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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Health and Wellness, participants may be eligible for transportation to programs, transit fare
- seniors wellness
- recreation programs
- family health and mental health
- youth engagement
- leadership development
- civic engagement
- skills and career enhancement
- community gardens
- newcomer community events
- newcomer youth civic engagement events
- newcomer senior wellness programs
- support towards the social inclusion of the Arab/Afghan/other Refugees/newcomers
- support with basic needs, furniture, clothing, computers/tablets
- youth projects, focused on mental health awareness
- adult and older adult wellness programs, focused on mental health awareness
- health and wellness for older adults
- yoga or fitness classes, followed by information sessions, workshops, socialization, recreation
- structured and supervised activities in group setting for frail older adults with cognitive, physical, and communication impairments
- TASS technology was developed to keep seniors engaged, informed, active socially, and physically and emotionally healthy
- offers senior-friendly, fully integrated, with data/internet access and a multilingual technical support to seniors and seniors serving organizations across the province
- Soft skills training, effective communication, computer training such as QuickBooks and Accounting, Microsoft Suite (Word, Excel, PowerPoint)
- Placement for high school/college/university students and newcomers
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COVID19 -- contact location for COVID-related service updates
Enhanced Language Training for Internationally Trained Professionals
English as a Second Language (ESL): provided at various levels
Settlement Services
Enhanced Language Training for Internationally Trained Professionals
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
- language skills training in English for work or studies, Canadian culture, settlement and employment information
English as a Second Language (ESL): provided at various levels
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
- citizenship preparation
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Short Description
COVID19 -- contact individual centres for service updates; call 1-877-761-1155 or email info@welcomecentre.ca for more information
One-stop service to guide and support immigrants and newcomers
Settlement and Integration Services
Employment Supports
Participates in TRIEC Mentoring Partnership , see separate listing
Managed by a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Information and Community Services (CICS), Job Skills, and Social Enterprise for Canada
One-stop service to guide and support immigrants and newcomers
Settlement and Integration Services
- needs assessment, information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits
- support group for Spanish-speakers
- language skills training in English for work or studies, Canadian culture, settlement and employment information
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
Employment Supports
- needs assessment and individual action plan with one to one coaching
- pre-employment workshops
- Accreditation and Qualification Information Services (AQIS) - advises internationally trained professionals and tradespeople on how to obtain professional recognition in Canada.
- Job Search Workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
- information and assistance on self employment including practice firm
Participates in TRIEC Mentoring Partnership , see separate listing
Managed by a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Information and Community Services (CICS), Job Skills, and Social Enterprise for Canada
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Jewish Immigrant Aid Services Toronto, 1 Open Door York Region Branch
Office: 905-881-6500Visit Website
Joseph and Wolf Lebovic Jewish Community Campus, 9600 Bathurst St, Suite 242
Vaughan, ON, L6A 3Z8 (4km)
Vaughan, ON, L6A 3Z8 (4km)
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Short Description
Helping newcomers build a strong and vibrant community through settlement services
Community Connections -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- one-on-one settlement services with an assigned settlement worker
- group programs: information and orientation to life in Canada, mental health and well-being, informal language learning for children and adults
- translation and interpretation; notary public services
- refugee sponsorship
Community Connections -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
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Short Description
COVID19 -- in-person or phone registration
Offering groceries of non-perishable food items to those who are sick, elderly or are self isolated with no one else to care for them
Food Bank
- delivery to elderly or homebound clients possible, call for details
Offering groceries of non-perishable food items to those who are sick, elderly or are self isolated with no one else to care for them
- volunteers available to assist with shopping for the vulnerable population
Food Bank
- monthly food hampers
- free home delivery service may be available
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Short Description
COVID19 All CCSYR locations closed, no walk-in service
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Integration services
- telephone counselling appointments, call 905-770-7040 ext 241
- Welcome Centres available by phone or email, call 1-877-761-1155 for general inquiries or to book/reschedule appointment
- call 1-800-263-2075 or visit website for updates and information
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Integration services
- orientation
- English and French conversation circles
- professional networking café
- group networking sessions
- healthcare study groups, mentorship
- year-round Income tax clinic
- volunteer opportunities
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Short Description
Social services
- settlement services including form filling
- interpretation by volunteers
- resume editing
- support and counselling for abused women
- information and referral
- cultural events
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Short Description
COVID19 -- contact individual centres for service updates; services available by phone, email or video; call 1-877-761-1155 or email info@welcomecentre.ca for more information
One-stop service to guide and support immigrants and newcomers
Settlement and Integration Services
Employment Supports
Participates in TRIEC Mentoring Partnership, see separate listing
Other Services
One-stop service to guide and support immigrants and newcomers
Settlement and Integration Services
- needs assessment, Information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits
- language skills training in English for work or studies, Canadian culture, settlement and employment information
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
Employment Supports
- needs assessment and individual action plan with one to one coaching
- pre-employment workshops
- Accreditation and Qualification Information Services (AQIS) - advises internationally trained professionals and tradespeople on how to obtain professional recognition in Canada.
