Searching for Career Counselling

COVID19 Virtual supports and programs available, contact for details or visit website

Employment support and skills training, includes:

• customer service and leadership training
• vocational training and career planning
• paid placement
• resume and interview preparation
• online employment connections and resources
• support groups, mental health and wellness groups
• inancial management seminars
• recreational workshops

COVID19 Services online or by telephone, call for details

Assists women to make steps toward economic self-sufficiency, inludes intake and assessment, information and referral, individual and group counselling, follow up and support, resettlement assistance for shelter clients (child care and transportation available)

• job search support and access to job developer
• work experience through internship and volunteer opportunities
• access to Career Boutique
• life skills development
• housing support and Furniture Bank

COVID19 Virtual and in-person supports available

Multi-service agency, including outreach assistance, telephone support and harm reduction supplies; referrals to food, legal and counselling; peer support counselling; arts and recreation seminars and events

Crisis Peer Supports
Includes family violence and child welfare supports; senior supports and referrals; culturally appropriate intervention program for at-risk youth and families; referrals to legal and medical services

Toronto Downtown East (DTE) Outreach Services
Access to harm reduction supplies, services, supports and referrals, 4 days a week in Toronto Downtown East; call 416-518-4824 or email harmreduction@equitablenow.ca; note that the front-line harm reduction outreach team is in the field and might not return calls immediately

Housing Supports
Advocacy and assistance in finding housing, shelter and food access services

Immigration
Settlement services and support, including orientation, advocacy and community support letters, crisis peer support; translation, interpretation, and referrals for immigration and sponsorship issues

Employment
Assistance in job search, resume writing, interview preparation, mentorship; employment training and education development; peer support for individuals experiencing long-term unemployment

COVID19 -- Contact for details on in-person service changes and enhanced safety measures; call Muhaari A. Director of Programs & Services at 416-831-9729 or email a.muhaari@black-cap.com for support and information.


HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients

• practical assistance
• home and hospital visits
• treatment, support groups
• housing and employment support
• youth program

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

COVID-19 -- In-person service and programs may be impacted -- contact ahead


Intensive 1 year career and business development assistance

• bi-weekly career coaching, group development, workshops
• matches client with business leaders and professionals for coaching and skills training

COVID19 -- proof of vaccination required to enter facility and attend events, many exams being offered remotely, learning programs delivered remotely, visit website for information

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Evaluation and curriculum support

Assessments program to assess the competencies of health professionals and their readiness to practice in Ontario

• administers examinations to ensure health professionals meet Canadian standards
• learning programs to help health professionals transition to training and practice
• educational programs to support international medical graduates in their transition to residency training

Additional services in the area of test design and administration, and curriculum development and delivery

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Counselling and psychotherapy, psychological and vocational assessments, and spiritual support

• individual, couple and family therapy
• workshops, seminars, retreats, speakers

Satellite office at Wellspring Worship Centre Church, 89 Centre Ave, North York

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance

Drop-in services, including medical, mental health, employment, housing support and legal services

• breakfast, lunch, afternoon snack
• access to laundry, showers
• hygiene products
• substance use counselling and harm reduction supplies
• mental health counselling and crisis intervention
• visiting nurse
• housing support services
• access to telephones, resource computers
• referral to community partners
• clothing available (dependent on donations)

Member agency of Toronto Drop-in Network (TDIN)

Family support services including advocacy, care management, Christmas assistance; lunch program, in partnership with Dixon Hall Neighbourhood Services

• supper program
• computer classes
• children and youth programs including after school programs, homework help and tutoring, sports, summer camps, March break day camps
• fathers group
• child care (see separate listing)

Food Bank
2-3 days supply of unprepared, non-perishable food, appointment required (see separate listing)

Take-away meals
Also assistance obtaining resources such as hygiene supplies, baby items, warm wear (see separate listing)

Adult Services
Includes meal, life skills classes, Bible studies

Bridges Adult Program
Chronic poverty initiative includes courses, workshops, mentoring, tutoring, case management and social events

• health promotion
• volunteer and employment programs
• summer social program

Counselling services
Professional therapy for youth, adults, couples and families unable to afford counselling, by appointment

• psycho-educational groups on topics such as anger management, anxiety, depression, emotional wellness
• Christian orientation provided as requested

Drop-in programs
Includes employment services and housing assistance

Employment services
Individual employment and job readiness support for adults and youth, call 416-929-9614 ext 4275 or email ees@ysm.ca for information

Mental health
Telephone counselling by appointment, call 416-355-3568 or 416-929-9614 ext 3235

Women's community development
Programs include workshops, skills development, computer classes

Member of Daily Bread Food Bank, and member agency of Toronto Drop-in Network (TDIN)

Career transition assistance to reduce barriers to employment, including skills development and training, mentorship opportunities, job fairs and networking events, and employer and labour market engagement

• job coaching
• vocational training, including SalesCamp
• career coaching
• job search assistance for underrepresented populations
• interview and resume preparation
• life skills training

