Searching for Refugees

Health and Wellness, participants may be eligible for transportation to programs, transit fare

• seniors wellness
• recreation programs
• family health
• school readiness program
• Parenting Sessions
• youth engagement
• leadership development
• civic engagement
• skills and career enhancement
• community gardens

Newcomers and Refugees Settlement Services

• newcomer community events
• newcomer youth sports
• newcomer youth civic engagement events
• newcomer senior wellness programs
• support towards the social inclusion of the Arab/Afghan/other Refugees/newcomers
• support with basic needs, clothing, computers/tablets

Multi-Community Building Project (MCBP)

• newcomers parenting and education workshops
• youth projects
• community events
• adult and older adult wellness programs

Healthy Outcomes of Preventive Engagements (HOPE)

• health and wellness for older adults
• yoga or fitness classes, followed by information sessions, workshops, socialization, recreation

HOPE Adult Day Program

• structured and supervised activities in group setting for frail older adults with cognitive, physical, and communication impairments

Technology, Access and Support for Seniors (TASS)

• TASS technology was developed to keep seniors engaged, informed, active socially, and physically and emotionally healthy
• offers senior-friendly, fully integrated, with data/internet access and a multilingual technical support to seniors and seniors serving organizations across the province

EPIC Entrepreneurship

• employment and self employment opportunities
• for skilled individuals
• resources including technology, promotions, marketing support and networking

EPIC Training and Placement program

• job training and placement program including job search skills, resume writing, interview preparation
• skills training including small office IT management, effective presentations, social enterprising, computer training such as QuickBooks and accounting, graphic design, website design, Microsoft suite (Word, Excel, PowerPoint)
• placement for high school, college and university students

COVID19 -- services continue by phone, email, and video, online workshops and webinars available; offices are closed except for refugee shelters; see website page linked here for phone numbers to contact staff at specific services
COVID-19: SERVICE NOTICE

Enhanced Language Training for Internationally Trained Professionals in Teaching and Education -- sector specific language training and career orientation

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv [York Region] -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Attendees may qualify for bus fare, or childminding during class

Settlement services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

COVID19 -- contact individual centres for service updates; services available by phone, email or video; call 1-877-761-1155 or email info@welcomecentre.ca for more information



One-stop service to guide and support immigrants and newcomers

Settlement and Integration Services

• needs assessment, Information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Enhanced Language Training -- 13 week, sector specific language training and career orientation

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

English as a Second Language -- adult English for life and work in Canada, part time and full time options

Employment Supports

• needs assessment and individual action plan with one to one coaching
• pre-employment workshops, information on accreditation and qualifications
• Job Search Workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information

Transportation reimbursement and childminding available to eligible individuals

Managed by a partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Information and Community Services (CICS), Job Skills, and Social Enterprise for Canada

COVID19 -- service continues, call for information at 416-630-6481 ext 5421, LINC classes available online, call to register

Settlement services

• pre-arrival immigration information
• newcomer counselling, integration and orientation, support groups, information and referral
• assistance in finding housing
• computer access
• assistance with documentation
• notary public

Employment Services

• resumes, vocational counselling
• JumpStart -- connecting skilled or internationally trained professional newcomers to employment with job placements, mentorship opportunities, volunteering and networking connections in their preferred fields * short term financial assistance
• newcomer scholarships for education or upgrading * various entrepreneurship or business start-up programs

Community Connections Mentorship Program -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
• seniors programs
• summer camp for children 30 months-15 years

COVID19 -- in-person or phone registration

• delivery to elderly or homebound clients possible, call for details

Offering groceries of non-perishable food items to those who are sick, elderly or are self isolated with no one else to care for them

• volunteers available to assist with shopping for the vulnerable population

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Food Bank

• monthly food hampers
• ree home delivery service may be available

Also international disaster response, refugee sponsorship and resettlement services

COVID19 All CCSYR locations closed, no walk-in service

• telephone counselling appointments, call 905-770-7040 ext 241
• Welcome Centres available by phone or email, call 1-877-761-1155 for general inquiries or to book/reschedule appointment
• call 1-800-263-2075 or visit website for updates and information

