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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID-19 -- in-person services, hours and programming at participating agencies may be impacted: contact ahead for information
Full time paid employment preparation program
Program delivered at West Scarborough Neighbourhood Community Centre, JVS Toronto, YES Toronto, and Arab Community Centre of Toronto -- see separate listings
Full time paid employment preparation program
- 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral
- 8 to 16 week supported placement with an employer in the community
- ongoing support after completing the program
- placements are in careers such as sales, administration, construction, or trades
Program delivered at West Scarborough Neighbourhood Community Centre, JVS Toronto, YES Toronto, and Arab Community Centre of Toronto -- see separate listings
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Short Description
Community programs
- support groups
- employment and leadership
- mental health support
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Short Description
Comprehensive employment and job search services
Skills training and financial support for laid off workers
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- paid pre-employment services
- job matching, paid job placements with placement supports for participants and hiring incentives for employers
- mentorship, education and work transition supports
- summer job opportunities and part-time job placements during the year
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Short Description
Programs and services that help the immigrant community find opportunities, put down roots and establish networks for successful integration into Canadian society.
Focuses on youth, adults, older adults, low-income families, and at-risk women, with a focus on the Asian immigrant community especially Mainland Chinese immigrants in the GTA.
Settlement Services for Newcomers and International Students
Focuses on youth, adults, older adults, low-income families, and at-risk women, with a focus on the Asian immigrant community especially Mainland Chinese immigrants in the GTA.
Settlement Services for Newcomers and International Students
- social services counselling
- information and referral
- outreach and cultural activities
- participates in CAP (Community Access Program) free Internet access
- internships and summer jobs
- volunteer positions/placement positions
- job skills workshops, including resumes and interviewing skills
- networking
- educational programs
- social activities
- referral to government services
- form filling
- celebration of cultural traditions - dancing, singing, drums and musical entertainment
- Lunar New Year, summer, autumn celebrations (for youth, adults, and older adults)
- Canada Day and Summer Holiday Events
- workshops on wellbeing for adults and older adults
- Zoom online sessions with professional speakers
- support services
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Short Description
COVID19 Call 416-929-9614 ext 2278 for information on in-person, telephone and virtual services
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Comprehensive employment and job search services including:
Better Jobs Ontario Program
Skills training and financial support for laid-off workers
Services for employers
Help in identifying human resource skills requirements
Youth Job Connection
Paid pre-employment training
Youth Job Connection Summer
Summer job opportunities and part-time job placements during the year
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Comprehensive employment and job search services including:
- assessment of skills, interests and experience, job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training and work experience
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario Program
Skills training and financial support for laid-off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers
Help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Youth Job Connection
Paid pre-employment training
- job matching and paid job placements with placement supports for participants
- mentorship and education and work transitions supports
- hiring incentives for employers
Youth Job Connection Summer
Summer job opportunities and part-time job placements during the year
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Short Description
Multidisciplinary arts training academy for youth facing barriers to careers in arts and entertainment
- visual, digital, recording, and business arts incubator for youth
- graphic design, photography, videography, visual arts
- recording arts, audio engineering, DJ skills, production
- arts business in music, fashion, sports, Public Relations
- focus on personal development, education, employment, entrepreneurship, mentorship
- in-class training and workshops, guest speakers
- students may enroll in one program at a time
- minimum 10 hours per week required in the class space
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Short Description
COVID-19 -- in-person service may be available -- check ahead; most services remain virtual
Comprehensive employment and job search services * assessment of skills, interests and experience * job search strategies, including resume preparation * information about careers and occupations, local labour market, employment and training opportunities * on-the-job training, work experience * help in maintaining employment * information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements * matching of workplace needs to workers' skills, capabilities, interests and experience * support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees * available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Youth Job Connection -- paid pre-employment training * job matching * paid job placements with placement supports for participants and hiring incentives for employers * mentorship * education and work transitions supports
Youth Job Connection Summer -- summer job opportunities and part-time job placements during the year
