Searching for Help To Find Housing

Emergency shelter, capacity 32

• counselling and referrals
• advocacy and follow up
• court and immigration escort
• children's program and counselling
• legal and housing assistance

Transitional Housing and Outreach Support Program (TH&O)
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau

Short term emergency shelter, capacity 209

• crisis intervention and counselling
• case management
• child advocacy
• child care and children's program
• Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

COVID19 Services online or by telephone, call for details

Assists women to make steps toward economic self-sufficiency, inludes intake and assessment, information and referral, individual and group counselling, follow up and support, resettlement assistance for shelter clients (child care and transportation available)

• job search support and access to job developer
• work experience through internship and volunteer opportunities
• access to Career Boutique
• life skills development
• housing support and Furniture Bank

Community counselling, support groups for women and children, advocacy, accompaniment to legal services, assistance finding housing, and telephone contact

Violence prevention programs for girls, including tweens, teens and young women; contact for program details and registration information

ReelRealMen online 10 week program for male identified youth 14-18 years; safe space for male-facilitated discussions on gender based violence, healthy masculinity and relationships; contact for details on registration and schedule

COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details

Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops

• capacity 33
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

iDetermine.ca
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information

COVID19 Contact or visit website for update on phone, virtual and in-person programs and services

Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children

• information and referral
• accompaniment and advocacy
• assistance in obtaining services
• development of support networks
• outreach and home visit services provided in various community locations

Emergency shelter
Includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services

• capacity 30
• children's programs

Transitional and Housing Support Program
Counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up

Women and Communities Against Violence (WACAV)
Builds and strengthens linkages between under-serviced areas, supports service providers and shelters

COVID19 Virtual and in-person supports available

Multi-service agency, including outreach assistance, telephone support and harm reduction supplies; referrals to food, legal and counselling; peer support counselling; arts and recreation seminars and events

Crisis Peer Supports
Includes family violence and child welfare supports; senior supports and referrals; culturally appropriate intervention program for at-risk youth and families; referrals to legal and medical services

Toronto Downtown East (DTE) Outreach Services
Access to harm reduction supplies, services, supports and referrals, 4 days a week in Toronto Downtown East; call 416-518-4824 or email harmreduction@equitablenow.ca; note that the front-line harm reduction outreach team is in the field and might not return calls immediately

Housing Supports
Advocacy and assistance in finding housing, shelter and food access services

Immigration
Settlement services and support, including orientation, advocacy and community support letters, crisis peer support; translation, interpretation, and referrals for immigration and sponsorship issues

Employment
Assistance in job search, resume writing, interview preparation, mentorship; employment training and education development; peer support for individuals experiencing long-term unemployment

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counseling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

COVID19 -- Contact for details on in-person service changes and enhanced safety measures; call Muhaari A. Director of Programs & Services at 416-831-9729 or email a.muhaari@black-cap.com for support and information.


HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients

• practical assistance
• home and hospital visits
• treatment, support groups
• housing and employment support
• youth program

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs

For full details on Emergency Shelter, see separate listing

Community Support Services, 416-204-7037
Drop-in for ex-residents and non-residents

• hot meal or food package
• clothing and hygiene necessities
• showers and laundry
• assessment and referrals
• counselling
• health care
• housing help
• legal resources, ID clinic
• literacy and life skills
• assistance in finding and keeping a job
• computers and free wifi
• recreation

BensKids Health Centre
Health services, including primary medical care

• diagnostic services and referrals
• access to health and mental health professionals
• health education
• assistance in obtaining medical coverage

Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank

Coordinates central waiting list and assesses eligibility for subsidized rental housing (including municipal nonprofits, private nonprofits, and municipal cooperatives); submit applications online, by fax, by mail, or in person​

• administers housing programs with private landlords, including Rent Supplement
• online application form, online update of current applications, and housing listings
• determines eligibility for other programs such as Toronto Portable Housing Benefit for Special Priority Program Housing Category for survivors of domestic abuse
• information on social housing opportunities, waiting lists
• help making housing choices and form filling

MyAccesstoHousingTO
To access online application form for rent-geared-to-income housing with the City of Toronto, visit My Access to Housing Toronto Login to register or to report changes

Access to Housing Resource Centre, 416-338-8888
In-person information and support on how to apply for rent-geared-to-income housing and how to maintain status in application process; call for appointment, or book appointment online to speak to housing staff or use self-serve computers; alternate options to online form completion available upon request

