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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
META:PHI supports addiction professionals in delivering care to patients with addictions across care settings; promotes barrier-free and integrated addiction services
Rapid Access Addiction Medicine Clinics (RAAM Clinics)
To access a list of RAAM clinics across Ontario, www.metaphi.ca/raam-clinics/
Rapid Access Addiction Medicine Clinics (RAAM Clinics)
To access a list of RAAM clinics across Ontario, www.metaphi.ca/raam-clinics/
- low-barrier, walk-in clinics for addictions
- time-limited medical addiction care, including pharmacotherapy, brief counselling, and referrals to community services
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COVID-19 Mental Health Supports
Toll Free - Adults: 1-866-585-0445 Toll Free - Youth: 1-888-668-6810
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Short Description
COVID19 Online mental health and substance use support, including resources, tools, apps and connections to trained volunteers and qualified mental health professionals; confidential modules for addressing low mood, worry, substance use, social isolation and relationship issues
Immediate crisis support available:
Includes access to self-assessment tool and tracker that monitors mood and mental well-being; connects to WTC portal
Partnership includes Kids Help Phone, Homewood Health, and Government of Canada (Health Canada), see separate listings
Immediate crisis support available:
- youth call 1-888-668-6810 or text WELLNESS to 686868
- adults call 1-866-585-0445 or text WELLNESS to 741741
Includes access to self-assessment tool and tracker that monitors mood and mental well-being; connects to WTC portal
Partnership includes Kids Help Phone, Homewood Health, and Government of Canada (Health Canada), see separate listings
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Toronto Public Health
416-338-7600After Hours: Toronto: 3-1-1 (daily 24 hours)
Outside City Limits: 416-392-2489 (daily 24 hours)
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Short Description
Promote the health of Toronto residents through the delivery of health services and programs and the development and implementation of public policy and practices
Breastfeeding Support - Counseling for breastfeeding mothers * phone calls or home visits * breast pump rentals * discussion of the effects of foods and medications on breast milk
Dental Services - Free dental clinics for eligible children and youth (ages birth-17 years), adults enrolled in selected programs, and older adults 65 years and older * low cost dental clinic referral for those not eligible for free services
Diabetes Prevention - Community programs that focus on promoting healthy lifestyle changes to prevent type 2 diabetes * programs focus on diabetes risk assessment, food skills and nutrition, physical activity, and smoking cessation and stress management
Services and Programs:
- immunization and screening for communicable diseases
- health education programs
- family and child health
- dental health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
- research and population-based health research
- air quality health index
- beaches water quality
- extreme heat/cold alerts
- food handler certification program
- health status reports
- home visiting program for pregnant women and parents of children birth-3 years
- smoking cessation * support to help quit smoking
Breastfeeding Support - Counseling for breastfeeding mothers * phone calls or home visits * breast pump rentals * discussion of the effects of foods and medications on breast milk
Dental Services - Free dental clinics for eligible children and youth (ages birth-17 years), adults enrolled in selected programs, and older adults 65 years and older * low cost dental clinic referral for those not eligible for free services
Diabetes Prevention - Community programs that focus on promoting healthy lifestyle changes to prevent type 2 diabetes * programs focus on diabetes risk assessment, food skills and nutrition, physical activity, and smoking cessation and stress management
Services and Programs:
- Early Abilities (Speech and Language, Vision, Hearing)
- Emergency Preparedness
- Immunization Information Centre
- Works, The
- Case Management *Mmt
- COVID-19 Toronto Public Health Shelter Intake Line
- Toronto - Fall Prevention
- Vulnerable Adults and Seniors Program
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Short Description
Program partnered with Cancer Care Ontario designed to enhance knowledge, build capacity and empower Indigenous communities with the skills and tools needed to address tobacco cessation, protection and prevention
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COVID19 Building closed to the public, all non-essential services suspended; mental health and justice case management available
Drop-in services, including information and referral, counselling and advocacy
- Friends Community Meal Program, takeout food only Mon-Fri 10 am-4:30 pm; take out dinner Mon-Fri 4 pm-5 pm
- access to telephone, washrooms Mon-Fri 2:30 pm-4 pm
- PAID Clinic Thu 1:30 pm-3:30 pm, assistance with ID on first come, first served basis
- visit Fred Victor website for details on available services
Drop-in services, including information and referral, counselling and advocacy
- access to ID clinic
- access to food, clothing and phones
- mental health and justice workers
- harm reduction equipment and support
- Fair Change Legal Clinic
- seasonal income tax preparation
- creative arts programs and outings
- community garden
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Short Description
COVID19 -- Substance Use Service and RAAM Clinic open
Substance Use Service
Substance Use Service
- assessment and ongoing management of substance use disorders
