Searching for Street Outreach

COVID19 Virtual and in-person supports available

Multi-service agency, including outreach assistance, telephone support and harm reduction supplies; referrals to food, legal and counselling; peer support counselling; arts and recreation seminars and events

Crisis Peer Supports
Includes family violence and child welfare supports; senior supports and referrals; culturally appropriate intervention program for at-risk youth and families; referrals to legal and medical services

Toronto Downtown East (DTE) Outreach Services
Access to harm reduction supplies, services, supports and referrals, 4 days a week in Toronto Downtown East; call 416-518-4824 or email harmreduction@equitablenow.ca; note that the front-line harm reduction outreach team is in the field and might not return calls immediately

Housing Supports
Advocacy and assistance in finding housing, shelter and food access services

Immigration
Settlement services and support, including orientation, advocacy and community support letters, crisis peer support; translation, interpretation, and referrals for immigration and sponsorship issues

Employment
Assistance in job search, resume writing, interview preparation, mentorship; employment training and education development; peer support for individuals experiencing long-term unemployment

The Works Van - operate Monday to Saturday from 6:30 p.m. to 11:00 p.m. Calls to request service are taken between 4:30 pm. and 6:30 pm

Services include:

• distribute harm reduction supplies
• safer drug use education
• safer disposal of sharps education
• Naloxone training and distribution
• testing, vaccinations and wound-care (when nursing staff available)

Street Outreach- Outreach services to surrounding Victoria and Dundas area and other areas as needed.

Services include:

• connect with people who use drugs
• increase awareness and use of supervised injection services throughout Toronto
• promote good neighbour practices among people who use drugs, including safe disposal of drug use supplies
• collect discarded harm reduction supplies found while doing outreach
• provide education to workers and staff at local businesses on safer needle handling and disposal practices
• coordinate with other outreach activities in the community
• liaise with other service providers, including Streets to Home, mental health supports, and detox and drug treatment services
• provide safer drug use education, including overdose prevention and response
• provide safer drug use supplies, and distribute naloxone
• encourage safer drug use supply disposal

Call 311 for assistance with concerns about discarded drug-use supplies around your business or residence

COVID19 -- Contact for details on in-person service changes and enhanced safety measures; call Muhaari A. Director of Programs & Services at 416-831-9729 or email a.muhaari@black-cap.com for support and information.


HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients

• practical assistance
• home and hospital visits
• treatment, support groups
• housing and employment support
• youth program

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs

For full details on Emergency Shelter, see separate listing

Community Support Services, 416-204-7037
Drop-in for ex-residents and non-residents

• hot meal or food package
• clothing and hygiene necessities
• showers and laundry
• assessment and referrals
• counselling
• health care
• housing help
• legal resources, ID clinic
• literacy and life skills
• assistance in finding and keeping a job
• computers and free wifi
• recreation

BensKids Health Centre
Health services, including primary medical care

• diagnostic services and referrals
• access to health and mental health professionals
• health education
• assistance in obtaining medical coverage

Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank

COVID19 -- services available by phone only, physical office closed
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Community legal clinic

• legal representation in the many areas of law including education, criminal matters, child welfare, human rights, financial assistance or support and leaving home
• legal information and assistance to youth, professionals and community groups
• also to parents in limited circumstances
• community development and outreach
• advocacy
• seminars
• accepts collect calls
• funded by Legal Aid Ontario

Street Youth Legal Services (SYLS) -- legal advice and outreach to street-involved youth at shelters and youth services

COVID19 Contact for information on available services, enhanced screening, and guest access to transitional housing

Community Services
Information and referral, housing and shelter supports and outreach, medical clinic, concurrent disorders support services

• drop-in program
• income tax clinic
• Fair Change legal clinic
• nursing clinic
• mental health and justice program
• harm reduction equipment and support
• creative programs
• catering

Friends Restaurant
Low-cost meals, credit available

• brunch Monday-Friday 10 am-12 noon
• supper Monday-Friday 4 pm-5:30 pm

Housing
Permanent, shared accommodation, includes private bedrooms and bathrooms, shared kitchens and living rooms; also transitional housing

• 24 hour support staff

For Safe Injection Site at 139 Jarvis St, with supervised consumption and treatment services, see separate listing

Operates from designated hostels, drop ins and health centres, providing assistance in finding and maintaining housing

• one-to-one practical support and case management
• conflict resolution
• crisis intervention
• accompaniment
• advocacy

Housing Connections (see separate entry) Community Partner, providing assistance with housing search and application process

COVID19 129 Peter St referral centre open for walk-in service; clients needing a shelter referral call Central Intake Mon-Sun 24 hours at 416-338-4766 or toll free at 3-1-1 or 1-877-338-3398 (nearest payphone located at Queen St W and Bathurst St)