Comprehensive employment and job search services * assessment of skills, interests and experience * job search strategies, including resume preparation * information about careers and occupations, local labour market, employment and training opportunities * on-the-job training, work experience * help in maintaining employment * information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements * matching of workplace needs to workers' skills, capabilities, interests and experience * support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees * available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Youth Job Connection -- paid pre-employment training * job matching * paid job placements with placement supports for participants and hiring incentives for employers * mentorship * education and work transitions supports
Youth Job Connection Summer -- summer job opportunities and part-time job placements during the year
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Short Description
COVID-19 -- in-person service may be available -- check ahead; most services remain virtual; Lighthouse Project online and distance training available; new referrals and intakes assessed over the phone; Youth Collaboration Program call 416-504-5516 ext 262 or ext 267 or email csr@yes.on.ca to register
Individual and group employment counselling, assessment, job postings, referral and follow up * employability improvement, integration into workforce * job search workshops, newcomer services, self-marketing, entrepreneurship * financial literacy course
Bizstart Entrepreneurship -- full-time, six month entrepreneurship training program helping youth start a business * offers training in marketing, business planning, management, web design and other topics * youth are matched with a mentor from business community
Lighthouse Project -- career exploration program offering labour market research and interview preparation * also offers self care and stress management strategies * 12 week paid work placement tailored to individual interests and needs
Student services -- summer and year round employment service for youth 15-30 years seeking work * workshops * volunteer and co-op placements
Summer Company -- entrepreneurship program for students aged 15-30 looking to start their own business during summer break * participants receive funding and support
Youth Collaboration Program -- helps youth find employment through group-based employment and life skills training * paid work experience placement may be offered upon completion of the training
Individual and group employment counselling, assessment, job postings, referral and follow up * employability improvement, integration into workforce * job search workshops, newcomer services, self-marketing, entrepreneurship * financial literacy course
Bizstart Entrepreneurship -- full-time, six month entrepreneurship training program helping youth start a business * offers training in marketing, business planning, management, web design and other topics * youth are matched with a mentor from business community
Lighthouse Project -- career exploration program offering labour market research and interview preparation * also offers self care and stress management strategies * 12 week paid work placement tailored to individual interests and needs
Student services -- summer and year round employment service for youth 15-30 years seeking work * workshops * volunteer and co-op placements
Summer Company -- entrepreneurship program for students aged 15-30 looking to start their own business during summer break * participants receive funding and support
Youth Collaboration Program -- helps youth find employment through group-based employment and life skills training * paid work experience placement may be offered upon completion of the training
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Short Description
Comprehensive employment and job search services
Services for employers
Program also offered at Black Creek Community Centre, 2202 Jane St, room 5 -- call for detail and to make an appointment 416-922-2672
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Services for employers
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience support for developing on-the-job training plans and monitoring of placements to support retention
- paid pre-employment services
- job matching, paid job placements with placement supports for participants and hiring incentives for employers
- mentorship, education and work transition supports
Program also offered at Black Creek Community Centre, 2202 Jane St, room 5 -- call for detail and to make an appointment 416-922-2672
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Short Description
Drop-in centre, counselling services and support for LGBTIQ2S youth, including case management, newcomer support, and access to community resources, books, and workshops
Drop-in centre
Includes intake, assessment and individualized support plan; information and referral to emergency shelter, housing options; assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP); assistance in obtaining identification and/or legal support in amending sex markers on official documentation
Counselling Centre
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
Drop-in centre
Includes intake, assessment and individualized support plan; information and referral to emergency shelter, housing options; assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP); assistance in obtaining identification and/or legal support in amending sex markers on official documentation
- light groceries, TTC fare, harm reduction kits, personal hygiene kits
- meals available with snacks throughout opening hours
- employment assistance including resume and job search coaching, and referrals
- computer lab with WiFi
- access to printer, fax, phone
Counselling Centre
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
- individual, group and family counselling
- addiction and mental health supports
- medical, dental and legal aid referrals
- exploration of education opportunities, including high school, postsecondary and trades programs
- gender affirmation, community acceptance support and counselling, including transition planning and trans literacy seminars
- group discussion and learning activities
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Short Description
COVID-19 Update: in-person and walk-in service has resumed; virtual services are still available
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Comprehensive employment and job search services