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Integration services

• orientation
• English and French conversation circles
• professional networking café
• group networking sessions
• healthcare study groups, mentorship
• year-round Income tax clinic
• volunteer opportunities

Social services

• settlement services including form filling
• interpretation by volunteers
• resume editing
• support and counselling for abused women
• information and referral
• cultural events

Programs generally take place at Toronto Public Library, Northern District Branch, 40 Orchard View Blvd

COVID19 -- contact individual centres for service updates; services available by phone, email or video; call 1-877-761-1155 or email info@welcomecentre.ca for more information



One-stop service to guide and support immigrants and newcomers

Settlement and Integration Services

• needs assessment, Information and referral to community and social services including support with finding housing, child care, registering children in school, health care, legal information and government services and benefits

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Enhanced Language Training -- 13 week, sector specific language training and career orientation

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

English as a Second Language -- adult English for life and work in Canada, part time and full time options

Employment Supports

• needs assessment and individual action plan with one to one coaching
• pre-employment workshops, information on accreditation and qualifications
• Job Search Workshops program and walk-in job search centre with access to computers, Internet, fax, photocopier, telephone, staff assistance available, resource materials, job boards, labour market information

Transportation reimbursement and childminding available to eligible individuals

Other Services

• Professional Networking Café
• study groups and networking groups for internationally educated professionals
• seasonal tax clinic

Partnership of five immigrant serving community organizations: COSTI Immigrant Services, Catholic Community Services of York Region (CCSYR), Centre for Immigrant and Community Services (CICS), Job Skills, and Social Enterprise for Canada

Family programs hub, including support, information, and referrals for parents and caregivers; in-person family drop-in play programs for children birth-5 years; virtual homework club and Conversation Café available; contact or visit website for information

• parenting workshops and books
• bereavement, settlement, divorce supports
• early intervention for child development (Nipissing or ERIK Developmental Screen)
• daily circle program and children's library
• weekly Conversation Café for newcomers
• homework club for students (tutor and snacks provided)
• clothing cupboard

Family groups

• Effective Parenting
• Living with Teens
• Parenting a Child/Teen with ADHD
• Navigating Social Media and Technology for Youth with Disabilities

COVID19 All CCSYR locations closed, no walk-in service

• telephone counselling appointments, call 905-770-7040 ext 241
• Welcome Centres available by phone or email, call 1-877-761-1155 for general inquiries or to book/reschedule appointment
• call 1-800-263-2075 or visit website for updates and information

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Integration services in partnership with school staff, parents, students and volunteers, including adjustment counselling, guidance and support, advocacy, and service navigationinformation and referral

• orientation
• cultural interpretation
• newcomer youth leadership program
• parents/students support groups
• cultural and engagement activities

In partnership with York Region District School Board, York Catholic District School Board, and Immigration, Refugees and Citizenship Canada

Community and Family Services

• Meal in a Box emergency food
• emergency clothing, furniture and household necessities
• referrals to community services such as homeless shelters
• newcomer and refugee supports
• Christmas assistance
• children and youth programming, including camps
• programming for adults and seniors
• backpacks and winter coats program
• pastoral support

Church worship held at Toronto Montessori School, 500 Elgins Mills E, Richmond Hill, ON L4C 5G1

Publishes online Camps Guide of accredited day and residential camps for children and youth, including camps for children with special needs and camps with subsidies

• online job board
• training events and conferences for camping professionals

To find camps or outdoor centres visit website for list of accredited programs, or to search online directory

Integration and Settlement Program -- needs assessment, pre- and post-arrival information and referral, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services

Employment support and entrepreneurial support program

• job search and employment counselling
• group activities including integration circles, job matching
• job needs assessment, support to build social and professional networks helping economic and social integration

Connexions communautaires (Community Connections)

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

PIDEF / TÉE (Settlement in French-Language Schools Program)

• settlement services in French-language schools
• outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and social service agencies from July to mid-August
• Host Program for matching foreign trained professionals with peers