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Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

• assistance in accessing permanent housing
• individual plan development and intense ongoing advocacy
• assists with obtaining social assistance
• accompaniment to appointments including social assistance, housing, health care, legal consultation
• landlords recruitment
• rent negotiations assistance
• arranges long term supports for tenants and landlords
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

• 24 hour drop-in with access to showers and snacks
• laundry 9 am-10 pm
• capacity 8

Walk-in Homeless Shelter Referral Service

• phone available to walk-in clients for self referral to shelter system

COVID19 -- Services offered:

• harm reduction supplies
• ID Safe
• Overdose Prevention Site
• mental health case management for existing clients
• nursing clinic for urgent issues/wound care

Visit website or call before going for updates


Nursing Clinics

• primary care nursing with onsite and outreach clinics
• service provided by registered nurses or nurse practitioners
• no Ontario Health Insurance required
• call or visit website for hours and locations

Walk-in Services

• personal and feminine hygiene supplies
• safer sex supplies
• socks and underwear, sleeping bags (and gloves, toques, long-johns, during fall and winter)
• information and referral
• access to telephone and fax

Harm Reduction

• safe injection and crack smoking kits
• volunteer kit making
• community outreach
• weekly drop-in

Overdose Prevention Site -- Monday-Friday 10 am-4 pm

Identification Replacement -- assistance with replacing birth certificates, Records of Landing (Verification of Status), health cards or marriage and death certificates

ID Safe -- identification storage facility and secure mail service

Community Health Program -- for homeless and under housed persons with mental health issues needing support and crisis intervention

COVID19 Building closed and services limited; food hamper delivery and takeout meals available, as well as street outreach with food packages; due to demand, food hamper wait-list may be in effect, contact for details

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Neighbourhood centre for creative enterprise and community learning

• food access projects, community lunch
• food packages distributed in partnership with Toronto Food Not Bombs
• addiction recovery supports and supportive housing
• mental health therapeutic supports
• employment support
• outreach, including street outreach

Drop-in crisis centre includes addiction and mental health case management and crisis intervention, medical clinic, Happy Feet clinic

• hot take-away meal Wednesday and Friday 4 pm, Saturday 3 pm, and every other Tuesday 4 pm
• resource access: telephone, ID clinic, Monday 10 am-12:30 pm
• Women's Social Club Tuesday 1 pm-4 pm
• recreation and craft activities, yoga, self-care workshops
• outreach services including substance abuse support
• liaison with other community agencies and government services

Outreach worker connects with homeless people and assists with housing issues, income supports, medical referrals, access to harm reduction supplies, support to deal with alcohol and drug use * free walk in
counselling for the homeless where they speak with a counsellor every Wednesday
from 9:30am - 11:30am, first come first serve

Community health centre

• family physicians, medical clinics and nursing care
• home visits by nurses
• dietitians and nutrition counselling
• anonymous HIV testing
• diabetes education program
• 24-hour medical hot-line
• immunization
• free diagnostic and specialist services for uninsured immigrants without legal status

French Social/Medical Interpreter Service

• interpretation in hospitals, clinics or doctors' offices
• homeless outreach and intervention
• assistance in obtaining identification
• advice on obtaining social assistance through Ontario Works

HIV/AIDS program

• case management
• anonymous HIV testing
• accompaniment
• information and referral on housing, income supports, employment and legal issues
• prevention, education and advocacy
• Afro-Caribbean forum last Friday of each month
• servicevihsida@centrefranco.org

Community Health Promotion Services

• health promotion workshops
• African suppers to discuss health and HIV-AIDS prevention
• peer-facilitated HIV-AIDS education
• volunteer opportunities
• Christmas basket program for disadvantaged families

COVID19 -- Contact for updated details on available services, restrictions and safety measures.

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Outreach and assistance in finding, obtaining and maintaining housing; networking and professional training opportunities

Homeless Outreach Program (HOP)
Outreach for persons living with HIV/AIDS who are homeless, including peer-led housing help drop-in program:

• housing search and placement
• eviction prevention
• transitional supports

AIDS Bereavement and Resiliency Project of Ontario - abrpo.org
Training and consultation to AIDS service organizations

Ontario Harm Reduction Network (OHRN) - www.ohrn.org
Training, networking opportunities and consultation to service providers and agencies; The Outreach Network (TON); provincial network of front-line harm reduction workers

Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

Access to a range of harm reduction supplies and materials and equipment including needles and syringes, safer crack kits, safer crystal meth kits; safer injection kits, stems screens etc * also provide harm reduction informant and education, and referrals to a wide range of services and resources

COUNTERfit Fixed Site - Access to a range of harm reduction supplies, materials and equipment including needles and syringes, safer crack kits, safer crystal meth kits, safer injection kits, stems screens, etc * provide harm reduction informant and education, and referrals to a range of services and resources

