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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Services for seniors 65 years and older
- supportive and crisis counseling
- emotional support for loneliness and isolation
- short-term crisis management and referral
- service in-person (through COSS) if necessary
- supportive counselling over the phone, risk assessments, crisis de-escalation and triage to COSS (Crisis Outreach Service for Seniors) and behaviour supports
- adult day programs for frail seniors or those with dementias, case management, congregate dining, crisis support, foot care, home assistance, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, social contact, transportation
- intensive case management
- mental health and addictions support
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Short Description
Single entry point for providing access to geriatric mental health beds at Baycrest, the Centre for Addiction and Mental Health, and the Toronto Rehabilitation Institute
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Short Description
Rehabilitation facility
Inpatient Services
Inpatient Services
- brain injury rehabilitation
- geriatric rehabilitation and specialized dementia unit
- musculoskeletal rehabilitation
- stroke rehabilitation
- acquired brain injury rehabilitation
- concussion treatment and research
- falls prevention
- geriatric medicine and psychiatry clinics
- multiple sclerosis rehabilitation
- musculoskeletal and multisystem rehabilitation
- pain management
- sleep disorder diagnosis and treatment
- stroke rehabilitation
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Short Description
Language training and settlement services -- assistance to immigrants and newcomers including
Recreational facilities and programs
Seniors services
- settlement services and referrals
- form filling
- translation and interpretation
Recreational facilities and programs
- fully equipment fitness centre
- swimming lessons, aquafit and other aquatic programs
- afterschool program
- children's day camp during spring, summer and summer breaks
- youth programs and after school activities
- community events including annual Grange Festival
Seniors services
- advocacy, supportive counselling, income tax clinic
- fitness and cultural activities
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
HIV Psychiatry Clinic -- psychiatric and mental health services for those affected or infected by HIV
Dental Clinic -- including care for persons with HIV or AIDS, and persons with physical and developmental disabilities; referral from a medical doctor or dentist required
Mount Sinai Academic Family Health Team 416-586-4800 ext 4129 (at 60 Murray St)
Some hospital services provided at 60 Murray St or 700 University Ave
Acute care hospital
- geriatric psychiatry
- Ontario Breast Screening Program
- palliative care
- women's and infants' health
HIV Psychiatry Clinic -- psychiatric and mental health services for those affected or infected by HIV
Dental Clinic -- including care for persons with HIV or AIDS, and persons with physical and developmental disabilities; referral from a medical doctor or dentist required
Mount Sinai Academic Family Health Team 416-586-4800 ext 4129 (at 60 Murray St)
Some hospital services provided at 60 Murray St or 700 University Ave
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Short Description
Drop-in
Member agency of Toronto Drop-in Network (TDIN)
- meal program
- emergency clothing and footwear
- shower and laundry facilities
- basic nursing care
- foot clinic
- dental clinic
- barber services
- counselling and crisis support
- friendly visiting and accompaniment
- recreational activities
- computers with free Internet access
- mailing address and telephone service
- on-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges
- partners include WoodGreen Community Services, LOFT Community Services, and South Riverdale Community Health Centre; see Toronto Seniors Helpline listing for details
Member agency of Toronto Drop-in Network (TDIN)
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University Health Network, Toronto General Hospital
Switchboard: 416-340-3111Patient Inquiry: 416-340-3131
Visit Website
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations; telephone or virtual visits may be available, ask care provider for details
Acute care hospital
Acute care hospital
- cardiac care
- transplant centre
- surgery and critical care
- diabetes
- eating disorders
- geriatric psychiatry
- HIV
- osteoporosis
- sleep
- tropical disease
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Short Description
COVID19 In-person pre-booked appointments available, and some groups resumed, contact for information; masking mandatory, and proof of double vaccination required prior to first appointment
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
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Short Description
Adult day program -- including meals and transportation to program within area served
Client intervention and assistance
Client intervention and assistance
- support services to seniors and their families and caregivers
- information and referral
- assistance with application to senior's benefits, housing
