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Scarborough COVID-19 Community Support Plan
Office: 416-736-9372Toll Free: 1-888-834-8776
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Short Description
Phone line offering access and referrals to community support to help keep seniors and vulnerable people home and out of hospital * services can include: respite care/personal support, transportation to medical appointments, grocery shopping / medication delivery, case management/care coordination, meals on wheels
Partnership with Scarborough Centre for Healthy Communities (SCHC), Senior Persons Living Connected (SPLC), and TransCare Community Support Services
Partnership with Scarborough Centre for Healthy Communities (SCHC), Senior Persons Living Connected (SPLC), and TransCare Community Support Services
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Short Description
COVID-19 -- expect longer delivery times
Wide product selection for those requiring energy boosting supplements, allergen-free food, gluten and wheat-free foods, infant feeding supplies, infant formulas, thickening products, low protein foods, metabolic formulas and enteral feeding supplies
- certain products will have limits placed on them, including Low Protein IMD Covered Foods
Wide product selection for those requiring energy boosting supplements, allergen-free food, gluten and wheat-free foods, infant feeding supplies, infant formulas, thickening products, low protein foods, metabolic formulas and enteral feeding supplies
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COVID19 -- drop in open Fri 1:30 pm-3:30 pm with a choice of dine in (limited capacity) or takeout meals
Drop-in
- foot clinic Fri 9:30 am-3 pm
Drop-in
- lunch
- Good Food Box distribution -- see separate entry Foodshare
- Foodshare
- emergency clothing
- foot clinic
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COVID19 Telephone or video conferencing available for most services; no in-person services; contact for information
Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars
Delivery of food assistance available, call for information
Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars
Delivery of food assistance available, call for information
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The program designed to help children and families from the pre-natal stage to six years of age * offers preparation for parenting and pre-natal and post-natal care * assist all Indigenous families in providing an environment for the healthy development of children through home visits, service coordination, and referrals
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Social, recreation, and education programs
- community support
- information and referral
- client advocacy
- women's program
- hall rental
- after 4 program, homework help for children 12-16 years
- youth mentorship program for youth 13-18 years
- summer day camps
- Caregiver and child drop-in
- EarlyON Child and Family Centre
- parenting workshops
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COVID19 -- Contact or visit PWA website for information
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Treatment, practical support services, assistance navigating and accessing complex system of care, education and outreach
Treatment and Therapeutic Programs
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Treatment, practical support services, assistance navigating and accessing complex system of care, education and outreach
Treatment and Therapeutic Programs
- one to one consultation on sexual health, medication and HIV information
- medication access assistance
- harm reduction information and supplies including needle exchange, crack kits, condoms and lube
- complementary therapies including vitamin supplements, yoga, reiki, massage, acupuncture
- practical assistance and income supports including financial assistance, benefits assistance, internal and external referrals, advocacy, immigration assistance, holiday programs such as children's gift cards, hair-cutting services
- assistance caring for pets, referral to veterinarian and short term foster program in partnership with Toronto Humane Society
- translation and interpretation services available, call for details
- Essentials Market food bank, including pet food (member of Daily Bread Food Bank)
- Food for Life meal delivery
- peer and professional food and nutrition workshops
- new home start-up kits, holiday bags
- HIV/AIDS speakers bureau
- safer sex educational materials
- positive prevention outreach
- peer leaders program and student peer education
- women's programming
- men's peer health navigator
- Circle of Care
- spiritual wellness
- expressive arts therapy
- holiday dinner and social programming
- theatre access
- volunteer training and opportunities
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COVID19 Building closed and services limited; food hamper delivery and takeout meals available, as well as street outreach with food packages; due to demand, food hamper wait-list may be in effect, contact for details
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Neighbourhood centre for creative enterprise and community learning
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Neighbourhood centre for creative enterprise and community learning
- food access projects, community lunch
- food packages distributed in partnership with Toronto Food Not Bombs
- addiction recovery supports and supportive housing
- mental health therapeutic supports
- employment support
- outreach, including street outreach
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COVID-19 -- Meals on Wheels four days a week Mon, Wed, Thu, Sat
- double meals delivered each day to compensate for non-delivery days
- high-need clients will receive wellness calls on non-delivery days
- meals on wheels Monday-Sunday
- frozen meals, Chinese, vegetarian meals, special diets
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Adult Day Program
- meals, snack
- group activities
- exercise, social and recreational activities
- health and well-being promotion