- harm reduction education and supplies
- brief individual counselling
- group counselling
- withdrawal management
- medication assisted treatment
- referral to long-term treatment
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Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
- access to lounge, resource room, computers
- laundry and lockers available
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
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Short Description
COVID19 Modified services via phone, email, video calling, or screened on-site services by appointment with enhanced safety protocols
Health Centre
Nurses or nurse practitioners available for phone consultations and referrals, or by appointment; urgent psychiatry visits can be arranged; call 416-929-9614 ext 2238 or email healthcentre@ysm.ca
Mental Health Services
Telephone counselling by appointment, call Nazreth 416-929-9614 ext 2269 or email nmebrahtu@ysm.ca
Nursery
Appointments available for supplies for young families in need; current registered families may receive a 2 week supply of child supplies, to coordinate pick up call Ruth 416-929-9614 ext 2232 or email rroblin@ysm.ca
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Health Services
Including primary medical care, dental care, check ups, lab tests (including HIV testing), referrals, and ID replacement; no Ontario Health Insurance or identification required; child care available
Health Centre
Nurses or nurse practitioners available for phone consultations and referrals, or by appointment; urgent psychiatry visits can be arranged; call 416-929-9614 ext 2238 or email healthcentre@ysm.ca
Mental Health Services
Telephone counselling by appointment, call Nazreth 416-929-9614 ext 2269 or email nmebrahtu@ysm.ca
Nursery
Appointments available for supplies for young families in need; current registered families may receive a 2 week supply of child supplies, to coordinate pick up call Ruth 416-929-9614 ext 2232 or email rroblin@ysm.ca
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Health Services
Including primary medical care, dental care, check ups, lab tests (including HIV testing), referrals, and ID replacement; no Ontario Health Insurance or identification required; child care available
- access to diapers, formula, baby food
- birth control, pregnancy tests
- prenatal care, perinatal services
- prenatal and parenting classes
- immunization
- optometry, eye glasses
- chiropractor, physiotherapist, naturopath, psychiatrist
- addictions counselling
- traditional Chinese medicine
- foot care, socks and shoes
- health education and counselling on health issues
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Youth Substance Abuse Program (Toronto Downtown)
Office: 416-603-6366Office: 416-473-7407
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Short Description
Non-residential substance use treatment program, assessment, individual and outreach counselling, crisis intervention, referral, harm reduction, educational workshops
- no emergency services
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Drop-in services, including medical, mental health, employment, housing support and legal services
Member agency of Toronto Drop-in Network (TDIN)
- breakfast, lunch, afternoon snack
- access to laundry, showers
- hygiene products
- substance use counselling and harm reduction supplies
- mental health counselling and crisis intervention
- visiting nurse
- housing support services
- access to telephones, resource computers
- referral to community partners
- clothing available (dependent on donations)
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
Group and individual counselling to individuals with mental health and addiction issues * addiction day treatment program
Services and Programs:
Services and Programs:
- Aboriginal Mental Health And Addiction Services
- Rapid Access Addiction Medicine (RAAM) Program
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Good Shepherd Centre
Office: 416-869-3619AApricot program: 416-869-3619 ext 238
Gambling Addiction Program: 416-869-3619 ext 245 or 260
Veterans Housing Navigation Team: 416-896-3619 ext 276, Helmets to Hardhats ext 228
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Short Description
COVID19 -- registered nurse on site, but regular drop-in medical clinic hours have been suspended until further notice
CATCH (Co-ordinated Access to Care for the Homeless) --for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic -- call for details
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
Gambling Addiction Program -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling (temporarily closed, call for details on re-opening of program)
Veterans Housing Navigation Team
Member agency of Toronto Drop-in Network (TDIN)
CATCH (Co-ordinated Access to Care for the Homeless) --for persons who are homeless and not connected to services, with or without mental health or addiction problems, referrals through Medical clinic -- call for details
AApricot (Addiction Assessment Psychotherapy Referral in Community of Toronto) program
- assess, motivate and refer underserved substance users to appropriate services
- operates in partnership with Fred Victor (see separate entry) and community physicians
Gambling Addiction Program -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling (temporarily closed, call for details on re-opening of program)
Veterans Housing Navigation Team
- intensive case management for veterans who are homeless or at risk of homelessness
- contact Veterans' Transition Worker
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
COVID19 -- most staff working remotely, call or email for program intake and support
In-person court services, and visits to Vanier Centre suspended, Market Place closed due to COVID restrictions