- advocacy
- case management
- supportive counselling
- Golden Age Garden -- zoom activities for Mandarin-speaking seniors
- Seniors Activities Centre -- social, recreation and education activities for Mandarin, Cantonese and Korean speaking seniors
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Short Description
Mental health and community support services, including case management, supportive housing, short-term residential beds, day programs, court and justice related services, Assertive Community Treatment (ACT) Team, homeless services
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Short Description
COVID19 -- For current screening and visitor policies, call main switchboard or visit website
Rehabilitation and complex continuing care hospital
Outpatient programs
Rehabilitation and complex continuing care hospital
- medical, orthopedic and neurological rehabilitative care
- palliative care
Outpatient programs
- augmentative and alternative communication clinic
- geriatric psychiatry
- mindfulness-based stress reduction
- neurological rehabilitation
- orthopedic and joint replacement rehabilitation
- pain management
- seating clinic
- therapeutic pool
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Short Description
COVID19 Call for information on masking and safety measures, or visit CAMH website for details on specific program and services
Assessment, treatment, consultation, and community follow-up
Inpatient and outpatient services, including:
Assessment, treatment, consultation, and community follow-up
Inpatient and outpatient services, including:
- Geriatric Mental Health Outpatient Services
- Geriatric Telemedicine Clinic
- Memory Clinic
- Late-Life Mood Disorder Clinic
- Late-Life Schizophrenia Clinic (LLS)
- Integrated Care Pathways for Dementia, Agitation and Aggression
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Short Description
Drop-in centre * social, recreation and education programs * information and referral * counselling * translation and interpretation * assistance in filling out forms * income tax clinic * English as a Second Language (ESL) classes * computer classes * dance, music and other recreational classes * gateball club
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Short Description
Adult Day Services
Includes snacks, hot meals and assistance with personal care
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen)
Home Help
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
Includes snacks, hot meals and assistance with personal care
- Alzheimer Day Program and Frail Elderly Program
- social and recreation activities
- daily fee
Intake, information and referral, case management, crisis intervention, social work, caregiver support, and individual and family counselling
- education, training and support for individuals caring for frail or disabled family members
- support groups
- information sessions
- advocacy
- assistance in locating health care services, financial benefits and other community resources
Drop-in programs including fitness, recreation (sewing, woodworking, crafts),educational workshops and wellness seminars
- day trips
- activities in English, Portuguese, Vietnamese
- $15 annual membership
Seniors create and perform short plays on elder abuse prevention and health promotion
Home Support Services
Meals on Wheels (Chinese, western, South Asian and frozen)
Home Help
- light housekeeping, laundry, meal preparation, Monday-Friday
- group shopping, transportation for medical appointments and wellness programs
- participates in Toronto Ride
- bathing, dental hygiene, light housekeeping, Monday-Sunday
- friendly visiting, security checks
Personal support and caregiver relief
Supportive Housing
On-site and on-call support services for residents of May Robinson Apartments and Springhurst Manor, with physical or chronic health problems that require consistent monitoring and supervision, includes personal support and emergency response available Monday-Sunday 24 hours
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Geriatric Outreach Team
Falls Prevention Program
Geriatric Outreach Team
- in-home assessment of homebound seniors living in the community who have complex problems related to health, day-to-day functioning and social concerns
- care coordination and follow up
Falls Prevention Program
- consultation with geriatrician, nurse, physiotherapist and occupational therapist
- group exercise program designed to improve strength, balance and gait
- home safety and home exercise information session
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Short Description
COVID-19 -- Contact organization for information
Afghan Women's Support Program -- provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Community Services
Youth Empowerment Program
Afghan Women's Support Program -- provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Community Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- professionally trained interpreters with expertise in health, community and social services
- translation and revision
- immediate over the phone interpretation
- counselling and referral
- seniors helping seniors
Youth Empowerment Program
- monthly discussion group on issues such as employment, school problems