- navigation
- referral to social and medical service systems
- light house cleaning, laundry, assistance with meals preparation
- grocery shopping
- security check
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Adult Day Services
Includes snacks, hot meals and assistance with personal care
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen)
Home Help
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
Includes snacks, hot meals and assistance with personal care
- Alzheimer Day Program and Frail Elderly Program
- social and recreation activities
- daily fee
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
- education, training and support for individuals caring for frail or disabled family members
- support groups
- information sessions
- advocacy
- assistance in locating health care services, financial benefits and other community resources
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
- day trips
- activities in English, Portuguese, Vietnamese
- $15 annual membership
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen)
Home Help
- light housekeeping, laundry, meal preparation, Monday-Friday
- group shopping, transportation for medical appointments and wellness programs
- participates in Toronto Ride
- bathing, dental hygiene, light housekeeping, Monday-Sunday
- friendly visiting, security checks
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
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Meals on wheels * hot lunch delivered 7days/week, frozen meals delivered once a week * security check with delivery
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Full range of support programs to enable independent community living
Assisted Living Services
Assisted Living Services
- personal Support Workers provide personal care, security checks, light meal preparation, laundry, medication reminders and assistance, and household support to seniors living in social and community housing as well as residential buildings
- Cluster Care -- similar services for seniors living in group settings
- Cluster Care settings include a female-only residence, Chinese-language residences, English-language residences
- Right Place of Care -- personal care, security checks, light meal preparation and medication reminders for seniors living at home
- hospital discharge program for seniors
- volunteers deliver both hot and frozen meals to seniors
- safety checks upon meal delivery
- registered Social Workers work with caregivers both individually and/or in groups to enhance their well-being
- explore self-care strategies, engage in creative activities, and connect with other caregivers and community resources
- personal Support Workers provide relief to caregivers who support seniors in their home
- group exercises and falls prevention classes for seniors and people with disabilities living in the community
- personal Support Workers provide household support for seniors living at home
- recreational and therapeutic activities for older adults who are physically frail, socially isolated, have chronic health issues, memory loss and other cognitive impairments
- on-site support services include nursing, foot care, behavioural response and personal care
- senior-friendly rides for those unable to use public transportation to day programs, medical appointments and group shopping trips
- also available to accompany seniors to medical appointments
- services provided in partnership with Toronto Ride
- volunteers visit seniors for companionship and social support, safety checks
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Short Description
Community services
- meals on wheels
- social and recreational activities
- information and referral
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Short Description
COVID19 -- Food bank open, home delivery available for seniors or those in isolation, email to arrange
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Food bank
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Food bank
- also offers limited advocacy and referral services
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COVID19 Community Response Team supports household essentials deliveries (call to check availability), and virtual exercise and social program
Non-essential services temporarily suspended:
Service reduction and/or alteration:
Services operating as usual:
Multiservice community and home support agency
Lunch Monday-Friday at various locations with gentle exercise
In-Home Services
Home help, homemaking, respite care, caregiver relief
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
Non-essential services temporarily suspended:
- community wellness group programs such as gentle fitness, dining programs, farmers' markets
- Adult Day Program (ADP)
Service reduction and/or alteration:
- transportation
- House Calls, critical visits only, virtual visits when appropriate
- Social work / care navigation / caregiver support, critical visits only, virtual visits when appropriate
Services operating as usual:
- Dementia care residence
- Transitional care
- Meals on Wheels
- Supportive Housing
- In-Home Services for high-acuity clients, service may be altered for low-acuity clients
Multiservice community and home support agency
- adult day programs
- case management, free
- counselling
- foot care clinic
- Home at Last
- information and referral
- home care
- meals on wheels
- social and recreation activities
- support groups, free
- supportive housing services
- transportation
- volunteer opportunities
Lunch Monday-Friday at various locations with gentle exercise
- Meals on Wheels, Monday-Sunday, hot, frozen, kosher and vegetarian meals, Wellness Boxes (fresh fruit and vegetables)
- Farmers Market, summer food program, low cost
In-Home Services
Home help, homemaking, respite care, caregiver relief
- Home at Last, hospital discharge assistance
- House Calls, interdisciplinary health care for home-bound seniors, free
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
- services for residents with dementia at Ewart Angus SPRINT Home, see separate listing
