Searching for Counselling For Abused People

Emergency shelter, capacity 32

• counselling and referrals
• advocacy and follow up
• court and immigration escort
• children's program and counselling
• legal and housing assistance

Transitional Housing and Outreach Support Program (TH&O)
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau

Crisis intervention and culturally sensitive counselling, support and referral * support for families and friends of survivors * support groups * information on alternatives to legal justice system * court support, accompaniment and advocacy program * research, public education, workshops * comprehensive volunteer training * all services confidential * trans-positive environment

Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women

• liaison with diverse communities
• confidential and anonymous

Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511

COVID19 Emergency shelter open, new referrals accepted if space permits; other services offered remotely where possible, call for details

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Emergency shelter
Includes telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support

• capacity 33

Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes

Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills

VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities

• music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
• in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes), and Man Up (mentorship)

Community counselling, support groups for women and children, advocacy, accompaniment to legal services, assistance finding housing, and telephone contact

Violence prevention programs for girls, including tweens, teens and young women; contact for program details and registration information

ReelRealMen online 10 week program for male identified youth 14-18 years; safe space for male-facilitated discussions on gender based violence, healthy masculinity and relationships; contact for details on registration and schedule

COVID19 Contact or visit website for update on phone, virtual and in-person programs and services

Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children

• information and referral
• accompaniment and advocacy
• assistance in obtaining services
• development of support networks
• outreach and home visit services provided in various community locations

Emergency shelter
Includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services

• capacity 30
• children's programs

Transitional and Housing Support Program
Counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up

Women and Communities Against Violence (WACAV)
Builds and strengthens linkages between under-serviced areas, supports service providers and shelters

COVID19 -- Call main hospital switchboard or visit website to find updates to current screening and visiting policies


Pediatric acute care hospital

• dental clinic, physician referral required
• emergency department, see separate entry
• classroom for children with epilepsy in elementary school struggling with school or who learn differently from peers
• psychiatry

International Patient Office-- 416-813-7654 ext. 428917

• for children who need medical care not available in their own country
• Herbie Fund -- provides financial support for children from around the world requiring treatment not available in their own countries to receive surgical care at SickKids in Toronto

SCAN (Suspected Child Abuse and Neglect) Program-- 416-813-6275, Monday-Friday 9 am-5 pm 416-813-7500 after hours - ask to be put through to the SCAN Team

• assessment of child abuse and neglect
• care and support for children and teenagers who may have been mistreated
• referrals for parents/guardians
• consultation for medical professionals and community workers regarding child abuse and neglect

Lotus Health -- Call or text 437-226-3579, responses within one business day; for urgent concerns call 416-813-7500 and request that SCAN be paged

• health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
• coordinated approach to care

Ontario Poison Centre -- see separate entry

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries

In-person pre-booked appointments and some group programs resumed, mandatory masking in effect and double vaccination required prior to first appointment; contact for information or visit website

Virtual mental health support available for women experiencing violence

Options adult and children's case management services available by phone and email Mon-Fri 9 am-5 pm

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Individual and group counselling, walk-in counselling, information and referral services to individuals and families; specialized services for LGBTQ community, individuals with HIV/AIDS, individuals with developmental disabilities, seniors (including seniors experiencing abuse), sexual abuse survivors, women experiencing abuse, male perpetrators of abuse, separating and divorcing families; advocacy, education, research and community development

Counselling and Support for Individuals, Couples and Families
Counselling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues

• Violence Against Women Program
• counselling for male survivors of sexual abuse, member agency for Support Services Network for Male Survivors in Ontario (central region)
• social reform, public education and advocacy

Families in Transition
Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage , includes individual and family counselling, educational programs, support groups, mediation of parenting plans, and training and consultation for professionals working with changing families

Growing Up Healthy Downtown for children birth-6 years (see separate listing)

Individual and Group Counselling for Women in Abusive Relationships
Individual and group counselling for women who have experienced partner abuse, multilingual services available, including crisis intervention, and programs for children who have witnessed partner abuse

Next Steps Program for Men
Group counselling for men who are or have been abusive to their partners, including alternatives to abusive behaviour, and communication skills

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

Seniors and Caregivers Support (see separate listing)

Call for information on FST services available at partner agencies, including Unison Health and Community Services, Bathurst-Finch Hub (540 Finch Ave), Working Women Community Centre, Victoria Park Hub (1527 Victoria Park Ave), Rexdale Community Health Centre (8 Taber Rd), and LAMP Community Health Centre (185 Fifth St) - see separate listings

In-person pre-booked appointments and some group programs resumed, mandatory masking in effect and double vaccination required prior to first appointment; contact for information or visit website