COUNTERfit Women's Harm Reduction Program - Support for marginalized women who use drugs * provide a safe space for open discussion, access to health care, engagement in harm reduction and provide employment and training opportunities

Harm Reduction Mobile Outreach - Deliver harm reduction materials and resources to people who use drugs and live in our catchment area * supplies and resources include new, sterile needles, distilled water, tournies, cookers, safer crack stems, filters, as well as injection and smoking kits, delivered through unmarked personal vehicles to your home or a coffee shop

KeepSIX Consumption and Treatment Service (CTS) - COUNTERfit Harm Reduction program's Supervised Consumption Services

Toronto Community Hepatitis C Program (TCHCP) - Support , education and treatment to people living with or at risk of acquiring Hepatitis C infection

Deliver harm reduction materials and resources to people who use drugs and live in our catchment area * supplies and resources include new, sterile needles, distilled water, tournies, cookers, safer crack stems, filters, as well as injection and smoking kits, delivered through unmarked personal vehicles to your home or a coffee shop

Referrals offered upon request * supplies delivered within 20 to 40 minutes of a call depending on the weather and the number of calls received

Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

Parkdale site is temporarily closed. Please see link for more details UPDATE RE: Notice of Closure: Parkdale Site, 1229 Queen Street West | Parkdale Queen West Community Health Centre (pqwchc.org)
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups

Community-led health teams develop programs to improve the social supports and conditions that affect long-term health

Anonymous HIV Testing - HIV information and testing * privacy is protected with no identification required * outreach services and education * referral to community services * pre-test counseling on how people get HIV, and what a positive or negative test result might mean * post-test counseling to discuss the results

Case Management - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration

Counselling - Support to navigate the social system such as education, employment, housing, income supports (Ontario Works and ODSP), legal and immigration

Dental Services - West End Oral Health Clinic - COVID -19: closed * individuals needing support with dental urgencies call 416 338 6565 Mon-Fri 8a.m. - 4 p.m

Diabetes Management Program - Supports for people living with prediabetes or diabetes * one-on-one or group consultation on monitoring blood sugar levels, medications, healthy eating, exercise, and other lifestyle choices * registered nurse and dietitian on staff

Harm Reduction Programs - Harm Reduction Group Programming - Group programming with a focus on Hepatitis C virus, HIV prevention and support, harm reduction, education and awareness * topics include harm reduction, high risk activities, safer sex, positive prevention, health promotion, access to community resources

Harm Reduction Programs - Harm Reduction Outreach and Satellite Programs - Teams of outreach workers provide safer drug use, safer sex, body piercing, and testosterone/steroid kits and supplies as well as water, hygiene supplies, socks and underwear, information and support * Naloxone distribution and training provided through the program

Harm Reduction Programs - Harm Reduction Room - An environment for people to discuss safer drug use and safer sex practices * referrals to programs and support in the community

Harm Reduction Programs - Supervise Consumption Site (SCS) - An environment for people to use drugs under staff supervision * sterile injection and inhalation supplies available * education, referrals, peer support, and nursing services

Housing Support - COVID-19: Services suspended

ID Clinic - COVID-19: services suspended * individuals needing to replace or obtain ID can call THE PAID ID CLINIC Project at 416 691 7407 weekdays from 9 a.m. - 2 p.m..

Income Tax Clinic - Income tax filing for low-income individuals and families * self-employed not included

Newcomer Programs - Child Minding Training - Opportunities for newcomer women and women living on a low income to develop skills and knowledge in early childhood development and community-based child minding and child care

Newcomer Programs - Newcomers and Families - Health promotion programming for newcomers aims to help newcomers and their families increase their physical, mental and emotional wellbeing through accessing health services, programs, and community resources

Primary Health Care - A range of health care services * no Ontario Health Insurance required for general services

Seniors Program - Seniors Programming Details - Promotion on health aging through regular group educational, social and physical activities as well as advocacy on issues affecting the wellbeing of low-income and marginalized seniors

Toronto - Roncesvalles Ave - Pregnancy and Parenting Programs - Parkdale Parents' Primary Prevention Project (5Ps) - Offer support, nutrition and community programs information for pregnant families and families with infants 0-3 years of age

Women's Program - KAPOW - A harm reduction-based, sex positive, trans-inclusive, peer-supported drop-in * health education workshops, safer sex and drug use information *

Youth Programs - Guys Can Cook - Leadership and skills development opportunity for young men * learn how to plan a menu and cook practical nutritious and affordable meals * facilitated by a chef, dietitian, and health promoter

Outreach and long-term housing assistance

Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed

• also offered at shelters and drop-ins
• in partnership with Toronto, Streets to Homes