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Transitional housing, counselling, community, court and outreach programs
Phyllis Haslam Residence -- transitional residence for women on parole
Direct Accountability Program (DAP) -- provides alternatives to prosecution for individuals charged with minor criminal offences, operates at the College Park court
Partner Abuse Response program -- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Talk and Listen Phone Line, 1-855-924-3708 -- assists women calling from institutions to navigate the criminal justice system
The Market Place -- for marginalized women particularly those recently released from incarceration
In-person court services, and visits to Vanier Centre suspended, Market Place closed due to COVID restrictions
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Transitional housing, counselling, community, court and outreach programs
Phyllis Haslam Residence -- transitional residence for women on parole
- staffed 24 hours
- individual and group counselling, practical assistance
- referral and support to plan for release
- capacity 14, also 2 satellite apartments for independent community living, 1 for woman with a child
- provides information pertaining to legal rights, health and safety and alternatives to at-risk behaviours
- programs include parenting, immigrant family law, anger management, theft and fraud, healing from abuse and trauma, domestic/gender based violence, substance abuse and gambling support
- clients provided with skills to develop alternatives to theft, fraud, substance use behaviours and poor decision making
Direct Accountability Program (DAP) -- provides alternatives to prosecution for individuals charged with minor criminal offences, operates at the College Park court
Partner Abuse Response program -- 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- communication skills, resume writing, financial literacy, identifying career training programs and job placement
- idea generator sessions, employment skills workshop, support developing business ideas and low interest loans
- in partnership with Rise Asset Development at University of Toronto
Talk and Listen Phone Line, 1-855-924-3708 -- assists women calling from institutions to navigate the criminal justice system
- information and resources on legal information, housing, mental health services, reintegration, release planning
- does not make third part calls or call on anyone's behalf
- assistance with referrals, information and resources
- free snacks, clothing, personal hygiene items for women released on bail
The Market Place -- for marginalized women particularly those recently released from incarceration
- in-house service provides free personalized shopping allowing women to pick up clothing, food, supplies and other needed items
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Short Description
Linguistically and culturally appropriate mental health and addiction services
- assessment, treatment and consultation for mental health, substance use and problem gambling
- intensive case management service
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Family Health Clinic
- multidisciplinary team including doctors, nurses, chiropodists, dieticians, occupational therapists, pharmacists, physiotherapists, respiratory therapists and social workers
- health education including stress management, smoking cessation, chronic disease and pain self management, and healthy eating
- prenatal and obstetrical care
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Short Description
Drop-in centre, counselling services and support for LGBTIQ2S youth, including case management, newcomer support, and access to community resources, books, and workshops
Drop-in centre
Includes intake, assessment and individualized support plan; information and referral to emergency shelter, housing options; assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP); assistance in obtaining identification and/or legal support in amending sex markers on official documentation
Counselling Centre
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
Drop-in centre
Includes intake, assessment and individualized support plan; information and referral to emergency shelter, housing options; assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP); assistance in obtaining identification and/or legal support in amending sex markers on official documentation
- light groceries, TTC fare, harm reduction kits, personal hygiene kits
- meals available with snacks throughout opening hours
- employment assistance including resume and job search coaching, and referrals
- computer lab with WiFi
- access to printer, fax, phone
Counselling Centre
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
- individual, group and family counselling
- addiction and mental health supports
- medical, dental and legal aid referrals
- exploration of education opportunities, including high school, postsecondary and trades programs
- gender affirmation, community acceptance support and counselling, including transition planning and trans literacy seminars
- group discussion and learning activities
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Short Description
COVID19 For information on masking, safety measures, and specific programs and services, call 416-535-8501 or visit CAMH website
Tobacco cessation outpatient treatment services
Tobacco cessation outpatient treatment services
- individual assessment and treatment plan
- medical consultation on nicotine replacement therapy and cessation medication
- group counselling, patient education and workshops
- follow-up appointments
- information on e-cigarettes and vaping
- online information, resources and support for pregnant and postpartum women and their health care providers
