing, employment and legal aid
- assistance obtaining health card
- translation and interpretation by appointment
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Short Description
Drop in social, recreational, educational and health promotion programs
Year round - May-September - Camp Sunshine on Ward's Island -- day camp for seniors
460 Jarvis St
325 and 375 Bleeker St
250 Davenport Rd
252 Sackville St
1081 Pape Ave
452 College St
1045 Strathmore
495 Sherbourne St
volunteer opportunities
Year round - May-September - Camp Sunshine on Ward's Island -- day camp for seniors
460 Jarvis St
325 and 375 Bleeker St
250 Davenport Rd
252 Sackville St
1081 Pape Ave
452 College St
1045 Strathmore
495 Sherbourne St
volunteer opportunities
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Short Description
Emergency shelter, includes individualized support and group programs, meals, settlement support, assistance in securing and maintaining permanent housing, follow-up
In partnership with 519 Community Centre
- capacity 20
- 24 hour staff support
In partnership with 519 Community Centre
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Short Description
Mixed gender transitional housing program, including case management, skills development, programming and supportive services
- capacity 25
- single occupancy with private bathroom
- maximum stay up to 2 years on case-by-case basis
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Sexual Health Infoline Ontario / The Mainline
Sexual Health Infoline Ontario: 1-800-668-2437 The Mainline: 1-800-686-7544
416-392-2437
Visit Website
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Short Description
Province-wide free anonymous counselling, information and referrals to sexual health clinics and community agencies on HIV/AIDS, sexually transmitted infections, birth control options, sexual orientation and gender issues
The Mainline - Telephone information about harm reduction, injection drug use and needle exchange programs
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Family Services York Region, Newmarket
1-888-223-3999 Office: 905-895-2371
Office: 1-888-967-5542
Visit Website
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Short Description
COVID19 All FSYR offices closed, no walk-in service until further notice; telephone, email and/or video counselling available; call, email or visit website for updates and information
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
- virtual appointments 15-90 minutes depending on individual needs
- call 905-895-2371 Mon-Tue, Thu 10 am-5 pm (excludes holidays) to book appointment
- not a crisis service
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
- safe access to individual, couple and family counselling, group services and community outreach support
- counsellors attend sensitivity and awareness training, with experience in areas such as coming out, sexual orientation, gender identity, life transitions, relationships, discrimination, parenting
- community consultation and training services
- for information contact Barb Urman 1-866-415-9723, 905-415-9719, burman@fsyr.ca
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Short Description
Canada's organization of Roman Catholics who are concerned about the church's sexual theology, particularly as it pertains to gay, lesbian, bisexual, and transgender persons
Operates local chapters in several Canadian cities where members come together for worship and social activities; our newsletter brings members news and editorials of interest to gay and lesbian Catholics
- collaborates with other Catholic organizations seeking reform in our church's leadership and teachings, and works within and without the Church to promote the full personhood of those who belong to sexual minorities
- believes our loving relationships are intrinsically good, and worthy of recognition as marriage in civil law as well as in the eyes of God
Operates local chapters in several Canadian cities where members come together for worship and social activities; our newsletter brings members news and editorials of interest to gay and lesbian Catholics
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New to Canada -- One-On-One Settlement Coordination
- help with immigration forms about hearing, housing, employment, education
- by appointment
- weekly program designed for Convention Refugees and Permanent Residents
- sessions explore issues related to settlement in Canada
- weekly presentations and information sessions on topics such as immigration/refugee law, employment and accessing healthcare
- light meal provided during sessions
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Short Description
Community meals
Takeaway dinner served via the front patio
Takeaway dinner served via the front patio
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