Searching for Other Housing Related Services / Organizations

Legal advice and in some cases representation, help may be available with:

• Co-operative Housing Members and Tenants rights
• Ontario Works issues, Ontario Disability Support Program, Canada Pension Plan, Old Age Security issues
• Canada Child Benefit/Disability Tax Credits, Criminal Injuries Compensation, Worker's Rights
• Immigration law

Provides Tenant Duty Counsel at online hearings of Landlord and Tenant Board -- free legal advice and help for tenants facing eviction who do not have own representation, no appointment required, sign in 30 minutes before hearing or sign up online at least two business days prior to hearing at tdc.acto.ca

Eviction Prevention Program -- legal supports for York Region residents with emotional and mental health challenges who are at risk of eviction, funded by Regional Municipality of York

Does not offer assistance with criminal charges - contact Legal Aid Ontario 1-800-668-8258 or visit www.legalaid.on.ca

Satellite Locations -- Currently suspended due to COVID​

Keswick -- 23324 Woodbine Ave
Maple -- 9401 Jane St, Suite 206
Markham -- 7220 Kennedy Rd, Suite 8
Newmarket -- Newmarket Legion, 707 Srigley St
Woodbridge -- 5732 Hwy #7, Units 3 and 4

Clinic also serves those in Georgina

Videolink via Skype -- contact CLCYR with email address

Housing mediation

• helps tenants and landlords, housing co-operatives and their members resolve conflicts
• specially trained, registered professional volunteer mediators guide to positive resolutions for housing conflicts
• mediators ensure communication remains respectful, safe, inclusive and productive communication
• confidential

Responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home purchasers are entitled to in Ontario.

• Licence new home builders and vendors
• Ensure that builders abide by the legislation
• Educate new home buyers about their warranty rights
• Protect consumers when builders fail to fulfil their warranty obligations
• Resolve disputes about warranty coverage
• Investigates illegal building practices
• Promote high standards of new home construction

Jewish volunteer and advocacy organization

• anti-racism activities
• human rights advocacy
• Anti-Hate Hotline
• encourages communication between members of ethnic, social, economic and age groups
• education programs
• legal action
• public information workshops
• resource centre
• affordable housing program
• seniors program
• sports league for softball and basketball
• community volunteer services
• publications
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Experts in the housing programs supporting the varied and distinct housing needs of Indigenous and the North communities

• including the First Nations, Urban Indigenous, Inuit and Metis people in Canada

Federal housing agency

• mortgage loan insurance
• information on buying a home, renting a home, home renovations, co-operative housing
• housing policy and research

Contact for information on in-person, telephone and virtual services, or visit LLB website

Adjudicative tribunal under auspices of Social Justice Tribunals Ontario

• informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act
• provides balanced and timely dispute resolution in accordance with the law
• handles eviction applications filed by non-profit housing cooperatives

Effective January 1, 2023: Rent increase guideline for 2023 is 2.5%

Housing Services

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings
• voluntary trusteeship service
• street outreach to persons who are homeless, Streets to Homes follow up support for clients who have been placed in housing

MyAccesstoHousingTO (Housing Connections, see separate entry) Community Partner -- assistance with housing search and application process

Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Community services and supports

• information and referral
• assistance with filling out government forms
• assistance with Ontario Works/ODSP
• assistance with pensions
• government, trusteeship service
• document replacement and certification
• commissioner of Oath/affidavits
• interpretation and translation
• voice mail service
• personal income tax services

Albion Volunteer Trusteeship Service -- individualized money management supports

COVID19 -- services continue by phone, email, and video, online workshops and webinars available * offices are closed except for refugee shelters * see website page linked here for phone numbers to contact staff at specific services
COVID-19: SERVICE NOTICE

Housing Help services

• support finding and maintaining housing
• eviction prevention and housing stabilization services
• counselling, case management, advocacy support and referral for post housing stabilization
• information, referral, assistance with applications for subsidized, supportive housing, or emergency shelters
• crisis intervention
• drop-in program, free telephone and computers use during drop-in hours
• Streets to Homes Follow-up Program -- services and specialized help for formerly homeless individuals with complex needs, ID clinic
• seasonal income tax clinic

Information, orientation and education on the topics such as money management, tenants' rights and responsibilities and other community services that assist families facing crisis