- Training for health care providers in tobacco dependence treatment and intensive tobacco dependence interventions, visit teachproject.ca for information on courses and workshops
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Short Description
COVID19 Services available virtually; visit website for updates
Addiction outreach and community support services, including case management, individual and group counselling, harm-reduction approach, aftercare, relapse prevention counselling
Addiction outreach and community support services, including case management, individual and group counselling, harm-reduction approach, aftercare, relapse prevention counselling
- pre-treatment group
- post-treatment support
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Short Description
COVID19 For information on masking, safety measures, and specific programs and services, call 416-535-8501 or visit CAMH website
Clinical services including psychological assessment, treatment and referrals related to behaviour problems, mood and anxiety disorders, psychotic disorders, substance use and concurrent disorders
Early intervention, treatment and recovery services for youth experiencing severe mental illness and addictions from late teens through early adulthood, including prevention and research
Substance Abuse Program for African Canadian and Caribbean Youth (SAPACCY)
Early intervention and prevention services for Black youth, including individual and group counselling and family support
Clinical services including psychological assessment, treatment and referrals related to behaviour problems, mood and anxiety disorders, psychotic disorders, substance use and concurrent disorders
- treatment recommendations and psychological consultation
- services for those involved with Youth Criminal Justice Act
- addiction and concurrent disorder case management
- children's social skills program
- psycho-educational parenting program
- outreach, prevention and education
Early intervention, treatment and recovery services for youth experiencing severe mental illness and addictions from late teens through early adulthood, including prevention and research
Substance Abuse Program for African Canadian and Caribbean Youth (SAPACCY)
Early intervention and prevention services for Black youth, including individual and group counselling and family support
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Short Description
COVID19 For information on masking, safety measures, and specific programs and services, call 416-535-8501 or visit CAMH website
Assessment, referrals, and group treatment for youth, adults and families, including individual and group treatment for parents of youth technology users, mindfulness group, psychiatric consultation and follow-up
Gambling, Gaming and Technology Use, www.problemgambling.ca
Free, anonymous, online self-help gambling tools and resources for individuals and families
Assessment, referrals, and group treatment for youth, adults and families, including individual and group treatment for parents of youth technology users, mindfulness group, psychiatric consultation and follow-up
Gambling, Gaming and Technology Use, www.problemgambling.ca
Free, anonymous, online self-help gambling tools and resources for individuals and families
- training and education, tools and resources development
- knowledge exchange for addiction and mental health service agencies
- research, training, outreach and public education
- mailing address, CAMH, 33 Russell St, Toronto
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Short Description
COVID19 -- offices are open, but appointments are recommended
Settlement and Adaptation Services
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops, career mentoring
- employment counselling
- resume preparation, job search techniques
- access to telephone, fax, photocopier
- assistance obtaining certification of education and/or trade documents
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Smoking - smoking support and information for smokers at all stages of change * one-to-one counselling * one-to-one counselling, education and support, support groups, Nicotine Replacement Therapy (NRT), harm reduction approach, access to community resources around smoking, and community education and workshops
Asthma and COPD - address the health of people living with Asthma and/or COPD * one-to-one and group care, education and support in a way that improves their capacity to self-manage respiratory health concerns * support to primary care doctors, nurses and nurse practitioners in making clinical decisions
Asthma and COPD - address the health of people living with Asthma and/or COPD * one-to-one and group care, education and support in a way that improves their capacity to self-manage respiratory health concerns * support to primary care doctors, nurses and nurse practitioners in making clinical decisions
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Free confidential information, advice, and support about quitting smoking through telephone, online and text services
Service provided to people thinking about quitting, have already quit and need support to remain smoke-free, as well as family and friends wanting to help a smoker quit * online services include an interactive web-based quit program and online support group * text messaging service
Service provided to people thinking about quitting, have already quit and need support to remain smoke-free, as well as family and friends wanting to help a smoker quit * online services include an interactive web-based quit program and online support group * text messaging service
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Cancer Information Service 1-888-939-3333, Mon-Fri 9am-5pm
CancerConnection.ca Online community * helps people with cancer and their loved ones share their experiences and build supportive relationships.
