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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Youth job centre includes individual support, career counselling and coaching, pre-employment training programs, resume building, interview advice, job placements, computer access; job training, including Smart Serve certification, WHIMIS certification, Cooking for Life Culinary Arts Program; job fairs and hiring events
- access to professional attire through job centre clothing bank
- access to barber, haircuts for job interviews
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COVID19 -- office closed but staff working remotely, call or email, no access to TTY
Community legal clinic
Summary Advice and Referral -- confidential advice and information related to disability issues
- adaptive technology workstations for Internet access temporarily unavailable
Community legal clinic
Summary Advice and Referral -- confidential advice and information related to disability issues
- telephone service
- limited representation in test case litigation
- representation for individuals in priority cases
- collect calls accepted
- public speaking
- law reform initiatives
- adaptive technology workstations for Internet access, Monday-Friday 10 am-4 pm
- electronic newsletter
- funded by Legal Aid Ontario
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Short Description
Drop-in
Member agency of Toronto Drop-in Network (TDIN)
- meal program
- emergency clothing and footwear
- shower and laundry facilities
- basic nursing care
- foot clinic
- dental clinic
- barber services
- free wi-fi
- counselling and crisis support
- friendly visiting and accompaniment
- recreational activities
- computers with free Internet access
- mailing address and telephone service
- on-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges
- partners include WoodGreen Community Services, LOFT Community Services, and South Riverdale Community Health Centre; see Toronto Seniors Helpline listing for details
Member agency of Toronto Drop-in Network (TDIN)
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ServiceOntario, College Park Service Counter
; ServiceOntario Main Call Centre: 416-326-1234
ServiceOntario Main Call Centre: 1-800-267-8097
Health Cards: 1-888-376-5197
Driver and Vehicle: 1-800-387-3445
Visit Website
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Short Description
Due to COVID 19, some ServiceOntario service locations may be operating on reduced hours -- for information CLICK HERE
Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible
Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE
LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022
Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible
Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE
LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022
Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
- Ontario Photo Card provision, renewal or replacement
- fishing and hunting licences
- Outdoors Cards (ID cards which in most cases need to accompany licences)
- Outdoors Card Centre 1-800-387-7011
- commissioner of oaths
- authentication of documents
- birth, marriage and death certificates and registration searches
- information and forms for filings, payments
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Short Description
All Saints Drop In
- access to bathrooms, emergency clothing, computers and phone
- nursing care
- meals
- counselling and advocacy
- referrals and resources
- legal support, Thursday mornings
- housing support
- harm reduction supplies, needle exchange
- cooking and nutrition classes
- computer workstations with Internet access
- worship and pastoral counselling
- call for times and details of specific programs or services
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Short Description
Support, referrals, advocacy
- primary care
- family support
- HIV/AIDS education and prevention including distribution of male and female condoms, lubricant and Aboriginal resource material
- needle exchange and harm reduction materials
- same sex domestic violence information and referral
- care teams and caregiver training
- counselling for all ages
- social events
- free Internet access
- volunteer opportunities
- cultural programming
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Programs and services that help the immigrant community find opportunities, put down roots and establish networks for successful integration into Canadian society.
Focuses on youth, adults, older adults, low-income families, and at-risk women, with a focus on the Asian immigrant community especially Mainland Chinese immigrants in the GTA.
Settlement Services for Newcomers and International Students
Focuses on youth, adults, older adults, low-income families, and at-risk women, with a focus on the Asian immigrant community especially Mainland Chinese immigrants in the GTA.