- community collaboration with police and others
- information about school choices, postsecondary education, employment
- mentorship program
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Short Description
COVID19 Community Response Team supports:
Non-essential services temporarily suspended:
Service reduction and/or alteration:
Services operating as usual:
Multiservice community and home support agency
Lunch Monday-Friday at various locations with gentle exercise
In-Home Services
Home help, homemaking, respite care, caregiver relief
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
- food essentials deliveries (ends March 31, 2023)
- household essentials deliveries (call to check availability)
- virtual exercise and social program
Non-essential services temporarily suspended:
- community wellness group programs such as gentle fitness, dining programs, farmers' markets
- Adult Day Program (ADP)
Service reduction and/or alteration:
- transportation
- House Calls, critical visits only, virtual visits when appropriate
- Social work / care navigation / caregiver support, critical visits only, virtual visits when appropriate
Services operating as usual:
- Dementia care residence
- Transitional care
- Meals on Wheels
- Supportive Housing
- In-Home Services for high-acuity clients, service may be altered for low-acuity clients
Multiservice community and home support agency
- adult day programs
- case management, free
- counselling
- foot care clinic
- Home at Last
- information and referral
- home care
- meals on wheels
- social and recreation activities
- support groups, free
- supportive housing services
- transportation
- volunteer opportunities
Lunch Monday-Friday at various locations with gentle exercise
- Meals on Wheels, Monday-Sunday, hot, frozen, kosher and vegetarian meals, Wellness Boxes (fresh fruit and vegetables)
- Farmers Market, summer food program, low cost
In-Home Services
Home help, homemaking, respite care, caregiver relief
- Home at Last, hospital discharge assistance
- House Calls, interdisciplinary health care for home-bound seniors, free
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
- services for residents with dementia at Ewart Angus SPRINT Home, see separate listing
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
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Short Description
COVID19 Individual and family supports available virtually and in-person
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Community-based and in-home mental health and addiction services
Some programs and services in collaboration with other community agencies; call or visit website for complete service descriptions and satellite office locations
FAME Family and Caregiver Support Services for individuals in a caregiving role, see separate listings
For Crisis Outreach Services for Seniors (COSS), 416-217-2077, see separate listing for Toronto Seniors Helpline
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Community-based and in-home mental health and addiction services
- case management for individuals with addiction issues and at risk of involvement with justice system, including youth and seniors
- Assertive Community Treatment Teams (ACTT) and multidisciplinary teams, including psychogeriatric supports
- concurrent disorders, dual diagnosis and cognitive disability support services
- supportive housing and homelessness prevention
Some programs and services in collaboration with other community agencies; call or visit website for complete service descriptions and satellite office locations
FAME Family and Caregiver Support Services for individuals in a caregiving role, see separate listings
For Crisis Outreach Services for Seniors (COSS), 416-217-2077, see separate listing for Toronto Seniors Helpline
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Short Description
COVID19
Acute Care Hospital
Division of Toronto East Health Network
- call or check website before going for entryway restrictions, current visitor policies and appointment cancellations
- some appointments may be done virtually, contact care provider for details
Acute Care Hospital
- complex continuing care, inpatient rehabilitation
- diagnostic and laboratory services
- obstetrics, labour and delivery and neonatal care, pediatrics
- palliative care
- counselling and support by lactation consultant and/or public health nurse
- no referral needed, but appointment required
- for women who have recently given birth or have adopted a child and are experiencing episodes of postpartum adjustment
- in partnership with several other agencies
- brief counselling
- child and adolescent programs, including transitional youth program
- depression group
- day treatment
- inpatient treatment
- prevocational rehabilitation
- psychogeriatric program
- Mobile Crisis Intervention Team -- crisis assessment and intervention by a mental health nurse and specially trained police officer in response to a 911 call
- Rapid Access Addiction Medicine (RAAM) Clinic -- 416-469-6580 ext. 2517, call for appointment or drop in (check website for schedule) - assessments, counselling, and prescriptions for medications that may help with lessening cravings and withdrawal symptoms.