- Job Search Workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information
- information and assistance on self employment including practice firm
Participates in TRIEC Mentoring Partnership, see separate listing
Other Services
- Professional Networking Café
- study groups and networking groups for internationally educated professionals
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Short Description
COVID19 All CCSYR locations closed, no walk-in service
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Integration services in partnership with school staff, parents, students and volunteers, including adjustment counselling, guidance and support, advocacy, and service navigationinformation and referral
In partnership with York Region District School Board, York Catholic District School Board, and Immigration, Refugees and Citizenship Canada
- telephone counselling appointments, call 905-770-7040 ext 241
- Welcome Centres available by phone or email, call 1-877-761-1155 for general inquiries or to book/reschedule appointment
- call 1-800-263-2075 or visit website for updates and information
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Integration services in partnership with school staff, parents, students and volunteers, including adjustment counselling, guidance and support, advocacy, and service navigationinformation and referral
- orientation
- cultural interpretation
- newcomer youth leadership program
- parents/students support groups
- cultural and engagement activities
In partnership with York Region District School Board, York Catholic District School Board, and Immigration, Refugees and Citizenship Canada
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Short Description
Community and Family Services
- Meal in a Box emergency food
- emergency clothing, furniture and household necessities
- referrals to community services such as homeless shelters
- newcomer and refugee supports
- Christmas assistance
- children and youth programming, including camps
- programming for adults and seniors
- backpacks and winter coats program
- pastoral support
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Short Description
Publishes online Camps Guide of accredited day and residential camps for children and youth, including camps for children with special needs and camps with subsidies
- online job board
- training events and conferences for camping professionals
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Short Description
Integration and Settlement Program -- needs assessment, pre- and post-arrival information and referral, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
Employment support and entrepreneurial support program
Employment support and entrepreneurial support program
- job search and employment counselling
- group activities including integration circles, job matching
- job needs assessment, support to build social and professional networks helping economic and social integration
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- settlement services in French-language schools
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and social service agencies from July to mid-August
- Host Program for matching foreign trained professionals with peers
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Short Description
Essential services are being delivered in-person, online, via email, and/or over the phone when possible
Services include:
Services include:
- individual and family counselling
- counselling and advocacy for abused women
- crisis intervention
- youth empowerment programs
- women's support groups
- seniors' programs
- parenting support
- settlement services-immigration
- assistance with subsidized housing applications and Ontario Works
- information and referral
- health and safety workshops, annual Health Fair Event
- student placement and volunteer opportunities
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Short Description
Flexible, community-based mental health services, including assessment, crisis support, case management, counselling and treatment
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
Helping Youth Towards Solutions
Harm reduction approach, including individual and group counselling, and family education and support
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community; discrimination, anger, violence and abuse, substance abuse
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for 2SLGBTQ+ youth
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
Transitional Support Services
Day program for adults with developmental disabilities includes life skills and self care, household management, budgeting skills
Residential Support Services for youth and adults offered at various locations
What's Up Walk-in Counselling Clinics at various locations, see separate listings or call intake toll free at 1-866-585-6486
- individual, family, group and short term counselling
- substance use treatment
- sexual assault harm reduction treatment for offenders (limited capacity)
- school-based prevention and consultation
- skill development
- after school groups
- summer work experience opportunities
- preparation for independence
- youth and family involved in service planning and decisions
- consultation for parents, schools, agencies, communities
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
- day/school support services
- respite/residential care
Helping Youth Towards Solutions
Harm reduction approach, including individual and group counselling, and family education and support
- outreach to secondary schools
- day school support service, in collaboration with Toronto District School Board
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community; discrimination, anger, violence and abuse, substance abuse
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for 2SLGBTQ+ youth
- reachOUT Newcomer Network settlement services and community capacity building
- Compass social group for 2SLGBTQ+ youth 13-24 years, living with or identified with intellectual disabilities, includes workshops and recreational activities
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
- voluntary participation for youth in City of Toronto
- referral from Youth Justice Services for youth in City of Toronto, York-Simcoe area, Halton Region, Peel Region
Transitional Support Services
Day program for adults with developmental disabilities includes life skills and self care, household management, budgeting skills
- residential program (capacity 5)
- supported living, 24 hour staff support
- maximum stay up to 2 years
Residential Support Services for youth and adults offered at various locations
What's Up Walk-in Counselling Clinics at various locations, see separate listings or call intake toll free at 1-866-585-6486
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Short Description
Multi-service agency
- settlement services including permanent residency and citizenship assistance, government housing services
- ESL Classes
- family and individual counselling
- employment services
- recreation and social activities including trips, festivals, Farsi classes, Seniors day for Farsi-speaking seniors, music lessons, computer classes, cultural events
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Short Description