Settlement Services for Newcomers and International Students
- social services counselling
- information and referral
- outreach and cultural activities
- participates in CAP (Community Access Program) free Internet access
- internships and summer jobs
- volunteer positions/placement positions
- job skills workshops, including resumes and interviewing skills
- networking
- educational programs
- social activities
- referral to government services
- form filling
- celebration of cultural traditions - dancing, singing, drums and musical entertainment
- Lunar New Year, summer, autumn celebrations (for youth, adults, and older adults)
- Canada Day and Summer Holiday Events
- workshops on wellbeing for adults and older adults
- Zoom online sessions with professional speakers
- support services
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Short Description
Community services
Children's programs
Youth programs
- counselling information and referral services
- volunteer tutors for children and youth
- voluntary trusteeship program
- free Internet access
- seasonal income tax clinic
Children's programs
- social and recreation activities after school program summer day camp
- Kidz Klub
Youth programs
- social recreation arts and education activities
- Boyz 2 Men -- dance club/li liweekend activities
- GEMS (Girls Empowerment for More Success) Jr.-- sports leadership arts and social activities homework help games outings and group discussion
- weekly group program including life skills, information and support in several languages
- East African Women's Circle, violence prevention program
- conversation club
- free childminding available
- family support program -- counselling on family issues
- Monday, Wednesday 12:30 pm-3:30 pm
- persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
- $10 for 3 months
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Short Description
Drop-in services, including medical, mental health, employment, housing support and legal services
Member agency of Toronto Drop-in Network (TDIN)
- breakfast, lunch, afternoon snack
- access to laundry, showers
- hygiene products
- substance use counselling and harm reduction supplies
- mental health counselling and crisis intervention
- visiting nurse
- housing support services
- access to telephones, resource computers
- referral to community partners
- clothing available (dependent on donations)
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
English language classes, basic or intermediate levels
Newcomer Settlement Program -- one-to-one help including needs assessment, supportive counselling, orientation, forms filling, information and referral, translation and interpretation, volunteer opportunities
Newcomer Settlement Program -- one-to-one help including needs assessment, supportive counselling, orientation, forms filling, information and referral, translation and interpretation, volunteer opportunities
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Short Description
Community support
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
- financial literacy skills
- landlord and tenant mediation
- follow-up support and community links
- grants to low-income households who are in rental arrears or need to move into more suitable housing
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
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Short Description
Corner Drop-In
- breakfast, lunch
- showers, laundry, phones, mail services and computers
- assessment and support of OW/ODSP/CPP applications
- identification and legal support
- community nurses
- vaccination clinic
- psychiatrist
- primary care
- general practitioner
- case management
- safer drug use supplies
- overdose prevention site
- information and referral for issues related to HIV/Hep C
- money management assistance
- harm reduction
- follow-up support services for participants referred through the Streets to Homes program
- housing support and referral
- housing Connections Community Partner
- supportive housing for chronically homeless men
- application through CASH
- support, employment readiness and job matching services
- employment, volunteering and educational opportunities
- Acudetox, social action, mindfulness meditation and wellness group
- Sunday afternoon movie
- peer supports
- social, recreational and volunteering opportunities
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Short Description
Drop-in for socially isolated and homeless adults
- free coffee, showers, laundry
- access to telephones, computers
- community kitchen
- housing help
- seasonal income tax clinic by appointment
- information and referral
- mental health and addictions case management
- eviction prevention extreme clean
- community economic development -- courier and odd jobs cooperative
- Indigenous cultural programming
- social and recreation programs
- outings
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Short Description
Community art centre * visual arts programs * art used as a vehicle for addressing social issues * after school program -- snacks * summer camp * adult art program -- includes meal for registered participants * participates in CAP (Community Access Program) -- free Internet access
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COVID19
Community Development -- volunteer recruitment, training and placement, community networking and partnership
New Immigrant Drop-In
Youth Drop-In -- life skills training, volunteering
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Community Development -- volunteer recruitment, training and placement, community networking and partnership
New Immigrant Drop-In
- mutual support group for newcomers, supportive counselling
- information and referral
- assistance in filling out forms for social assistance, income security programs, and affordable housing
- accompaniment to appointments, translation and interpretation, free Internet access
- assistance and referrals to Filipino youth, families and seniors to help meet their housing, employment and health care needs
- fosters partnerships with grassroots organizations to connect with broader advocacy to promote labour rights and social justice
- Violence Against Women counselling
- Violence Against Women Transitional Housing
- family life education
- support groups, recreation, workshops
- recreation, weekly social events
Youth Drop-In -- life skills training, volunteering
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Short Description
Social, education and recreation programs for all ages ; information and referral
Health
Health
- first aid and cardiopulmonary resuscitation (CPR) training, nutrition programs
- community based health promotion and disease prevention initiative
- screening for specific health conditions
- one on one support addressing diabetes
- certain cancers and cardiovascular disease among newcomers
- advocacy
- child minding
- citizenship test preparation
- conflict resolution
- human service worker
- public speaking
- computer access and training
- food handling
- English language basics
- escort to medical appointments, friendly visiting, telephone reassurance
- health education
- home support
- food preparation
- grocery shopping
- light housework and repairs
- referral services
- seniors club
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Short Description
Adult reference and research library with materials in over 80 languages
Digital Innovation Hub -- 3D printing, sound and video production, green screen technology
IntelliSearch 416-393-7241 -- customized bibliographic search service providing quick access to databases, fee
Book a Librarian -- service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre -- includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
event rentals space
- access to computers, Internet, printers
- information and programs for newcomers
- job search programs and materials for foreign-trained professionals
- language learning materials, audio lab
- arts, picture and video collections
Digital Innovation Hub -- 3D printing, sound and video production, green screen technology
- electric pianos for public use
- self-publishing press
IntelliSearch 416-393-7241 -- customized bibliographic search service providing quick access to databases, fee
Book a Librarian -- service for personal assistance with information needs
Marilyn and Charles Baillie Special Collections Centre -- includes the Arthur Conan Doyle Collection and the Baldwin Collection of Canadiana
event rentals space
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Short Description
Lending, reference and research libraries
Library Services -- bookmobile and home library services
- materials in print and other various formats including multiple languages
- additional library services
- community programs
Library Services -- bookmobile and home library services
- computers
- Internet access, including free Wi-Fi
- digital services
- online research
- special collections
- musical instrument lending library
- meeting rooms
- English as a Second Language (ESL) classes
- literacy
- homework help
- seasonal income tax clinics
- Library Settlement Partnerships -- outreach program offering settlement information and referral
- staff provides quick answers over the phone to tech questions
- if longer help session required, contact local branch
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ServiceOntario Centres
Office: 1-800-267-8097 Office: 1-866-532-3161
Office: 1-800-387-3445
Visit Website
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Short Description
Provides a wide variety of government information and services at various points of service throughout the province * wide variety of publications, as well as links to general information about other levels of government * available services vary at each centre; check website for details.