Presentation formats vary by program (virtual, in-person or combination), contact for details

Building Brighter Futures -- bursaries and scholarships for postsecondary studies
Rivers to Success -- matches Indigenous students with mentors to help with education, career guidance
Teach for Tomorrow: Indigenous Educator Apprenticeship Program -- encourage and support First Nations, Inuit and Métis students in WSD to become teachers
Online resource Centre for educators

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Ontario Employment Assistance Services (OEAS)
Employment needs assessment and counselling for persons returning to work

• barriers to employment explored, action plan developed and implemented
• career planning, job search skills, labour market information, job placement and retention support
• referral to appropriate employment service or vocational training program
• case management and follow-up

COVID19 -- some services offered by phone, email or online, no walk-in service
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Services and supports for internationally trained nurses

• assistance in preparing for registration exam
• orientation to nursing and the health care workplace in Ontario
• job shadowing placement opportunities
• individual counselling, group support
• branch offices in Hamilton, Brampton, Mississauga and London -- call or visit website for information

COVID19 -- all offices are open for appointments; services are offered remotely over the phone, zoom, email

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Settlement Services

• orientation, information, assessment and referral
• supportive counselling -- youth, adults, families
• problem gambling counselling for Polish, Russian and Urdu-speaking communities
• employment and educational counselling
• commissioner for taking affidavits
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

PAR Program (Partner Assault Response Program)

• for Polish or Russian speakers, offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence
• 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 Update -- in-person service may be available -- check ahead; most services remain virtual


Career Discovery

• career testing to individuals who are looking for help with their career path
• additional skills training may be available upon completion of program

Career Opportunity

• individual career counselling and support
• seminars and guest speakers
• assistance with resumes and cover letters
• interview preparation
• job matching
• access to computers, telephone and internet for job search purposes

YESAbility

• career counselling for youth and adults with disabilities
• individualized action planning including matching skills and qualifications with appropriate part time employment opportunities
• resume and interview tips
• on the job coaching
• assistance in gaining work experience and marketable skills
• provides access to transportation, assistive technology, and accommodation devices and services that will prepare individuals for maintaining employment
• access to additional assistance through ODSP Employment Supports, including transportation and assistive technology, to enable students and recent graduates to learn and become better equipped to thrive in a competitive labour market.

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

• settlement services; filling in forms such as Canada Child Tax Benefit, SIN, passport and citizenship applications, Permanent Resident renewals
• information and referral for legal advice on refugee and immigration matters or for crisis intervention for domestic violence
• sessions to address gender-based discrimination, domestic abuse and violence
• mentoring, placement, information; career counselling for internationally trained professionals
• food safety and security

After School Tutoring Program (ASTP)

• free tutoring for students, Kindergarten-Grade 10 on Zoom and in-person
• cultural heritage events and celebrations

Senior Services

• senior support program: workshops, accompaniment to appointments, interpretation, capacity building; socio-cultural programs
• exercise and wellbeing activities: to register, email qsislam@bangladeshi.ca
• seniors & intergen drop-in, art and crafts, and adult day sessions (in-person sessions)

Youth Programs

• to register or volunteer for youth programs
• Youth Engagement Program
• Youth Eliminates Smoking (YES) program to promote healthy living
• inter-generational project to minimize the gap between seniors and youth through social events
• weekly safe space drop-ins
• summer sports in August (weekends) at Dentonia Park
• weekly youth mental health and wellness sessions

Research and Evaluation

• program and project evaluation, action research, publication in peer reviewed journals, joint collaboration with various educational institutes and agencies
• for more information and collaboration, contact Nasima Akter, PhD and Qazi Shafayetul Islam

Employment services

• Job Search Workshops -- workshops to help prepare for job search and to explore career options
• topics include fundamentals of computer and the Internet, social media, resume and cover letter writing, current labour market information, job search techniques, networking, and interview skills and practice

Employment Counselling

• individual case management including one-to-one career counselling

Job Development

• partnerships with employers to match clients with available positions

Newcomer program

• five day condensed program
• assists newcomers to learn about the Canadian Labour Market and workplace expectations
• resume and cover letter development, interview skills

Computer fundamentals workshops

• MS Word, MS Outlook, and internet for those over 40 years old with referral from Employment Counsellor
• 1 week program

Resource and Information Centre

• access to job search tools, computer, Internet, fax, scanner, photocopier and printed resources

Employment Essentials

• Moving Forward program -- 8 week pre-employment program for persons 21 years and older with mental health barriers to employment who receive Ontario Works
  • group workshops with one to one counselling
  • in partnership with CAMH
• New Knowledge, New Steps for Newcomers Program -- 6 week pre-employment program focused on preparing newcomers for successful job search
• Youth Works -- 6 week paid employment training and 8 week job placement for unemployed youth 15-30 not in school looking for work experience

Ontario Employment Services -- see separate entry