Toronto Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• applicants must be low income with adequate income to sustain their housing
• must have legal status in Canada, and pay market rent (not subsidized)
• additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Member agency of Toronto Drop-in Network (TDIN) and Housing Help Association of Ontario (HHAO)

COVID19 -- Many services continue to be available to clients by phone (and if necessary, as determined by the Unison provider/staff, in person) call 416-787-1661 for more information

• Legal Services: phone only, 416-653-5400 ext. 1244
• Housing Services: phone only, 416-653-5400 ext. 1306 and leave a message
• Harm Reduction: phone only, 647-268-5321
• Mental Health Counselling, 416-645-7575 ext 2050
• help to get food, 416-787-1661 ext 1661

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Community Health Centre

• health services, health promotion, community services and community development
• Ontario Health Insurance NOT required for general services

Health Services

• family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
• individual and sexuality counselling, treatment of sexually transmitted diseases
• counselling and case management
• dietitian
• podiatry clinic

Health Promotion

• anonymous HIV testing
• child and parenting programs
• Diabetes Education Program
• Diabetes Prevention Program
• harm reduction programs
• Toronto Public Health dental clinic
• youth programs
• seniors' programs

Pathways to Education 416-787-6800

• academic and financial support for high school students
• located at Lawrence Square 700 Lawrence Ave W, Ste 440B, Toronto M6A 3B4

Housing Help Clinic 416-787-1676 ext 3272

• on-site intake, case management, advice, advocacy, mediation and referral services for local residents, low-income tenants and housing seekers
• integrated services with Downsview Community Legal Services, Toronto Community Housing Corporation - Operating Unit F and St Stephen's Conflict Mediation (North York)

Implements housing policies of UJA Federation of Greater Toronto * education * project sponsorship * housing research * management of community-held projects * development consulting for Jewish community-based affordable housing projects * property managment services -- Avenel Non-Profit, Mutually Assisting Residential Community (Project MARC), Micah Homes Non-Profit Housing Corporation (Plaut Manor), Moshav Noam Housing Co-operative



Rental Assistance Program or Azrieli Program for Holocaust Survivors -- for low income members of the Jewish community, call or use form on website

Represents the interests of private sector rental housing providers * offers public advocacy and information on property management, rental housing regulation and residential tenancies law * Certified Rental Buildings Program designation and listings, www.crbprogram.org

COVID19 -- service available by phone, email, video or in-person; for in-person service, call ahead if possible

• settlement and orientation, referrals for immigration and sponsorship issues, translation and interpretation
• general counselling, family violence and child welfare counselling

Housing Assistance

• help to find affordable market rate housing
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Project Turn-Around

• culturally appropriate intervention program for at-risk youth and family
• counselling, employment and training supports, and mentorship

Rites of Passage Youth Mentorship Program

• for African-Canadian youth in or around Northwest Toronto, ages 12-16 years
• one to one mentoring with an adult; culturally appropriate workshops

Youth for Change

• for Black youth 15-29 in or around Northwest Toronto with mental health and/or substance use concerns
• individual counselling for mental health, substance use and addiction
• group workshops on harm reduction, coping skills, healthy decision-making
• culturally specific resources for youth and families

Youth Outreach Worker (YOW) Program

• for youth 12-29 years from East African, Muslim and Black communities
• youth outreach workers offer services to empower youth

Community drop-in program

• advice on eviction, immigration, social assistance appeals
• free breakfast and lunch Monday to Sunday and holidays, dine-in or take-away
• health information and referral
• clothing, condoms, needle exchange
• Wednesday movie and dinner
• Monday women's group, Tuesday men's group, each 4 pm-6:30 pm
• access to computer, telephone
• workshops
• income tax clinic

Member agency of Toronto Drop-in Network (TDIN)

COVID19 -- Housing support services currently offered in-person with all COVID19 safety protocols

Community services

• information and referral
• filling out forms
• tenant issues, legal information, advocacy
• resume assistance, computer skills development
• HIV/AIDS harm reduction program
• outreach to injection drug users within a harm reduction model
• outreach to homeless people
• community development
• income tax clinic
• volunteer opportunities
• newspaper

Emergency material assistance

• emergency assistance food and clothing (no drop-off at this location)
• pastoral counselling
• mental health counselling
• pre-school and caregiver drop in weekly
• youth programs
• seniors programs
• Christian life groups
• Christmas assistance
• volunteering