- withdrawal management, see separate listing
Division of Toronto East Health Network
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Sunnybrook Health Sciences Centre
Switchboard: 416-480-6100Patient Inquiry: 416-480-4246
Visit Website
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
Areas of Focus
Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required
Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record
Acute care hospital
Areas of Focus
- brain sciences- stroke, dementias, mood and anxiety disorders
- cancer care
- geriatrics including in home assessment, direct psychiatric services, counselling, support groups for patients and caregivers, falls prevention and referrals for seniors with mental health concerns
- heart centre
- trauma and burn centre
- veterans care - residential, dementia and palliative care
- women and babies -- obstetrics, gynecology, neonatal care, accessible care for women with disabilities
Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required
Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record
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Short Description
COVID19 -- For updates on COVID response at Baycrest, patient and visitor safety during COVID
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Geriatric hospital
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Geriatric hospital
- nonsectarian
- inpatient and specialized outpatient programs and services
- complex continuing care
- rehabilitation
- palliative care
- day programs for frail and cognitively impaired seniors
- dental clinic for the frail elderly
- geriatric assessment
- audiology and hearing aid dispensary
- counselling and referral service * memory and aging program
- 416-784-3600
- friendly visits or emails for seniors or family caregivers
- 416-964-6402
- consultation, counselling, and education for survivors and families
- monthly drop-in program for survivors
- geriatric psychiatry assessment, support and referral
- mood clinic
- day hospital for depression
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Short Description
COVID19 -- All services suspended until further notice
Crisis Intervention Assistance
Caregiver Support, 416-694-1138 ext 156 -- respite care * supportive counselling * coordination of health care services, transportation, shopping, errands, light housekeeping, companionship, short respite care and yard work * support group
Crisis Intervention Assistance
- assist client in addressing health, housing and safety needs through the development of comprehensive care plans
- applications for Canada Pension Plan, Ontario Disability Support Program, Ontario Works, passports, other identification
- supportive counselling
- advocacy with case workers, housing and government agencies
- harm reduction supplies and services, referrals, education and non-judgmental support
- harm reduction outreach
- information, referral, counselling
- advocacy
- crisis intervention and ongoing monitoring
Caregiver Support, 416-694-1138 ext 156 -- respite care * supportive counselling * coordination of health care services, transportation, shopping, errands, light housekeeping, companionship, short respite care and yard work * support group
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Short Description
COVID19 Building closed; telephone and community-based support available; case management intake through Access Point, call 1-888-640-1934 or visit www.theaccesspoint.ca
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Community Support Program
Intensive case management including assistance meeting basic needs, maintaining stable income, finding and maintaining housing, participating in employment, educational, vocational or social activities, and developing community supports
Pathways for Seniors
Community support program for Tamil-speaking seniors in North York, contact 416-499-5969 ext 275
Case management for French-speaking adults 16-65 years, contact Centre francophone de Toronto, Passages (see separate listing)
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Community Support Program
Intensive case management including assistance meeting basic needs, maintaining stable income, finding and maintaining housing, participating in employment, educational, vocational or social activities, and developing community supports
Pathways for Seniors
Community support program for Tamil-speaking seniors in North York, contact 416-499-5969 ext 275
- individualized support for seniors experiencing age-related disabilities including depression, anxiety and dementia
- input and guidance to family members at risk of caregiver burnout
- weekly wellness and health promotion drop-in groups open to all Tamil-speaking seniors
Case management for French-speaking adults 16-65 years, contact Centre francophone de Toronto, Passages (see separate listing)
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Home Health Care and Community Support Services
Office: 416-635-2860Office: 905-738-1128
Visit Website
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Short Description
COVID19 Contact for information on in-person, telephone and virtual services
Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation
Adult Day Program
For individuals 55 years and older living with dementia, observes Jewish culture and traditions
Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- Meals on Wheels and Kosher Meals on Wheels frozen entrees delivered once per week, expanded hours 10 am-4 pm; Passover deliveries remain the same, for food or concerns contact 416-635-2860 ext 581
- iRIDE Plus Transportation clients must wear masks while in vehicle
- Adult Day Program, full day and limited capacity in-person half day sessions; virtual programming available
- phone and in-person hospice visiting by trained volunteers
- Exercise and Falls Prevention Classes available virtually and in-person Mon-Fri
Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation
Adult Day Program
For individuals 55 years and older living with dementia, observes Jewish culture and traditions
- caregiver support and respite
- lunch, snacks and Kosher meals
- therapeutic social and recreation activities
- transportation
Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
- free
- offered online and in-person
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
- Meals on Wheels (regular, certified Kosher, and vegetarian options)
- specialized workers for individuals with Alzheimer Disease or mental health challenges
- transportation to medical appointments, not wheelchair accessible
- fee for all home services
- some programs available in Russian
Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
- includes individual and group counselling
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
- free
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- intergenerational programs
- volunteer hospice program
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Short Description
Drop-in program designed to reduce isolation of seniors by offering educational, physical, recreational and social activities:
- individual supportive counselling; general information and referral
- educational workshops related to aging such as health and safety, financial issues
- English conversation circle
- Fun and Fitness Program
- arts and crafts, variety of social events, cultural outings and field trips
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