Single session, urgent counselling for individuals, couples and families seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions, and other issues

Member agency of Support Services Network for Male Survivors in Ontario

COVID19 In-person pre-booked appointments available, and some groups resumed, contact for information; masking mandatory, and proof of double vaccination required prior to first appointment

Virtual mental health support available for seniors experiencing elder abuse

Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues

Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups

Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field

Family violence treatment and prevention

• child sexual abuse
• individual and family counselling
• programs for women in abusive relationships
• member agency of Support Services Network for Male Survivors in Ontario
• children's mental health program
• recruitment, education and support for foster and adoptive parents
• addiction and mental health case management
• early intervention/care planning
• aftercare

Partner Assault Response (PAR)

• 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

Prevention and Support Programs

• family support and development
• parenting circles
• community kitchen
• clothing bank

Youth Programs

• drop-in for youth 16-24 years
• counselling and support
• transitional housing
• substance abuse prevention
• HIV prevention
• outreach
• social, recreation and cultural activities

Educational Programs -- Aboriginal EarlyON Child and Family Centre

• local lead agency for EarlyON Child and Family Centre
• education and support for families with children birth-6 years
• summer day camp and residential camp
• GED program at Native Learning Centre (83 Alexander Street, tel. 416-393-0358) and Scarborough office -- for youth 18-20 years

see branch listings for additional information

Mobility for Good -- free phones and subsidized plans to indigenous women at risk or surviving violence, in partnership with Telus

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care

• transportation for essential visits
• providing hot meals, frozen meals and food hampers to seniors and people needing isolation
• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually -- telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program --in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services

• individual support and self help group
• public education, seminars, workshops
• information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support
• information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas

• retirement groups
• seniors self help groups
• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment

• intensive case management, personalized care plan
• service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care

• care coordination
• scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home

• health maintenance, nutritional counselling

Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older

• drop-in centre, friendship groups, interest classes, outings

COVID-19 -- intake offered by phone, counselling offered online or by phone

Individual, family and group therapy for a variety of problems

• assessment and treatment
• services for physically and sexually abused adolescents, and adolescent perpetrators

Intensive Service -- intensive counselling for high risk children and youth up to 18 years and their families

Wraparound Program -- for street youth and young mothers at risk up to 24 years

• helps client assemble a team of professional and lay people to develop and monitor a treatment plan

Child and Family Services
Drop-in centre for parents and children birth-18 years

Children's Mental Health Program
Child mental health counselling for ages birth-6 years

• service coordination
• individual or family therapy
• family support

Infant Development Program
Early intervention for parents with concerns about their child's development from birth to school, including biological risks, autonomy, social interaction, communication

• adaptation to routines and family transitions
• family support
• coordination, consultation
• referral to specialized services

Program espace jeunesse and mental health service for youth 7-18 years

• therapy and counselling
• individual and family assessments
• school support services
• workshops -- call for detail and to make an appointment 416-922-2672 ext 290

Passerelle Program (children and teens Day Treatment Centre)
For children from 6 to 17 years with behavioural, emotional or social disorders, offered at Bayview North School, North York, Toronto et l'école secondaire Toronto Ouest

• educational and therapeutic services delivered in a school setting
• individual or group assessment and treatment for eligible children
• family support

Centre de la petite enfance (Early Childhood Centre)
Gathering place for parents and children birth-6 years

• language development using games and songs
• psychomotor development activities
• child socialization, parent support groups and parenting education

Le Coin de la petite enfance (Early Years Corner)
Parents and tots program

• recreational activities including gymnastics for kids and outings
• African moms group

COVID19 -- most staff working remotely, call or email for program intake and support

In-person court services, and visits to Vanier Centre suspended, Market Place closed due to COVID restrictions

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Transitional housing, counselling, community, court and outreach programs

Phyllis Haslam Residence -- transitional residence for women on parole

• staffed 24 hours
• individual and group counselling, practical assistance
• referral and support to plan for release
• capacity 14, also 2 satellite apartments for independent community living, 1 for woman with a child

General Counselling -- individual and group counselling supports and workshops for women in the community dealing with social, economic and justice issues

• provides information pertaining to legal rights, health and safety and alternatives to at-risk behaviours
• programs include parenting, immigrant family law, anger management, theft and fraud, healing from abuse and trauma, domestic/gender based violence, substance abuse and gambling support

Reintegration Counselling -- individual and group counselling for women on provincial probation and parole

• clients provided with skills to develop alternatives to theft, fraud, substance use behaviours and poor decision making

Trauma Recovery and Empowerment Model (TREM) --individual and group counselling and psycho-educational support for women who have experienced gender-based trauma