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
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Social entrerprise programs addressing food insecurity, homelessness, and barriers to employment
Chance for Change
Cleaning and catering employment with wraparound supports and assistance
Cleaning Services
Staffed through Chance for Change program, available for private residences and commercial locations; fees
All Dried Up
Food service staffed through Chance for Change program prepares dehydrated foods for seniors; fees
Share the Love
Accepts donations of goods and resources to be used in programs to reduce food waste and food insecurity
Some programs in partnership with other community agencies and local businesses
Chance for Change
Cleaning and catering employment with wraparound supports and assistance
- housing stabilization supports
- food security supports
- vocational training and opportunities
- legal supports
- mental health and addiction counselling
- immigration assistance
- health and mental health support
- immigration assistance
- life skills training
- emergency short-term loan
Cleaning Services
Staffed through Chance for Change program, available for private residences and commercial locations; fees
- extreme cleaning and bed bug preparation available, including follow-up cleaning, and weekly or monthly cleaning for private residences
All Dried Up
Food service staffed through Chance for Change program prepares dehydrated foods for seniors; fees
Share the Love
Accepts donations of goods and resources to be used in programs to reduce food waste and food insecurity
Some programs in partnership with other community agencies and local businesses
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Short Description
COVID19 Programs available in-person and virtually, contact for details on specific programs and services
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Adult and Alzheimer day programs, case management, health and wellness programs, home help and respite care, Meals on Wheels, assisted living and transportation services
Adult Day Programs
Including centre-based recreational, motivational and therapeutic activities for adults with physical and/or cognitive disabilities
Case Management, Information and Referrals
Assistance for adults 55 years and older in navigating health and social service systems, planning and coordinating service
Health and Wellness Centre for Seniors
In-person and virtual drop-in programs for independent adults
Home Support Services
On-site personal care and support services, including home help, respite care, and assisted living for seniors to remain independent in their own home;
Meals on Wheels
Meal delivery, includes safety and wellness checks, hot meals, frozen meals, fruit and vegetables
Transportation Services
Part of Toronto Ride program, includes door-to-door assisted rides for frail seniors and/or adults with disabilities
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Adult and Alzheimer day programs, case management, health and wellness programs, home help and respite care, Meals on Wheels, assisted living and transportation services
Adult Day Programs
Including centre-based recreational, motivational and therapeutic activities for adults with physical and/or cognitive disabilities
- in-person and virtual drop-in for independent adults
- includes meals
- some transportation available
- fees based on service level
Case Management, Information and Referrals
Assistance for adults 55 years and older in navigating health and social service systems, planning and coordinating service
- help arranging health services, home supports, transportation, meals
- form filing, including rental applications, tax filing, completing CPP and other income support applications
- caregiver support group referrals, education and training
Health and Wellness Centre for Seniors
In-person and virtual drop-in programs for independent adults
- social, recreation and exercise programs
- health promotion workshops, clinics
- annual membership, contact for details
Home Support Services
On-site personal care and support services, including home help, respite care, and assisted living for seniors to remain independent in their own home;
- light housekeeping
- short-term and long-term personal care services
- caregiver relief and support
- free, based on assessment
- available in designated community housing buildings in west Toronto
Meals on Wheels
Meal delivery, includes safety and wellness checks, hot meals, frozen meals, fruit and vegetables
- Ukrainian and Italian meals available
Transportation Services
Part of Toronto Ride program, includes door-to-door assisted rides for frail seniors and/or adults with disabilities
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Short Description
COVID19 -- Meals on Wheels service continuing as usual * Congregate Dining events cancelled
Hot or chilled meals delivered Sun-Fri, Sat meals delivered Fri * special diet types available * includes statutory holidays * vegetarian meals available
Frozen Meal Service - Frozen meal packages are delivered * clients choose from a menu or can choose standard packages * special diet types available * soup/dessert packages also available * orders must be placed before 5pm on Thu for delivery the following week
Hot or chilled meals delivered Sun-Fri, Sat meals delivered Fri * special diet types available * includes statutory holidays * vegetarian meals available
Frozen Meal Service - Frozen meal packages are delivered * clients choose from a menu or can choose standard packages * special diet types available * soup/dessert packages also available * orders must be placed before 5pm on Thu for delivery the following week
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Short Description
Meals on wheels * hot Western, Chinese and vegetarian meals available * frozen meals, delivered or pick up at office * congregate dining 9 times per month, transportation available * foot care clinics every two months * telephone security check/reassurance * information and referral
Fresh Produce Delivery Program: Fruits and vegetables delivery service.