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment * information and referral to other employment and community services
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- paid pre-employment training
- job matching
- paid job placements with placement supports for participants and hiring incentives for employers
- mentorship
- education and work transitions supports
- summer job opportunities and part-time job placements during the year
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Short Description
Social, recreation and fitness programs for all ages
- information and referral
- volunteer opportunities
- caregiver and child drop-in
- after school program
- pre-kindergarten enrichment (PEEP)
- homework club
- PA days and summer day camps
- sport and recreational activities
- EarlyON Child and Family Centre
- after school program
- leadership summer camp
- boys and girls clubs
- employment support
- health and wellness
- social club and music, art, dance
- community food gardening
- Neighbour 2 Neighbour (outreach for isolated adults)
- community kitchen
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Short Description
Drop-in for youth
- outreach
- counselling and support
- transitional housing and housing support
- welfare
- employment
- legal help
- social, recreation and cultural activities
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Immigrant and Refugee Services Program
Office: 416-532-7586 ext 124Office 2: 416-532-7586 ext 404
Visit Website
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Short Description
Settlement services
Individual assistance with immigration, orientation and other settlement-related issues
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
Individual assistance with immigration, orientation and other settlement-related issues
- information and referral
- identification documents, applying for government benefits/services, housing, legal issues and accessing healthcare services
- employment education and support
- group settlement sessions
- client advocacy support
Trained and experienced volunteer mentors assist with language learning in English language settlement groups, orienting to new community, and establishing social and professional networks
- volunteering and civic engagement
- financial literacy
- skills and career development
- free immigration legal clinics
- leadership training
- entrepreneurship
- homework club
- one-to-one help with resume writing and job search skills
- post-secondary and scholarship applications
- computer drop-in
- mentorship
- sports clubs and recreation
- art and design activities
- volunteer program
- civic engagement activities
- Individual and group mental health and wellness support
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Short Description
COVID19 -- closed until further notice
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Youth employment and skills strategy program -- 6 week intensive kitchen training and pre-employment support to prepare individuals for a career as line cooks
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Youth employment and skills strategy program -- 6 week intensive kitchen training and pre-employment support to prepare individuals for a career as line cooks
- menu planning, knife skills and food prep training
- food handler and WHMIS certifications
- participants paid for 30 hours per week to attend sessions with 6 week paid work placement following training
- one to one job search assistance
- ongoing support
- funded by Service Canada
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Short Description
Drop-in centre, including essential supports, case management, wraparound supports, workshops, and social and recreational activities; lunch Mon-Sat 12 noon-1 pm (see separate listing)
Essential support
Access to workshops
Breaking Barriers Program
Case management, including wraparound support, and referrals for life management, health and wellness, income security, employment and housing
LOFT Kitchen
Social enterprise café and catering business trains youth in food and hospitality industry, located at George Chuvalo Neighbourhood Centre, 50 Sousa Mendes St
Member agency of Toronto Drop-in Network (TDIN)
Essential support
- meals and snacks
- showers and laundry facilities
- access to phone, fax and internet
Access to workshops
- literacy, financial literacy, health coping strategies
- resume writing
- help with filling out social assistance applications
- personal support for community members
- recreation and social activities
- community gatherings, field trips, arts and crafts
- volunteer opportunities
Breaking Barriers Program
Case management, including wraparound support, and referrals for life management, health and wellness, income security, employment and housing
- individualized service plan
- housing starter kit
- gardening
LOFT Kitchen
Social enterprise café and catering business trains youth in food and hospitality industry, located at George Chuvalo Neighbourhood Centre, 50 Sousa Mendes St
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
Comprehensive employment and job search services
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
- skills training and financial support for laid-off workers
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- paid pre-employment training
- job matching
- paid job placements with placement supports for participants and hiring incentives for employers
- mentorship
- education and work transitions supports
- summer job opportunities and part-time job placements during the year
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Short Description
Employment Accessibility for Students with Disabilities
- assistance with matching skills and qualifications to full or part time employment
- resume and interview tips
- employment action plans
- assistance in gaining work experience and marketable skills
- engages youth in interactive and dynamic life skills training and mentorship initiatives which help develop skills needed for participating in the labour market
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Short Description
COVID19 -- settlement services are being delivered in-person with staff at full capacity since April 2022 at both locations of the agency; services are still also available via phone and email, call 416-536-4420 or pia-parkdale@piaparkdale.com for immediate support ; youth peer tutoring program suspended until further notice