Direct Accountability Program (DAP) -- provides alternatives to prosecution for individuals charged with minor criminal offences, operates at the College Park court

Partner Abuse Response program -- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

BEST (Building Employment Strategies Together) -- individual and group support for women to develop a job search plan

• communication skills, resume writing, financial literacy, identifying career training programs and job placement

My Start-Up Entrepreneurship Program -- self-employment entrepreneurship training and support program for women who want to start their own business

• idea generator sessions, employment skills workshop, support developing business ideas and low interest loans
• in partnership with Rise Asset Development at University of Toronto

Record Suspension (Pardon) Information Services -- assistance with submitting a pardon application with the National Parole Board of Canada

Talk and Listen Phone Line, 1-855-924-3708 -- assists women calling from institutions to navigate the criminal justice system

• information and resources on legal information, housing, mental health services, reintegration, release planning
• does not make third part calls or call on anyone's behalf

College Park Court Program -- practical assistance and support, information to women and their families navigating the court system

• assistance with referrals, information and resources
• free snacks, clothing, personal hygiene items for women released on bail

Vanier Centre for Women -- social and recreation program, provides information and resources about Elizabeth Fry Toronto and other community supports

The Market Place -- for marginalized women particularly those recently released from incarceration

• in-house service provides free personalized shopping allowing women to pick up clothing, food, supplies and other needed items

COVID19

• drop-in and group services have resumed
• appointment preferred
• masking is not mandatory but suggested for all visitors
• people who have symptoms of illness are urged to wear masks or access services online

Community Development -- volunteer recruitment, training and placement, community networking and partnership

New Immigrant Drop-In

• mutual support group for newcomers, supportive counselling
• information and referral
• assistance in filling out forms for social assistance, income security programs, and affordable housing
• accompaniment to appointments, translation and interpretation, free Internet access

Filipino Program

• assistance and referrals to Filipino youth, families and seniors to help meet their housing, employment and health care needs
• fosters partnerships with grassroots organizations to connect with broader advocacy to promote labour rights and social justice

Family Services

• Violence Against Women counselling
• Violence Against Women Transitional Housing
• family life education

Women's Drop-in -- informal meeting place for Vietnamese and Chinese women

• support groups, recreation, workshops

Seniors' Drop-In -- informal meeting place for Southeast Asian seniors (Cambodian, Chinese, Lao, Vietnamese)

• recreation, weekly social events

Children Programs -- summer, March break and teacher professional activity day programs

Youth Drop-In -- life skills training, volunteering

COVID19 -- Offices closed, but virtual services available

• Family Violence Services, Mothers In Mind in-person services on hold until further notice -- phone contact available to clients
• call 416-603-1827 for details on available services, or visit CDI website for general information

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Multiservice agency providing early intervention, family violence, child development services, licensed child care centres

Early Intervention -- mental health services for children with social, emotional or behavioural problems

• child and family programs, including family, parent and community counselling
• Intensive Community and Home Services
• child care consultation services and intensive resource support
• school based programs
• SNAP (Stop Now and Plan) intervention and treatment program for children 6-11 years -- see separate entry

Family Violence -- services for women and their children birth-16 years who have experienced family violence or childhood sexual abuse

• individual and group counselling
• on-site counselling for women and children living in shelters
• school liaison program for children in shelters
• treatment services for children and youth who have been sexually abused
• training and support to professionals providing this treatment

Healthy Child Development-- 5 early learning centres, EarlyON Child and Family Centre, Parkdale-High Park -- see separate entry

Integra Program -- clinical services for children 8-18 years with diagnosed learning disabilities and mental health issues -- see separate entry

Child and Adolescent Services for Abuse and Trauma (CASAT) -- for children and youth 4-18 years, and their families, affected by sexual abuse or other interpersonal traumas, such as physical or emotional abuse, or exposure to domestic violence

• includes counselling and mental health consultation
• Understanding Child Sexual Abuse -- guide for parents and caregivers, available online, in English, Mandarin, Punjabi, Spanish

Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, homelessness prevention program, and parenting, mental health and wellness programs and workshops

• Pathways to Employment in partnership with JVS Toronto
• Restitution Services for Holocaust Survivors
• Holocaust Survivor Emergency Funding
• chaplaincy services
• speakers
• all services confidential

Café Europa monthly group for Holocaust survivors in partnership with Bernard Betel (see separate listing)

Children
Jewish child protective and family services investigates allegations of child neglect and abuse

• adoption and foster home services and recruitment
• file and adoption disclosure
• counselling
• big brothers and big sisters program
• homework club
• school outreach counselling program

Families
Includes individual, couple, family and group counselling, family life education and life skills programs

