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Helping newcomers build a strong and vibrant community through settlement services

• one-on-one settlement services with an assigned settlement worker
• group programs: information and orientation to life in Canada, mental health and well-being, informal language learning for children and adults
• translation and interpretation; notary public services
• refugee sponsorship

JumpStart -- vocational counseling; connecting skilled or internationally trained professional newcomers to employment with job placements, mentorship opportunities, volunteering and networking connections in their preferred fields

Community Connections -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

Social services

• settlement services including form filling
• interpretation by volunteers
• resume editing
• support and counselling for abused women
• information and referral
• cultural events

Programs generally take place at Toronto Public Library, Northern District Branch, 40 Orchard View Blvd

COVID19 -- office open with reduced schedule Tue-Thu 10 am-3 pm; phone, and online support and referrals available - call or email organization


Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information

Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion

• health and social services information and resources
• sexual health education and supplies
• lending library
• social and recreational activities

Settlement services

• reception and arrival orientation
• assistance with housing and banking, and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

COVID19 -- office opened with limited staff capacity, appointment are encouraged
call 416-633-5056 or 647-617-1378/647-836-9578/647-617-0425 and leave a message with your phone, email and needs for someone to call you back, also email to ed@kababayan.org

Services for Newcomers

• information and referral; form filling
• needs assessment and newcomer orientation
• interpretation and translation
• help to access social services and housing
• employment supports
• supportive counselling

Employment/Career Services

• employment counseling
• career exploration/goal setting/planning
• job search assistance and workshops and labour market information
• resume and cover letter preparation and mock interviews
• referral to other employment-related trainings

Mental Health Services -- individual counseling, crisis counseling, parenting, relationships, family wellness, anxiety, depression, addiction, group sessions/workshops

Youth Services -- educational sessions, leadership training seminars, school outreach, after-school program for youth, summer activities

Women -- caregivers support network, women's empowerment program, counseling, support group for women in abusive relationships, educational workshops and seminars

Seniors -- counseling and other support group activities, recreational and wellness activities, educational sessions, information sessions on government benefits, community resources, health topics, elder abuse prevention

Family Reunification -- family reunification, educational sessions, supportive counseling, parenting in Canada, support group for parents

COVID19 -- services by phone and email during office hours, programs and in-person services are temporarily suspended ; workshops/seminars -- if you are registered you will receive a call regarding changes, in-person appointments will be rescheduled, due to high call volumes we ask for your patience

Employment Services -- one on one employment counselling, resume clinic, interview skills, career training referrals, career networking club, employment workshops, job fair

Family Services

• counselling for individuals, families, couples
• safety plan development for victims of domestic violence, transition planning and housing support
• referrals to community services, legal information
• educational workshops
• self-help group

Health Services

• education and information seminars
• mobile health clinic for cervical cancer screening, Pap tests, screening for sexually transmitted infections
• breast cancer support group

Settlement Services

• one-on-one orientation or workshops, form filling, interpretation and translation, citizenship preparation, referrals

Social Services

• assistance in accessing social assistance and other services
• recreational and educational programs to reduce social isolation
• translation and interpretation
• seasonal income tax clinic

Settlement services -- information and referral, orientation, interpretation, counselling, form-filling including documentation or social assistance applications

• counselling and support groups for assaulted women and their families
• workshops

Home Instruction for Parents of Preschool Youngsters (HIPPY), 647-346-3700 ext 322 -- in-home school readiness program for low income families

Helping all newcomers build a strong and vibrant community through settlement services

• one-on-one settlement services with an assigned settlement worker
• group programs: information and orientation to life in Canada, mental health and well-being
• informal language learning for children and adults
• interpretation and translation; notary public services

JumpStart --- vocational counseling; connecting skilled or internationally trained professional newcomers to employment with job placements, mentorship opportunities, volunteering and networking connections in their preferred fields

Community Connections -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

COVID19 -- offices are open, but appointments are recommended


Settlement and Adaptation Services

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops
• career mentoring

Employment Services

• employment counselling
• resume preparation, job search techniques
• access to telephone, fax, photocopier
• assistance obtaining certification of education and/or trade documents

Other services -- citizenship, commissioner of oaths, community advocacy, cultural events, Internet access, volunteer opportunities

COVID19 -- services may be available virtually, no walk in service

Translation and interpretation in more than 100 languages including American Sign Language (ASL); social enterprise

Interpretation in person or over the phone, consecutive or simultaneous

Provides intervenors that give auditory and visual information, as well as interpretation services to people who are deafblind and living in the Greater Toronto Area * Intervenors escort deafblind persons to daily activities such as shopping, banking, and recreational/social events, as well as to medical, educational, legal, or government related services

COVID19 -- services continue by phone, email, and video, online workshops and webinars available; offices are closed except for refugee shelters; see website page linked here for phone numbers to contact staff at specific services
COVID-19: SERVICE NOTICE


Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv [York Region] -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Attendees may qualify for bus fare, or childminding during class

Settlement services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

LTW (Language Training at the Workplace) at the employer workplace within York Region -- employer customized training for eligible employees

COVID19 -- services by phone and email during office hours, programs and in-person services are temporarily suspended ; workshops/seminars -- if you are registered you will receive a call regarding changes, in-person appointments will be rescheduled, due to high call volumes we ask for your patience


Employment Services -- one on one employment counselling, resume clinic, interview skills, career training referrals, career networking club, employment workshops, job fair

