Searching for Young Parents

Eating Disorders Program

• for children and youth 8-18 years
• diagnosis and treatment
• inpatient and outpatient programs
• family education

Substance Abuse Day Treatment Program and Outpatient Services

• harm reduction approach
• assessment, individual and group treatment
• day treatment with academic program
• parent support

Young Families Program

• health care for adolescent mothers and their children
• nutrition and feeding
• parenting education; psychosocial and mental health support

SickKids Interprofessional Team for Youth (SITY)

• focuses on illness-specific issues for youth with chronic health conditions
• identification and reduction of high-risk health behaviours
• health care for marginalized and at-risk populations including lesbian, gay, bisexual, and transgender (LGBT) youth, street-involved teens, and immigrant and newcomer adolescents
• advocacy

Transgender Youth Clinic -- interdisciplinary medical care and support to transgender adolescents

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 Telephone or video conferencing available for most services; no in-person services; contact for information

Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars

Delivery of food assistance available, call for information

COVID19 Modified services via phone, email, video calling, or screened on-site services by appointment with enhanced safety protocols

Health Centre
Nurses or nurse practitioners available for phone consultations and referrals, or by appointment; urgent psychiatry visits can be arranged; call 416-929-9614 ext 2238 or email healthcentre@ysm.ca

Mental Health Services
Telephone counselling by appointment, call Nazreth 416-929-9614 ext 2269 or email nmebrahtu@ysm.ca

Nursery
Appointments available for supplies for young families in need; current registered families may receive a 2 week supply of child supplies, to coordinate pick up call Ruth 416-929-9614 ext 2232 or email rroblin@ysm.ca

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Health Services
Including primary medical care, dental care, check ups, lab tests (including HIV testing), referrals, and ID replacement; no Ontario Health Insurance or identification required; child care available

• access to diapers, formula, baby food
• birth control, pregnancy tests
• prenatal care, perinatal services
• prenatal and parenting classes
• immunization
• optometry, eye glasses
• chiropractor, physiotherapist, naturopath, psychiatrist
• addictions counselling
• traditional Chinese medicine
• foot care, socks and shoes
• health education and counselling on health issues

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance

Trauma-informed wraparound supports and services, including counselling and case management, housing support, health program, parenting and child development supports, and high school program; community education includes speakers, workshops on subjects of interest to young parents, including healthy sexuality, informed decision-making and pregnancy options

Counselling and Case management
Individual counselling and information, advocacy support and systems navigation, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting

• support with form filling and applications
• wraparound support and information on pregnancy options, personal goal setting, relationships and personal challenges

Food Program and Practical Help
Warm meals available, including light breakfast and lunch for participants, their supports and children during drop-in hours; also supper available Monday and Tuesday

• Food Connect Program monthly access to essential food items for 12 participants experiencing food access challenges, includes referrals to community food programs
• Swap Shop includes access to free donated items such as baby clothes and equipment, maternity clothes, toys, books and small household items
• emergency supplies such as diapers, formula, menstrual products
• free Presto tickets for public transit to/from Jessie's Centre

Health Services
Individual health counselling for participants and their children

• onsite access to health promotion specialist
• weekly access to family doctor
• specialized prenatal and postpartum classes
• free pregnancy tests, prenatal vitamins, nutrition, feeding supplies, health products
• health care navigation including referrals to doulas, midwives, primary care providers

Housing Support
Range of services to assist in finding and maintaining affordable housing

• assistance with social housing applications and special priority applications
• private market rent searches
• income supports assistance
• housing stabilization and eviction prevention
• conflict resolution and safety planning
• support with landlords for viewings and interviews
• accompaniment on request
• advocacy, education and information on tenants rights and responsibilities

Jessie's School Program
Access to secondary school credits from grades 9-12 and preparation for integration into mainstream and alternative schools and post-secondary education

• ​information on scholarship opportunities

Parenting Supports and Groups
Counselling, information, guidance, referrals and development screening

• Parent-Child Centre (PCC) includes parenting skills support, mentoring, parent and child activities and events; childminding available onsite for participants
• groups include prenatal and postnatal support, Nobody's Perfect parenting groups, and Girls Circle personal development groups

Promotes access to health care for street involved youth * services tailored to homeless and at-risk youths

• ID clinic
• youth case management
• youth harm reduction supports
• pregnancy and parenting supports
• youth legal supports
• housing support
• medical and health care
• drop-in centre on Wed 4pm-6pm

Health services for youth including information on sexual and reproductive health issues

Supports and sexual health issues include:

• low-cost birth control
• IUD insertions
• emergency contraception
• mental health counselling
• pregnancy options and medical abortions
• sexually transmitted infections testing and treatment
• HIV
• safer sex
• trans care
• prenatal care
• educational materials and workshops
• volunteer opportunities

House Community Health Centre (The) - HIV information and testing * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results

Teen Health Source - Comprehensive information on sexual health issues such as relationships, puberty, sexuality, birth control, sexually transmitted infections

Teens Educating and Confronting Homophobia (TEACH) - Offer peer facilitated workshops on anti-homophobia/biphobia/transphobia and the issues faced by LGBTQ2S youth in schools and community settings * these interactive workshops are focused on busting myths, challenging stigma, and making our communities safer for all * training and resources are also available for service providers working with youth

COVID19 -- most services available by virtual care or telemedicine, call ahead for details * sexual health drop in suspended * if clients need an in-person appointment, call first for screening