• financial assistance combined with poverty reduction counselling for persons on social assistance
• assistance maximizing benefits and entitlements, and finding employment and accommodation
• support for families with special needs children
• Family Resource Centres for pre-school and caregivers (see separate listings)

Woman Abuse Program
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups

• Here to Help group program for children and their mothers
• advocacy and community outreach
• education and consultation
• referrals

COVID19 Open for essential services, providing urgent in-person individual services with heightened screening

• for counselling, contact central intake line 416-323-9149 ext 234, or email intake@schliferclinic.com
• FCSW program operating remotely and able to assist with family support, safety planning, clients contact intake line 416-323-9149 ext 234 or fcsw@schliferclinic.com if unsafe to call
• group counselling and special programming sessions cancelled until further notice
• call, email or visit BSCC website for details

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Legal services
Information, advice and consultation on issues of violence against women

• referrals to lawyers
• assistance with all levels of the justice system
• family and immigration law representation
• Independent Legal Advice for survivors of sexual assault
• community education
• systemic advocacy

Family Court Support Worker Program
Information on the family court process, and assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)

• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

Counselling Services
Individual and group counselling

• mindfulness, trauma support
• referrals to community agencies
• housing transition support for women leaving abusive relationships
• Gardiner Expressive Arts Group for survivors of sexual abuse

Interpreter Services Toronto, ist@schliferclinic.com
Language interpretation to access support services in the community and in Domestic Violence Courts

• includes services for clients who are deaf or hard-of-hearing
• interpreter training and employment opportunities

Women's Support Program for Women Experiencing Violence 416-532-4828 ext 136 or ext 133
Individual and group counselling for women experiencing violence and abuse and children exposed to violence in the home

EarlyON and Growing Up Healthy Downtown 416-532-4828

• Family Preschool Drop-in
• Preschool Indoor Playground
• Parent Engagement Program
• Dad and Family Project is designed for families with children birth-6 years

School Age and Youth Programs 416-532-4828

• After-School Program
• Summer Day Camp
• Youth Leadership Program is a summer program

Women's Support Program for Women Experiencing Violence
Individual and group counselling for women experiencing violence and abuse and children exposed to violence in the home

Settlement services

• one on one information and referral, orientation
• counselling
• documentation
• social assistance applications
• interpretation
• information sessions and workshops

Women support groups

• counselling and support groups for assaulted women
• Spanish-speaking seniors club
• Portuguese-speaking seniors group
• groups for Portuguese-speaking, Spanish-speaking and Mandarin-speaking women
• wellness and fitness program
• advocacy and public education
• community development

Home Instruction for Parents of Preschool Youngsters (HIPPY) -- in-home school readiness program for low income families, serving Jane and Finch, Malvern, Thorncliffe and Toronto West

Tutoring program -- for students of Portuguese or Spanish-speaking heritage

Live in Care Giver support program -- individual support, employment and employer related issues, employment training opportunities

Community engagement -- community led activities, volunteering, leadership development for youth, women and seniors

Centre offers settlement, employment, supportive counselling and other services to newcomers, youth, families, women, and seniors. Services are delivered both in-person and virtually.

Settlement Services

• information and newcomer' orientation; group information sessions on settlement
• referrals to access other programs and services
• interpretation
• support with applications to government programs and services
• settlement counselling; family reunification support
• English conversation classes
• computer skills training; life skills seminars

Employment/Career Services

• employment counseling
• career exploration, goal setting and planning
• job search assistance and workshops e.g LinkedIn workshops
• networking with employers
• resume and cover letter preparation, mock interviews
• labour market information and exploration
• referral to other employment-related information and programs

Youth and Family Support

• leadership training and workshops, education and information sessions on topics relevant to youth
• summer activities and festive seasonal celebrations
• financial literacy training, financial planning support for post-secondary education
• career planning, academic support
• life coaching, supportive counselling
• information sessions on topics that impact family wellbeing

Community Support for Women

• leadership training and workshops, skills development
• supportive counselling
• support for women in abusive relationships

Community Support for Seniors

• social, recreation and wellness programs
• information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
• supportive counselling

Culturally sensitive counselling and advocacy

Violence Against Women (VAW) Program

• counselling for women in an abusive relationship and for children who witness acts of violence
• safety planning for protection while in transition
• crisis intervention, advocacy, and legal referrals
• interpretation, information and referral
• assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
• counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
• referral to counselling groups for abusive men
• preventive community education, and public awareness as to the social and criminal consequences of domestic violence

Counselling -- to improve family relationships, parenting or children's education; referrals to anger management

Newcomers -- referrals for housing, employment, language training and settlement

Division of the Greek Orthodox Archdiocese of Canada