Searching for Francophones

Web-based, distance learning option for Ministry-funded Literacy and Basic Skills (LBS) program * students may wish to take the web-based course in addition to an on-site course

Designated LBS service providers deliver e-Channel distance learning programs, including specialized services available to Aboriginal, Francophone and deaf, deaf-blind and hard of hearing adults:

Anglophone (English speakers)

• The Learning Hub

Indigenous -- Sioux-Hudson Literacy Council, Good Learning Anywhere (GLA),

Francophone (French speakers)

• Coalition ontarienne de formation des adultes

Deaf and Hard of Hearing

• Deaf Learn Now -- online instruction in American Sign Language

Academic and Career Entrance (ACE) Program -- College Sector Committee,

• Students needing to meet admission requirements for specific apprenticeship and postsecondary programs may wish to complete the Academic & Career Entrance (ACE) Program, available at many colleges and also available online

Francophone helpline for women

• crisis intervention
• support and referral to community agencies
• confidential calls

Community programs

• support groups
• employment and leadership
• mental health support

COVID-19 -- office currently closed to in-person service; toll free and local phone lines are OPEN; complaints may be made using online complaint form on website, or via email to sf-fls@ombudsman.on.ca

• reviews and investigates complaints, including systemic issues
• makes recommendations regarding provision of French language services by the provincial government
• promotes compliance with French Language Services Act (FLSA)

Represents the Ontario French-language public school boards

• supports its members who serve Francophone communities
• provides support, training, advocacy and information to its members

Works with ministries to ensure that the French Language Services Act is applied

• Ensures that the public has access to services in French in the 25 designated areas
• Provides information on the province's Francophone population
• Supports the Minister Responsible for Francophone Affairs
• Information on how an agency or a region can receive a designation under the FLSA
• Provides advice relating to Francophones and the delivery of French-language services
• Gathers and provides information on Ontario's Francophone community
• Acts as a link between the Francophone community and government ministries and their agencies

All services offered online using teleconference

Literacy and basic skills training, including numeracy, digital, communication and interpersonal skills
helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence

Also academic upgrading services that help individuals develop the necessary skills for entry into college-based postsecondary education and training programs (such as apprenticeship)

All services offered online using teleconference

Group programs in community locations

• form filling for people who cannot read or write
• Bibliothèque Marie Luce-LeBlanc
• basic skills employment network
• outreach, information and referral
• FBO-ACE college preparation program (in collaboration with Collège Boréal)
• collaboration with francophone community colleges, school boards and employment programs
• literacy programs -- see branch record

Employment preparation

• assessment of skills, interests and experience
• labour market information
• training and work placement opportunities
• workshops on job search techniques
• resume writing support
• interview skills
• mentorship
• support during the process of developing and launching a business

Pre-departure services for immigrants -- preparation prior to arrival, after arrival and support for employment and integration in the workplace

Licensed child care centre

Carrefour des Immigrants FrancoQueer (CIF)

• settlement and integration services
• information, orientation and reference
• information and orientation workshops
• help with refugee application process and follow up
• discussion groups and peer support, including matching with someone already settled
• social integration activities to adapt to Canadian life
• psychosocial support and crisis counselling

Literacy and basic skills training including numeracy digital communication and interpersonal skillsbrhelps learners prepare for employment apprenticeship secondary-school credit post-secondary education and greater independence

LINC (Language Instruction for Newcomers to Canada) -- provides basic language skills in English, upon assessment by YMCA of Greater Toronto -- see separate entry

Bridging Program -- connects Internationally trained Francophone Professionals in Supply Chain Management with job placements, mentorship, volunteering and networking connections

OSLT (Occupation Specific Language Training) -- 12-15 week workplace communication skills programs in English for health care and business professionals

French as a Second Language Program -- French for Life and Work in Canada

• conversation and pronunciation classes
• beginner to advanced levels available, free placement test

Comprehensive employment and job search services

• assessment of skills, interests and experience
• job search strategies, including resume preparation
• information about careers and occupations, local labour market, employment and training opportunities
• on-the-job training, work experience
• help in maintaining employment
• information and referral to other employment and community services

Second Career Program -- skills training and financial support for laid-off workers

Services for employers

• help in identifying human resource skills requirements
• matching of workplace needs to workers' skills, capabilities, interests and experience
• support for developing on-the-job training plans and monitoring of placements to support retention

Canada-Ontario Job Grant

• financial support for individual employers to purchase training for their employees
• available to small, medium and large businesses planning to deliver short-term training for existing or new employees

Integration

• integration pack includes settlement tools and workshops
• cultural skills training for francophone newcomers
• IKUEN community kitchen
• business English classes

Economic development

• entrepreneurship program, business acumen and economic development
• networking evenings
• luncheon meetings about employability
• counselling and mentoring
• information and referral

Adult Day Program

• meals, snack
• group activities

Active Living Center

• exercise, social and recreational activities
• health and well-being promotion

Case management

• navigation
• referral to social and medical service systems

In-Home Services

• light house cleaning, laundry, assistance with meals preparation
• grocery shopping
• security check