Community health centre provides primary, sexual and mental health care services for youth

Services include

• information and referrals on sexual and reproductive health issues, birth control, relationships, pregnancy options, sexually transmitted infections, HIV/AIDS, safer sex
• health promotion programming, education, training, and research

Sexual and reproductive health services

• birth control and prescriptions at reduced rates
• emergency contraception
• IUD insertion
• sexually transmitted infection (STI) testing and treatment
• anonymous HIV testing
• free condoms and lube
• pregnancy tests
• counselling on pregnancy options
• prenatal health care

Primary health care

• general and ongoing healthcare
• immunizations (including flu shots)
• treatment for coughs and colds

Mental health services

• therapy and counselling
• case coordinator services
• assistance finding and accessing other services in Toronto

Community programming

• workshops and programming on sexual health, healthier relationships
• programs for all youth including young parents, newcomers, LGBTQ, and specifically for young men

See program entries for

• Community Health Centre for Youth
• Teen Health Source
• Teens Educating and Confronting Homophobia (TEACH)

COVID19 Most services available by virtual care or telemedicine, call ahead for details; sexual health drop in suspended; if clients need an in-person appointment, call first for screening

Community health centre
Primary health, sexual and reproductive health, and mental health care

• drop-in clinic
• telephone access to physician or nurse practitioner
• hormone therapy for trans clients
• birth control counselling
• emergency contraception
• birth control including IUD insertions, prescriptions, condoms
• pregnancy testing and counselling, including pregnancy options
• medical abortions up to 9 weeks gestation
• prenatal care
• sexually transmitted infections testing and treatment
• anonymous HIV testing
• mental health case coordination
• individual and group counselling
• no Ontario Health Insurance required for general services

Information and referral
Assistance finding food, housing, employment and legal aid

• assistance obtaining health card
• translation and interpretation by appointment

Housing, prenatal and early childhood supports

Prenatal residence
Includes health and personal counselling, parent education, life skills, and recreation

• maximum stay 6 months after birth
• secondary school on site

Transitional housing
Includes self-contained apartments and townhouses, each unit for one mother and infant

• maximum stay 1 year
• day services and support staff available

New Lives Starts Here
Includes self-contained townhouses, each unit for one mother and child

• maximum stay 4 years
• day services and support staff available

Day services
For residents or nonresidents, includes counselling, child social and emotional development, assessment and some referral

• secondary school
• Maternal Infant Mental Health psychotherapy for parent and children 2-9 years

EarlyON Child and Family Centre and Early Learning Centre, see separate listings

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Pregnancy and parenting support services, residential services and transitional housing, food bank, life skills, counselling, child care and high school program

HomeNest
In-home intensive prenatal and postnatal program for pregnant and parenting teens, and their babies

• individual and family counselling
• life skills, parenting skills
• transitional and supportive housing, see branch entry Young Parent Resource Centre

Counselling
Individual and family counselling, support groups, advocacy, information and referral

Food Bank

• groceries, clothing for infants, toddlers, and parents
• household items
• by appointment

Education program
For residents and pregnant or parenting youth, includes onsite high school classrooms

• life skills
• counselling
• licensed infant centre
• in partnership with Toronto District School Boar

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Sexual health services for youth * services include:

• birth control options
• birth control and prescriptions at reduced rates
• emergency contraception (Plan B)
• pregnancy options counseling
• STI treatment and testing
• HIV testing
• free condoms and lube

As of November 8 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Dufferin Office. Phone and online services still available

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- ​automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Counselling and case management, support groups and one-to-one mentoring, including programs for young parents 14-25 years

• leadership training and workshops
• employment readiness, job-skills training, employment placement and entrepreneurship
• neighbourhood, school and street outreach
• recreation for children and youth
• programs held at various locations
• volunteer opportunities
• Christian perspective, non-denominational

Light Patrol, lightpatrol.ca
Outreach programs including Curb Light Homeless Youth Outreach, Health Light Street Health Unit, Light House for street involved or homeless young women, and youth transitional support

Rahab Ministry, RahabMinistry.ca
For women in the sex trade, and victims of human trafficking, includes WrapAround care, volunteer opportunities, speakers

• crisis management
• individual and family counselling
• support groups
• immigration information and referrals
• ESL tutoring
• outreach and support

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

As of October 16 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Scarborough Village Office. Phone and online services still available.

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- ​to report allegations of fraudulent collection of Ontario Works assistance

Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies

Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults

• child management sessions
• strategies for enriching school performance
• aftercare follow-up for youth discharged from residential treatment or foster care
• parenting courses for teen mothers and families with young children or teens

Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling

• play therapy
• cognitive-behavioural therapy (CBT)
• trauma-focused cognitive-behavioural therapy (TF-CBT)

Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults

Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students

JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca

COVID19 Resident services ongoing, call for information; food bank by appointment

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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities

Food Bank

• groceries
• clothing for infants, toddlers, and parents
• household items

Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income

• support services
• in partnership with Toronto Community Housing Corporation (see separate entry)

Parenting programs

• information and workshops on parenting and child development
• parent-child program
• parenting program for mothers and children (4-18) years who have witnessed domestic violence
• teen mothers' program including healthy meals and snacks, workshops and informal counselling

Girls' Centre

• drop-in centre for girls and young women 9-18 years
• life skills, self-esteem building workshops
• discussion groups
• leadership program
• March break and summer camp

On-site child care, snacks and TTC provided to participants of some programs