Family Services

• counselling for individuals, families, couples
• safety plan development for victims of domestic violence, transition planning and housing support
• referrals to community services
• legal information
• educational workshops
• self-help group

Health Services

• education and information seminars
• mobile health clinic for cervical cancer screening, Pap tests, screening for sexually transmitted infections * breast cancer support group

Settlement Services

• one-on-one orientation or workshops, form filling, interpretation and translation, citizenship preparation, referrals

Social Services

• assistance in accessing social assistance and other services
• recreational and educational programs to reduce social isolation
• translation and interpretation
• seasonal income tax clinic

COVID19 -- limited in-person services with limited hours at each location; also continuing to provide services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website

Settlement Services

• information and referral, orientation, translation and interpretation
• client accompaniment, client advocacy
• assistance in completing forms
• employment related services
• short term counselling and support for newcomers including culturally sensitive services for Syrian refugees
• workshops

Welcoming Communities, (Community Connections Mentorship Program)

• matches newcomers with Canadian volunteers who offer orientation to the local area and moral support in transition to Canada
• English conversation circles
• newcomers build leadership skills
• newcomer family drop-in, social events such as movies, cooking club

Services offered at various locations

COVID19 -- community services available via social media, by telephone, email, or online; call for appointment for in-person services; also assistance finding COVID assessment and COVID vaccination


Settlement and Orientation

• information and referral
• translation and interpretation
• accompaniment to services
• supportive counselling

Youth Programs

• youth leadership training
• job placement and community involvement opportunities for youth
• Youth Entrepreneurship Business Professional Training and Start-up -- training, coaching, mentoring and start-up financing to launch a business

Seniors Programs -- services including counselling and workshops

Health Information Workshops

Hate Crime Prevention

Community services and supports

• information and referral
• assistance with filling out government forms
• assistance with Ontario Works/ODSP
• assistance with pensions
• government, trusteeship service
• document replacement and certification
• commissioner of Oath/affidavits
• interpretation and translation
• voice mail service
• personal income tax services

Albion Volunteer Trusteeship Service -- individualized money management supports

Information and referral to community and government services

• assistance with health cards, social insurance numbers, citizenship, permanent resident cards, child benefits, Ontario Works, Canada pensions
• form filling
• interpretation and translation services
• assistance with housing
• accompaniment to appointment

Needs assessment and service planning

• supportive counselling
• assist with job readiness skills
• writing résumés and cover letters, workshops

Provides programs and services to Lao communities across Ontario

Services

• information and referral including employment
• settlement and counselling
• translation and interpretation
• documentation and form filling
• social and cultural events
• community radio program, sports activities
• advocacy, community development and volunteer recruitment
• annual music and cultural festival

Language Instruction for Newcomers to Canada (LINC)

• English classes upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children
• weekend classes

Settlement Services

• assistance filling out government forms, translation and interpretation of documents, documentation for supportive housing applications
• counselling, information and employment services including orientation to Canada, citizenship information and workshops, job search workshops and help with resumes, cover letters and referrals for mentoring

EarlyON Child and Family Centre -- see separate listing

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

Limited in-person appointments available in Keele and Finch offices; services also continue to be offered via telephone, email or online
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Settlement Services

• immigration counselling
• assistance with sponsorship applications
• escort, translation and interpretation, legal referral

Newcomer Skills at Work

• employment mentoring, training in leadership and civic engagement

Community Mental Health Program

• individual counselling, parenting support group, group workshops

Services for Refugees

• mental health counselling or group workshops
• individual counselling on post-traumatic stress disorder (PTSD), grieving and the refugee process, stress management, anxiety or depression, family intervention
• peer support and social engagement through workshops on life skills, emotional intelligence or parenting skills
• sponsorships -- counsellors support people sponsoring refugees under the Group of 5 category and, post-arrival assist with settlement counselling, action plans and form-filling
• volunteer interpreters available

Services may be provided at other locations

COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools


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Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry, childminding for eligible attendees, full-time, part-time and evening classes

Community Services

• programs for youth, seniors, and women
• EarlyON parenting program
• recreation activities, workshops and seminars, volunteer training program, and heritage program for children
• seasonal income tax clinic

COVID19 -- Language and skills training courses continue online but in-person services are expected to resume in September 2022


Participates in LINC (Language Instruction for Newcomers to Canada)

• daytime and evening program available
• digital literacy training
• Women Specific Employment Training (WSET), enhances vocabulary related to specific employment sector, and facilitates transition to employment
• childminding available for eligible candidates
• services upon assessment by YMCA of Greater Toronto -- see separate entry

Settlement services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

COVID19 -- full-time in-person services have resumed, Mon-Fri 9 am-5 pm; call 416-533-8545 or email info@spanishservices.org; appointments only - no walk-ins


Settlement Program

• information, counselling and referral
• assistance with completing government and social services application forms
• ESL classes
• commissioner of oaths
• interpretation and translation services
• monthly settlement workshops

Violence Against Women (VAW) Program

• individual crisis counselling and group counselling by telephone or in person
• support groups for isolated women and their children
• information and orientation about legal rights
• assistance leaving the abusive home, finding transitional housing and applying for social assistance

Volunteer Program

Volunteer opportunities with ESL classes, food security assistance and interpretation and translation assistance

Seniors Program

• art-based workshops
• informational workshops

Legal Clinic, see separate record

HIV and AIDS Prevention Services, see separate record