Aboriginal Elder Outreach Project
Elder provides teachings and ceremonies focused on Indigenous customs, values, and practices in order to improve sense of belonging as well as physical, mental, spiritual, and emotional health

• works to increase client's chance of maintaining stable housing
• contact office or outreach@nameres.org for information

Multiservice agency

Haven's Closet -- selection of seasonal clothing

First Care -- for pregnant women and parents of newborns to age 3

• provides diapers and baby food, food aid, clothing and support

Food Bank -- see separate record

Hope with Wheels -- mobile outreach van providing food, hygiene products, sleeping bags twice a week to homeless in downtown Toronto

• hot lunch two Saturdays a month at St Margaret's Anglican Church -- see separate listing

Seniors program -- for isolated or less fortunate seniors

• provides food, hygiene kits, friendly visits and calls, social events and referrals to other services

COVID19 -- Housing support services currently offered in-person with all COVID19 safety protocols

Community services

• information and referral
• filling out forms
• tenant issues, legal information, advocacy
• resume assistance, computer skills development
• HIV/AIDS harm reduction program
• outreach to injection drug users within a harm reduction model
• outreach to homeless people
• community development
• income tax clinic
• volunteer opportunities
• newspaper

Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies

Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults

• child management sessions
• strategies for enriching school performance
• aftercare follow-up for youth discharged from residential treatment or foster care
• parenting courses for teen mothers and families with young children or teens

Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling

• play therapy
• cognitive-behavioural therapy (CBT)
• trauma-focused cognitive-behavioural therapy (TF-CBT)

Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults

Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students

JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations

Ve'ahavta Skills Academy (VSA) -- 8-month essential life skills program including classroom workshops, vocational assessments and case management sessions -- 9-week core program includes

• online workshops 3 days/week on pre-employment and life skills training
• follow up includes a 4-week bridging program and 6-months post-program support one-on-one with a case manager to identity goals and set action plans in place to achieve those goals

Building Foundations for Women (BFW) -- 8-month life skills and personal development learning program -- 9-week core program includes

• workshops 3 days/week on personal development and life skills training
• supports women experiencing poverty and other life challenges to build stable and active lives and move toward their employment and education goals
• follow up includes a 4-week bridging program and 6-months post program support one-on-one with a case manager to identify goals and set action plans in place to achieve those personal goals

Life Stabilization Program (LSP) -- 12-week program providing case management support to individuals struggling with poverty, mental health, and other complex challenges

• participants identify goals and work on action plans to achieve these short-term realistic goals
• ongoing peer support groups to promote interpersonal skills development

Recipe for Success: Preparatory Program -- 8-week employment training program for individuals interested in working in the food service industry

• combination of online workshops and in-kitchen hands on training designed to increase knowledge, skills, and confidence around food preparation in a commercial environment

Recipe for Success: Internship Program

• graduates of the Recipe for Success Preparatory Program can apply for a 4-month paid internship in Ve'ahavta's commercial kitchen to further enhance their skills and work experience
• participants attend two shifts per week where they lead volunteers in preparing hot, nutritious meals that support our mobile outreach program
• participants receive industry specific training such as a Food Handler's Certificate and First Aid/CPR

The Upper Shelf: Inventory Management Internship Program

• 4-month paid internship program in Ve'ahavta's warehouse
• participants learn to receive, sort, and track items in a warehouse setting using an inventory management database
• participants receive industry specific training such as Ladder Safety, Manual Materials Handling, and First Aid/CPR

Mobile Jewish Response to Homelessness (MJRH)

• mobile outreach vans deliver essential supplies to those experiencing homelessness across the city
• one van operates 7 shifts per week and second shift operates 3 shifts per week
• delivers food, clothing, hygiene supplies and harm reduction kits to those experiencing homelessness
• Outreach Workers on shift also provide referral services to those looking for further connections to supports

Volunteering

• hands-on, engaging, meaningful volunteer experiences in every program area
• contact office if interested in volunteering in any of the above programming areas

Member agency of Toronto Drop-in Network (TDIN) and the Toronto Alliance to End Homelessness (TAEH)

Francophone community health centre

Health and Medical Services

• family physicians, medical clinics and nursing care
• home visits by nurses
• dietitians and nutrition counselling
• anonymous HIV testing
• diabetes education program
• 24-hour medical hot-line
• immunization
• free diagnostic and specialist services for uninsured immigrants without legal status

French Social/Medical Interpreter Service

• interpretation in hospitals, clinics or doctors' offices
• homeless outreach and intervention
• assistance in obtaining identification
• advice on obtaining social assistance through Ontario Works
• mental health therapy, counselling and outreach for individuals, couples, families and groups
• crisis intervention
• relaxation group
• counselling and outreach for people with severe and persistent mental health issues