Smoker's Helpline 1-877-513-5333, http://www.smokershelpline.ca/ , Mon-Thu 8am-9pm, Fri 8am-6pm, Sat-Sun 9am-5pm-- information, advice and support
Wig and Breast Accessories Program 1-888-939-3333 wig and breast accessories bank via a virtual distribution system.
Services and Programs:
CancerConnection.ca Online community * helps people with cancer and their loved ones share their experiences and build supportive relationships.
Smoker's Helpline 1-877-513-5333, http://www.smokershelpline.ca/ , Mon-Thu 8am-9pm, Fri 8am-6pm, Sat-Sun 9am-5pm-- information, advice and support
Wig and Breast Accessories Program 1-888-939-3333 wig and breast accessories bank via a virtual distribution system.
Services and Programs:
- Wheels of Hope
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Short Description
COVID19 May experience delay for general inquiries; services available by phone or video conferencing, and in person at worker's discretion
Outpatient addiction treatment, harm reduction, counselling, supportive housing, and prevention programs
Family and Youth Initiative
Includes outpatient treatment for youth 12-25 years with substance abuse related problems, and their families
Harm Reduction Counselling and Support Team
For female or trans identifying drug users 12 years and older, who are street involved or in conflict with the law
Satellite Opiate Addiction Treatment Services
Outpatient, harm reduction treatment including pharmacotherapies (such as methadone, suboxone)
Pieces to Pathways (P2P)
Peer-led substance use support program and drop-in counselling for LGBTTQQ2SIA youth 16-29 years
Supportive Housing
For individuals 16 years and older, who have problematic substance use and require stable housing (see separate listing)
Toronto Opiate Support Team (TOST)
For individuals who use opiates or replacement medications, and have little or no access to supportive services (no age restrictions); includes case management, counselling and advocacy, and dedicated workers for client groups (older adults, youth, and women and trans clients)
Through Ruff Times
Pet care options for people experiencing poverty, homelessness, mental health, substance use, violent living conditions and/or any other self-identified challenges
GLoW Initiative
Grief, loss and wellness support for frontline workers, community-facing management, and community supporters who have been impacted by trauma and loss due to overdose crisis
Outpatient addiction treatment, harm reduction, counselling, supportive housing, and prevention programs
Family and Youth Initiative
Includes outpatient treatment for youth 12-25 years with substance abuse related problems, and their families
- consultation and supportive assistance to families and significant others when users are not in treatment
- consultation and training in early identification and management of substance abuse for community professionals and agency staff
- community education and prevention programs
- individual and group outreach in some schools
Harm Reduction Counselling and Support Team
For female or trans identifying drug users 12 years and older, who are street involved or in conflict with the law
- counselling and support
- needle exchange, harm reduction supplies
- adult males accepted on case by case basis
Satellite Opiate Addiction Treatment Services
Outpatient, harm reduction treatment including pharmacotherapies (such as methadone, suboxone)
- assessment and case management
- individual counselling, treatment planning and review
- referral and advocacy for housing, employment, social assistance
- social and recreation programs
Pieces to Pathways (P2P)
Peer-led substance use support program and drop-in counselling for LGBTTQQ2SIA youth 16-29 years
- individual counselling and case management
- harm reduction supplies and safe use education
- psycho-education groups
Supportive Housing
For individuals 16 years and older, who have problematic substance use and require stable housing (see separate listing)
Toronto Opiate Support Team (TOST)
For individuals who use opiates or replacement medications, and have little or no access to supportive services (no age restrictions); includes case management, counselling and advocacy, and dedicated workers for client groups (older adults, youth, and women and trans clients)
- flexible ongoing or short term support
- training for community service providers
- in collaboration with other community agencies
- available in various community locations
Through Ruff Times
Pet care options for people experiencing poverty, homelessness, mental health, substance use, violent living conditions and/or any other self-identified challenges
- volunteer pet sitting for up to 3 months (may require 2-5 days to facilitate intake requests)
- pet food and supplies available in partnership with National Pet Food Bank Program and Humane Canada
GLoW Initiative
Grief, loss and wellness support for frontline workers, community-facing management, and community supporters who have been impacted by trauma and loss due to overdose crisis
- individual and group support delivered by community members and practitioners
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