Congregate Dining - Social activities and a hot meal * activities can include games, crafts, and physical activities * escort and transportation available
Foot Care Clinic - Basic and advanced foot care provided at monthly community clinics or in the client's home * foot care includes care of corns, calluses, fungal nails, and filing and trimming of nails
Meals on Wheels - COVID19 -- Meals on Wheels service continuing as usual * Congregate Dining events cancelled
Security Check - Regular phone calls to check on the health and safety of older adults and people with disabilities who live alone
Fresh Produce Delivery Program: Fruits and vegetables delivery service.
Congregate Dining - Social activities and a hot meal * activities can include games, crafts, and physical activities * escort and transportation available
Foot Care Clinic - Basic and advanced foot care provided at monthly community clinics or in the client's home * foot care includes care of corns, calluses, fungal nails, and filing and trimming of nails
Meals on Wheels - COVID19 -- Meals on Wheels service continuing as usual * Congregate Dining events cancelled
Security Check - Regular phone calls to check on the health and safety of older adults and people with disabilities who live alone
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Office open to the public 5 days a week; for more information call 416-422-2225
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Settlement Services for Immigrants and Refugees
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- day or evening classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- individual counselling and orientation sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- Make the First Move -- yoga and zumba fitness classes for women
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
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Short Description
COVID19 Programs available in-person and virtually, contact for details on specific programs and services
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Adult and Alzheimer day programs, case management, health and wellness programs, home help and respite care, Meals on Wheels, assisted living and transportation services
Adult Day Programs
Including centre-based recreational, motivational and therapeutic activities for adults with physical and/or cognitive disabilities
Case Management, Information and Referrals
Assistance for adults 55 years and older in navigating health and social service systems, planning and coordinating service
Health and Wellness Centre for Seniors
In-person and virtual drop-in programs for independent adults
Home Support Services
On-site personal care and support services, including home help, respite care, and assisted living for seniors to remain independent in their own home;
Meals on Wheels
Meal delivery, includes safety and wellness checks, hot meals, frozen meals, fruit and vegetables
Transportation Services
Part of Toronto Ride program, includes door-to-door assisted rides for frail seniors and/or adults with disabilities
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Adult and Alzheimer day programs, case management, health and wellness programs, home help and respite care, Meals on Wheels, assisted living and transportation services
Adult Day Programs
Including centre-based recreational, motivational and therapeutic activities for adults with physical and/or cognitive disabilities
- in-person and virtual drop-in for independent adults
- includes meals
- some transportation available
- fees based on service level
Case Management, Information and Referrals
Assistance for adults 55 years and older in navigating health and social service systems, planning and coordinating service
- help arranging health services, home supports, transportation, meals
- form filing, including rental applications, tax filing, completing CPP and other income support applications
- caregiver support group referrals, education and training
Health and Wellness Centre for Seniors
In-person and virtual drop-in programs for independent adults
- social, recreation and exercise programs
- health promotion workshops, clinics
- annual membership, contact for details
Home Support Services
On-site personal care and support services, including home help, respite care, and assisted living for seniors to remain independent in their own home;
- light housekeeping
- short-term and long-term personal care services
- caregiver relief and support
- free, based on assessment
- available in designated community housing buildings in west Toronto
Meals on Wheels
Meal delivery, includes safety and wellness checks, hot meals, frozen meals, fruit and vegetables
- Ukrainian and Italian meals available
Transportation Services
Part of Toronto Ride program, includes door-to-door assisted rides for frail seniors and/or adults with disabilities
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Short Description
Multiservice agency
Youth and Newcomer services, Neighbourhood Link Employment services, Ontario Employment Services -- see separate entries
- community outreach, employment, education, homeless initiative, housing, recreation and social programs
- information and referral
- services for children, newcomers, seniors and youth
- drop-in for families and children
- income tax clinic, by appointment only
- program activities
- referrals
- supportive and non-supportive housing for adults 59 years and older, and one family building, see branch listings for details
- Housing Connections Community Partner (see separate entry) -- assistance with housing search and application process
- referrals to community services
- operates at various sites, schedule varies -- call 416-691-7407 for details
- Adult Day Program -- for persons with physical or cognitive impairment
- Akwasti Program -- home care and related services for frail elderly persons who would otherwise qualify for long term care facilities
- Chinese Programs -- recreational activities in Cantonese and Mandarin * home support -- case management, client intervention and assistance * friendly visiting, security checks * transportation and escort, priority for clients with medical appointments, participates in Toronto Ride -- free
- lunch every third Wednesday, dinner every other Friday at East Toronto Seniors Centre, 2802 Danforth Ave, nominal fee --call for details
Youth and Newcomer services, Neighbourhood Link Employment services, Ontario Employment Services -- see separate entries
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Short Description
Support the health of individuals, families and communities
Child and Youth Programs - Provide youth with a wide range of social recreational activities that will enable them to be peer leaders, and to enhance their personal and community capacity
EarlyON Child and Family Centre - Free drop-in programs offer children up to the age of six, their parents, and their caregivers an interactive environment where they can participate a wide range of activities
Food Access Programs - Addresses food access and food security issues in the Stonegate community * support the development, implementation and operation of a local community garden, a Good Food Box program, a Good Food Market, a seasonal Farmers' Market, and school based Snack Program * capacity building workshops around food issues also organized throughout the year for community members to attend.
