Searching for Other Housing Related Services / Organizations

Information and education, outreach and tenant associations organizing, civic engagement, workshops, publications and resources; works for legislative change to benefit tenants

• monthly newsletter
• literature
• speakers

Tenant Infohub and Tenant Hotline, 416-921-9494, hotline@torontotenants.org
Responds to questions by telephone, email and social media regarding tenant rights and options; free tenant's rights counselling services for Toronto residents; not a crisis service

Tenant Defence Fund, 416-413-9442
Assists tenants disputing rent increases above annual guideline; assistance in accessing grants

Does not provide legal advice or crisis services

Short term emergency shelter, capacity 209

• crisis intervention and counselling
• case management
• child advocacy
• child care and children's program
• Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

Provincial coalition of first stage emergency violence against women shelters and second stages housing programs; membership also available to community-based organizations with women's programming and/or violence against women programming

Information and online resources for membership, public education and advocacy for public policy change; Violence Against Women Library including directory of shelters in Ontario with services for pets of women leaving violence

No direct service to women experiencing violence

COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details

Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops

• capacity 33
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

iDetermine.ca
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information

COVID19 Urgent exits and resettlement moves only

Urgent Exit Moves
Volunteers and security or police personnel transport the client and their children from the abusive household to a confidentially-located shelter that has agreed to receive them

Resettlement Moves
Volunteers transport client and their children and their stored belongings, typically from the shelter, to the new home

----------

National nonprofit agency providing free moving and storage costs to individuals experiencing abuse, and their children

• available in York Region through York Region Centre for Community Safety (YRCCS), see separate listing
• also chapters in Ottawa, Nova Scotia and Vancouver

Develops and operates affordable housing for single, low income adults in shared housing settings

• assistance in obtaining resources and supports
• life skills development
• cooperative living environment

Coordinates central waiting list and assesses eligibility for subsidized rental housing (including municipal nonprofits, private nonprofits, and municipal cooperatives); submit applications online, by fax, by mail, or in person​

• administers housing programs with private landlords, including Rent Supplement
• online application form, online update of current applications, and housing listings
• determines eligibility for other programs such as Toronto Portable Housing Benefit for Special Priority Program Housing Category for survivors of domestic abuse
• information on social housing opportunities, waiting lists
• help making housing choices and form filling

MyAccesstoHousingTO
To access online application form for rent-geared-to-income housing with the City of Toronto, visit My Access to Housing Toronto Login to register or to report changes

Access to Housing Resource Centre, 416-338-8888
In-person information and support on how to apply for rent-geared-to-income housing and how to maintain status in application process; call for appointment, or book appointment online to speak to housing staff or use self-serve computers; alternate options to online form completion available upon request

Community Partners
Information on Rent-Geared-to-Income Housing available at www.toronto.ca/accesstohousing or by contacting Housing Help Centres (call first to confirm hours and services available)

• application forms and assistance with initial applications available at Housing Help Centre locations (see list at https://www.toronto.ca/community-people/housing-shelter/homeless-help/#housing)

List of follow-up support and service-specific case management programs authorized to deliver services, including links to agency/program websites

Follow-up support programs
Assistance for individuals and households to leave homelessness, including transition support to permanent housing, links to ongoing services, supports and resources

Service-specific case management programs
Services for individuals who have difficulty remaining housed, includes housing stabilization supports such as personal support worker, occupational therapy, trusteeship, harm reduction, support for collecting behaviours (hoarding)

Visit City of Toronto website for Housing Focused Client Support, including Toronto Hoarding Support Services Program through VHA Home HealthCare (see separate listing); visit Housing Focused Client Supports Referral Form for online form to be completed by referral agency, or email housingfirst@toronto.ca for information

Incorporated non-profit organization

• provides information, assistance and educational programs to Ontario's small-scale landlords
• free of charge

Specialty legal clinic

• works to better the housing situation of low income Ontario residents including tenants, housing cooperative members and homeless people
• no direct legal services for individuals, people requiring legal advice or representation relating to housing issues should contact their local community legal clinic, to find local clinic call Legal Aid Ontario 1-800-668-8258
• public legal education including tip sheets providing legal information on common tenant concerns available at www.acto.ca/for-tenants/tip-sheets/
• funded by Legal Aid Ontario

Tenant Duty Counsel Program -- legal advice and information for unrepresented low income tenants, with a scheduled hearing at the Landlord and Tenant Board (see separate entry) offered by phone once clients sign up at tdc.acto.ca/, Tenant Duty Counsel will call within five days of hearing

Community legal clinic and resource centre

• information, referrals and summary advice on housing issues from landlord's perspective
• educational tools
• law reform
• rental forms
• funded by Legal Aid

Open but lengthy wait list for Homes First Society housing

Affordable and stable housing and support services addressing chronic homelessness, including individual apartments, rooming house facilities with shared decision making, and accessible units

• focus on individuals with fewest options, dealing with issues such as addiction and mental illness
• assists people in transitioning from homelessness to temporary shelter and/or to permanent housing

Employment Program
Assists residents in finding and maintaining employment, including resources, practical help, pre-employment program and assistance in overcoming barriers

Hospitals to Homes
Mental health supports for high needs patients to live in the community, in partnership with CAMH and Pilot Place (see separate listings)

Housing Residences:
Bellevue
28 unit apartment building for low income singles able to live independently, refugee claimants accepted

Brandon House
Rooming house for low income single young men (capacity 5) able to live independently, refugee claimants accepted

Huron
Rooming house for low income single men (capacity 10) able to live independently, who have been chronically homeless and have mental health and/or addiction issues

Jarvis House
Shared accommodation, including 2 accessible apartments (capacity 24, 4 men per apartment), with priority to men referred by Seaton House Residence