COVID19 -- essential services are being delivered online, via email, or over the phone where possible

• individual counselling by phone, video, or online
• youth, women's groups, and seniors' programs delivered online until further notice
• offices open Tuesday and Friday - call to schedule an appointment

Services include:

• individual and family counselling
• counselling and advocacy for abused women
• crisis intervention
• parenting support
• settlement services-immigration
• assistance with subsidized housing applications and Ontario Works
• information and referral
• programs for youth, young mothers, women, and seniors
• health and safety workshops
• annual Health Fair Event
• student placement and volunteer opportunities

COVID-19 No walk in service; counselling and assistance available by telephone; call, email or visit website for details

Flexible, community-based mental health services, including assessment, crisis support, case management

• individual, family, group and short term counselling
• substance use treatment
• sexual assault harm reduction treatment for offenders (limited capacity)
• school-based prevention and consultation
• skill development
• after school groups
• summer work experience opportunities
• preparation for independence
• youth and family involved in service planning and decisions
• consultation for parents, schools, agencies, communities

Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse

• day/school support services
• respite/residential care

Helping Youth Towards Solutions
Harm reduction approach, includng individual and group counselling, and family education and support

• outreach to secondary schools
• day school support service, in collaboration with Toronto District School Board

Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community

• discrimination
• anger
• violence and abuse
• substance abuse

What's Up Walk-in Clinic, see separate entry

reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for LGBTQ youth

• Compass social group for LGBTQ youth 13-24 years, with or labelled with intellectual disabilities, includes workshops and recreational activities
• reachOUT Newcomer Network settlement services and community capacity building

Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour

• voluntary participation for youth in City of Toronto
• referral from Youth Justice Services for youth in City of Toronto, York-Simcoe area, Halton Region, Peel Region

Transitional Support Services

• day program for adults with developmental disabilities includes life skills and self care, household management, budgeting skills
• residential program (capacity 5) includes supported living, 24 hour staff support, maximum stay up to 2 years

Residential Support Services for youth and adults offered at various locations

Multi-service agency

• settlement services including permanent residency and citizenship assistance, government housing services
• ESL Classes
• family and individual counselling
• employment services
• recreation and social activities including trips, festivals, Farsi classes, Seniors day for Farsi-speaking seniors, music lessons, computer classes, cultural events

Limited in-person appointments available in Keele and Finch offices; services also continue to be offered via telephone, email or online

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Settlement Services

• orientation to life in Ontario
• information on immigration issues
• education and training
• accessing government resources including social assistance, income security, child tax benefits, housing and social housing
• emotional support

Helping Our Newcomers Prepare for Employment Success (HOPES)-- resettlement stress support, education, skills and experience support

English LINC (Language Instruction for Newcomers to Canada) -- upon assessment by YMCA of Greater Toronto -- see separate entry

Language Instruction Giving Hope to Trauma Survivors (LIGHTS) Program -- alternative language program that provides functional English as a second or additional language (ESL/EAL) instruction to vulnerable newcomers who experience emotional, cognitive, or academic barriers to learning in traditional English classes

Bridge to Registration and Employment in Mental Health (BREM)

Bridge to Employment in Media and Communications Program (BEMC) -- 7-month full-time program leading to employment or entrepreneurship in the fields of Journalism, Communications and Public relations, Broadcast Media, Management of Entrepreneurial Media, Photography and Photojournalism, Videography, and Web and Graphic Design

Settlement services for newcomers and international students, including workshops for the immigrant community

Youth Employment Services

• internships
• summer jobs
• job skills workshops including resumes and interviewing skills

Community Events

• outreach and cultural activities
• indoor stage events
• outdoor activities: performances, entertainment, speakers, music, food,
• social celebrations
• adult and youth volunteer opportunities

Community Resource Centre

• administrative assistance to community residents and groups
• information and referral services to community and government resources
• access to computers, photocopying, printing and fax

Community Development

• strengthen community leadership and support positive social change from an anti-poverty social justice perspective
• identifying and responding to community needs
• training, support and advocacy for local residents