Pre and Post Natal Programs - Pre natal program offer child birth classes and a weekly pre natal nutrition program * post-natal programs offer parenting information, breastfeeding support and encourage healthy eating for women in the first year of their baby's life
Child and Youth Programs - Provide youth with a wide range of social recreational activities that will enable them to be peer leaders, and to enhance their personal and community capacity
EarlyON Child and Family Centre - Free drop-in programs offer children up to the age of six, their parents, and their caregivers an interactive environment where they can participate a wide range of activities
Food Access Programs - Addresses food access and food security issues in the Stonegate community * support the development, implementation and operation of a local community garden, a Good Food Box program, a Good Food Market, a seasonal Farmers' Market, and school based Snack Program * capacity building workshops around food issues also organized throughout the year for community members to attend.
Pre and Post Natal Programs - Pre natal program offer child birth classes and a weekly pre natal nutrition program * post-natal programs offer parenting information, breastfeeding support and encourage healthy eating for women in the first year of their baby's life
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Provide primary health care, health promotion and a wide variety of community programs to the Stonegate-Parklawn Community * identify individual and community needs and respond by providing accessible and inclusive health services and health promotion programs
Clinical Health Services - Health services include:
Community Programs - Stonegate CHC provides primary health care services and health promotion and community programs in the Stonegate- Parklawn Community. We identify individual and community needs and respond by providing accessible and inclusive health services and health promotion programs.
Family Programs - Support the health of individuals, families and communities
Housing Help Centre - Support to the residents in the community facing difficulties in accessing housing and/or maintaining their current accommodation * advocate for residents with barriers in accessing community resources, such as financial assistance and emergency support to improve their social health
Physical Fitness Program - Offer free activities to promote physical health and well being
Seniors Programs - Variety of programs for seniors in the community
Women's Programs - Designed to reach out to women of all ages in the community * offer women focused services and activities, and especially welcomes women who feel disadvantaged or isolated * provide individual counselling and advocacy, and facilitates group workshops and activities on topics of special interest for women
Clinical Health Services - Health services include:
- medical services - primary health services
- chiropody services - foot care
- dietitian services - nutrition education and counseling
- asthma education - one to one sessions and group sessions on information to understand asthma or other breathing problems
- smoking cessation - offer counselling and support to individual clients and community members contemplating and or attempting to quit smoking
- diabetes education - offer nutrition education and counseling throughout the whole lifespan, from infant to older adult
- counselling services - offer support to help clients address a variety of mental health issues
- dental services
Community Programs - Stonegate CHC provides primary health care services and health promotion and community programs in the Stonegate- Parklawn Community. We identify individual and community needs and respond by providing accessible and inclusive health services and health promotion programs.
Family Programs - Support the health of individuals, families and communities
Housing Help Centre - Support to the residents in the community facing difficulties in accessing housing and/or maintaining their current accommodation * advocate for residents with barriers in accessing community resources, such as financial assistance and emergency support to improve their social health
Physical Fitness Program - Offer free activities to promote physical health and well being
Seniors Programs - Variety of programs for seniors in the community
Women's Programs - Designed to reach out to women of all ages in the community * offer women focused services and activities, and especially welcomes women who feel disadvantaged or isolated * provide individual counselling and advocacy, and facilitates group workshops and activities on topics of special interest for women
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