Settlement Program
Employment Services
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes
- drivers licence written test preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Employment Services
- referral to employment centres
- job search training, resume preparation, workshops
- access to computers, Internet, fax, photocopier
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring - suspended until further notice
- leadership development
- year round income tax clinic for up to 10 years past by appointment
- seasonal income tax clinic with West Neighbourhood House
- anti-racism and access and equity programs
- community events, festivals
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Short Description
COVID19 -- all settlement services are being delivered at full staff capacity since April 2022; service users can access in-person settlement services. Services also available via phone and email, youth peer tutoring suspended until further notice
Settlement Program
Employment Services
Seniors Programs
Settlement Program
- needs assessment and referral, information and orientation
- translation and interpretation
- assistance with government applications and form filling
- citizenship classes and facilitation of ceremonies
- drivers licence written test preparation classes; computer classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, childminding and TTC tokens available -- see separate entry
Employment Services
- drop-in resource centre, referral to employment centres
- job search training, resume preparation, workshops
- access to computers, Internet, fax, photocopier
- social, educational and recreational services
- information and outreach
- employment assistance
- peer tutoring (suspended)
- leadership development
- year-round income tax clinic for up to 10 years previous by appointment
- seasonal income tax clinic with West Neighbourhood House
- anti-racism and access and equity programs
- community events, festivals
Seniors Programs
- Saturday social and exercise program
- Tibetan Seniors Program
- Tai Chi, Line Dance and Yoga
- Thursday afternoon English conversation class for Tibetan seniors
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Short Description
Comprehensive employment and job search services
Services for employers
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Services for employers
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- paid pre-employment training
- job matching
- paid job placements with placement supports for participants and hiring incentives for employers
- mentorship
- education and work transitions supports
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Short Description
Centre offers settlement, employment, supportive counselling and other services to newcomers, youth, families, women, and seniors. Services are delivered both in-person and virtually.
Settlement Services
Settlement Services
- information and newcomer' orientation; group information sessions on settlement
- referrals to access other programs and services
- interpretation
- support with applications to government programs and services
- settlement counselling; family reunification support
- English conversation classes
- computer skills training; life skills seminars
- employment counseling
- career exploration, goal setting and planning
- job search assistance and workshops e.g LinkedIn workshops
- networking with employers
- resume and cover letter preparation, mock interviews
- labour market information and exploration
- referral to other employment-related information and programs
- leadership training and workshops, education and information sessions on topics relevant to youth
- summer activities and festive seasonal celebrations
- financial literacy training, financial planning support for post-secondary education
- career planning, academic support
- life coaching, supportive counselling
- information sessions on topics that impact family wellbeing
- leadership training and workshops, skills development
- supportive counselling
- support for women in abusive relationships
- social, recreation and wellness programs
- information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
- supportive counselling
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Short Description
Youth Wellness Centre
- one-stop, multiservice, youth-friendly space where young people can have fun and access key services they need when they need them
- employment support
- financial literacy
- academic supports
- peer supports
- clinical mental health supports with counsellors
- for youth 19-29 years
- networking and mentoring focused on career
- offered in different locations
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Short Description
Comprehensive employment and job search services
Better Jobs Ontario Program -- skills training and financial support for laid-off workers
Services for employers
- assessment of skills, interests and experience
- job search strategies, including resume preparation
- information about careers and occupations, local labour market, employment and training opportunities
- on-the-job training, work experience
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario Program -- skills training and financial support for laid-off workers
Services for employers
- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
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Short Description
Newcomer Settlement Program
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer youth program
Individual and group sessions for settlement support services, referrals, information, and orientation
Mobile Settlement Services in Shelter Program
In-group workshops, individual and group workshops (including providing information, orientation, referral, and needs assessment) for homeless and under-housed newcomers who are Permanent Residents and Convention Refugee families
Newcomer youth program
- practice English skills
- employment assistance
- volunteer opportunities
- homework help and mentorship support
- recreational activities including sports, music, arts
- family reunification
- in partnership with other service providers
- individual and group mental health and wellness support
- post-secondary and scholarship support
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