Meegwetch Place
50 unit apartment building and 14 townhouses for low income singles and families

Northcote
Rooming house (capacity 6) for low income single young men able to live independently, refugee claimants accepted

Pleasant Manor
16 bachelor and one bedroom apartments, for low income single men or women

Sheila Miller
22 unit apartment building for single adults and single parents with children

Shuter
17 apartments with 4-5 private bedrooms in cooperative environment (capacity 77), including 1 accessible unit and staff support; for older low income single men or women able to live independently and experiencing mental health, addiction or aging issues

Spadina House
Rooming houses for low income singles able to live independently, refugee claimants accepted

• 140 Spadina Rd, capacity 7 men
• 164 Spadina Rd, capacity 6 women

Vaughan
29 unit apartment building for low income singles and families, refugee claimants and new immigrants accepted

Wales House
4 single rooms and 1 family unit rooming house for low income immigrants and refugees able to live independently who were victims of torture

Operates shelter spaces (see separate listings), contact Central Intake at 416-338-4766, 1-877-338-3398, or 311

Regulates the rights and responsibilities of landlords and tenants in residential properties

• responds to complaints about offences under the Residential Tenancies Act
• investigates complaints up to prosecution
• receives complaints and investigates maintenance issues where there are no municipal standards
• complaints may be made to this Unit, or to the Landlord and Tenant Board, or to both -- complaints requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)

Operates from designated hostels, drop ins and health centres, providing assistance in finding and maintaining housing

• one-to-one practical support and case management
• conflict resolution
• crisis intervention
• accompaniment
• advocacy

Housing Connections (see separate entry) Community Partner, providing assistance with housing search and application process

COVID19 129 Peter St referral centre open for walk-in service; clients needing a shelter referral call Central Intake Mon-Sun 24 hours at 416-338-4766 or toll free at 3-1-1 or 1-877-338-3398 (nearest payphone located at Queen St W and Bathurst St)

----------

Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

• assistance in accessing permanent housing
• individual plan development and intense ongoing advocacy
• assists with obtaining social assistance
• accompaniment to appointments including social assistance, housing, health care, legal consultation
• landlords recruitment
• rent negotiations assistance
• arranges long term supports for tenants and landlords
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

• 24 hour drop-in with access to showers and snacks
• laundry 9 am-10 pm
• capacity 8

Walk-in Homeless Shelter Referral Service

• phone available to walk-in clients for self referral to shelter system

Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction

• access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Emergency Hostel Program 416-392-5547
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals

• access to lounge, resource room, computers
• laundry and lockers available

Long Term Program 416-392-5542
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse

O'Neill House Program 416-392-5407
Housing transition program (capacity 50)

Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates

Contact for information on in-person, telephone and virtual services, or visit LLB website

Adjudicative tribunal under auspices of Social Justice Tribunals Ontario

• informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act
• provides balanced and timely dispute resolution in accordance with the law
• handles eviction applications filed by non-profit housing cooperatives

Effective January 1, 2023: Rent increase guideline for 2023 is 2.5%

Eviction prevention supports

• legal information about the eviction and Landlord and Tenant Board processes, help with system navigation, and helping people find supports to help them keep their homes

Information about the human rights claim process

• tools for self-advocacy
• educational materials about tenant and housing rights
• workshops about housing rights

Advocates for tenants facing human rights issues in housing including discrimination, harassment or the need for an accommodation under the Ontario Human Rights Code

Short term emergency shelter, includes communal setting, food and necessities

• capacity 90
• crisis intervention and counselling
• referrals to other agencies for counselling, housing
• custody reunification
• pregnancy support
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Short term emergency shelter, including meals, information and referral, settlement orientation, assistance with immigration procedures, housing search, life skills development, and in-house Health Clinic for residents

• capacity 60

Satellite Shelter
Short term emergency shelter at 250 Queen St E

• capacity 34 single men
• services and meals at main location

Outreach Program to refugees in shelters and follow-up service to clients who have moved into the community; Housing Stabilization program to ensure clients find the health care or financial supports they need to maintain housing

Transitional Housing Program
52 supportive housing units for clients needing longer term support up to 2 years

• single or shared accommodation
• coordinated, specialized supports to help residents integrate
• by referral from shelter

Youth Skills for Life
For refugees 16-24 years separated from their families, includes life skills, counselling and social activities to build support network and integrate into community

Community support

• community information and referral
• assistance in filling out government and housing forms, call for information
• income tax clinic
• phone and mail registry service
• computer, Internet and email access
• online resource directory
• case management
• advocacy
• peer-supported community events/festivals and hobby groups

Housing Trusteeship Services -- money management services to help clients pay rent on time

• financial literacy skills
• landlord and tenant mediation
• follow-up support and community links

Toronto Rent Bank, 416-397-7368 -- Neighbourhood Information Post program coordinating agency

• grants to low-income households who are in rental arrears or need to move into more suitable housing

Energy Assistance Programs -- financial assistance to low income individuals and families who are in arrears for their utility bills, and have exhausted all other sources of financial support

Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size

Member agency of Toronto Drop-in Network (TDIN)

Clinical care, social work, case management, and housing support

Short term emergency shelter
Includes meals, personal supplies, case management, and health care support

• capacity 83
• referral to health care providers
• access to Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

Community services

• Community Mediation 416-925-2103 ext 1229, crt.intake@sschto.ca
• trained volunteers mediate neighbourhood, interpersonal, landlord-tenant, commercial and other disputes
• confidential
• satellite office at Jane-Finch Community and Family Centre, 4400 Jane St, Ste 108, 416-663-2733 ext 255

Training and organizational services 416-925-2103 ext 1249, crt@sschto.ca

• for organizations and businesses
• custom services
• public workshops