Community meals -- Monday-Friday lunch at noon, fee

Independent and assisted living residence for older adults, capacity 70

• one-on-one needs assessment
• case management
• support services
• 24 hour care
• daily support programs

Caregiver support

• caregiver relief
• support with transition

Community support, outreach and case management services, flexible, ongoing services in the areas of

• basic needs
• counselling
• work and links to community resources
• social activities

Partnership program with Canadian Mental Health Association Toronto Branch, Centre francophone de Toronto and Toronto North Support Services

Health Services, Child and Family Services, Newcomers Services, Employment Services, Legal Aid Services, see separate entries for more detail

Volunteer placement program -- 416-203-1220 ext 1220

Authorized testing centre for Test de français international (TFI)

• multiple choice test that evaluates the French level of non-francophones
• call for details and to make an appointment 416-922-2672
• also offered at Black Creek Community Centre -- see separate entry

Cultural Activities

• planning and organization of artistic and cultural activities in French
• newsletter
• Galerie Céline-Allard (call to book an appointment)

Integration and Settlement Program includes needs assessment, pre- and post-arrival information and referral, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services

Employment support and entrepreneurial support program

• job search and employment counselling
• group activities including integration circles, job matching
• job needs assessment, support to build social and professional networks helping economic and social integration

Connexions communautaires (Community Connections)

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

PIDEF / TÉE (Settlement in French-Language Schools Program)

• settlement services in French-language schools
• outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and social service agencies from July to mid-August
• Host Program for matching foreign trained professionals with peers

Program also offered at:
Storefront, 4040 Lawrence Av East, Scarboroug: Friday from 9 am-5 pm
Community Centre TAIBU, 27 Tapscott Rd, Scarborough: Mon 9 am-5 pm
Centrepoint Mall, Language and Skills, 6464, Yonge St, North York: Monday-Wednesday 8:30 am-4:30 pm
Fairview Mall, 5 Fairview Mall Rd, Suite 280: Wednesday 1 pm-4:30 pm

Community health centre

• family physicians, medical clinics and nursing care
• home visits by nurses
• dietitians and nutrition counselling
• anonymous HIV testing
• diabetes education program
• 24-hour medical hot-line
• immunization
• free diagnostic and specialist services for uninsured immigrants without legal status

French Social/Medical Interpreter Service

• interpretation in hospitals, clinics or doctors' offices
• homeless outreach and intervention
• assistance in obtaining identification
• advice on obtaining social assistance through Ontario Works

HIV/AIDS program

• case management
• anonymous HIV testing
• accompaniment
• information and referral on housing, income supports, employment and legal issues
• prevention, education and advocacy
• Afro-Caribbean forum last Friday of each month
• servicevihsida@centrefranco.org

Community Health Promotion Services

• health promotion workshops
• African suppers to discuss health and HIV-AIDS prevention
• peer-facilitated HIV-AIDS education
• volunteer opportunities
• Christmas basket program for disadvantaged families

Child and Family Services
Drop-in centre for parents and children birth-18 years

Children's Mental Health Program
Child mental health counselling for ages birth-6 years

• service coordination
• individual or family therapy
• family support

Infant Development Program
Early intervention for parents with concerns about their child's development from birth to school, including biological risks, autonomy, social interaction, communication

• adaptation to routines and family transitions
• family support
• coordination, consultation
• referral to specialized services

Program espace jeunesse and mental health service for youth 7-18 years

• therapy and counselling
• individual and family assessments
• school support services
• workshops -- call for detail and to make an appointment 416-922-2672 ext 290

Passerelle Program (children and teens Day Treatment Centre)
For children from 6 to 17 years with behavioural, emotional or social disorders, offered at Bayview North School, North York, Toronto et l'école secondaire Toronto Ouest

• educational and therapeutic services delivered in a school setting
• individual or group assessment and treatment for eligible children
• family support

Centre de la petite enfance (Early Childhood Centre)
Gathering place for parents and children birth-6 years

• language development using games and songs
• psychomotor development activities
• child socialization, parent support groups and parenting education

Le Coin de la petite enfance (Early Years Corner)
Parents and tots program

• recreational activities including gymnastics for kids and outings
• African moms group

Comprehensive employment and job search services

• assessment of skills, interests and experience
• job search strategies, including resume preparation
• information about careers and occupations, local labour market, employment and training opportunities
• on-the-job training, work experience
• help in maintaining employment
• information and referral to other employment and community services

Better Jobs Ontario -- skills training and financial support for laid-off workers

Services for employers

• help in identifying human resource skills requirements
• matching of workplace needs to workers' skills, capabilities, interests and experience support for developing on-the-job training plans and monitoring of placements to support retention

Youth Job Connection

• paid pre-employment services
• job matching, paid job placements with placement supports for participants and hiring incentives for employers
• mentorship, education and work transition supports

Youth Job Connection Summer -- summer job opportunities and part-time job placements during the year

Program also offered at Black Creek Community Centre, 2202 Jane St, room 5 -- call for detail and to make an appointment 416-922-2672

Legal Aid Services

• free legal representation in court for low-income Francophones
• summary legal advice
• community workshops
• family advice lawyer * notary services
• immigration and refugee law
• landlord-tenant law
• social assistance and income support law
• labour law and human rights
• criminal law