Rental and utilities Assistance throught Access York, 1-855-487-5327
Ontario Electricity Support Program -- assistance with applications

Provides independent and assisted living residences for seniors

Services and Programs:

• St Demetrius Apartments
• Ukrainian Canadian Care Centre - Long Term Care Facility

COVID19 -- Many services continue to be available to clients by phone (and if necessary, as determined by the Unison provider/staff, in person); call 416-653-5400 for more information

• Legal Services: phone only, 416-653-5400 ext. 1244
• Housing Services: phone only, 416-653-5400 ext. 1306 and leave a message
• Harm Reduction: phone only, 647-999-3094

Community Health Centre

• health services, health promotion
• community services and community development
• Ontario Health Insurance NOT required for general services

Health Services

• family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
• individual and sexuality counselling, treatment of sexually transmitted diseases
• counselling and case management
• dietitian
• podiatry clinic

Health Promotion

• breastfeeding clinic
• child and parenting programs, including Spanish-speaking groups
• Diabetes Education Centre
• harm reduction programs
• seniors programs
• Toronto Public Health dental clinic
• women's programs
• youth programs

Community Services

• Adult Protective Service program for adults with developmental disabilities
• community kitchen

Housing Help Centre

• client advocacy
• crisis referral to shelters
• eviction prevention
• housing search
• information and referral
• landlord outreach
• negotiation with landlords
• Share the Warmth
• Housing Connections Access Centre
• other Home Services -- rent bank and Streets to Homes Follow-up services

Access Centre for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support

For help with Enbridge gas bills, call 1-855-487-5327

Community Access Services

• Commissioner of Oaths
• computers, internet access, fax, photocopier
• income tax clinic
• Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone

Harm Reduction Services -- individual and community support or information about opiate use and addiction, addiction counselling, counselling and case management, harm reduction supplies (mobile and fixed site)

Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing

Street Outreach Services

• mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
• provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing

Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, income tax clinic, budgeting, mobile community financial worker

Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough

• distribution of safer sex tools, community referrals and informal case management
• access to sexual health testing appointments

Outreach and long-term housing assistance

Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed

• also offered at shelters and drop-ins
• in partnership with Toronto, Streets to Homes

Aboriginal Elder Outreach Project
Elder provides teachings and ceremonies focused on Indigenous customs, values, and practices in order to improve sense of belonging as well as physical, mental, spiritual, and emotional health

• works to increase client's chance of maintaining stable housing
• contact office or outreach@nameres.org for information

Abstinence-based residence and emergency shelter with emphasis on Indigenous culture, includes case management, counselling, stress management, legal information and advocacy, housing assistance

• capacity 70
• multi-disciplinary care team including traditional elders and teachers, psychiatrist, nurse
• Housing Connections (see separate listing) Community Partner

Contact for information on in-person, telephone and virtual services, or visit LLB website

Adjudicative tribunal under auspices of Social Justice Tribunals Ontario

• informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act
• provides balanced and timely dispute resolution in accordance with the law
• handles eviction applications filed by non-profit housing cooperatives

Effective January 1, 2023: Rent increase guideline for 2023 is 2.5%

Community Resource Services

• faxing/printing/photocopying/scanning
• public-access computers
• community bulletin board and job board display

Settlement Services

• one-on-one needs assessment and plan
• information and referrals services
• orientation to life in Canada
• information on:
  • Language Instruction for Newcomers to Canada (LINC)
  • health care system and health benefits (Trillium Drug program, Healthy Smiles)
  • education system
  • housing services (Ontario Electricity Support Act)
  • financial services and the banking system
  • transportation system in Canada
  • family services programs (Youth and EarlyON)
  • employment related services
• citizenship preparation classes for the Citizenship Test
• orientation to Ontario workshop series
• assistance with immigration related forms
• volunteer opportunities

Housing Services

• assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
• Toronto Rent Bank Access Centre
• Ontario Electricity Support Program -- assistance with applications
• LEAP (Low Income Energy Assistance Program)
• Emergency Energy Fund Call Centre: 416-397-7368

Seniors Program

• The Integrated Services for Seniors (ISFS) program
• The Personal Support Services (PSS) for Low Acuity Home Care program

Violence Against Women

• counselling and crisis intervention, needs assessment and referral
• transitional support
• support groups for victims and survivors

Youth Drop-in Centre