Ministry of Labour Employment Standards Claim acceptance * some locations act as a Landlord and Tenant Board filing centre
- Health card services, Ontario Photo Card (complaints now handled online)
- Organ and Tissue Donor Registration
- Driver and vehicle licensing products and services: Accessible Parking Permits, Copies of Records, Motorized Snow Vehicle Operators' Licence, Motorized Snow Vehicle Permits, Off-Road Vehicle Permits, Driver's Abstract
- Fishing and hunting licences, Outdoors Card, Hunter apprenticeship safety card
- Security Guard or Private Investivator Licence
- Self-serve public computers available at some locations
- Application forms for birth, marriage, or death certificates, Lost Wallet Kits (list of marriage officiants available on website)
- Tax Offices: general information for Ministry of Finance programs and services, publications and bulletins, and submission of returns and payments for Retail Sales Tax, Employer Health Tax, Provincial Land Tax, Land Transfer Tax and Motor Fuels and Tobacco Taxes, etc.: see Application field to find nearest Tax Office
- Land Registry Offices
- Provides retail sales tax (RST) exemptions on equipment designed solely for the use of people with physical disabilities
- Legal Change of Name
- Change the address on health card, driver's licence, and/or vehicle permit online
Ministry of Labour Employment Standards Claim acceptance * some locations act as a Landlord and Tenant Board filing centre
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Short Description
COVID19 -- Services available online and in-person; no appointment required for in-person services
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
Library Settlement Partnerships -- outreach program at Toronto Reference Library
Services to help and support immigrants begin their new lives in Canada
Settlement Information and Referral
- information on topics such as essential government documents and benefits, immigration and citizenship, employment and job search, access to trades and professions, foreign credential assessment, education and training, language classes, health and housing, community, recreation and consumer resources, human rights, legal and social services, child, youth and family resources, food, shelter, and clothing
- settlement information sessions in various locations
- monthly webinars
- guest speaker series
- Newcomer Network
- access to computers, fax, photocopiers, and phone; computer area
- settlement resource library
- English conversation circle
Library Settlement Partnerships -- outreach program at Toronto Reference Library
- settlement information and referral
- Community Connections Mentorship Program (formerly HOST Program) -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks, trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- Newcomer Youth Leadership Development -- youth learn about their community, gain volunteer hours and build leadership, language, communication and social skills
- workshops and activities for parents and youth
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Short Description
Social, recreation and fitness programs for all ages
- information and referral
- volunteer opportunities
- caregiver and child drop-in
- after school program
- pre-kindergarten enrichment (PEEP)
- homework club
- PA days and summer day camps
- sport and recreational activities
- EarlyON Child and Family Centre
- after school program
- leadership summer camp
- boys and girls clubs
- employment support
- health and wellness
- social club and music, art, dance
- community food gardening
- Neighbour 2 Neighbour (outreach for isolated adults)
- community kitchen
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Senior's program
Youth services -- youth program including sharing circle
Other services
- outreach support to Indigenous seniors
- social safety visits and reassurance check
- congregate dining
- friendly visiting
- personal care
- housekeeping
- transportation
- shopping assistance
- emphasis on Native culture
- arts and crafts
- Ojibwa and Mohawk children and adult language classes
- gift shop
- drumming, singing, language, cooking, craft online workshops
- Native Canadian Newsletter
- Dodem Kanonhsa Cultural Facility in partnership with Inidigenous Services Canada
- women and men's circles
- teaching circles
- visiting Elder, mental health counsellor
Youth services -- youth program including sharing circle
Other services
- information and referral
- advocacy
- urban orientation
- meeting space for rent
- volunteer opportunities
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Short Description
Community centre
- meeting, public hall and program space for community groups
- community arts, recreation and educational programs
- children/youth mentoring program
- summer day camp for children
- self help groups
- volunteer development
- special events
- access to computers and internet
- one-on-one computer and writing help by appointment
- Monday-Sunday 9:30 am-8:30 pm
- printing or photocopying -- fee
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Short Description
Small group computer training at various levels and languages
- tutoring in various languages
- volunteer opportunities
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Short Description
Small group computer training at various levels and languages
- tutoring in various languages
- volunteer opportunities
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