Community Partners
Information on Rent-Geared-to-Income Housing available at www.toronto.ca/accesstohousing or by contacting Housing Help Centres (call first to confirm hours and services available)

• application forms and assistance with initial applications available at Housing Help Centre locations (see list at https://www.toronto.ca/community-people/housing-shelter/homeless-help/#housing)

List of follow-up support and service-specific case management programs authorized to deliver services, including links to agency/program websites

Follow-up support programs
Assistance for individuals and households to leave homelessness, including transition support to permanent housing, links to ongoing services, supports and resources

Service-specific case management programs
Services for individuals who have difficulty remaining housed, includes housing stabilization supports such as personal support worker, occupational therapy, trusteeship, harm reduction, support for collecting behaviours (hoarding)

Visit City of Toronto website for Housing Focused Client Support, including Toronto Hoarding Support Services Program through VHA Home HealthCare (see separate listing); visit Housing Focused Client Supports Referral Form for online form to be completed by referral agency, or email housingfirst@toronto.ca for information

COVID19 Contact for information on available services, enhanced screening, and guest access to transitional housing

Community Services
Information and referral, housing and shelter supports and outreach, medical clinic, concurrent disorders support services

• drop-in program
• income tax clinic
• Fair Change legal clinic
• nursing clinic
• mental health and justice program
• harm reduction equipment and support
• creative programs
• catering

Friends Restaurant
Low-cost meals, credit available

• brunch Monday-Friday 10 am-12 noon
• supper Monday-Friday 4 pm-5:30 pm

Housing
Permanent, shared accommodation, includes private bedrooms and bathrooms, shared kitchens and living rooms; also transitional housing

• 24 hour support staff

For Safe Injection Site at 139 Jarvis St, with supervised consumption and treatment services, see separate listing

Operates from designated hostels, drop ins and health centres, providing assistance in finding and maintaining housing

• one-to-one practical support and case management
• conflict resolution
• crisis intervention
• accompaniment
• advocacy

Housing Connections (see separate entry) Community Partner, providing assistance with housing search and application process

COVID19 129 Peter St referral centre open for walk-in service; clients needing a shelter referral call Central Intake Mon-Sun 24 hours at 416-338-4766 or toll free at 3-1-1 or 1-877-338-3398 (nearest payphone located at Queen St W and Bathurst St)

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Street outreach, housing assistance, referrals to shelter system and respite, and ID clinic for individuals who are homeless, living on the street or street involved

Housing Walk-in Services

• assistance in accessing permanent housing
• individual plan development and intense ongoing advocacy
• assists with obtaining social assistance
• accompaniment to appointments including social assistance, housing, health care, legal consultation
• landlords recruitment
• rent negotiations assistance
• arranges long term supports for tenants and landlords
• Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Street Respite Services

• 24 hour drop-in with access to showers and snacks
• laundry 9 am-10 pm
• capacity 8

Walk-in Homeless Shelter Referral Service

• phone available to walk-in clients for self referral to shelter system

Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction

• access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Emergency Hostel Program 416-392-5547
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals

• access to lounge, resource room, computers
• laundry and lockers available

Long Term Program 416-392-5542
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse

O'Neill House Program 416-392-5407
Housing transition program (capacity 50)

Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates

All Saints Drop In

• access to bathrooms, emergency clothing, computers and phone
• nursing care
• meals
• counselling and advocacy
• referrals and resources
• legal support, Thursday mornings
• housing support
• harm reduction supplies, needle exchange
• cooking and nutrition classes
• computer workstations with Internet access
• worship and pastoral counselling
• call for times and details of specific programs or services

Member agency of Toronto Drop-in Network (TDIN)

COVID19 Drop-in at 323 Dundas St E open, Mon-Sun 7 am-4 pm; takeaway meals available; limited access to public showers, public bathrooms and phones (please call ahead)

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Drop-in centre includes meals (breakfast, lunch, snacks), assistance locating emergency accommodation, form filling assistance, housing support, crisis intervention, and access to phones, showers, and bathrooms

Access to visiting doctors clinic, diabetic clinic, foot care nurse, dental clinic, psychiatric clinic and vaccine clinic