Settlement Services

• group activities, workshops and one-on-one for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

Community Well-being

• Getting In Touch, Git.Connected, social/recreational mental health program
• adult and youth support groups
• Service Navigation Program -- support residents of Jane and Finch and of Northwest Toronto in accessing mental health services and social supports

Financial Empowerment and Problem Solving

• financial literacy and support services for low income individuals, families, newcomers or youth
• income tax clinic
• workshops
• one-on-one support with a mobile community financial worker for those facing financial barriers

Green Change

• Corner Commons - community space
• community workshops and group programming
• engages area residents to reduce their carbon footprint
• community development and capacity building approach

​The Spot -- youth programs

• drop-in Tue-Fri 11 am-8 pm
• recreation programs, Internet access

Falstaff Youth Social -- weekly group sessions for socializing, recreation, health education

Seniors programs

• assists seniors from various ethnocultural groups to live independently and remain healthy
• in partnership with community agencies to ensure seniors are provided with the support they need

Programs offered in various community locations
Ontario Early Years Centre (see separate record)

COVID19 -- services available online or in person by appointment, book appointment

Settlement Information and Referral

• settlement information sessions in various locations
• guest speaker series
• Newcomer Network
• access to computers, fax, photocopiers, and phone
• settlement resource library
• information on topics such as immigration and citizenship, employment and job searching, access to trades and professions, credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing

Library Settlement Partnerships -- outreach program at Toronto Reference Library

• settlement information and referral
• Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Newcomer Youth Services -- youth-focused settlement information and referral

• Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours, build leadership, language, communication and social skills
• workshops and activities for parents and youth

COVID19 -- Office closed until further notice • support available by phone, email or online * visit COVID-19 Updates

Community centre

• newcomer services
• children and youth programs
• training and certification
• student examination supervision
• meeting room rentals
• also locations in Brampton and Mississauga

Children's Programs

• after school programs
• tutoring
• summer learning camps
• March and winter break camps
• Home Alone safety course

Newcomer Supports

• outreach and settlement services
• Information and referral
• learning programs such as General Education Development Program (GED), computer training, English as a Second Language (ESL) classes
• empowerment programs such as financial literacy, employment coaching, business set-up assistance
• newcomer repository - The Newcomer (www.thenewcomer.ca)

Youth Programs

• career advise and counselling
• leadership engagement
• pre-employment skills training
• employment support
• homework/tutoring assistance
• programs for newcomer youth
• High Five Principles of Healthy Child Development
• Home Alone safety course
• Babysitting course
• leadership engagement
• financial literacy
• Youth Magazine publication - The Youth Mind (Home - Youth Mind (theyouthmind.ca)

Seniors/Low-income Earners

• computer training and pad computing
• combating food insecurity through food boxes
• income tax preparation
• promoting Black excellence and women publications - Black Voice, Home - Youth Mind (womenquest.ca)

Settlement services for immigrants and refugees

• information and referral
• information and orientation group workshops
• one-on-one settlement counseling
• conversation circle
• citizenship classes
• online workshop

French as a First Language Catholic elementary and secondary education programs

New to Canada -- helps newcomer students to integrate into Canadian society and, if needed, bring their speech, reading and writing skills up to par

Regional offices

• North-East Regional Office (Toronto) 416-367-6564, 1-800-274-3764
• South-West Regional Office (Hamilton) 905-524-2503, 1-877-646-9091

Settlement services

• reception and arrival orientation
• assistance with housing and banking, and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

Community Settlement Services

• one-on-one and group settlement services available to new permanent residents, convention refugees and refugee claimants
• information and referral
• orientation
• formerly Immigrant Settlement and Adaptation Program

English Language Support -- group conversation circles for newcomers

Community Building -- working with residents on local issues to improve social networks and economic security

Skills and Leadership

• training in leadership, group facilitation skills, peer leadership, and practicums in these areas, for adults
• Newcomer Youth Leadership Training
• employment readiness -- orientation to Canadian workplace culture, employment counselling and assessment, small business development support
• financial literacy workshops