Limited in-person appointments are available in Keele and Finch offices. Also, services continue to be offered via phone, email and online
Settlement Services
LINC (Language Instruction for Newcomers to Canada): provides basic English skills in English, upon assessment by YMCA of Greater Toronto --see separate entry
Language Instruction Giving Hope to Trauma Survivors (LIGHTS) Program: alternative language program that provides functional English as a second or additional language (ESL/EAL) instruction to vulnerable newcomers who experience emotional, cognitive, or academic barriers to learning in traditional English classes
Settlement Services
- orientation to life in Ontario; information on immigration issues
- accessing government resources including social assistance, income security, child tax benefits
- assistance with search for housing and social housing
- emotional support
LINC (Language Instruction for Newcomers to Canada): provides basic English skills in English, upon assessment by YMCA of Greater Toronto --see separate entry
Language Instruction Giving Hope to Trauma Survivors (LIGHTS) Program: alternative language program that provides functional English as a second or additional language (ESL/EAL) instruction to vulnerable newcomers who experience emotional, cognitive, or academic barriers to learning in traditional English classes
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Short Description
Settlement services for newcomers and international students, including workshops for the immigrant community
Youth Employment Services
Youth Employment Services
- internships
- summer jobs
- job skills workshops including resumes and interviewing skills
- outreach and cultural activities
- indoor stage events
- outdoor activities: performances, entertainment, speakers, music, food,
- social celebrations
- adult and youth volunteer opportunities
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Short Description
Community Resource Centre
- administrative assistance to community residents and groups
- information and referral services to community and government resources
- access to computers, photocopying, printing and fax
- group activities, workshops and one-on-one support for newly arrived immigrants and refugees of all ages to help integrate them into their new community and establish social and professional networks
- social and recreational mental health
- wellbeing programs for seniors, adults and youth
- Service Navigation Program -- support residents of Jane and Finch and of Northwest Toronto in accessing mental health services and social supports
- financial literacy and support services for low income individuals, families, newcomers and/or youth
- income tax clinic
- workshops and resources
- one-on-one support with a mobile community financial worker for those facing financial barriers
- assists seniors from various ethnocultural groups to live independently and remain healthy
- social and recreational workshops, social groups
- in partnership with other senior focused community agencies to ensure seniors are provided with the support they need
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Newcomer Information Centre, North York - Dufferin Street
Office: 416-630-0330 ext 31070Visit Website
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Short Description
COVID19 -- Services available online and in-person; no appointment required for in-person services
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
- workshops and activities for parents and youth
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Short Description
COVID19 -- Office closed until further notice • support available by phone, email or online * visit COVID-19 Updates
Community centre
Community centre
- newcomer services
- children and youth programs
- training and certification
- student examination supervision
- meeting room rentals
- also locations in Brampton and Mississauga
- after school programs
- tutoring
- summer learning camps
- March and winter break camps
- Home Alone safety course
- outreach and settlement services
- Information and referral
- learning programs such as General Education Development Program (GED), computer training, English as a Second Language (ESL) classes
- empowerment programs such as financial literacy, employment coaching, business set-up assistance
- newcomer repository - The Newcomer (www.thenewcomer.ca)
- career advise and counselling
- leadership engagement
- pre-employment skills training
- employment support
- homework/tutoring assistance
- programs for newcomer youth
- High Five Principles of Healthy Child Development
- Home Alone safety course
- Babysitting course
- leadership engagement
- financial literacy
- Youth Magazine publication - The Youth Mind (Home - Youth Mind (theyouthmind.ca)
- computer training and pad computing
- combating food insecurity through food boxes
- income tax preparation
- promoting Black excellence and women publications - Black Voice, Home - Youth Mind (womenquest.ca)
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Short Description
Settlement services for newcomers
- information and referral
- information and orientation group workshops
- one-on-one settlement counseling
- conversation circle
- citizenship classes
- online workshop
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French as a First Language Catholic elementary and secondary education programs
New to Canada -- helps newcomer students to integrate into Canadian society and, if needed, bring their speech, reading and writing skills up to par
Find a school
Regional offices
New to Canada -- helps newcomer students to integrate into Canadian society and, if needed, bring their speech, reading and writing skills up to par
Find a school
Regional offices
- North-East Regional Office (Toronto) 416-367-6564, 1-800-274-3764
- South-West Regional Office (Hamilton) 905-524-2503, 1-877-646-9091
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Short Description
Settlement services
- reception and arrival orientation
- assistance with housing and banking, and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
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Short Description
Centre offers settlement, employment, supportive counselling and other services to newcomers, youth, families, women, and seniors. Services are delivered both in-person and virtually.
Settlement Services
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
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Short Description
Community Settlement Services
Community Building -- working with residents on local issues to improve social networks and economic security
Skills and Leadership
- one-on-one and group settlement services available to new permanent residents, convention refugees and refugee claimants
- information and referral
- orientation
- formerly Immigrant Settlement and Adaptation Program
Community Building -- working with residents on local issues to improve social networks and economic security
Skills and Leadership
- training in leadership, group facilitation skills, peer leadership, and practicums in these areas, for adults
- Newcomer Youth Leadership Training
- employment readiness -- orientation to Canadian workplace culture, employment counselling and assessment, small business development support
- financial literacy workshops
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