Harm Reduction Supplies and Service
Harm reduction Saturday and Sunday, including clean needles, crack pipes, condoms, counselling

Mental Health and Justice
Information, referral and advocacy, accompaniment, life skills training

Member agency of Toronto Drop-in Network (TDIN)

Resource centre

• crisis intervention
• information and referral
• urban orientation
• community outreach
• food programs

Aboriginal Healthy Babies Healthy Children

• home visits for families with children birth-6 years
• auntie approach
• prenatal and postpartum support
• early education support, links to community resources and referrals

Pimaatsiwin -- drop-in for mothers and children birth-6 years

• parenting classes
• prenatal programs
• community kitchen, healthy families training and workshops

Trauma Support -- 416-963-9963 ext 249

• case management
• peer support
• peer-led support circles
• trauma counselling

Community and Family Wellness Support

• support, counselling and referrals specializing in legal assistance
• ending violence and general assistance

Cultural programming

• women's and youth hand drumming, arts and crafts, beading
• Full Moon Ceremonies, Traditional feasts
• Ojibwe language class
• fitness programs
• cultural traditions, crafts, support groups, speakers

Housing Program

• information and referral
• assistance finding and accessing safe, stable housing

Investing in Women's Futures

• self-employment and pre-employment training program
• includes skill-building workshops, educational bridging programs, traditional counselling and activities
• dress for success program

Mobility for Good -- free phones and subsidized plans to indigenous women at risk or surviving violence, in partnership with Telus

Short term emergency shelter, includes communal setting, food and necessities

• capacity 90
• crisis intervention and counselling
• referrals to other agencies for counselling, housing
• custody reunification
• pregnancy support
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Short term emergency shelter, including meals, information and referral, settlement orientation, assistance with immigration procedures, housing search, and life skills development

• capacity 60
• in-house Health Clinic for residents
• Outreach Program to refugees in shelters and follow-up service to clients who have moved into the community
• Housing Stabilization program to ensure clients find the health care or financial supports they need to maintain housing

Satellite Shelter
Short term emergency shelter at 250 Queen St E

• capacity 34 single men
• services and meals at main location

Transitional Housing Program
52 supportive housing units for clients needing longer term support of up to 2 years, by referral from shelter

• single or shared accommodation
• coordinated, specialized supports to help residents integrate

Youth Skills for Life
For refugees 16-24 years separated from their families, includes life skills, counselling and social activities to build a support network and integrate into the community

Individual support with transition from street life to permanent housing

Safe Seniors Layered Supports

• case management and assistance with housing
• follow-up to avoid relapse or loss of housing
• connection to medical, dental, identification and legal services, access to food banks, transportation to appointment

Stroke Survivors Club

• for stroke survivors and caregivers
• social and recreation activities, lunch
• small daily fee

In partnership with Streets to Homes program and various partnered agencies.

Drop-in services, including medical, mental health, employment, housing support and legal services

• breakfast, lunch, afternoon snack
• access to laundry, showers
• hygiene products
• substance use counselling and harm reduction supplies
• mental health counselling and crisis intervention
• visiting nurse
• housing support services
• access to telephones, resource computers
• referral to community partners
• clothing available (dependent on donations)

Member agency of Toronto Drop-in Network (TDIN)

Counselling, housing, health, parenting and child development supports, including in-person drop-in and virtual services; visit website for programs calendar

• virtual prenatal group Mondays 4 pm-5 pm
• feeding support group Virtual Boobs, Bellies and Bitchin Wednesdays 3 pm-4 pm

Counselling/case management
Personal counselling, information, advocacy, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting

Health Services

• free pregnancy tests, specialized prenatal classes, individual health counselling and nutrition group
• on site nurse, doctor visits once per week
• help to find a health care provider

Housing Support

• help to search rental listing, contact landlords to arrange site viewings and interviews, and accompaniment to view units
• help to fill out applications for subsidized and specialized priority housing

Practical Help

• help with practical life details
• free lunches and public transit trip to and from Jessie's Centre
• accompaniment to appointments
• help filling out applications and forms

Swap Shop
Free items such as baby clothes and equipment, maternity clothes, toys and small household items

Parenting Groups
Discussions on infant and child development, parenting skills, fun activities

High School Education
Individualized programs allow students to earn high school credits from grade 9-12

Community Education
Leadership training includes high school presentation on healthy sexuality and pregnancy options